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    Brems Robert MD

    3.4 (5 reviews)
    Open • 8:00 am - 5:00 pm

    Services - Brems Robert MD

    Eye surgery

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    Tozer Eye Center

    Tozer Eye Center

    3.4(59 reviews)
    0.6 mi

    I scheduled appointments for both my husband and me over the phone. When scheduling, I specifically…read moreasked if my insurance would cover the eye exam and was told yes. However, no one asked what vision insurance I had. When I arrived, they asked for my medical insurance cards but never asked for my vision insurance. I was also asked whether I was having any medical eye problems, and I said no. I was there for a routine eye exam. After the exam, I was told it would cost an additional $50 if I wanted my eyeglass prescription. When I explained that I have vision insurance, I was then told they don't accept my plan. I chose not to pay the $50 because my vision insurance covers routine exams and prescriptions, so unfortunately the entire appointment ended up being a waste of my time. I now have to make another appointment with an in-network eye doctor. I'm also unclear why my medical insurance information was taken for what I understood to be a routine vision exam. This whole situation could have been avoided if, when I specifically asked about insurance while making the appointment, they had simply asked which vision insurance I had and verified whether they accepted it. Very disappointing experience and not a good way to run a practice.

    Cheyenne at the front desk is wonderful. Always greeted me with a smile and always positive. As I…read morewaited for my appointment I heard many difficult conversations, clients complaining etc. Cheyenne dealt with each one in a positive, helpful manner. I could not do her job, some people are so rude and aggressive. Harsh off to an amazing woman who handles it all with panache. *Hats off , not harsh* Geri Wise

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    Petelin Vision

    Petelin Vision

    3.2(104 reviews)
    2.8 mi

    Dr petelin is so amazing Im thrilled to have him as my much…read moreneeded cataract surgery in the very near future. He loves what he does im so blessed to have met him. I truly feel my eyes are in an amazing surgeons hands Thankyou for your "expertise and passion" The world is a better place with a terrific surgeon like yourself in it. I love eyes I truly believe your a gift to all Thankyou for being You!!

    Extremely disappointing and frustrating experience at Petelin Vision…read more After waiting an hour and a half, I finally had to get up, leave the exam room, and ask the staff if anyone was actually going to see me. That alone was unacceptable and showed very little regard for my time. When doctor Petelin finally came in, things somehow got worse. Rather than taking a moment to review my chart and understand my history, he immediately started asking questions and making statements that were factually incorrect. The whole interaction came across as arrogant, dismissive, and completely lacking in professionalism. I became so frustrated that when they finally went back to review my chart, I got up and walked out. I told them plainly that they had wasted my time. After sitting there for an hour and a half only to have the doctor come in unprepared and make incorrect assumptions, I saw no reason to continue. Patients are trusting you with their time, money, and eyesight. The least they should receive is basic professionalism, preparation, and respect. Unfortunately, I experienced none of that here. I will be taking my business somewhere else--somewhere that actually values its patients and understands that their time matters. Based on my experience, I cannot recommend Petelin Vision.

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    Petelin Vision - Forced smile hating the life of endless dirty glasses.

    Forced smile hating the life of endless dirty glasses.

    Petelin Vision

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    Brems Robert MD - opthamalogists - Updated October 2026

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