Hmm, where do I start. I'd give this establishment negative zero stars if it was possible. I came…read moreto the store because a good friend (who lived in Fairfax) past away and I acquired his last suit that he purchased at William T. Clothiers, and I wanted to get it altered for me in his memory. While I was there I decided to get 4 customs shirts made, as my last tailor retired recently. The shirt measurement process was strange from the get go, the owner/tailor Todd put 2 sample shirts in the dressing room. He stated 1 was for tighter fit, and 1 was for a looser fit. But didn't tell which one was which, so I put on the closest one to me. Todd then started asking me about how I wanted the length/width and such and started to measure me. Then we started to go over shirt patterns and fabrics, and I started to pick out patterns/fabrics/cuffs/collars pretty standard stuff. BTW, once this process started I never did try on the other sample shirts and he never mentioned for me to do so. After all the measuring was finished the pricing came, and OMG it was crazy expensive! The 4 shirts came to an average of $323.75 each, wow. All of my suits, jackets, dress pants, and dress shirts in the last 20 years have been custom tailored as I am an oddly shaped person. I know custom clothing is expensive, but the most I've ever paid for a shirt was about $200, but I bit the bullet and went ahead and ordered the shirts as I need a closet refresh. After a few days I got a message that 2 of the shirt designs were not available, so I had to basically let Todd pick the new colors/designs. About 4ish weeks later my shirts were ready for pickup, I was excited to see how the expensive shirts looked. When I tried on the 4 shirts, they were so tight that I was really taken aback. It was like his tape measure or eyesight was not working properly, they were so ill fitting. So all 4 shirts had to be completely reorder, and low and behold another color/design was not available again. That makes 3 of the 4 colors/designs picked out ended up unavailable. Well I picked up the 4 shirts yesterday, 5 months after my original order/measurement. Another bothersome thing with this tailor/Todd is that I ended up in that shop approximately 8 times, and Todd was only there 2 times. He as some nice whiskey displayed in the shop, never did he offer any to me. He knew how upset I was, and didn't even have the decency to be present when I finally pick up my shirts yesterday. Do yourself a favor and stay far away from this tailor, there are so many tailors to choose from in the DC area to deal with this tailors crazy high prices, and awful customer service. The shirts are good quality, but this quality can be had for half the price.