Amazing every time 10 out of ten would recommend to everyone staff and flavors were amazing

Terrible! I had a big, very specific order ready to place for pickup a few hours in advance. Printed out a copy with the exact items, modifications, names for who it belongs to, sides, etc. They gave me some bs excuse on why they couldn't take my order. But to go through different websites just to order the same exact thing. So I had to go to the one all the way on Brook Rd who fulfilled it, no questions asked. First and last time going to W Grace. read more

Easiest one star I've ever given, also rare that I do. But when one person enters a restaurant, and there are three staff members...but none of those individuals acknowledge the potential patron. Hold this one star. All three of you earned it. read more

CAVA - Cava: The no acknowledgement location - Mediterranean Near Me - Richmond, Virginia

Everyone who knows me knows I'm always down for CAVA! I don't eat out that often, but when I do, it's usually CAVA. The Huguenot location used to be my spot, but since I moved, this one is now closer. I didn't mind the switch, I figured it'd be nice to try a different location. I've been here twice so far. The place itself is nice, parking can be a little tight but not a big deal. I also like that they have a rooftop area (haven't gone up there yet since it's always cold when I visit). Now, the reason for this review, I stopped by yesterday with a friend, and our total came to almost $40 for just two bowls and one bag of pita chips (no drinks!). We noticed the portions of rice, chicken, and other toppings were smaller than usual. When we asked for just a little bit more, the staff member said it would be extra charge, and he meant it! We ended up paying way more than what I typically spend at other CAVA locations ($25 for two people). I'm not trying to be cheap, but it doesn't feel fair to serve such small portions and then charge extra when customers ask for a little more. I still love CAVA and the food is good but I might be limiting the amount of time I go there. read more

I usually enjoy CAVA, but this location was disappointing. I ordered a greens and grains bowl with chicken, and the brown rice was very hard. It was not soft or chewy at all, which really threw off the whole meal. Everything else was okay, but the rice quality made it hard to enjoy. I do not normally go to this location. I only stopped because it was convenient at the time. I expected better based on my past experiences with CAVA. read more

I love coming to this CAVA! Etherea is always super nice and is a true gift to the company! Love her!

My family visited Cava-downtown Richmond...VCU area. Etheria prepared our meal. She treated us like royalty. She suggested items. She explained every single thing that was there to serve including the the type of drinks. She gave suggestions if you were trying to lower your calories. She made accommodations for certain things that they didn't have because it was almost closing time when we came in. This young lady is an excellent server/cashier/customer service rep. Great representation of herself and Cava. I probably spelled her name incorrectly but when you go there ask for her she's great and patient. As I said when we came in it was almost closing time and it was raining. She was very pleasant, answered all questions. I definitely appreciate her patience, time and expertise on the items in the store. read more

CAVA - A kids meal with chicken, rice, pita bread - Mediterranean Near Me - Richmond, Virginia

Worker named Olivia is so sweet!! Had the best conversation with her and she filled up my bowl to the brim :)) she has such a fun and bubbly personality, never failed to make me smile 1000000/10 would recommend!! read more

After a long day out, my friends and I decided to stop by CAVA to grab dinner. We stop by not expecting much but was blown away by their service and kindness. The food was made extremely fast and tasted wonderful. Would go back again! read more

Blaine is always quick and very pleasant when I come here .. normally he serves me. I like the fact he keeps fresh food , the line moving , and very social with customers ! I have had nothing but good experiences at this location and the service is still A1. I truly appreciate coming to an environment that not only feels good but serves delicious food & CAVA IS THAT !! Thanks again Blaine , you and your team never disappoint read more

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By far, one of the most frustrating experiences on the planet, trying to get a catering order done. They do not accept catering orders over the phone for some reason and their website absolutely sucks. You can only request a custom quote for Catering through a inquiry. Wasted almost 20 minutes trying to figure out how to schedule an order for tomorrow afternoon. While I generally enjoy the food at cava trying to order for groups or in advance is literally impossible. Hope someone from cava Corporate is looking at this because they just lost a massive order. This review should not reflect anyone going in person, just those looking to place catering orders. Thanks! read more

Best food ever love the managers here they are always so nice and willing to go above and beyond for you ! Being able to eat in the patio is a season perk just gives a great vibe off. read more

The service was great at the richmond location. This location has a nice cafe vibe to it. I love sitting on the patio and enjoying my meal with friends. read more

Like sweetgrean but less fresh and tasty. I had a Harissa Avocado bowl. Dried-up rice, overripe avocado, too much sour, thin harissa dressing. A mess. The blueberry-lavender drink was fine though. Fast food can be better than this, but Cava really is fast and it is open late. read more

Great spot on the VCU campus to grab a quick lunch or dinner! If you've never had Cava before, think of it as a Mediterranean style Chipotle. You can choose from their pre-selected menu options or you can create your own bowl or pita. There are quite a few options for each section as you go down the line, so it can be a little overwhelming the first time you try it out, but don't be afraid to ask questions! The staff at this location is usually friendly and knowledgeable and can make could recommendations for first-timers. They also offer kids meals, a few pre-packaged desserts and a wide variety of drink options. The majority of the seating is upstairs at this location, which also includes a rooftop deck that is great to take advantage of on those gorgeous sunny days! The only major drawback to this location is the parking. There is a small parking lot in front, but it is shared between Cava, Panera & Chipotle. The spaces are pretty narrow too. There is street parking on Grace Street as well. I would also advise ordering in person at this location. I've ordered delivery as well as order ahead for pick up and have had orders be incorrect multiple times. I think they get rushed as pick up/delivery is utilized heavily at this location and they get a little rushed and don't pay attention all the time. But customer service is always good about taking care of things if you email them and let them know what happened! read more

CAVA - We don't skip Cava Mondays! - Mediterranean Near Me - Richmond, Virginia

the food was good the service was good but the location can be a little crazy in the middle of downtown. very limited parking. read more

CAVA - Mediterranean Near Me - Richmond, Virginia

The food was so good and the place was very clean. The staff is very welcoming, will be returning and recommending to friends and family.

Not impressed with this location. Ordered a bowl for delivery. The food was unbearably salty. It legit tasted like someone dumped half a bottle of salt over the whole meal. The food even tasted gritty. I order the same bowl every time and it's never been this bad. The portion was disappointing compared to other locations and it's incredibly annoying to not provide silverware with to go orders. Do not recommend this location. read more

They were so nice and I got my food really quickly!! I haven't had cava in years and today they made me love it again!

I come here all the time and I am always pleased and the nice guy cam helped me park my car in the super tight parking spot in the rain so kudos to that!! read more

Cam helped me park my car in the busy parking lot and was so patient with me. Absolutely exemplary customer service. 10/10!!! This guy needs a raise! read more

We popped in here before getting some things done in Richmond. It was so good- even hours later while on our ride back to Suffolk. I found out we have one over here at Greenbrier, so I'll be checking the out soon! The staff was all very friendly & nice, and they knew what they were doing with their foods. read more

CAVA - Lemon Chicken Bowl - Mediterranean Near Me - Richmond, Virginia

Food was delish, great staff and quick service. Happy we decided to try it and know we will return.

Food is actually really good, but service sucks. I don't eat carbs so I asked for additional greens and was denied more than once and unfortunately, this was by management. I was having lunch and dinner there due to my very strict diet. It's funny bc when at one spot they have no issues with giving me extra lettuce, but here it's a nightmare. I just went next door to chipotle. There's too many options out there to have this type of service. So for that, no I wouldn't recommend. Very unfortunate. read more

A unique spot with some ready selected portions to create a salad bowl. Rice, greens, grains, meats, falafel, spicy lamp meatballs, grilled chicken, spicy honey chicken with choices of sauces, a great salad spot with a Mediterranean pick of your create your own too. read more

CAVA - Welcome to Cava - Mediterranean Near Me - Richmond, Virginia

I've been sitting on this review for a while. Was SUPER disappointed, if we lived in town, we would not return, just cause of the service. Food was good. -situation- all four of us came in to eat, my sons didn't realize it was Mediterranean so they walked over to Chipotle. We ordered. As we we were going through the line, a girl walked in with a cup from another restaurant, filled up her cup and then left. While she was filling up her cup, the cashier said "ahgm excuse me...?" But that was it. She stole a drink and walked out. She had a domineering presence, he didn't do anything. We paid, got our food and sat. About 3 min later, our sons showed up with their food from chipotle, we all began eating. There was only one other table occupied in the restaurant. After we were eating for about 5 min, the cashier came to our table and said "we have a no outside food policy, you need to leave". I thought he was joking, but soon realized he was not. He made it obvious that he wanted us to leave. After my family left, I went back in to confront him, asking him why he was okay being stolen from (the drink) but he was going to ask paying customers to leave. It was a very ridiculous situation, he kept giving me some bunk about cross contamination (?) and gluten free(?) they aren't a completely gluten free place anyway. Psh. read more

Great food. However. Boujie attitudes as if this place is unaffordable to minorities you would think the way staff and patrons pritzy around there and give off "that look" particularly from the "l'll sit in my car til they leave" karens who appear every once and a while . My food was just handed to me with no bag. multiple items i had to carry out of the store. Will sadly most likely not come again. read more

Amazing food. I thought because there was so many people coming in the food was gunna room temp at best but they managed to keep everything nice and hot. The service was great. And the atmosphere was nice. If you want nice healthy food give it a try. read more

It use to be good when it first got here. The white isn't saffron but white tbh... Could be so much better.

Literally the rudest people that work there. Y'all can't say welcome in or smile or tell me where you're going when you walk away the food taste like a mess this time. I get it it's a shitty job and you probably don't get paid well but you don't know what someone's going through or you can at least smile. read more

upper echelon service! there was an attendant named Etheria who's customer service was something you just don't get anymore these days. love the food as well! read more

After reviewing my reviews from 3 years ago, I will say that there has been a change in possible staffing and management and I have found more consistency in the quality of my meal. I appreciate the young lady who always goes above and beyond to greet me when I enter. It startles me but I like it lol. read more

The service I received today at the Cary St location took me back to when Cava first opened her in Richmond. The gentleman helping me was friendly, pleasant and didn't make it feel like a hostile situation. I actually didn't mind spending $26 with a drink included. Also I added the pita chips and the gentleman offered me a dip and even suggested one. The lunch crew is amazing here!!!! read more

CAVA - Braised Lamb - Mediterranean Near Me - Richmond, Virginia

welcoming and helpful staff, fast service, and delicious food. best CAVA in Richmond.

Cava hit every single time. It took me a while to figure out the perfect grain bowl however, it leaves me more than satisfied every time. The location is right on VCU campus however, even if there is a line there's never a long wait. The staff is very nice as we'll read more

Amazing! I'm a rookie, and I'm a meat and potatoes guy, this isn't the norm for me, but I was talked into giving this new chain a try; sure glad I tried it! I understand this is run by x Chipotle leadership and it shows, lots of fresh ingredients, served right in front of you, and well trained staff to explain to a novice like me what this place is about. The staff explained things very well, and were patient when I asked a bunch of dumb questions! They get an A for sure! They gave me a sample, and really took care of me and I really needed taken care of, most,of my reviews are BBQ so this is a departure for me! I had braised beef, it was just right, popping with flavor, but not too spicy had both kinds of meat balls, and they were both good, one mild, one spicy. Also had lots of little toasty things that were great! Their fruit drinks are amazing too! I'll be back, hope they come to the Pittsburgh area soon!this place would be packed near Pitt/CMU/East Liberty area! read more

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If you've never heard of this I call it Mediterranean Chipotle, you get you pick your greens, your grains, protein and toppings. I did not like this at first but you just have to find what flavors work with your pallet. It's a very healthy vibe, they have vegetarian options and different humus' to choose from. They don't have your traditional drink fountain, which I like. They have different juices to choose from, for instance I chose strawberry mint lime juice. The juices are not always the same they change based on season and location, which is pretty cool. There isn't one in HRVA so I go every chance I get! read more

CAVA - Mediterranean Near Me - Richmond, Virginia

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I always say I visit Nova to see family and friends, but deep down I go up to eat at my favorite restaurants. And Cava is one of them! I was slightly worried that they were opening a location on the VCU campus. This is probably good news to students though. But I LOATHE that parking lot. But I made the trip anyways. This place is like Chipotle style Mediterranean food. I always get the grain bowl since I love carbs. My favorite dips are the red pepper hummus, harissa, and tzatziki. I will warn everyone that the harissa is super spicy but I love it! Then there is the sauce at the end. My favorite is the Sriracha Greek yogurt. Everything here tasted fresh and delicious. Staff was also extremely friendly. I know they are newly opened, but I just hope that it doesn't go down hill like the Chipotle on campus did :( read more

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Please come to HRVA! I cannot express how much I love this food! My first time here I was quite hesitant because I'm really not an out-of-the-box eater nor was a fan of build it yourself joints. Seriously, I've never even been to Chipotle... I am now OBSESSED with CAVA and really wish it were local to Virginia Beach! Everything about the fresh ingredients just pulls you in. The colors, the smells, the TASTE! It's like a kick in the face but in a great way. They are not your typical fast food chain (are they even a chain??) as they have a hipster vibe and friendly staff ready to make your bowl fresh to order. I have now been twice and I try to mix it up because there are just so many topping to choose from! It makes you think skinny thoughts without the indulgence of grease and fat other joints include. Please open one in Norfolk or VB! I could see myself here a whole lot! read more

CAVA - Mediterranean Near Me - Richmond, Virginia

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Why do you have to be so far away CAVA?! This spot gives me the idea in my head, that it may give most people, that I could make this at home since it's so simple. Then again, that's a large number of things you can toss in a bowl! I typically get the greens and grains with random things mixed into it. They have so many things to choose from it was a bit overwhelming during my first visit but the staff walked me right through with their full attention. The upper outside eating area is pleasant. The different teas you can choose from are excellent (and I always get a refill out the door). I'd eat here probably 5 days a week if I had one near me. read more

CAVA - Mediterranean Near Me - Richmond, Virginia

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