It is a few weeks later. When I steam my eyes - also my face/sinuses and practice due diligence…read morewith my anti-allergy eyedrops my eyes are clear and bright as a Wodaabe teen in a Gerewol mating dance. Care quality appropriate. Office experience - May.

Amazing! Terrific! Outstanding!! Dr. Bullington is truly wonderful! I sustained a corneal abrasion…read moreThursday morning- called his office and they had me come right over! They got me in right away! Dr Bullington and one of his partners "tag-teamed" - they diagnosed and treated me so quickly knowing how much discomfort I was in. They made sure I was treated and out the door as soon as possible- all this while they were treating their scheduled patients! Leaving with an eye patch, the front office staff said they would call me later to get all my financial information for my copay. 5 stars all the way!! HIGHLY recommend this practice!!

Dr. Alam and everyone at Barnet Dulaney Perkins Eye Center have been so supportive and helpful…read moreduring both of my Vitrectomy procedures. I am grateful for the results and would highly recommend Dr. Alam & Staff to all my family & friends! I really appreciated knowing the costs in advance as well. My sister had hoped that after my eye surgeries I would begin to see things her way, but that didn't happen, Hahaha.

Every touch point with this company is frustrating. They threaten you with a $25 late/no-show fee…read moreon all communications but when you arrive it's a disorganized mess. My appointment was at 10am. I had to wait for a car to leave to get parking in their completely full parking lot and then it took me two and a half hours of waiting in a jam packed waiting room before I was even seen by somebody. Then after you're done to add insult to injury I waited another 30 minutes in the waiting room before they could schedule my follow-up visit. The vibes were awful in the waiting room. the front desk staff was understandably tense and unfriendly and the waiting room was full of grumpy old people all loudly using their cell phones talking about how long the wait was. If you have other options I would strongly advise people against using this facility.

4.20.21 I have been patronizing both Buena Vista Opthalmologists AND Contact Lens center in this…read moresame building for more than TEN years. My reviews for both have been five star. This is where I get my eye exams and buy my contacts so naturally, it's super convenient to be able to order eye glasses here as well. I don't see a separate page to review their Optician's, which is unfortunate because my experience there was horrible. I have bought several pairs of glasses over the years at this location. The last time was 2016, so yes, five years ago. The older gentleman who used to operate this store was kind, knowledgeable, and professional. Unfortunately, the current optician, Shelley Jewell, is just the opposite. First, their selection is underwhelming: not many frames to choose from. I picked two frames and then it was time for "the numbers." My prescription is so strong that my lens cost more than the frames. Shelley proceeded to give me a price that I thought was "kind of high" but then again, the lens always make the price higher. However, I then asked her to review ALL elements of this order: + High Index (thin lenses) vs Polycarbonate (thicker lenses) + Blue glare (if you're looking at computer screens) vs regular + Photochromatic or adaptive lens that get darker once you're outside in the sun + Progressive lens aka invisible bifocals (yes if you're 40+, that might be a thing) vs. regular lens There are four pricing tiers to choose from for thickness of lens, the lowest index aka thickest lens to the highest index aka thinnest lens. Once she explained the pricing, I realized Shelley had given me the pricing for the highest index lens. Super presumptuous. When I asked her to please itemize so that I could see the difference in pricing, Shelley made a face, as if she was totally put out. She then proceeded to inform me that the frame would "show" the thicker lens and it would be heavier. Not new information for someone who's been wearing glasses since I was a kid and now investing in them as an adult for 30+ years. Do you think I don't know that? She's trying to talk me out of the thicker lens because she doesn't want to do all the different cost breakdowns. Which is her job. And she wants me to spend more money. Which does not fit the price point I mentioned up front. Getting the middle grade lens was the best choice for me, given my budget, which I shared with her. I've had the "Cadillac" of lens, the highest index lens, before, when I could afford it. But that was not going to be this pair. She proceeded to calculate the different prices and write them down for me. I was going to ask her to do that for the second pair but a coworker came in and she got up from the table, to socialize with that person. IN THE MIDDLE OF OUR TRANSACTION. Are you kidding me? That nailed it. Done. Not spending my money here. As any good salesperson in ANY industry knows, none of this was good customer service/sales etiquette. incredibly short-sighted. Pun intended.

Shelly was rude and acted condescending towards me which no matter what the situation is poor…read morecustomer service. I would never go back there or recommend it. The people seem to act as if they are above the person asking for service and that they cannot be bothered to actually provide the time or effort to be friendly or make the customer feel welcome. The other person working did help me more, however I still felt unwelcome and that they were trying to get me out as soon as possible. This review is for the optical shop.

Dr Van Buren is caring knowledgeable and personable. Office staff is friendly and efficient…read more Highly recommend .

Dr Van Buren is the best, he did my cataract surgery on both eyes and also blepharoplasty surgery…read more I have been seeing him for at least 15 years. He is always pleasant and caring. Also the office staff is always pleasant and great to deal with. I highly recommend Dr. Van Buren

Dr Dustin Heringer performed Ptosis (eyelids) surgery on me and I am absolutely thrilled with the…read moreresults. Prior to surgery, my eyes were only open slits. A couple days later my eyes were noticeably open. I just had my last post-op appointment at 2 1/2 months and my eyes are wide open. My husband says that he can't remember he saw my eyes wide open. Family and friends give me positive compliments. I Never had any pain! I consider Dr Heringer my Miracle Doctor! He's kind, friendly, professional, and answered all of my questions. The office and support staff are all very nice and helpful. I wholeheartedly recommend Dr Heringer to anyone!!

Dr Heringer and his office are top notch. He took the time to evaluate a difficult problem. He…read moreexplained surgical options thoroughly. From the time I called to make my appointment until my care was complete everyone was professional and kind. I highly recommend him.

I had a outstanding experience with the Arizona Eye Specialists location on Osborn and 3rd street…read more The receptionist, Dr's assistant and the Dr. as well. They were all very welcoming, patient and answered all of my questions. The assistant's name is Ashley, the Dr. name is Dr. Roden. Sending my thanks for their care and valuable information they shared with me. I have been going to this establishment for years and certainly will continue to do so in the future.

It's not a thorough eye exam . Only interested in eye lifts…read more Extremely non professional.

I have been putting this operation off for decades. I was too fearful to go through with it…read more Contacts and glasses were always a constant. Always a slight nuisance. My vision started hitting a point where corrective lenses were just not working out for me. Blur with distance, blur with near sight, halos at night - I was getting increasingly frustrated. Finally I decided I had prolonged this long enough. It was time to take back my vision and own my life. I set up an appointment. The free consultation was amazing. They checked my eyes out. They asked what results I was looking for. They told me what I could and could not expect. As a guy in my 40s, they made sure I knew that I may need readers to see near objects. They made sure I knew that my results may not be amazing. I was told that this was an elective surgery and it may just be better to stick with contacts and glasses. They obviously did not just want my money, but wanted to make sure I knew what I was in for and prepared for the outcome. They wanted me to be informed and happy with my decision. It was truly outstanding service. I opted in. I was ready. Readers are fine. My vision was just a mess with contacts. The fear of the procedure tickled my stomach, but I knew I needed to do it. On the day of the procedure, rain was coming down. Not an omen, but it did hold up traffic and flights and the surgeon was delayed. No worries, the outcome would be the reward. I waited at the office. The staff was incredible and friendly. They even treated me to Starbuck's and snacks. They made sure I was comfortable and happy. The wait was honestly enjoyable. Not the typical clinic wait where you are in a room full of dread and dour faces. Finally, it was my time. I was taken into a room. All of the worry stopped. I had built this up into something horrible. I was worried about sneezing and blinking and making the machine mess up. There was none of that. You are comfortably 'anchored' in place. The doctor is confident and reassuring. He walks you through the whole process. He was gentle and awesome. You are on a bed with your eyelids held in place (not unpleasant, even though it sounds like it could be). The machine hovers above and you look into small aperture. There is a slight pressure as the process goes about it's business. It is not exactly pleasant, but it is brief and easy enough to withstand. You are guided to look at a green light while the surgery takes place. You do not see the lasers working on your eyes, just a green blur. You will smell an odor as the lasers do their work. The entire process lasted less than ten minutes, for both eyes, in my estimation. Once I was done, I was able to go out to my ride. Light sensitive, but they give you sunglasses. For the first time in thirty years, I could see unaided. I honestly felt a little choked up on the way home as I read the fine print of buildings and street signs. The literature they provide gives you a deep insight into the future. On the way home, as noted, my eyes were very heavy. I kept them closed for the duration of the ride. There was an unpleasant sensation that was familiar. When I wore contacts too long, there was a burning sensation and the muscles in the eyes flexed and watered trying to take care of business. This was the same sensation. It was not fun, but it was not overwhelming. As per the literature, I slept for four hours once I got home. The unpleasant burning was gone. My eyes were still light sensitive, but I was much better. Today is the day after. I feel great. I am keeping my eyes moist. There is no pain. There is a slight, and I mean very slight, irritation. I know I had the procedure, but it feels like an early morning without much sleep, it doesn't feel like I am recovering from an operation. In a couple of hours, I am going to drive across town for the follow up. Something I could not have fathomed, even a month ago. I am very happy with the results so far. I am very happy I chose this clinic to perform the procedure. I am very happy with the care provided and the smiling faces at this location. This is an amazing business. I feel like I was granted superpowers overnight. Don't put your life off any longer. Get a free consultation and own your vision again!

6 years later still seeing beautifully! Thank you LASIK Vision Institute! What are you waiting for?…read moreChange your life.

I called right at 8 AM opening time with a swollen, sore eye and managed to get a same-morning…read moreappointment! In just 45 minutes, I received a prescription, ordered new contacts, and got my glasses adjusted. Everyone was incredibly kind, helpful, and professional, and the office was spotless and well-organized.

Dr. Jennifer Koster is the best! She knows what she's doing and is kind and patient with my…read morehusband, who has stroke-related aphasia and can no longer name the letters of the alphabet. Excellent office. Friendly, helpful staff. I highly recommend. Also, great location.

First time here, front desk gal was pleasant and helpful, I didn't get her name but I wish I had…read more Once I got call back Alyssa assisted me, let me say she was very nice and patient! I have a fear with the eye pressure test, I was relieved when I found out it wasn't the air being blown in, but once I realized now I was having something touch my eyeballs, I went into panic mode. She was very nice and patient with me and I was able to get it done, she made me feel safe and I was so appreciative of that. See McPhee was very informative great bedside manner!

MAY 26, 2020: I came in to get my lens polished, like I do every few months. Contact Lens Lab is…read moreon it - Covid 19 safety protocols in place + professionalism + kindness. The Lab was locked during business hours to limit the number of customers. Their two employees wore masks. Elizabeth sent me home with a travel kit of Boston Lens Contact products b/c I still wear gas permeable lens. Yay! And gotta stress: they have a spectacular & stylish selection of readers - the glasses for people 40+ who need them for reading up close. I have balked at buying any b/c all the drug stores ones are so dang ugly. But definitely need to return to purchase a pair I got my eyes on, that I'd be excited to wear!

Today I sat there for 2 hours before getting up and walking out. They are taking this "sit and…read morewait" process of theirs to whole new level. I will not go back. I don't have the kind of time it takes to see those people.

Dr Schadlu performed successful surgery on my right eye after a ruptured posterior capsule…read morecomplication during cataract surgery at the Mayo Clinic. He is an excellent surgeon. That said, my experiences in follow-up care are extremely annoying. Long waits, demands for $70 scans (that are not covered by insurance!?!) every time, and head butting with techs that want to dilate my left eye (he didn't operate on this eye!!) every single time. If these scans are so important- insurance would pay for them. I wonder...are patients just being charged to pay off the cost of the machine? The wait times are crazy.. 2 hr minimum. It's a shame that such a great surgeon can't run his office better. There is a long history of poor office management here... the saving grace is Dr Schadlu's expertise.