George was great! Very welcoming and personable. Great selection of brands. I went with Spy and…read morecouldn't be happier. He also helped me fix the fit of my current shades. Will definitely be back.

What an amazing place and what great service. George Ngai could not be more welcoming and helpful…read more I had lost my magnetic sunglass clip-ons. George was able to send my glasses and get new clip-ons in record time and at a great price. This will be my go-to place for new glasses.

Still the only eye glass shop for me after years of going there for my Jaques Marie Maje glasses…read more Jessica and Lisann are truly knowledgeable and really cool to work with. The optometrist there is super good also.

SUCH wonderful people work here. From the moment me and my partner walked in to look for some…read moreframes everyone was warm and polite. A couple months after our purchase my frames broke and Framed Ewe was excellent in assisting me. They have an excellent customer service and sales team. Shout out to you guys

The service was great and very helpful and the selection was not there for the custom glasses . The…read morevalue is always a good price

Came in today looking for a possible new pair of sunglasses. I was greeted right away and the store…read morewas clean and organized. Unfortunately I couldn't find anything in a style I'd love. Prices were on the higher end of course, but if you're lucky you may catch a decent sale. While a loss for me today the service and such was great.

Noemi greeted me with a friendly smile and was eager to assist…read more I was an easy sale for her after I experienced poor customer service at the Sunglass Hut inside Macys. I knew exactly what I wanted, she found them quickly and checked me out. I could have bought them for $50 less on Amazon but for what I was spending, I wanted assurances if anything goes wrong. I absolutely love my new Coach polarized sunglasses!

Came here to buy the meta glasses. I went to another store and was told they would have my glasses…read moreand they didn't which isn't this stores fault but the other. Nonetheless, when I walk in I say I'm looking for the Larhe Gen 2 wayfarer matte black clear to green gradient. They just point me to the glasses but I tell them I know what I want and want to purchase them. The lady was nice but they didn't have the ones I wanted but she tried selling me a different pair saying "oh you can just buy these ones today and if you don't like them then return them". Do you really expect me to drop 500$ on something I don't like? I know it's their job but she didn't give care about what I wanted, she just cared about what she could get out of me.

I wanted a pair of Ray Bans, so sue me. Went to an obscure kiosk in the Desert Sky Mall, thank you…read moreGoogle Maps. A+++ Customer Service Here's all I know: Theresa spent the necessary time with me; Everything we did was immediately followed up with an email. When my special order came in (earlier than expected) I got both an email AND a phone call! You can go to Fashion Square, get your hoity-toity on, for no reason, this was a TERRIFIC EXPERIENCE!

From the owner: At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high…read morequality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world's largest eyewear company. Visit our Phoenix Sunglass Hut at 7611 W Thomas Rd to shop the newest styles of the season. Whether you're on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.

We had an issue with my wife meta glass and the ladies working took care of it and I would highly…read morerecommend them . They have a good selection and the bogo

I haven't bought new sunglasses in a decade. Yep it's true. Today I decided to make my way over to…read moreTanger Outlets to check out a few of their sunglasses stores. If you've been to Tanger there definitely isn't a shortage. While there are a couple Sunglasses Huts here this location was the best out of them all and their customer service was one of the main reasons. While quite busy and being the only one working Cristian was awesome. He was quick to get to us, friendly and knowledgeable. He took the time to clean them, get us cases for what we purchased and thank us for coming in. We love our new glasses and we'll definitely be back in the future.

The pool supply company that I shop. Carries this line. The polarized pair I bought remarkably…read morehave two different lenses. Although from front on they appear matched when.putting them on the right lens IA completely opaque. Rough to the touch and now crushed beneath any car tire to follow my discovery. Couple clicks reveal msrp 6bjcks I paid 23. If anyone reads these. I'd think twice. Look twice before paying 4x more.

I recently purchased two pairs of sunglasses from this manufacturer at a boutique in Florida. When…read moreone of the sunglasses broke the day after purchased them and the day I flew back to AZ, I very concerned since I didn't have a way to return to the store I purchased them in. Lucky for me, the home office is located in north Scottsdale so I contacted them through their website to determine my options. Within a few days, I received a response from Karon who let me know that she would be able to help me. She kept me informed while she gathered information to exchange the broken glasses for an identical pair. She was also flexible with her schedule to facilitate the exchange. I really appreciated how helpful they were especially given the location was not a walk-in store. Not once did I receive any type of push back for the return.

It was a bit hectic at around 12pm on a Saturday. Apparently they were prepping for a game at a…read moreneighboring stadium (came during Spring training) and the venue was hosting a 5k run/festival. I did like that they had people assisting with parking and letting us know about the rates, since it was a bit confusing. We were trying to go to the Saks Off 5th location since it showed as being open, but neither entrance had functioning doors, so gonna guess they're closed. I just wish they would've listed it online so that we didn't take time out of our day to visit a closed spot. That was a bit confusing and frustrating. Otherwise, it wasn't super busy or packed. It seemed as if a lot of stores had sales and while there were people shopping, it wasn't unbearable with huge lines. They do have quite a few stores to choose from and plenty of signage to assist with store locations, but they do have a few vacant spots. I usually like to visit the Lululemon store and it never disappoints. They have a decent amount of stores to choose from with competitive pricing, so if you find any stores listed that are of interest, I recommend checking this out.

Not too many people were shopping around 11am. It was nice to be able to walk around without being…read moreoverwhelmed by a big crowd. I was hoping to find a Theory or an All Saints clothing store but, Tanger doesn't have those high-end shops. I did shop at Calvin Klein and Birkenstock.

Wife gave the experience a 7.8 but I saw how happy she was it was a 10. The staff was oddly…read moreassistance was good

At first I was debating whether or not this Sunglass Hut would provide us the sunglasses we were…read morelooking for. We walked into the Sunglass Hut looking for very specific Ray Ban Sunglasses. After locating the Ray Ban Sunglasses, we were immediately helped by an employee. The employee was very helpful, she helped us locate the exact Ray Ban's we were looking for. After she helped us with the Ray Ban's, I asked her if she can repair the sunglasses I currently own. Despite not having the right tools, the employee tried to help me with the repair but was unsuccessful. Overall, I gave this Sunglass Hut 4 out of 5 stars basically for the service and the fact that she helped us locate the exact sunglasses we were looking for. Unfortunately, she didn't repair my sunglasses.

Stopped by to look at new sunglasses a week and half before Black Friday. Didn't see any sales…read moreadvertised, so assumed they hadn't started. The store clerk didn't offer much info or help, just said to let him know if I needed anything. Looked at some sunglasses, found ones I liked and waited until Black Friday to order online. At best this store is a good place to see things in person.

Bought the latest pair of Fashion Ray Bans for my wife on December 22nd, 2025 for my wife for…read moreChristmas. I watched them fall apart in her hand as she was gently folded the stems to walk into church on February 8th. A washer had fallen off the glasses. I brought them into to Sunglass Hut in Desert Ridge for repair (where I bought them). I was told that it would take 5 to 7 business days for the parts to arrive. After 2 1/2 weeks there was no communication so I called and was told that parts were delayed due to the snow storm in New York. I waited another 2 weeks and went into Sunglass Hut today 3/8/2026 to be told that the order for the part was randomly cancelled without notifying me. I asked why and was given some lame, non-sensical excuse. I then asked for an exchange for a new pair and was told it would be a $40.00 copay. Co-pay for a defective pair of sunglasses that my wife barely had a little over a month to wear??? I asked the Manager if bad Yelp and Google reviews were worth $40.00 and He said "It's up to you!" So here we are waiting for another 2 weeks for a simple washer to repair the glasses. Guess what...I do not bluff when it comes to poor attitudes and poor customer service.