This placed opened up years back when I was in 6th grade... I'm now a junior in college. The first 2 years of ownership where nothing but good things. Once the real owners moved out to LA this place turned into a scam. Cannot tell you the amount of times I went in this place to disrespected by some bumass getting minimum wage behind the counter. There shoes are all overpriced, I've seen numerous snap stories from employees here wearing and beating up shoes that they put up for sale. If you're trying to sell to them... take the lowest amount you'll take for your item then take 90% away and that's there offer. I can't say nothing but disgust with this place. If you want a real sneaker shop go check out Esteem_Va or Uniquesoles.va But whatever you do, don't spend your hard earned money with these bums read more

New in Town and checking the shops in my area.Unfortunately upon walking in nobody said hello or offered to help. Prices are much higher than other shops; their offers are also lower. Got offered $250 more for trade at different store. I don't mind paying a above market for shoes if I can get them in hand, however 150 above market is not good business from a customer point of view . 2 stars cause I like their YouTube channel . read more

Ok so a few days ago I bought the Foamposite Bred varsity red shoes. They were $150 and they looked like they were in pretty good condition. So I bought them and took a picture of them before I put them on. I wore them about 3 times since and now I regret buying these shoes. You can actually see them on their Instagram page @coolkicksva scroll down and you'll see the exact Pair I bought. First i noticed the side pieces were peeling off as if they tried to glue them back together. And then today when attempting to take off my shoe the whole back bottom of my sole popped off clearly it was glued poorly. I'm not sure if I got played or what but that's 150 down the drain. Not sure if they themselves tired to fix it up and re sell them but I was pretty upset. They only lasted me 3 or 4 days. If you ever buy shoes from here make sure you buy then almost new or brand new. Don't even know if these are returnable !! Guys be careful what you buy I would suggest inspecting them real good before buying look for any glue residue. I have bought other shoes from them the Jordan 11 72-10 that were and almost new condition and so far they are great. I do think they should have not put these shoes on the shelf if they attempted to fix these shoes. Or maybe the store didn't notice that the person who sold it to them glued it back but I'm pretty pissed. read more

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I recently came here for my first time thinking I was gonna have a good experience seeing what I see on the YouTube videos from the shop in La everyone cool down to earth respectful good vibes all around but this store is complete opposite and not because of the price they offer or what they trying to sell things for because it's a business at the end of the day and they're just doing what they think is best for it but as to the costumer service HORRIBLE I am a costumer representative and this is a no no ... I can't even remember if I was greeted when I walked in and there was only 2 costumers in the store... on top of that the guy with the glasses he seems like he doesn't even want to be there or help anyone out ... must be the guy everyone is talking about in the reviews... overall just want to say cool place but sh+]^]€{ ass Costumer service ... the owner should check these employees because it's just making your business look bad and putting dirt on the Cool kicks name. read more

Took my supreme hammock here a bit after quarantine to try to sell it and got offered 80 bucks when it was new and was selling for more then 200 anywhere else. Eventually I go back to buy a shirt then tell myself I'm not gonna use the hammock so took it out and when I tried to sell it the gentlemen gave me a more reasonable offer and sold it. Made me think why the sudden change in price but I think it was because since it was a different gentlemen who was so much more approachable thought it was a cool item for their store and he told me they go off of stock X and I understand they need to make money which reflected on the price so I left happy and I'm assuming they were as well. Today I take a pair of yeezys my girlfriend was to shy to sell herself and basically tell me I'm never gonna get my asking price and didn't even want to make me an offer but the whole reason I'm writing this was just because of how rude they approached it ( mind you the lowest asking price on stock X is $1000 and I asked for $600 but was negotiable and made that clear). It felt as if he thought he was better then us and I really think someone should take him off his high horse. Very sad just because I thought this was such a dope store to come and just browse but after today not only am I not coming back but my girlfriend will not be purchasing anything either (or her friends cause girls talk no ) Peoples place in manassas VA has a really dope selection but most importantly they actually talk to you like a person! I'm not one for these types of reviews so just goes to show how my experience went. read more

First of all, LISTEN TO THE REVIEWS BEFORE ME BECAUSE THEY ARE NOT LYING! Walked in and wasn't greeted into I almost bumped into someone. Second, I bought some Shoes which were on the glass display, which I thought would be DS (Brand New) so I thought $600 wasn't bad. Considering they were Wave Runners. To my surprise, when I get home and open the box and check the shoes, they had some scratches in the back near the bottom heel of the midsole. I WAS NEVER EVEN TOLD IF THEH WERE USED! Not only that it was clearly worn as they were dirty on the bottom and had crease on the midsole, so it was pretty obvious they were worn‍ Never, EVER coming here again. You shouldn't either! read more

Just wanted to take the time to write a review about this store because of the great experiences that my boyfriend has had! I believe the clerks name is Danny. He treated my boyfriend with respect and he showed him so love with the shoes he sold. Every time my boyfriend takes a trip to cool kicks he comes back happy and tells me that he can't wait to go back to the store! I'm happy that he's finally found a place where he actually feels welcome and treated with respect walking in the store. I recommend this store to everyone ! If your into shoes you'll be into cool kicks ! read more

Arrogance over shoes is never cool.....overpriced and dont give much for credit......you are all better off selling and buying on ebay

A buy, sell, and trade establishment that is located right next to the newly renovated Springfield Mall. This establishment primarily sells retro Jordans, Nike, Adidas, and other brands of shoes. They purchase their customers shoes that are brought in, mainly retro Jordans, Kevin Durant's, Kobe's, Lebron's, and adidas models and then they will sell them to the general public. You can bring in your shoes here and sell them to Cool Kicks as well as trade your sneakers for anything they have displayed. The reason I am giving this place only 2 stars is because first, they will undercut you a significant amount to the point where you get nothing out of selling. You are better off selling your shoes on your own, because they will only give you half the value of your shoes. They will try and rip you off on trades as well where they will want to maximize as much potential on their own part. I traded a pair of foamposites and some KD7 that are worth $200 for a pair of Jordan 1s worth only $130, so they cheated me out of $70. I offered a straight up trade for the Jordan 1s for my foams but they rejected. On top of that they literally have no good shoes. They only have general releases and no special shoes that are of no significant worth. If you want a large selection of general releases then this is the spot for you. They may have some nice sneakers like a pair of supreme 5s here and there, but the quantity of these type of shoes are very small. I will not be returning as they do not offer fair trades and don't have a nice enough selection of shoes to drive all the way to Springfield for. They post a lot of their inventory on their Instagram page @CoolKicksVA. read more

Cool Kicks - Shoe Stores Near Me - Springfield, Virginia

Terrible Customer Service.....Guy with glasses always cocky with an attitude stay away!!

Absolutely none existent costumer service. As soon as I walked in the guy in the front desk just gave me attitude from the get go. Also, they will not haggle and they WILL disrespect you. This place does not compare to any resale shoe shop and that's because of the disgusting costumer service and the dim lighting in the store. read more

Like how u can negotiate, very cool employees. Also have rare things u don't find in most places

Retail is crazy for some of the shoes they have considering the condition of the shoes in my opinion. Customer service is just about non-existent. read more

Great pricing and location. Reps and management are helpful and friendly (except Jason Daniels). Love the culture and vibe in the store. They have the best selection pricing for coveted shoes and streetwise in the DMV area. Overall a great place to shop! read more

I really didn't want to make this review . I have followed this shoe shop on Instagram for about 1 year now and I could wait to go check this place out so Saturday December 23 I walk into the shop it was pretty empty I say it was about 4 customer in there it was hard to tell who work there I wasn't greeted I was looking for so nmd for Christmas for my wife but I was never asked if I need help I could really tell if they had women shoe I end up going to footlocker but I really wanted to spend my money at this small local shop and not footlocker but they didn't want my money read more

Ok sneaker community let's put this place out of business. They absolutely suck and are literally the GameStop of sneakers. They know little to nothing about shoes and will change the price they offer you sometimes which is just dumb. I tried to sell a couple of pairs to them before and I even brought in some unreleased ultra boost and they were like "yeah we will give you under retail" and I was like well they're going for 250 on goat and he's like well oh well like NO KNOWLEDGE WHATSOEVER. These guys are going to go out of business very soon because they suck. Don't give them your business you're better off just selling shoes on your own and if you want to buy shoes use the GOAT app. read more

I've had nothing but great experiences with these guys. Always posting huge steals, and have sold sneakers to them as well. Great spot!

GREAT customer service and the BEST spot in the DMV to sell, trade, and buy shoes. I have purchased and traded MANY DS shoes and was always giving a fair price!!! CoolKicksVA will NEVER try to beat you! RUN and check them out!! read more

Okay so I'm kinda 50/50 with coolkicksva. Sometimes I go to this store and they have something that's worth buying but most of the time it's just the same shoe over and over again. They will have 15 pairs of the same shoe hanging up. Like they don't have a good variety. It looks like they just wanna fill the shelves up and don't wanna look empty. I have copped some heat from this store occasionally. The workers are "too cool" they act like they don't wanna talk to you or greet you. Most of them time when I walk in they are all playing a video game console and act if they don't see you. If you try to trade or sell with them LOL you're better off on offer up or eBay. You'll have a better chance of getting what the shoe is worth. I tried to sell them my deadstock cherry 12 they told me $100 LOL. Now if you know sneakers you know how valuable those are. This is the GameStop of shoes when it comes to trading and selling. They want everything to favor them. They do promote on their ig page. They say that they give out free shoes but I've never witnessed it with my own eyes. Seems like it rigged. They'll post free shoes and I'll be there in the next 3 min and the shoes are already "gone" lol. read more

Look if you want fair prices don't come here. They quote good prices until you arrive and then the quote is nonexistent. In my opinion this is bad business. There are times when we should support black businesses but this business is not one. They charge you outrageous prices for shoes they try to low ball customers on trade and sells. It's just not worth it. I will post pictures of the shoes so everyone can see how they are literally brand new shoes. I will never come to this business again and neither should anyone else. I hope the BBB reviews this company. They are quite shady! read more

Cool Kicks - Retro Jordan 10 - Shoe Stores Near Me - Springfield, Virginia

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These guys are legit, will buy rare shoes from you for a good price and sells shoes for a fair price. They don't take sizes under 8, just a heads up. I recommend anyone trying to resell shoes to check these guys out. read more

I called them to do a size swap and they said I could swap my shoes and then when I got there they wanted to charge me $25 each I drove all the way over there for no reason they should have told me there was a fee on the phone there customer service is terrible they were fighting with a customer as soon as I got there I would not recommend this place to anyone read more

Selection is nothing special most the time prices are not to bad definitely terrible on price of purchase from walk ins customer service is definitely lacking read more

The selection and sizing here are very limited and some of the shoes are so worn out to the point where i dont even wanna buy them. Even some of the DS shoes look a little worn. The person working didnt provide any customer service nor did he give eye contact when i entered the shop. If you're running a business like this you really need to push sales instead of sitting their playing 2k. This place is some SLIGHT read more

FIRST OFF FIRST OFF I walled in with a pair of 10/10 condition brand new size 9 mens aqua 8's and a pair of Boredeaux 7's that are 10/10 condition and the guy tells me he would pay me 40$ for the aquas and 70$ for the Bordeaux THATS RIDICULOS and he told me a fresh pair of aquas can go for 100$ online and he offered me 40 The thing is if I would have sold my shoes to that store They would turn around and selll them for 120$ for the 7's and 100 for the 8's DO NOT SELL THEM YOUR SHOES read more

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i went there today with 2 of my friends and i got two pair of jordan like for 310 dollars witch is super nice for me and they have sum steals but not a lot though but they are super chill and nice to me and everyone else read more

Guy just tried to make excuses when I attempted to sell my Jordans claiming there was dust on the bottom...there was no dust so when I compared them to a pair of the exact same shoes they had in store and claimed were "new" and showed him he came back on his word and said oh well the coloring is different. DONT GO HERE THEY SUCK. read more

My brother went in to make an offer on a pair of unused yeezys tonight and they were so rude. They laughed at his offer (for a trade of the same type of yeezys just different size) and laughed at him on his way out. Four of the associates to be specific. Never going to try and do business with them again, just really disappointing. Just a side note to trade its an extra $100, save ur money and go somewhere else. Also just another note to those sales associates, don't act like assholes to your customers you get your money from them (remember that). read more

Enjoyed my experience with the crew at Cool Kicks. I was greeted when I walked through the doors. I will shop and do business with them again. I recommend you roll up and see them for your hard to find shoes. read more

Clerk offered a low cut, insulting price for 3 clean pairs of Jordan's (1s, 7s, and 11s). Rude and terrible customer service. This place sucks overall, not recommended. read more

This store is dope the employees in there are helpful and really cool. They also have 2 key master machine I have actually won 4 times overall the store is dope go check it out yourself, read more

WARNING store is a complete rip off brought brand new never worn space jams in even called before to see how much I would get and they said 240 so I was like bet. I go into the store and they first said oh there's dirt on the bottom remind you these shoes never hit concrete I tried them on once in my room, so they say there's dirt and they couldn't sell them as new and they offered me 180 really ? All they trying to do is take your money and profit for themselves very unprofessional and very inconsiderate. Better chance driving an extra 20-30 to go to kickkspott. Overall cool kicks is not the store to go too try and sell shoes. read more