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    Phoenix Retina Associates

    3.8 (22 reviews)
    Closed 8:00 am - 5:00 pm

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    6 months ago

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    1 year ago

    I have been going here for months now. The staff is friendly and helpful. Doctors are caring and knowledgeable.

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    2 years ago

    Seen at Thunderbird location. Friendly staff. Dr. Bahvar was awesome. Wait time was great.

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    2 years ago

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    7 years ago

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    6 years ago

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    4 years ago

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    4 years ago

    My husband was treated in a most rude and unprofessional manner by multiple staff as well as by Dr. Churgin on his fifth and last visi.

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    5 years ago

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    6 years ago

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    7 years ago

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    Daniel C.

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    7 years ago

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    Daniel C.

    Thank you for taking the time to leave Dr. Churgin a review!

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    7 years ago

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    Daniel C.

    Thank you for taking the time to leave us a review!

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    7 years ago

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    5 years ago

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    8 years ago

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    Ask the Community - Phoenix Retina Associates

    Review Highlights - Phoenix Retina Associates

    Churgin as a patient when he was practicing in Salt Lake City and I'd highly recommend him.

    Mentioned in 7 reviews

    Read more highlights

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    4.0(27 reviews)
    4.1 mi

    Not only is the level of care given by Doctor Ross and her staff amazing, they have also been…read moreamazing with dealing with my incompetent insurance company ( Care-first Blue-cross Blue-shield). Dealing with my insurance company has been a nightmare and Doctor Ross and her staff have been very helpful and understanding which is so refreshing in today's world. Thank you Doctor Ross and staff.

    Dr. Robin Ross,…read more Reading your other reviews your tendency is to discharge patients when they question you. It appears it is difficult for you to deal with legit questions from your patients. Your reply about how the portal operates is irrelevant. To reiterate my past post Medicare rules and laws are not meant to be adjusted by a doctor or any other institution. Per Medicare ...it manages a patient's yearly deductable, not the doctor. You required a payment from me in January instead of being processed by Medicare first. Medicare decides and manages the reimbursement to a doctor. I was overcharged $30 with your estimation of what you thought was due to you. I was never reimbursed the $30 overcharge till May when I communicated on Klara for different appointment where you were charging me over $700 instead of processing through Medicare first. Your staff said you do not give receipts to patients. I finally received a copy of a ledger(not a receipt) for my payment one month after my appointment. You were charging me for expensive eye drops that I research were taken off the market. I then gave you articles as proof on the removal of this product. You still insisted they were safe. Talking to my new eye specialists, it is common knowledge these drops are unsafe and removed from market. I was already dismissed by you but had remained persistent in getting answers, a receipt and money due back to me for charging me a lot of money for products that are considered not safe off the market. You did pay me back the $700. That is telling in itself. If you did not owe me the money you would have never paid it out. Your husband is your accountant. The Klara app is part of a secure, HIPAA-compliant medical record that is maintained for seven years. You DELETED our conversation from Klara. I have a copy of the whole message before you deleted because I suspected you would after what you wrote is conflictive and telling. You are very strict about ONLY communicating with patients through Klara. When I questioned on Klara about my payment and asking for a receipt but instead of replying on Klara you and your staff started calling me on my phone many times. I have the phone records. Instead of picking up the phone I communicated to you on Klara I would discuss the issues in writing ..not on the phone. The conversations were only through Klara......no abuse on my end. Remember you are the one that deleted the Klara HIPPA conversation. May future patients have their questions answered promptly without being dismissed, not given unsafe products that are off the market, not charged for payments upfront but have it processed lawfully by Medicare first which then also elevates overcharging a patient and not reimbursing them and lastly being treated with respect and honesty.

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