I called right at 8 AM opening time with a swollen, sore eye and managed to get a same-morning appointment! In just 45 minutes, I received a prescription, ordered new contacts, and got my glasses adjusted. Everyone was incredibly kind, helpful, and professional, and the office was spotless and well-organized. read more

Dr. Jennifer Koster is the best! She knows what she's doing and is kind and patient with my husband, who has stroke-related aphasia and can no longer name the letters of the alphabet. Excellent office. Friendly, helpful staff. I highly recommend. Also, great location. read more

If it were possible to rate Central Phoenix Eye Care (CPEC) 10 STARS, I most certainly would! I cannot say enough good about the attention and caring the staff at CPEC provided to my adult son recently. Sadly, my son has suffered with mental illness for the past 11 years; the illness rendered him homeless over the past two years, resulting to his landing in Phoenix. In June, my son contacted me and let me know he was receiving help for his illness. And, in late July, I had the opportunity to travel to out to Phoenix from Dallas, to see my him and make a best effort to get him some of the things he was in desperate need of. Since my son had been without his eyeglasses since January and since he has always had a very strong eyeglasses prescription, being effectively blind and only seeing blurry images beyond about eight inches in front of his face, that which he needed most was eyeglasses! Because my son's prescription is so strong and because of his apparent mental incapacity, I did not want to take him to a store like America's Best or Lenscrafters, because I believed he warranted an extra level of attention, to achieve the best possible outcome. Well, after a little bit of reading reviews on Yelp* and weighing all options, I decided to give CPEC a call. Since I was only going to be in Phoenix for three days, I was elated when I was told that CPEC had an available appointment the following day. My son and I arrived on-time and were promptly greeted and given the necessary "new patient" forms. While I filled out the forms for my son, he was called to be seen. I was graciously invited to accompany him during the process. The examination technician who saw my son, was friendly and communicative, and when it became necessary for the technician to physically force my son's head and eyeball to be on the exact point it needed to be, in order to achieve the correct imagery, she showed compassion and gentleness in both her tone and touch. Next, my son was examined by Dr. Kelsey Harraghy. Dr. Harraghy above all, was equally compassionate and thorough! She was patient and attentive and, made me feel that my son was in the best of care. Her tone was gentle and caring and her bedside manner impeccable! Dr. Harraghy not only showed sincerity in ensuring my son's prescription was as exact as possible, but she also went the extra mile to find a contacts prescription that would work to give my son eyesight, until his eyeglasses order was completed and ready for pickup. The impact of Dr. Harraghy's caring cannot be overstated and it became apparent when my son placed the contacts in - having his sight restored after seeing only blurry for the previous six plus months - and his countenance as he observed himself in the mirror changed to one of an almost angelic quality. He appeared genuinely childlike and mesmerized at his ability to once again see. Thank you, Dr. Harraghy!! We then sat down to place the order for my son's glasses. Everything was presented with patience and caring and in a very low-pressure manner. From beginning to end, start to finish, CPEC took excellent care to ensure my son was made to feel appreciated and genuinely cared for. I am sincerely grateful for the staff at CPEC for showing my son and I the very best of humanity and kindness. Thank you, CPEC Staff!! I cannot recommend CPEC highly enough. If you are in need of eyecare, you may without hesitation or reservation be comfortable with your decision to visit CPEC. You will not be disappointed! I assure you!! Live Well. Be Well. Cheers! read more

I'm so glad central Phoenix eye care was able to take me in for a full eye eval the same day I called! In under less than 6 hours, I had my eyes checked out, script in hand and ready to take on my very first pair of glasses. They have a great staff and are located in a very convenient area here in Phoenix with lots of parking! read more

Central Phoenix Eye Care - Optometrists Near Me - Phoenix, Arizona

Everyone is super helpful & friendly We have been going to see Dr Frank for 20 years. Definitely recommend

Staff is amazing and caring. I had an emergency where I had metal in my eye and they were tentative and fast to care for me. I couldn't recommend this place more. Incredibly satisfied with my experience read more

My first time visiting Central Phoenix Eyecare and I had a great experience. Everyone was very professional and kind. The office is very clean and organized. They also have very advanced equipment. I found them by looking through a few sites for eyecare practices that are highly reviewed and accept VSP and Care Credit which they do. Dr Koster is very informative, funny, and kind. I didn't get the technician's name but we had a grear chat during the testing. I highly recommend this practice and look forward to my next visit! read more

The staff here is very friendly! Pauletta, I believe, did the initial exam and explained each process, she was great! And Dr. Koster was also very welcoming and enthusiastic, you can tell she genuinely loves her job. Would recommend this office 100%. read more

Honestly, I cannot say enough great things about Dr. Jennifer Koster! She is an absolute joy to visit with and it's a shame that I only get to come here once a year for my annual eye exam. Dr. Koster is full of energy, easy to talk to and doesn't pressure you into getting any unnecessary products or procedures. I've been seeing Dr. Koster for three years now and even though I have moved away from this location I still travel the 20 miles to see her. If you're in the market for a new eye doctor, then I strongly recommend you give Dr. Jennifer Koster a visit. She only takes appointments on Mondays so be prepared to take some time off. read more

Central Phoenix Eye Care - Central Phoenix Eye Care Dr. Jennifer Koster - Optometrists Near Me - Phoenix, Arizona

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I made an appointment to see Dr. Frank two months ago. Apparently, he is only at this location once a week or month or something. I arrived five minutes before my appointment. I had completed all of their forms prior to today's visit. The front office staff was pleasant as was the technician who did all of the testing. My appointment was set for 2:00 p.m. At 2:20 I was informed that they were waiting for a room. I'm sorry, but if I have an appointment and at 2:20, I'm still waiting, you have a schedule problem. I was okay with that, as it's an eye appointment. In my experience I'm in and out in 20 minutes. My pre-screen took ten or so minutes. I then sat and waited for the Dr. Frank for 35 to 40 minutes. I finally got up and left as I had another appointment across town. Maybe they were having a "day". This was my initial appointment with this Dr. I will not be going back as I don't feel they care about my time. read more

I called at 8am when they opened to get an appointment that day for a swollen and sore eye and was able to get an appointment that same morning! I got a prescription, ordered new contacts and got my glasses fit adjusted all in only 45 minutes. Everyone was very kind, helpful and professional. The office was very clean and organized. I will be back! Update: my contacts arrived at my front door in only three days and my eye is all better!!! Yep, I will be back! read more

After a series of unhappy experiences with eye exams over the last several years, I finally found a place that I will look forward to returning! I arrived 10 minutes early, and I was brought back for my preliminary tests even before my scheduled appointment times. I was in with the doctor within 20 minutes of my scheduled time with very little waiting. Dr. Frank was fantastic! He was professional and kind, and he took the time to explain issues and potential treatments to. I didn't feel a push for costly extra services or products, although I was educated on the availability. I felt that Dr. Frank truly cared about me and my experience, and I never felt rushed or minimized. He offered me multiple samples of various contact lenses so that I could better find the right lens for me. The staff was equally helpful and kind. They were willing to show me the various rebates available and give me a clear breakdown of expected costs with my insurance coverage. They were cheerful and friendly, and I left feeling valued as a customer. read more

I recently needed to get some new eyewear and contacts so I chose to visit Dr. Jennifer Koster at Central Phoenix Eye Care. What a nice office! The staff are efficient. Dr. Jennifer Koster was very professional and caring. She listened to my concerns, addressed my needs, and quickly got me new eyewear to me. I am very happy I went to see Dr. Koster. She is a very good optometrist!! read more

I was in need of an eye exam within a week or before my benefits expired at the end of August. I called another office were I was an established patient and they could not get me in. I called Central Phoenix Eye Care and got a prompt appointment. Everything from scheduling and check in today was stellar. The tech doing the testing was exceptionally professional and thorough in explaining everything. And then for the exam with Dr. Harraghy, it exceeded my expectations. It is the first time I felt like an optometrist actually enjoyed their job. She was enthusiastic, and patient with the vision evaluation. And she provided great assurances about my eye health and what to watch for. She was delightful and also provided measurements on my exisitng progressive and "computer" glasses. The check out experience was great, as if I'd been a long time established patient. They are clearly a well organized office with a lovely culture in the staff. The facility was immaculate. I highly recommend Central Phoenix Eye Care and I look forward to coming back to this office for my future vision needs. read more

I see a whole new world today thanks to the folks at Central Phoenix Eye Care... You see, I've been alternating between two pairs of prescription glasses and a pair of broken prescription sunglasses that had all seen better days for a while now... (I know, kind of embarrassing!) But I had my somewhat annual visit yesterday and walked out of the office with what feels like three brand new pairs of glasses! They were all cleaned up, tightened, fixed, etc... and in addition, I learned from Dr. Thompson that my vision seemed to improve a bit from my last visit! The staff was friendly, they take my insurance, and I didn't have a wait at all! They also have a decent variety of frames to choose from. If you're in need of an eye doctor, you cannot go wrong with Central Phoenix Eye Care! read more

This place doesn't care about their patients, just their money. Stay far away if you're looking for a provider that's compassionate. I called today to reorder contacts. Should've been a simple transaction. However, Megan at the front office told me that because my prescription expires next week she couldn't order a years supply for me. I explained that my prescription hasn't changed in years, which she fully acknowledged. I'm trying to reorder while my prescription is still active so I don't have to pay for vision coverage next year. It's an unnecessary expense that my family can't afford. This girl had no empathy for my situation and was one of the least helpful individuals I've ever dealt with at a medical practice. When I told her I'd have to look for a different provider who would be more helpful she hung up on me. This is after years of giving them my business! read more

Pretty disappointed. I've been a patient here for many years. Apparently my visit from Oct 2021 was not covered by my insurance. They called me today for the first time telling me if I didn't pay the balance I would be sent to collections. Keep in mind this is my first time of hearing about the balance. She said they mailed 3 letters and "there might be an issue with the address." I've lived at the same address for years and never experienced any issues. They have mailed me contacts in the past and never any issues with the mail. I asked her why didn't they call me sooner. I would have quickly paid any balance due. She said they send the letters first then call. I asked why they wait 6 months to call. She said it was their process. They lost me and my family as patients. read more

I have been a patient at Central Phoenix Eye Care for over 25 years. Even when I moved away for awhile I would coordinate my trips to Phoenix to go get my eyes checked and Prescriptions redone. In the beginning I wanted to wear contacts but past practices could not help me in getting over my nervousness to achieve my goal. I came here and Peggy was to be the miracle worker. Well she definitely was and I was one happy girl. The staff is Excellent, their new offices are beautiful. They have a great selection of Frames and Sunglasses. I highly recommend them.....I better make my appointment now! read more

A few years back I was searching for a new eye doctor after some bad experiences at one of the chain eye care shops. I started asking around for recommendations and three of my coworkers had been going to Central Phoenix Eye Care for years. After my first appointment, it was apparent my coworkers hadn't let me down! Dr. Mastores is great and has a friendly demeanor. I fully trust her and the staff with my eye care. One of the things I appreciate most about this office is the technology they use. It's apparent they keep up with the times when it comes to their equipment, including their retinal imaging machine (great if you don't enjoy getting your eyes dilated). I have another shop I like to purchase my frames at, and the staff here is never pushy when I tell them that. read more

Family and I have been patient's for the last 20 years, exceptional service with both the providers and staff. Love them all!!

Beyond excellent experience every time! Never rushed, super thorough and very fair prices. The new location is amazing, great parking and super convenient. Couldn't ask for a better experience. read more

I waited 45 mins before I saw anyone. A bit frustrating and no expectation was set. No one acknowledged the fact I had been waiting that long either. Pretty frustrating read more

I have been a patient of Central Phoenix Eye Care for years and there's a reason for that...the doctors and office staff are amazing. Dr Frank was direct and extremely professional and talked over my exam results so I was able to follow up with my physician. Susan helped me find glasses 'right for me' after listening to my very specific needs and found me the perfect pair. She also adjusted a prior pair I'd purchased from there to be a more comfortable fit for me and replaced the nose pieces so they fit just right. I no longer live as close to their office location but will continue to drive to their office for their amazing service. They care about the happiness of their customers and it shows which seems to be very hard to find in this day and age. read more

Fast, great service and the prescription was accurate. Recommend. Did not order glasses from them.

Excellent sign! I just called to establish care as a new patient. The lady who answered the phone had a very pleasant voice and was so sweet, patient, and helpful. I can't remember the last time I got such friendly, respectful treatment from medical front office staff. Can't wait to see what the doctor is like. Will update ... read more

From the moment I walked into the office to the time I left, visiting Central Phoenix Eye Care was a wonderful experience. Every person I met - front office, technicians, optician, and doctor - was warm, friendly, and helpful. Dr. Frank's comprehensive eye exam and detailed explanation of the eye problems I've battled for over 50 years was excellent. COVID safety measures were in place. Overall, best eye provider experience I've ever had. read more

I have been going to Central Phx Eye Care for several years. This office is awesome. Dr.Mastores has always been helpful, efficient and extremely personable and just plain nice. Front office staff is great too! Quick, friendly and they always seem to be having fun. I'd recommend this place hands down. read more

Friendly and knowledgeable staff. They talked me through all the steps as the exam went on, which is not only good to know but helps with anxiety. No time was wasted, everything was clean, everyone was kind. I'll definitely return to them when I next need eye care. read more

I was traveling out of town and forgot my contacts. I called them and sent them my prescription to see if they had any in stock. Within 1 hour I had contacts to get me through the rest of my trip in my prescription. Every person was friendly. I am so impressed and can't say enough good things about the Central Phoenix eye care office. read more

From setting up the appointment to walking out the door after the exam (best one I've ever had) and picking out my new glasses, the entire experience was fabulous. Dr. Koster was kind and really listened. She educated me about my eyes in ways no other eye doctor has ever done before. The optician, Susan Kantor, helped me pick out frames that not only look good, but helped to save me money by finding one that included clip-on sunglasses instead of having to purchase a separate pair. I would highly recommend Central Phoenix Eye Care. read more

Once again, Yelp did not disappoint when I needed to find a new doctor. Having just moved to Phoenix from across the country, I needed a new eye doctor (and new contact lenses!). I made an appointment and brought paperwork from my previous eye doctor. The ladies at the front were very friendly and welcoming. I saw Dr. Frank -- the exam was thorough and he patiently answered incessant questions from a Phoenix newbie. My new contacts arrived way earlier than I expected. They even offered to tighten up my existing glasses! What service! I definitely recommend this eye care practice! They could use better signage out by the road in front of their building. They're in a taller building on Seventh Street, on the east side, just south of Bethany Home. read more

Love Central Phoenix EyeCare! Very attentive to patient needs! If your prescription needs tweaking they will fix it! I have been going there for years & have no complaints! The staff is excellent!! If you are looking for optometrists this is definitely the place you want to go! Highly recommend! read more

Dr.F has halitosis and I'm not sure how he practices working so close to patients faces with such awful breath. If I was to give him one suggestion it would be to see a doctor about his breath. read more

The service here was nice, but if you choose not to purchase their glasses, things turn sour. My prescription form was not completed because I didn't want to purchase my glasses from their office. I understand that they are missing out on money, but I paid for an incomplete exam. I would keep that information to yourself until the very end of your visit. read more

These folks solved my problem, quickly, at no cost, and were affable to boot. I'll be coming back for any eye care needs.

I have been a patient of Central Phx Eyecare for 30+ years. The doctors are very thorough in their eye exams, explaining results and answering any questions that I might have. The Opticians are great when it comes to knowing frame styles and making suggestions of what they feel works best for an individual. I trust them 100%! The office staff is very helpful and friendly. I had an eye emergency when I was out of state, contacted this office and within a couple hours had a prescription called to a pharmacy in the town where I was at. I won't trust my eyes to anyone else! read more

Excellent staff and beautiful office. The staff members listen to your questions and guide you where you need to go. The exams are very thorough and when it come to eyeglasses, they have a great selection and help you choose complimentary styles. I would highly recommend to anyone looking for great service and care. Not a "fast food" type of optical! 5 stars! read more

I had my first eye exam there about 2 weeks ago and they were amazing. I was having a horrible day and I know it showed, but everyone there just remained so friendly and professional. Everyone greeted me with a smile and a pleasant attitude even though mine was not the best. They really made my day! The exam was thorough and I was seen in a timely matter. I will definitely be going back. read more

The fist visit wasn't very pleasant. The receptionists ignored me while I was standing around the front desk for a few minutes. When leaving they did not give me clear instructions about my follow up check in for my contacts. My husband said I was just being picky when I told him what happened. I mean, he should know I am a picky person and a spoiled brat sometimes. I initially wrote a 3 stars survey review when the clinic sent me an email survey. I went back for the second visit prepared to be disappointed. I got a very warm greeting when I walked in. The doctor cleared up all my issues and made sure I understood the process completely. I walked out with a happy face and happy heart. They did not make a great first impression, however after going in to refit my contacts, they made up for it and I am very pleased now. I think that speaks volumes for their ability to receive feedback, and immediately put it into practice. read more

This was honestly my best medical experience since coming to Phoenix in 2009. This office, to include Dr. Usleman, ROCK! This is definately my new eye care facility. I highly recommend this office for any eye care needs. read more