I haven't been to this location in years. Associates were found easily and friendly to help. I…read morewasn't sure why with all the women's and mens stuff, the ONLY mens item that was in the womens area was the cologne. The associates didn't understand that either, but not a big deal. They talked to into favorites and what was popular because I was purchasing a gift. Otherwise, very easy to find things and find associates to help.

Saturday afternoon and it's crowded, no shocker. There was sturdy, cute Kate Spade bag that wasn't…read moreon my list to purchase! I asked for assistance 3 times so it could be unlocked. I had a lot of patience to wait as it's for my mother. The 4th time requesting assistance and a couple over the headset resulted in a person asking me if I needed help. I said yes and pointed to the bag. Small talk was made and she took the bag to the register for security purposes. The whole experience was annoying to wait almost 30 minutes for someone to respond to the purse section knowing it's pretty much locked down. Why not have a person in the area with the keys to serve the customer?? Oh that's too much like great service!!! The cashier was helpful but I couldn't over hear a manager threaten to investigate who's pulling clothes and not putting them back! It was weird how she talked to the staff. Anyways, I prefer to go to Tyson's for better service!

I haven't visited this Ross in years and I'm hearing it's one of the best locations. I went to the…read moredressing room where the attendant watched me count each article of clothing and put it on the stand before I went into a fitting room and when I came out others, others were just walking in, so that was a bit bizarre. The check out line is SO long that I wish they had more people working. Otherwise, everything is pretty clean and organized for the most part.

Ross was one of my favorite place to shop before but their clothes has gone down hill…read more for the past couple of years. Stopped by here yesterday to buy some house hold items and clothes. Clothes were not even worth time to look at as their selection is not good. Staff is always nice and friendly.

Stopped in the day after Christmas 2025 to make a few online purchase returns and was immediately…read moregreeted when I entered. They had a good number of shoppers taking advantage of their holiday sale. The store is bright with a great selection of items and I believe up to 60% off. I like that they have a designated area for online returns and overhead signage that clearly directs you where to go. The return process was super easy and orderly. I was in and out in less than 7 minutes. It literally took me longer to walk from my car to the store, and I parked right out front. KUDOS!

I returned an item (didn't fit) that I purchased w my $50 birthday gift from Land's End. The store…read moremanager allowed me to use the $50 gift on my in store purchase today! I have had a very sick husband - in & out of the hospital - 25 days in the last few months. It was refreshing to shop and have such great customer service! You made my day!

BIG KUDOS to Fair Oaks Mall for opening up this "Prayer Room"!!…read more The mall has a beautiful Prayer Room or Musalla for those needing get their prayers in. Just a suggestion to the mall staff, please include a donation box for those who would like to donate to the mall for accommodating those who observe prayer, and to help maintain this prayer space (Located by The Barber of Seville) Thanks again!

Such a wonderful experience. Very safe and clean. Many great stores and perfect for the holidays,…read morebut also for all year round. Definitely a place to enjoy a great afternoon or evening. Definitely come hungry as there are many great food, ice-cream a

Great deals and decent selection but could use some work on their organization. It's weirdly on the…read more2nd floor through an escalator as soon as you enter.

I haven't been to this location in a very long time. I had gone to Ross the week before and had so…read moremuch luck, I wanted to see what TJ's had. I was shocked to see their prices. I went straight to the clearance rack for the womens dresses. CLEARANCE - was about $35 for a dress. I can get a dress that price at a normal department store. I went to check some other aisles and I did find one thing, but it is getting returned. It's crazy at what these lower end stores are charging. Back to ross I go!

I shop here every time I need a birthday or holiday gift for someone! They have beautiful jewelry…read moreat an affordable price along with amazing candles, gloves, hats, socks and much more. The decor is so charming with a very unique style. I also do lots of shopping for myself! They have very a wide variety of styles and I always find something perfect for just me. I recently went and replenished my fall wardrobe. I bought some of the cutest sweater vests and soft cozy jump suits! The staff is warm and friendly. Helpful but not overbearing. A destination and a must go to in old town Fairfax!!

Had such a great time at the sip and paint workshop on April 21st! Loved the bags, loved the…read moreprints, and loved the creativity! Such a nice night out.

Christine is the best. Takes initiative and is a great stylist!! I am so impressed with my visit…read moreto you all.

This use to be a high quality shop filled with a great items and a very personable team. I went in…read moretoday, and there were FOUR employees on the floor-none of them paid attention to me but instead loudly talked to each other while standing behind the cash register. (I was in the store 20minutes!) They were the most unwelcoming group of people I have ever encountered at SMU. The selection in store and the layout of the garments were not in par with their price range. Save yourself a trip and go to the Mosaic location or a different store all together. I would give zero stars if I could!

I recommend this for the excellent selection of sweaters and leather jackets. Costs could be more…read morecompetitive. I checked online and saw the price of a garrison trench coat for example was more expensive in this store than on Ebay.com or other thrift stores. There are discounts for George Mason students so I recommend showing your student ID.

Such a cute little vintage shop! The selection may not be as large as other shops I've been to, but…read moreI was excited to see a better range of sizes, with most pieces I pulled off the rack being L-XL. Your mileage may vary here--if an earlier decade matters to you, you may still be limited to smaller sizes, but that's typical of the hunt for vintage clothes. The pricing seemed reasonable to me, considering the decades represented and the fact that most pieces were in really excellent condition.

Love this Marshall it's pretty stacked up and it's pretty clean. I really hope it doesn't get…read moreclosed up because it's really good. I love it and I get good stuff up there! Definitely recommend this Marshalls!

I try to return some shoes that did not fit. They did not accepted even though I had the receipt…read more The tag we dad was the same that match the receipt. Manager was horrible helping us. She said It was not her problem and she was not going to be there and argue. I told her if thats how you help costumers she kept saying it was not her problem. Horrible experience with customer with management.

Came here for a maker's market they were hosting and I really love this shopping center. Have…read moreplenty of outdoor seating with a great central hangout area. Great selection of shops with an ample variety so everyone could find somewhere they'd like to go. Whole center was very clean.

I usually have great service but I was trying to get my birthday drink and the app wouldn't open…read moreright. It was a rip off. The reps just kept saying that they needed my app open but it wouldn't open in the store. Apparently the phone number wasn't updated but they wouldn't even ask about an email address to find my number. They just kept saying they needed the app open. I wasted my time trying to pick up my drink and it was a futile attempt at getting my birthday reward. The second girl kept acting like I was lying. As a regular there who works in the area, I was rather disappointed!