Excellent service great staff ! Everyone was so kind and made my fiance and I feel welcome and at ease !

6 years later still seeing beautifully! Thank you LASIK Vision Institute! What are you waiting for? Change your life.

I had a wonderful experience. Was well taken care of and a. Easy procedure. Will definitely reccomend!

If you're considering doing Lasik, definitely do it and make sure you get it done with The Lasik Vision Institute! The process was seamless, I was able to complete a virtual consultation immediately on their website and scheduled the in person evaluation and surgery treatment on the same day a week later! I live in Tucson and had to travel to Phoenix for the procedure but the LASIK Vision Institute was able to accommodate my request to complete treatment in as few appointments as possible. The front desk receptionist was amazing and friendly! She went over all of the financing options with me and helped me make the best decision for my situation. A lot of clinics either require you to pay out of pocket up front or you can use care credit. The LASIK Vision institute, offers their own financing options as well so I was able to utilize my care credit card and their in house financing to cover the remainder. I was also able to get $1100 off of my procedure for having Aetna insurance! The medical staff were all very friendly and very calming when preparing me for surgery. They are very thorough with providing instructions for post surgery care and answering questions. The doctor that completed my surgery was very calming and talked me through the entire procedure which was completed in 5 minutes! If you traveled out of town like me, make sure to get a hotel or have a place to stay immediately after the procedure. Your eyes will be very sensitive afterwards and you will want to take a nap in a dark room. After the nap, you will have perfect vision with little to no sensitivity. I spent the rest of my weekend outdoors at an event and I didn't experience any issues with my vision or sensitivity! Overall amazing experience and I would recommend this procedure at the LASIK Vision Institute to anyone considering it. read more

Let me first start off by saying that I had Lasik surgery about 25 years ago, so I was familiar with what to expect. However, this experience was so much nicer than my first! Every single person I dealt with from the initial consultation, to the receptionist, to the surgeon (Dr. Kownacki) were amazing! They were all friendly and patient. All my appointments started on time or even early! I highly, highly recommend!! read more

I'm still waiting for my initial exam my appointment was at 10am I'm finishing this and walking out it's 11

I asked questions and they wouldn't give me an exact answer. I wasn't risking my eyesight without exact numbers. Anyway, I went elsewhere and got the numbers I needed to proceed with lasik. read more

Great experience! The Tech Daniel is supper friendly and I had a great experience talking with him. Dr. Trigg was awesome and the surgeon DR. Nelson did a great job. Your In good hands if you go here. read more

Took great care of me. Office is clean and comfortable. Only took about 15-20 minutes for the procedure. Fantastic and definitely life changing. read more

LASIK vision institute was recommended by my optician. Wasn't sure what to expect but they made the process a breeze. The actual surgical procedure took 10 minutes. Slight discomfort for about 10 seconds as they hold your eye in place for the machine to make the initial incision. Pain level 1 out 10 for the entire process was 1.5. I had a harder time waiting in the lobby than the surgery. Immediately right after the surgery vision was blurred like smudged glasses but I could see. The ride home I had to put my sweater over my head because even with the sun glasses it was to bright. Couldn't really keep my eyes open for more than a few seconds at a time without them watering with a slight burning sensation. So your almost forced to sleep. Once I woke up from a nap my vision was about 70% back to normal. For 4-5 hours of discomfort I would HIGHLY recommend getting this done and at this institution. read more

I went in for the initial exam. It was pretty comprehensive, they figured out my prescription and went from there for what I needed surgery-wise. I went in for the surgery and everything went well. Waited in line with a few people in front of me, as it's run like an assembly line, but things went fast. Great. I got done with the surgery and went home and all seemed well. Maybe it was my optimism, but I felt like I was seeing better. A couple more months go by and I realize things are still blurry. I go in for another exam. This time not comprehensive. They make me read the letters on the wall in front of me and lo and behold I have 20/20.... right. I went back to my optometrist and I have THE SAME PRESCRIPTION AS WHEN I WENT IN. Maybe it is "20/20" but even after Lasik, I can't pass a driver's test without glasses. I can't read the clock on the wall without my glasses. I wear my glasses just as much as I did before because NOTHING changed. I WOULD HAVE PREFERRED THEM TO TELL ME I HAD 20/20 WHEN I WENT IN THE FIRST TIME AND SEND ME HOME OVER DOING A COMPREHENSIVE EXAM AND LETTING ME THINK THEY COULD FIX IT, THEN AFTER SPENDING THOUSANDS OF DOLLARS GOING HOME WITH THE EXACT SAME PRESCRITION. My advice, don't get Lasic, don't go to this company. You're better off going to a Chiropractor and hoping they fix your vision. They might do a better job. read more

I had been thinking of LASIK for years.. I have inquired about it .., but I never was sold. Last week I was browsing around for more information on LASIK and the procedure .., when I came across great reviews of The LASIK Vision Institute.. I will tell you!!! From my first call .., I was sold. The lady was extremely polite , patient , and kind .., and she answered all of my questions. She was able to get me in the next day .., and stated she could even possibly have the procedure done if I was a candidate.. :-) I went in the very next day .., and I was a candidate, and I had LASIK done. The front office , staff in the back , and even the surgeon Dr. Frederick Nelson has perfect bedside manner and are very very very kind and knowledgeable. Dr. Frederick Nelson has several offices.. One here in Phoenix, Boston, and Nevada .., and with his contagious positive attitude .., any office would be crazy not to have him. He has to be the best doctor I have simply met overall in years. He loves what he does , works in the air force , and he answered all of my questions .., and treats you like he is just grateful to have you there. Watching the Suns beat the Lakers could not have given me greater joy than my experience I had. I highly recommend this office to any and everyone. If you're thinking of it and not in the area .., it's even worth a trip to any of his offices he practices at. They have guaranteed payment options , a seamless portal to get set up on .., and it comes with guaranteed after care and assistance any time you need it. See if you're a candidate and choose The LASIK Vision Institute Phoenix ( or other locations with Dr. Nelson. The entire staff and other doctors are kind to. :-) 100 STARS!! read more

MOST TRAUMATIZING PAIN I'VE EVER EXPERIENCED. I decided to get Lasik in both eyes. The facility failed to mention anything about the possibility of extreme pain (10/10) from the numbing drops either missing my eye or not working. In my right eye, I FELT EVERYTHING during the procedure & left the office with the nauseating sensation that a knife was stuck in my eye. I've never experienced more pain in my life & lasted for over an hour until I passed out from exhaustion. When I followed up & asked the office what happened, they said "it's normal" & "it happens" yet did NOT disclose it anywhere. This was not normal & I am traumatized by the experience. My left eye was an easy, flawless procedure with the expected discomfort then mentioned for post-op. Vision is corrected as expected. The office & staff was nice & friendly, besides acting like this experience was normal. They happily hold my full payment for the procedure & have done nothing to rectify what they've put me through. read more

I just received PRK surgery on Thursday and came in for my follow up this morning. I have had a fantastic experience with all of the staff and surgeon. They are incredibly kind, caring, knowledgeable, and made me feel comfortable for the whole process. I cannot recommend this place enough, getting vision correction surgery was the best thing I've ever done because of the quality of care I received. 10/10 would recommend. read more

I had my lasik surgery there yesterday and I had a great experience. The drs and staff were amazing. They helped calm my anxiety about getting lasik. The surgeon was great. He talked me through everything. Definitely recommend this place. Thank you so much!! read more

I have been wanting to do Lasik for decades, but had been too hesitant fearing that I might not be a candidate since my eye prescription was pretty bad (-6 and -5.75). I finally decided to schedule my consult when I saw that the Lasik Vision Institute was running a special. During the consultation, I learned I was indeed an ideal candidate and had the procedure done 4 days later! Dr. Nelson performed my surgery and he couldn't have been more friendly or professional. He helped ease my pre-op anxiety and walked me through every step of the ~15 minute procedure. It's been less than 24 hours and I know my eyes are still healing, but I'm shocked at how well I can already see! I highly recommend the Lasik Vision Institute to anyone considering getting Lasik. Everyone here has been so kind, encouraging, helpful and supportive! Dr. Nelson, thank you for giving my eyes new life! This has been life changing for me! read more

I completely forgot to leave a review after my experience. And I went online and made an appointment. They were able to get me in within 24 hours. Once I arrived, I just had to fill out a few items, and they saw me promptly after that. First they checked my eyes. The gentleman that checked them was extremely kind, and knowledgeable. Next, I saw a doctor. Unfortunately, I cannot remember either one of these Shawns names, but they were both very easy to deal with. The doctor for me that I was not able to get Lasik due to my autoimmune's. He seemed frustrated that I was not told that over the phone but I did inform him that I made the appointment online. That I did not speak with anybody. I thought that was very nice of him being concerned about my time. They were super nice, and I would strongly suggest at least having a consultation here. If I was able to get my Lasik, I definitely would've said yes to this doctor. read more

was originally nervous, but super easy process, friendly staff and quick, painless to get 20/20 vision.

Great people! Very honest and not eager to make a buck off of you. They are very transparent if you are not a candidate. I have a CDL and they said if I get the surgery I might lose my license. That tells me they watch out for their patients. Highly recommended! read more

Everything about this experience was amazing. Never met such kind and patient medical professionals ever. I held off Lasik for nearly a decade because of garden variety anxiety and fears. My vision is extraordinary. It's been an incredible experience. If you are anxious or have any type of fear - don't. This was the best $3500 I've ever spent in my life. read more

I got PRK done after being then told I can get lasik. Recovery time was about 18 days. I'm still seeing blurry but they state it takes 30 days for cornea to heal. I payed about 3000. If you're doing PRK I strongly recommend taking 2 weeks off work! Your vision is blurry and your eyes burn. The surgeon was great. John was the doctors name and he was great! He made me feel comfortable and confident in the procedure he was doing. He explained the procedure and the why the day off. It would of been nice to be able to speak to a doctor BEFORE the surgery not 3 min before. I called multiple times about 4 and I couldn't talk to a doctor I ended up talking to another employee. As far as office management it's horrible. They don't return calls, they don't listen, it's very transactional. You go in you pay you get your surgery and you're out. I'm not surprised based on other reviews. Vision institute you really have to do better with the operations side of running an office. read more

I have been putting this operation off for decades. I was too fearful to go through with it. Contacts and glasses were always a constant. Always a slight nuisance. My vision started hitting a point where corrective lenses were just not working out for me. Blur with distance, blur with near sight, halos at night - I was getting increasingly frustrated. Finally I decided I had prolonged this long enough. It was time to take back my vision and own my life. I set up an appointment. The free consultation was amazing. They checked my eyes out. They asked what results I was looking for. They told me what I could and could not expect. As a guy in my 40s, they made sure I knew that I may need readers to see near objects. They made sure I knew that my results may not be amazing. I was told that this was an elective surgery and it may just be better to stick with contacts and glasses. They obviously did not just want my money, but wanted to make sure I knew what I was in for and prepared for the outcome. They wanted me to be informed and happy with my decision. It was truly outstanding service. I opted in. I was ready. Readers are fine. My vision was just a mess with contacts. The fear of the procedure tickled my stomach, but I knew I needed to do it. On the day of the procedure, rain was coming down. Not an omen, but it did hold up traffic and flights and the surgeon was delayed. No worries, the outcome would be the reward. I waited at the office. The staff was incredible and friendly. They even treated me to Starbuck's and snacks. They made sure I was comfortable and happy. The wait was honestly enjoyable. Not the typical clinic wait where you are in a room full of dread and dour faces. Finally, it was my time. I was taken into a room. All of the worry stopped. I had built this up into something horrible. I was worried about sneezing and blinking and making the machine mess up. There was none of that. You are comfortably 'anchored' in place. The doctor is confident and reassuring. He walks you through the whole process. He was gentle and awesome. You are on a bed with your eyelids held in place (not unpleasant, even though it sounds like it could be). The machine hovers above and you look into small aperture. There is a slight pressure as the process goes about it's business. It is not exactly pleasant, but it is brief and easy enough to withstand. You are guided to look at a green light while the surgery takes place. You do not see the lasers working on your eyes, just a green blur. You will smell an odor as the lasers do their work. The entire process lasted less than ten minutes, for both eyes, in my estimation. Once I was done, I was able to go out to my ride. Light sensitive, but they give you sunglasses. For the first time in thirty years, I could see unaided. I honestly felt a little choked up on the way home as I read the fine print of buildings and street signs. The literature they provide gives you a deep insight into the future. On the way home, as noted, my eyes were very heavy. I kept them closed for the duration of the ride. There was an unpleasant sensation that was familiar. When I wore contacts too long, there was a burning sensation and the muscles in the eyes flexed and watered trying to take care of business. This was the same sensation. It was not fun, but it was not overwhelming. As per the literature, I slept for four hours once I got home. The unpleasant burning was gone. My eyes were still light sensitive, but I was much better. Today is the day after. I feel great. I am keeping my eyes moist. There is no pain. There is a slight, and I mean very slight, irritation. I know I had the procedure, but it feels like an early morning without much sleep, it doesn't feel like I am recovering from an operation. In a couple of hours, I am going to drive across town for the follow up. Something I could not have fathomed, even a month ago. I am very happy with the results so far. I am very happy I chose this clinic to perform the procedure. I am very happy with the care provided and the smiling faces at this location. This is an amazing business. I feel like I was granted superpowers overnight. Don't put your life off any longer. Get a free consultation and own your vision again! read more

The LASIK Vision Institute - Optometrists Near Me - Phoenix, Arizona

Be sure to shop around before agreeing to have Lasik performed here. I visited this provider for a consultation for Lasik. They told me that my cornea was too thin for Lasik, but I could be a candidate for PRK. They tried to schedule me for PRK right away and even wanted me to put down a refundable deposit for the surgery, but I wanted to wait until I got a second opinion. I'm very glad I got a second opinion. The second eye surgeon told me that my cornea was too thin for Lasik or PRK. The minimum thickness is 480 microns and I am at 460 microns. He said if I tried either of those, my cornea could potentially collapse and I would need a corneal transplant. None of this was mentioned to me by the Lasik Vision Institute. My overall impression is that they are less cautious and more interested in scheduling people for surgery than in truly making an accurate determination of whether Lasik or PRK is right for you. read more

had PRK done a year ago in one hour to fix 20 year old lasik. No problems . now I'm having the other eye done. Dr Kownacki

Fantastic care provided by all the team throughout my journey there. From the reception staff, to the ophthalmologist and eye surgeon, they all provided excellent care. All the procedure was explained clearly to me and I felt in good hands before and after the surgery! read more

If you are considering lasik I would highly recommend this office. I went to several doctors before I made my decision and felt the most comfortable with Lasik Vision Institute. I am glad I went with my gut because I am thrilled with the results. It has been 3 weeks and it's amazing how well I can see and the recovery was less than a day. Dr. Watkins really took the time to explain the end result to me and took time to make me feel comfortable with moving forward with this surgery. He gave me all pros and cons. Angela was also terrific to work with on the administrative side. I could not be be happier! read more

It's been two weeks since I had the Contoura procedure on my right eye for distance (my left eye wasn't done as it's for my up close vision) and I couldn't be happier. I was 20/20 less than 24 hours later and could actually make out some of the 20/15 lone. Wish I'd done had this done sooner!! It was painless and took hardly any time to do. read more

After deciding at the end of 2012 that I wanted Lasik, I turned to Yelp for some guidance. Based on the great reviews, I chose this spot. I was really happy when they were able to schedule me a consultation on a Saturday. Although the area is a little rundown, the office/facility was very nice and I was pleasantly surprised. The waiting room was modern and comfortable, employees friendly. They ran a few tests on my vision, gave me an update on next steps, then dialated my eyes, sent me to wait in the waiting room, and then they called me back to give me my estimate. It was going to be $850 per eye (based on my prescription) and she gave me an extra 10% off with my Aetna insurance. I scheduled my appt for 2 weeks later. They estimated 3-4 hours for the process. After I checked in for the surgery, I waited about a half hour, got called back to pay for the procedure, and then went back to the waiting room. They called me back for the surgery (with someone else) and then we waited in that room for almost 45 minutes. The whole time we could hear the employees laughing, telling stories and shooting the breeze. It was really annoying. When I finally went in, the procedure took approx 5 minutes per eye and they did a great job talking you through it the whole time. It was painless. They also provided sunglasses and goggles to sleep in. From start to finish, I was out in 2 hours. My husband was a little pissed because he was prepared to pick me up in more like 3.5 hours, not 2. Big difference. On my day after, I didn't need glasses. At my check-up, I was almost 20/20 and was at 20/20 by my 2 week check-up. I am incredibly pleased with the results. Okay, okay, I am ecstatic. I took away a star for the long wait times, going back and forth between waiting and examination rooms, and the misquote with how long the procedure would be. One nice thing they did was call me before my 2 week appt to ask if I wanted to reschedule. The day I chose was going to be a surgery day which would mean longer wait times. I appreciated that they would be proactive to give me the option and gladly took it to change the date! read more

The team was amazing! About 8 years ago I was told I wasn't a candidate, in Chicago. Figured I would try one more time prior to having to get glasses again. After my consultation, I found out I was a candidate for lasik and I said I wanted to get it done in the next month. Oddly enough, they literally just had a cancelation the next day and I said "let's just do it" and did my surgery the next day. Quick and easy. Everything is clean. Surgeon kept me calm and I was surprised how quickly it happens. Next day was the follow up. 20/20 vision and can only get better. Thanks again team! Highly recommend. read more

I received lasik here back in 2016 when I just turned 21 and my vision is doing great. I remember the process was easy, just set up a consultation and then surgery date. My surgery was done in 10 minutes and I went home, slept it off and I woke up to 20/20 vision ever since. read more

If you are considering vision correction definitely check into The Lasik Vision Institute. I shopped around before coming to Lasik Vision Institute and I am very happy with my results. Angela is very professional and is through with the finance process. I have already brought my sister and my mom to have their surgery done here too. I had my surgery done in September 2017 and my only regret is not having done it sooner. I got the contoura and I love it. read more

I went in for a consultation and said I would call the next day to schedule. That was almost 2 weeks ago and I can't get hold of the office so I guess they ghosted me. Super annoying. Rearranged my schedule to book the date they have available and then they just never answered again?? Every time I call it goes to their central office line instead of the office I'm calling, those people tell me they will have the Phx office call me back, they never do, repeat. Pretty unprofessional so I guess I dodged a bullet not getting my eyes worked on there read more

Price and actual surgery went well! Everything else need improvements. I am a patient person but 2 hours, no rhyme or reason to which patient gets serviced initially is a problem. Should only be there an hour. It said to allow 2-4 hours on surgery day but I was there 5 hours and if I didn't speak up it would have been longer. (Appointment for 8:15 am finally left at 1:30 pm.) Actual time spent in evaluation, testing, payment & surgery was only about an hour! Also they could provide other beverages than coffee (not allowed on surgery day). Snack option would be an added bonus but nothing now provided. Another thing that could be improved upon is entertainment, if your going to have someone in your waiting room for 4 plus hours at least put tv or movies on the same video required to be watched on the initial appointment on repeat for hours is truly painful! The staff seem to think this horrible service is standard but it shouldn't be! If you care about your patient show it in knowing how to schedule to show you respect us as human beings (treated as cattle herded through)! Good luck if you choose LASIK Institute as your LASIK provider. read more

This place was INCREDIBLE! You get the highest quality service, the BEST surgeon and AMAZING results! Please make sure to ask for Savannah as your surgical tech! She was incredible and one of the best of the best! read more

The customer recruiting style is similar to that of a car sales business. Very high pressure and lots of attempts for unnecessary upsells. When the cost was actually reasonable, after about a month of calls and emails from the sales office, I agreed on a fair price. I had my pre op examination done on a Thursday so that my wait time on the very next Saturday would be minimal. That was wrong. I had my procedure done yesterday. I was told the wait time would be 2-4 hours... I waited 4.5. I checked in at 10 AM as agreed. I sat and waited. Not a single person came to interact with me until 2. At which time I had to have all the same pre op exams I just did on Thursday. While waiting I learned by reading their customer agreement that the actual doctors are contracted, they're not actual employees of LVI. They were great, friendly and accurate. My experience with the doctors and the surgeon was the best part of the entire experience. So LVI I'd rate a 2, you're spending so much money there and they know it. But they also know you're going to love the convenience their contracted doctors are able to provide you. So they lay it on extra thick. I don't appreciate that tactic. The sales lady, I think her name is Angela, never once acknowledged or sympathized with my reservations for wanting to hold on out for a month due to a 3 week vacation I was having. She was only concerned with me making a deposit to lock in the $4,000 price I was quoted. I'm glad I held out, because I actually only spent $2,000 as she was trying to boost the number of people coming into the office. The experience itself was almost like being on a production line, like an animal going through butchering to end up on a table. With the popularity of the procedure, this is expected but they could make it better by adding a human touch to their process. The doctors themselves I'd rate 5 stars all day. Precise, ethical, friendly and concerned with your actual reason for being there. All said and done, I'm delighted with the results and I couldn't be happier. But I have to be fair and objective to rate this business in this review. read more

It's been about 3 weeks since the surgery. The consultation process was quick. I researched information before hand. I also had a groupon. Angie and Marianne answered all my questions. This location is very friendly and professional . Within 2 days I was able to have the surgery. The actually surgery is about 10 minutes. They tell you to expect to be there for about 1hr 30 minutes and it was pretty accurate. Best choice I have made. I'm glad to have chosen this location. The wait time is not long at all, they accepted my Groupon, and the process was smooth. read more

Very happy with my vision results 24 hours post surgery. The surgery itself was incredibly quick (less than 10 minutes for my right eye). The burning/scratchy feeling took about 6 hours to subside, but was totally worth it. I think LASIK/Contoura is a wonderful technology--I haven't seen things this clearly since I was a teenager, and it's all thanks to the wonderful folks at LVI and Dr. James Kao. I thought the total cost was reasonable ($1,100 for one eye). Another practice in N Scottsdale quoted me $2,400 for the same procedure. Definitely get a second opinion/quote, but I highly recommend doing LASIK at the The Lasik Vision Institute. read more

I'm 2 months out from my surgery and my vision is great! Everyone was super nice throughout the process. I ended up having to push my surgery back a few week than it was originally planned, and so I didn't wear my contacts for probably two months. They re-checked my vision the day prior to the surgery and my vision had actually improved from my initial consultation! This actually reduced the cost of my surgery which was amazing. The surgery itself was pretty nerve wracking but not painful or uncomfortable at all. The only thing that really sucked was that about 20-30 minutes post-op, my eyes hurt so incredibly bad, and this lasted about an hour (I took 3 ibuprofen). I knew there was supposed to be some stinging, but this really hurt to the point that could not un-scrunch my face and just lay in bed crying until the ibuprofen kicked in and I could finally fall asleep. I haven't talked to anyone who has had this same experience, and I woke up from my nap with no pain. I guess if I knew how much it would hurt post op, I would have taken something to ease it as soon as I got out of surgery. I am very happy I had the procedure done though! read more

Happy customer! Got my Lasik done at at age 28. I was -1.0 in both eyes with an astigmatism so it wasn't that hard to correct me, I thought I would get a better deal since my eyes weren't that awful and I heard that you should get a better deal if it isn't as bad. I pretty much paid the same as someone's who eyes were like -6/-7 (according to some of my friends who's had the procedure done), but it's okay cause it's not their fault my eyes weren't that bad. I also paid cash so I thought I could get a deal that way, but it's okay. I also got plugs even though I didn't think I needed them, but felt slightly pressured to get them. Overall my experience was pretty good, but probably could have gone without the plugs (against their recommendation), but I was a freak about putting eye drops in for 2 months. read more

This place is a scam. They came to a food truck festival with a raffle for free LASIK. The runner up prize was $1,000 off, and they were allegedly giving away 25. Well, I went with 10 friends and we all entered. Every single one of us "won" this raffle. This was a popular event, so it certainly wasn't a coincidence. They then excessively called us with a sales pitch. Did I mention this place charges $1,000 more than market rates? It's clearly a scummy marketing ploy. If they can't be honest about this, can you really trust them with your eyes? AVOID! read more