Very professional and friendly staff. I needed a complete…read moreeye exam as well as glasses. My doctor was very thorough and had good recommendations for me. My glasses were completed and I was able to pick them up much faster than I expected. Very happy with this practice and all the treatment services they offer. A trustworthy eye are home!

My husband has been under Dr. Matthew Heller's care for years, and we've always appreciated his…read moreprofessionalism. During a recent visit, he recommended updating my husband's glasses, and we were referred to Dr. Jayme Windsor. After receiving the new prescription, we paid $484 (with insurance) for glasses that turned out to be unusable. My husband cannot see clearly with them and actually sees much better with his old glasses. At the follow-up appointment, we explained the issue but were told, "this is the best we can do." No meaningful solution was offered, and we were later given the same prescription as the old glasses. We were also informed that no refund is possible. As retirees on a fixed income, this is a significant loss for us. The only positive part of this experience was Alicia in the optical department, who truly tried to help and was very professional. Sadly, due to how this was handled, we cannot recommend this location

We went to Horizon to follow up on an eye surgery. There was a line forming outside the door prior…read moreto opening. One of the staff opened the door for all those waiting 15 minutes before their opening hour. That was nice! They have a very busy business. There are 5 staff at the front desk helping their customers. It makes for quick check ins. We were seen quickly by a tech who took vitals and did preliminary testing of the eye. He was kind and professional. We then saw a specialist who used equipment to check the eye in more detail. There was some swelling which is normal. She also dilated the one eye to take a closer look. Everything looked normal. She answered a number of questions we had. She was very thorough and positive. We were scheduled for another follow up with the eye surgeon. A good visit. Shared parking and WiFi for their customers.

Absolutely phenomenal experience at this optometrist office! From the moment I walked through the…read moredoor, I was blown away! Sara at the front desk greeted me with the sweetest energy and left me feeling instantly welcomed--she really set the tone for the entire visit. Christine in the optics/eyeglass area went above and beyond, educating me on eyeglass options and suggested insightful questions to ask the doctor. She was equally a ray of light and made everything so much easier! Technician Jen, wow! What a standout--one of the most personable, validating, and humanizing medical professionals I've encountered. Her relaxed presentation, sense of humor, and kindness were so refreshing! She normalized every symptom I mentioned with humanness and playfulness. I felt such ease already in meeting Dr. Tran, knowing he must be amazing to have such incredible frontline staff. I was most definitely impressed. Dr. Tran was kind, professional, warm, and so encouraging. He put me at such ease throughout the exam. He was so attentive! He gave me his undivided attention and eye contact while his assistants Caitlin and Camilla entered notes. Just outstanding bedside manner!  He was quite the hoot in letting me know I was living on borrowed time having gone as long as I have without glasses into my mid-40's so to know glasses for the computer/work hours is all I need for now was the best news I could have asked for.  He was great about answering all my questions and made great recommendations for combatting dryness/strain on my eyes to preserve what I have longer.  When I scooted back to Christine to pick out my glasses and browsed frames while waiting, other staff walked by and complimented me simply on existing--such a rare, warm, friendly, and uplifting experience all-around! By the time I left, I felt like a million bucks, despite the (expected) sticker shock of new glasses! If all of this wasn't amazing enough, Jen complimented my long lashes and asked if they were real -- little did she know, that was the best thing she could have said to me! They are real and my own lashes, thanks to the Lash Boost serum I sell, use, and absolutely swear by, and compliments on my lashes are such joyful surprises! For anyone curious or wanting to share in the magic, here's the link: https://4anewyou.myrandf.com/en-us/category/lash-serum-and-eyebrow-tint. Heads-up for anyone getting a refraction: it's a surprisingly funny and slightly disorienting experience to have everything up close suddenly go blurry -- while still seeing far enough to drive just fine! Note to future me (and maybe a chuckle for the staff!): once the blur sets in, trying to read or sign anything feels like a game of "guess what that says!" All part of the fun, right? I have to say...in my past life, I would teach medical students that the people you hire as your frontline staff are absolutely a representation of what patients will expect from you as a provider. It informs how you will likely treat and care for your patients' experience. Well, this absolutely came to life thru this experience. The customer service at Horizon Eye Specialists off Allied Way in N. Phoenix is truly impeccable, and one of the best medical experiences I've ever experienced! Well done team!

Dr Van Buren is the best, he did my cataract surgery on both eyes and also blepharoplasty surgery…read more I have been seeing him for at least 15 years. He is always pleasant and caring. Also the office staff is always pleasant and great to deal with. I highly recommend Dr. Van Buren

Dr Van Buren is caring knowledgeable and personable. Office staff is friendly and efficient…read more Highly recommend .

What can I say beyond 5 stars when I come to a vision practice where the focus is more on my eyes…read morethan my money. I've got them degenerating macula blues. My optometrist never told me the news - for years. They sent me to specialists who only saw green - a shot every month in your left eye Marine! Read the paperwork after you've left the scene. I did research and chose S W Eye

In and out for cataract surgery in 90 minutes with 20/20 vision the next day is amazing. The one…read morebad thing was that the parking and distance to the lobby is too far for the disabled.

Worst experience ever! Please find somewhere else to go. To begin with, I was told I wouldn't feel…read moreanything, but before the end of the surgery, I told them I could feel it and it hurt! Also, the office is really bad about returning calls. On average, it took 5 calls before I would hear back. I asked Dr. Eisner for a prescription for a box of contacts ( the surgery did not totally correct my eyesight). Instead, he gave me one for glasses which is not what I wore in the past. I called for 2 weeks asking for them to fax one to Americas Best. So far, no luck. Seriously go somewhere else and save yourself some grief.

Staff was great.... Dr has horrendous bedside manner. Rather than helping me to address the…read moresymptoms I was having, he completely disregarded the issue and spent the majority of the appointment berating me for being on an antidepressant.

Fabulous it's so well run Fabulous staff and dr is super friendly and very kind I will definitely…read morego back here AZ finest Eyes are truly the windows of our soul

I am a retired P.A. and I can recognize a truly intelligent and knowledgeable doctor. Well, Dr…read more Arora is all that and more. He is kind and listens to his patients. He is great. CSPT- P.A. retired.

Just completed both eyes with cataracts removed and multifocal lenses implanted by Dr.Perry. I…read morehighly recommend Dr. Perry, along with Matthew and the rest of the staff. Dr. Perry pointed out a retina ripple and the start of macular degeneration in my left eye which was not detected by another ophthalmologist had seen before being referred to Dr. Perry for a second opinion. I was very happy with the care and grateful for their expertise and the follow-up call from Dr. Perry himself after surgery plus the weekly follow ups. I am still healing and thankful that I do not need to wear glasses anymore. Other than blue light glasses, which I choose to do when using my computer and cell phone.

I have had severe eye problems for 30 to 40 Years. I have…read morebeen treated by a number of Opthalmologists, a few good and a lot less good. I have been left totally blind in one eye and started losing sight rapidly in my remaining eye. Two weeks ago I went to Dr Perry, I was nearly blind in my remaining eye. I was terrified! Dr Perry said, " I think I can help you." Today I have a corrected 20/20 vision in my remaining eye after a laser procedure by Dr Perry which I consider a miracle. I highly recommend him for any eye problems you have.

I have been a patient of Dr Gross for over 2 1/2 years now. I can only say coming from New York…read moreCity relocating to Arizona that this has been the best experience for me in its entirety. Dr Gross is the most upmost epitome of expertise and professionalism in this area of medicine. Simply put, it's first rate, top notch experience across the board. This includes I've had a corneal transplant. Please look no further if you want the best possible care in the best possible physician! Many thanks can never suffice!

The only decent expirence my mother had when I took her was the 5 minutes we seen Dr. Sha and the…read moremedical assistant. Appointment was 3 hours entirely. The other complaints are of the same issues and staff. It shows you they don't care about Quality care or the elderly mostly, a protected class of people who are most vulnerable. Lacey who was working in the front office with another colleague was so rude I honestly wanted to walk out of the office with my loved one because there is no way she pays so much for insurance to be treated like this. Their google reviews are inaccurate and I don't believe they are authentic entirely reviews nor do they have any resource to report the behavior to a supervisors attention. Lacey and another staff member were violating hippa by talking about other patients care. Unacceptable for any medical establishment to act in such a manner, another review from another website actually posted a picture of this young lady. So that tells you right there what an issue her unprofessionalism is and how much the buisness don't Care how they are represented.

Always confident in Dr Majori and know I'm cared for. Office staff is always friendly and helpful.read more

As usual, Dr. Mihora was great!! I look forward to my appointments, front and back office staff are…read moreall great too. The office is ran efficiently and Dr is always on time.

I have my eye injected every 5 weeks. Dr Churigin is kind, professional, knowledgeable and has very…read moresteady hands. I recommend his services to family, friends, and anyone else who has eye issues.

I had a medical emergency during COVID and needed to get in with a specialist ASAP. I spent hours…read morecalling around and most offices were closed, not accepting new patients, or booked months in advance. Dr Churgjn not only got me in same day, but I'm pretty sure he made a trip to the office just to see me. He is kind and patient and his staff is great.