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    J.Crew Factory

    5.0 (2 reviews)
    Closed 10:00 am - 8:00 pm

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    1 year ago

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    William T Clothiers

    William T Clothiers

    4.8
    (19 reviews)
    1.7 mi

    My husband and I found working with Todd and his daughter to be easy and stress free. They…read moreunderstood what my husband needed in a suit and even rushed the order to assure that he got his suit in time for the event that we were attending. His suit was comfortable, fit just right, and made him look fabulous- what more do you need? We were both very happy with the results and plan to go back!

    Hmm, where do I start. I'd give this establishment negative zero stars if it was possible. I came…read moreto the store because a good friend (who lived in Fairfax) past away and I acquired his last suit that he purchased at William T. Clothiers, and I wanted to get it altered for me in his memory. While I was there I decided to get 4 customs shirts made, as my last tailor retired recently. The shirt measurement process was strange from the get go, the owner/tailor Todd put 2 sample shirts in the dressing room. He stated 1 was for tighter fit, and 1 was for a looser fit. But didn't tell which one was which, so I put on the closest one to me. Todd then started asking me about how I wanted the length/width and such and started to measure me. Then we started to go over shirt patterns and fabrics, and I started to pick out patterns/fabrics/cuffs/collars pretty standard stuff. BTW, once this process started I never did try on the other sample shirts and he never mentioned for me to do so. After all the measuring was finished the pricing came, and OMG it was crazy expensive! The 4 shirts came to an average of $323.75 each, wow. All of my suits, jackets, dress pants, and dress shirts in the last 20 years have been custom tailored as I am an oddly shaped person. I know custom clothing is expensive, but the most I've ever paid for a shirt was about $200, but I bit the bullet and went ahead and ordered the shirts as I need a closet refresh. After a few days I got a message that 2 of the shirt designs were not available, so I had to basically let Todd pick the new colors/designs. About 4ish weeks later my shirts were ready for pickup, I was excited to see how the expensive shirts looked. When I tried on the 4 shirts, they were so tight that I was really taken aback. It was like his tape measure or eyesight was not working properly, they were so ill fitting. So all 4 shirts had to be completely reorder, and low and behold another color/design was not available again. That makes 3 of the 4 colors/designs picked out ended up unavailable. Well I picked up the 4 shirts yesterday, 5 months after my original order/measurement. Another bothersome thing with this tailor/Todd is that I ended up in that shop approximately 8 times, and Todd was only there 2 times. He as some nice whiskey displayed in the shop, never did he offer any to me. He knew how upset I was, and didn't even have the decency to be present when I finally pick up my shirts yesterday. Do yourself a favor and stay far away from this tailor, there are so many tailors to choose from in the DC area to deal with this tailors crazy high prices, and awful customer service. The shirts are good quality, but this quality can be had for half the price.

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    William T Clothiers
    William T Clothiers
    William T Clothiers

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    Burlington

    Burlington

    2.0
    (6 reviews)
    0.1 mi
    $$

    9/8/22 On 9/4/22 We…read morewere looking for goods in all the wrong places? Check our Burlington Coat Factory in Fairfax Virginia. Bargain prices for those who are tight on money, you are likely to find stuff within your budget...and then some more. The flooring is nice and clean here. The clothing and other merchandise is neatly organized except for the checkout line. This was a little messy, but the prices were good. We did not find anything...okay, I did not fi d anything I needed. Not even underwear which I would like to update. Still, A Pair Of Thieves Merchandise has spoiled me. Finding other underwear that would feel good on my body is much harder now. Still, I am glad my wife was able to find something she liked at Burlington Coat Factory...Oh, I forgot, the name is just Burlington now. My bad.

    really bad customer service. I went to return two item with the attached tags and receipt. There…read morewas a lady in the customer service who checked my receipt and the merchandise said this items are not selling in the Burlingto. I asked her what she tried to say and this is the store I bought these. She said she didn't try to say anything but refused to refund the items. So I asked is there any manager working? she said she is the manager. So I checked my card payment history and asked her if she was the manager , check the CCTV as my receipt has the date and time, and I just bought three items.so it's not a big deal to identify the stuff I bought. Then she silently grabbed my receipt and refunded the money. This was the first instance I have been experiencing this kind a customer service in this country, shame on you Burlington. Disgusting.

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    Burlington
    Burlington
    Burlington

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    J.Crew Factory - childcloth - Updated July 2026

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