When we walked in we were greeted and I will say the restaurant is clean. Buttt I think they could improve on the quality of deli meat they use. I ordered the club royale. Really not impressed and honestly don't have to go back. read more

Jason's Deli - Receipt - Sandwiches Near Me - Richmond, Virginia

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It's giving 5Below meets Target, good quality but low cost items! They have a decent clearance section with pretty stuff. Personal care, house, decor, art supplies and even a little grocery section with vegan options and healthy snacks! The layout is easy to navigate and there is a potpourri smell throughout the store. Definitely going back and think it needs more than one location. Staff asks if you need help and gives you space to browse. read more

Jason's Deli - Haven't been here in a few months. Every thing is still clean and fresh - Sandwiches Near Me - Richmond, Virginia

So yummy! Great atmosphere, super friendly staff! This will definitely be my new favorite go to!! Dorsey is awesome and very welcoming!

This place had great food, friendly employees and great atmosphere and decorations. Overall would definitely recommend coming here to pick up food. read more

This restaurant has really gone downhill over the last ten years... The menu is stuck in a space warp that never changes; the place needs a little color and spiffed up a tad. Our first contact was Ashley at 13:53 hours on 13 MAR 25; she was pleasant and helpful. So Kudos to that young lady! We ordered our meals at this time; Robin had a handmade sandwich with a side of macaroni and cheese. (More later on this meal) with sides or "chips" (all seven of them) and I ordered a bowl of "Chilli", and a Diet Coke, for which I paid for that evening... As I stated we've been coming here for about ten years- maybe visiting two rcthree times a year at first. Around 2019, the food menu had not changed; it was never crowded, and the decor was wearing down. We stopped for about a year or two, and since then maybe once a year. On this last visit, we were the only customers there at first, and maybe 4 or 5 more came in that hour we were there. Our food arrived; my wife's sandwich was ok, her chips were stale, and the macaroni was pretty bland. My chili was very thin with a grease pool on top. I added crackers and hot sauce to improve the taste- then more... I ate maybe half and left the rest. Robin took the rest of her sandwich home, and we pitched the macaroni. We gave the chips to the birds outside. I'm pretty sure this will be our last visit here. They need to do something NEW with the menu! Try flatbread specialty pizzas or maybe a new chili recipe. Something! I recently read (after our visit) that there have been major food illness issues at Jasons Deli's in TX and OK in 2024 and 2025. Even though this wasn't at this location - I don't think I'd chance anymore visits to any locations. Thanks!! Doc L. read more

I'm telling you, you can't go wrong with this place. Their food is always fresh and delicious. I was craving a baked potato and this potato I received was massive I was able to have it for lunch, dinner and more. But it was well worth it for real. read more

Jason's Deli - Sandwiches Near Me - Richmond, Virginia

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This deli has a variety of great sandwiches and soups. I had the Original Beef platter (French Dip) with tomato basil soup. I did not have a free ice cream due to being full. Great place to grab a bite and not have to cook after shopping at Target. Service was quick and the servers and cashier were polite and courteous. Has a family friendly feel with great decor: read more

If I can give this a 10/10 because the customer service was top tier the manager Dorsey I have to give him a big shout out because he was amazing!!!!!! When I say this Jason's Deli was theeee best one I have been too. Keep it Up!!! read more

Best Jason's deli I have ever been to 10/10. Very clean and fast. The food was great. I have zero complaints.

What can I say about Alan at the Forest Hill location , well if we had 10 stars that would be a great way to describe him . What a beautiful and warm customer friendly smile. We had several request and NOTHING took his off of his game. Thank you for providing this caliber of personnel. read more

This Jason's Deli is still a great place to eat. Staff is very friendly and welcoming and the food is pretty fresh

Management does an excellent job. Always clean with prompt service and delicious food.

Food was good, service excellent. Pastrami always good. Club and chicken . Five people and everyone happy and well fed

The jury's out on this deli case. The evidence: The restaurant has a strange layout. No signs indicated where to order. Decent pricing. Adequate portions and food. They give you a number and bring your food to the table. The witnesses: My friend and myself. The testimony: Once we found our way to the counter, a chipper young lady cheerfully took our order. We got the "pick two", 1/2 a sandwich each with fruit and chips. Slid into a booth, awaited our food. The baby wipes I carry in my purse came in handy to clean the table. Our food came out fairly quickly, by a nice lady, but our order was missing the fruit. I had to go back up and get it. The ham and cheese croissant was tasty and satisfying. The fruit was fresh and came with a dipping sauce. The turkey wrap, not so great. The complaint: While eating a "busboy" wheeled a huge black cart around the restaurant, collecting plates and trash. No receptacles are found at the exits like most restaurants. So customers have to look at stacks of dirty plates and garbage being pushed around in a unsightly monstrosity as they are eating their meal. Once the busboy parked the cart right in front of the salad bar. Very unappetizing. I object! The restrooms needed attention as well. The plea: They may want to cut a deal. Guilty on the charge of untidiness, but as far as price gouging and poor service, they are innocent. The verdict: Falls short in their execution of a business model. I find that they are striving to rival Panera, but miss the mark. Due to the helpful staff, this place is sentenced to another chance. Should they clean up their act this matter may be moot. In the meantime, they may appeal to a further review. Case is still being deliberated. read more

Jason's Deli - Sandwiches Near Me - Richmond, Virginia

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Food is good and fresh. Salad bar is awesome! You can't beat free ice cream! So many options too!

Food is good for the most part. Only complaint is ice cream. I know it's free, but I wish it wouldn't melt as it is coming out. Runs all over the place. Only major complaint us the behavior of the staff. They play around and are VERY LOUD!! You need to sit on the other side of the dividing wall to hear yourself think. read more

food was great, fresh, service was above and beyond thanks to Dorsey! he was a whole vibe and a half! very nice, gave great recommendation, and over all service was great! the place was clean, inviting, and free icecream always a plus! read more

Jason's is usually a solid option for most of the food they provide. They have good options for COVID with their ap and curbside. The pickles are great and their baked potatoes are spectacular. read more

Jason's Deli - Curbside - Sandwiches Near Me - Richmond, Virginia

Very good place to eat. I use to eat here all the time until I moved. I visited the location recently and it is still good. The croissant club sandwich is my favorite and the salad bar is always on point. Everything was full, clean, no mix or spillage of food items on the salad bar. Only down side is the price is a bit high but not too crazy. The employees seem friendly and knowledgeable of the menu. read more

We've been going to this JD location for at least 12 years. Tonight, I asked for a second plate for the salad bar and was told the salad bar is one-trip only now. Wish I had known that before I ordered. Consider offering an option to pay a little more for two trips. I left feeling embarrassed for being told no for another plate and still hungry. read more

The food at this deli chain is usually pretty good. The Ruben is generally my go to and I'm usually satisfied. The atmosphere is more like a cafeteria than a deli. It's large and often not picked up...tables remain littered for far longer than they should be. For some reason, I forget about Jason's. Prices are ok, average for what you get, but I just don't think about it when trying to figure out where to go. All in all, decent. read more

Jason's Deli - Sandwiches Near Me - Richmond, Virginia

Food was really good try it out in and out fast service love the salads will eat again

Came in late nite around 8 pm and they were stocking the salad bar. Wow! Nice! We both had soup and salad. They soup was chicken pot pie and wow it was delish!! Could have just had that!! But the salad bar was awesome in every way. read more

This place is close to a well known hospital. I like that it's here, because there is not a lot of options (Food we were craving/wanting.) near the hospital to eat while we were visiting someone that was admitted to the hospital. The employees are really nice, and our delicious food was brought to our table within 10 minutes of ordering it. I like that they have a few gluten-free options. I have two kids with Celiac, and they love that there are items on the menu for them to order. Not a lot, but we are thankful that the gluten-free items they do offer are ones they love. One was happy he could "eat what everyone else was eating." read more

Jason's Deli - The employees are really nice, and our delicious food was brought to our table within 10 minutes of ordering it. June 2018. - Sandwiches Near Me - Richmond, Virginia

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I will say that this is only on customer service today. My order was correct and great, as per usual. I decided for the first time to place a curbside order. The woman who brought my order was clearly perturbed she had to bring out my order. Her name started with "Sha" but the rest of her name escapes me at this time. I'm unable to exit my vehicle unassisted due to a medical issue. I always make sure to leave gratuity and am very nice to the person bringing my order to my vehicle and I always park in the closest spot possible and make sure it's not raining. She came to the window with a disgusted look on her face. She did not say hello, even after I said, "hello." She only said in a very rude tone, "you need to call when you get here, you're lucky I saw your car. " I was taken back by her statement. I said, "I'm sorry but my app said to click when I arrived, just as the sign right there says to do as well...and I just pulled in." She raised her voice and said, "we prefer you call!" Then she stormed off. I'm not sure if she was having a hard day or just unhappy in her duties but I felt this was uncalled for. Especially since all my other visits which have been in the dining room have been quite pleasant. read more

I was there today and they served many other orders. I had to go to the counter to find my order. The woman did not respond to me. When I got my tomato basil soup it was cold. The grill cheese sandwich was cooked properly. I did not eat it. Once I got it. The guy bought my canned soda with no straw or cup. A bad experience. I won't go back. read more

I general love this place and sometimes when I order my food it could be hit or miss with them getting it right, I usually suck it up to me ordering it over the phone so it's no big deal. Anytime there was an issue they made it right. Today however I ordered my usual Hot pastrami swiss cheese on an onion roll with mayonnaise and spicy mustard my significant other went to pick it up. The bread was a lot smaller then usual and not a whole lot of meat but we live about 30 minutes away so I called. Anthony answered the phone and was rude which was a little bit unexpected so I asked to speak to the manager he replied he's on the other line he'll have to call me back in which Steven has yet too. read more

Jason's is the best. i love their new orleans style foods. I love that there are healthy choices. most of all I love that there is ice cream. there is something for my whole family at Jason's. also, most of the people are super nice. I have two people in mind that I almost always see there, and they always make us feel welcome, like old friends. did you know you can order stuff for parties too?? I got a nice assortment of things for my mother's day lunch party. yum... maybe I should go to Jason's now. read more

Do not bother to order curbside or delivery. They are not trained properly to handle either. We ordered curbside pulled into the parking lot called to confirm pick up the waited 30 minutes then walked in the door to pick it up. The manager seemed lost when it was brought to his attention that we ordered curbside which means they bring it out. Ordered delivery three times and ALWAYS wrong. Get it together. read more

Best Jasons deli ever! The staff is a vibe! Everyone is smiling and laughing and excited to be there! The foods great but that good energy is what really steals the show! I hope the staff gets raises and bonuses asap! Thanks for being so sweet to us Jasons Deli! read more

Love this place but actually just now tried a menu item vs the salad bar. Not only is the staff super friendly, but knowledgeable and helpful. Got a veggie side soup and it was very good without being too salty. Fruit that was a side was fresh and even got a little sweet dipping sauce with it. I love all of their iced tea selections although I opted for a treat of diet dr. Pepper. The place is kept very clean and the employees look like they Luke their jobs. Saw manager both times and I observed him being observant of the whole place. I also didn't know that the ice cream isn't just for the salad bar purchase. Bonus! read more

Jason's Deli - Zucchini Grillini - Sandwiches Near Me - Richmond, Virginia

I hadn't been here in a awhile and decided a baked potatoe sounded great for lunch. The cashier was ok, not very personable but not rude. It felt like a very "gonna take your order and that's it" type of personality, but not the best person to have at the front counter. I ordered the Plain Jane and I have always loved the size of their potatoes and they typically do a great job with the portion size of their toppings. The only downside, and something I have CONSISTENTLY noticed all of of their locations is that when you ask for extra butter they give it to you on the side, which is fine, however it's always BRICK COLD! Why?!?! Cold butter for a perfectly hot potato is ludicrous. They do it ALL the time here and I just don't get it. Other than that our dining experience was ok. read more

Sooo I came here again tonight and was disgusted! The servers never changed gloves after making a plate of food before going to the next. They wiped the counter down with the same gloves they used to make the next wraps or sandwiches. I hope they read this and change what they do! For those who don't eat meat and to see this, they would be upset. read more

Scrumptious salads, good desserts, lots of options. Best part are the sandwiches--fresh ingredients, made your way, and done well!

Good location and food, but just bought dinner for a subtotal of $31.35 and was charged $4.01 in sales tax...This is 12.8% tax. We are either paying the highest local sales tax in the nation or Jason's is overcharging tax at this location by a good margin. Web says local tax rate here is 5.3%. Upon asking the staff--nobody seems to know anything or have any control. Just got taken for a couple bucks and change. How much is Jason's taking in across a day's business with this error? Hundreds or thousands likely. Am I off the mark- is sales tax at this location 12.8%? Assuming this is accidental but frustrating when nobody "knows anything," or will refund the error. read more

You would think that if they close at 10pm that you could still order food at 9:45 but i Gus's the people closing early didn't want work to interfere with their social life read more

Jason's Deli is a reliable spot for a good sandwich and a nice salad bar. It's clean, reasonably priced with good service. There is always helpful staff and a manager around as well. Solid spot for quick lunch or dinner. read more

I love Jason's Deli! so they have this amazing Black Currant Iced Tea. sooooooooo good! Next time you are there ask for the black currant tea. read more

What a great experience while dining in, the food is always fresh. The restaurant is always clean and the staff has always been friendly and Courteous!! Thank you! Team Jason's Deli on Forrest Hill read more

Okay, so this is a mixed review. I was skeptical of Jason's partly because they were a chain and had that 'corporate' feel. I love the salad bar and, of course, the soft-serve ice cream station, but on a recent visit, I ordered this grilled salmon healthy meal and really wish I hadn't. The quinoa salad that set the dish foundation was perfectly flavored and felt healthy but the salmon was just too fishy, even for salmon. I don't know why I ordered something as sensitive as salmon at a mass-market place like this. I really wanted it to be good but it was fishy and dry so definitely a non-repeat item. I have since noticed that the quinoa salad is in the salad bar so have gone back to the bar for my routine visits. I'll definitely keep coming back and will probably revise my review as soon as that salmon taste in my mouth goes away. read more