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    Goldman James M, MD

    4.7 (13 reviews)
    Closed • Closed

    Services - Goldman James M, MD

    Eye surgery

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    Review Highlights - Goldman James M, MD

    “Years ago, my sister told me that when she had cataract surgery she was so far in nana land she felt no anxiety.”

    Mentioned in 7 reviews

    Read more highlights

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    Desert Vista Eye Specialists  - Zen Den available while waiting for your surgery

    Desert Vista Eye Specialists

    3.0(4 reviews)
    2.6 mi•Biltmore Area

    I will not return to this practice. I should have left them last year when they hung me out to dry…read morein 110-degree heat. My appointment was for 12:30. When I got there, the office was locked, with a note on the door saying they were closed for lunch between 12 and I, with no visible inside activity. I gave them one more chance this year, only find a major problem this week when I received a final notice with a final payment due, but no proof of service, or backup information. I went to the Guadalupe office on 7/27/26 and was told they could not help with the situation, because it was not their problem. It belonged to their off-site billing section. I was told to contact corporate in Dallas by phone to resolve this matter. When I asked for a statement showing services provided, they said they do not have that information in their office. What? It is all in Dallas. The final notice came without my receiving any statement or billing or service information, either by mail or email. They added insult to injury when they sent an email wishing me Happy Birthday. So, no advance notice of any amount due, and no list of services provided prior to the late notice. I was told that everything is handled by corporate. What happened to the old medical practices where they were responsive to their patients? Is it all to the point of major corporations?

    I had cataracts really bad, and so Dr Cohen recommended surgery that included new lens in both…read moreeyes. Dr Hancock has handled all of my follow up since then as there is an issue. Dr Cohen and Dr Hancock have been amazing, and Dr Hancock has been amazing explaining issues, and helping in getting things done. The office manager, Ignacio Torres, is also great and very helpful. in working with insurance and such. The office staff has also been amazing, and with the visits they have treated me with patience and respect. They have great team work and respect with each other. I can not say enough for this office, staff, and doctors.

    Photos
    Desert Vista Eye Specialists  - View from the street

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    Desert Vista Eye Specialists  - State of the art CONTOURA vision  LASIK suite

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    State of the art CONTOURA vision LASIK suite

    Goldman James M, MD - opthamalogists - Updated September 2026

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