Professional, friendly, excellent customer service, quality work and good value for the services offered. Stephen helped me mount a TV in a small bedroom for my elderly father, on short notice, over the holidays. His communication to arrange the appointment was excellent and flexible. I knew what I wanted but asked for his guidance on how to go about it. He was friendly, pleasant and helpful on all fronts. I quickly I had an appointment and felt confident about how things would turn out. On the day, he called ahead to let me know his ETA and showed up on-time. Once he arrived we confirmed the job details and he got right to it. I asked him if he minded me watching and asking questions to learn, but I admit, as a highly skilled professional tech guy myself, I wanted to find out what experience Steven had and how well he understood the tech behind the services he offers. My motivation for that is simple: - I live out of state from my folks - good service is hard to find - not everyone is trustworthy - even pro tech folk need help with tech - I know tons of folks who need tech help Stephen answered all my questions with ease and I discovered he has great technical skills and experience beyond the services he offers. I even learned a few tricks about how to make aspects of what he did easier and more successful. I also really enjoyed talking with him about tech and even about life. I was left with a feeling that not only is he smart and qualified, but also that I'd enjoy working with him on any type of tech project because he had such great aptitude and attitude about all. He was efficient, handled small challenges with confidence and completed the job with ease...all while teaching me how he did it. I highly recommend Carter IT and will be sending him as many referrals as I can. read more

Carter IT Networking Services - 55" TV wall-mounted in small bedroom by Carter IT. NOTE: cable management was not yet complete. - IT Services & Computer Repair Near Me - Boston, Massachusetts

Steven was a pleasure to work with. We appreciated his clear and timely communication. He got the job done promptly, checking with us to make sure all our criteria was met. We will definitely reach out to him for future projects. read more

Wall-mount (2/2): Steven was incredibly professional. Efficient but is also very considerate of how/where you want the mounts/TVs positioned. His eyes were also very experienced with the level-ness of the mount. I doubted him and I paid for it with a slightly-slanted sound-bar (but he fixed it with his magic somehow). Service/response-time (2/2): His response time was incredibly quick when he's aware. When busy, he might need some reminding. Nevertheless, incredibly fast responses, amazing hospitality for scheduling provision and incredibly pleasant to converse with. Price (0.5/1): Objectively, I think Steven's price is on the slightly-high side. However, to get someone professional, amiable, fast, and considerate? I would say it was worth it. read more

I contacted Steven via Yelp early this afternoon to see about mounting a television ASAP. He replied to my inquiry in about 15 minutes. He was able to fit me in later that afternoon. He showed up within the time indicated, and quickly installed the tv mount. It looks great, and the price was very reasonable. I wouldn't hesitate to recommend this business. read more

He is the standard by which others are compared. Crosses the "T"'s & dots the "I"'s. Steve goes above & beyond the call of duty.

Steve responded very quickly and gets the job done!! Answered the same day, less than 2 hours. Professional, accurate, and very modest price. Will be requesting his services in the future for sure. read more

Carter IT Networking Services - Wall plate - IT Services & Computer Repair Near Me - Boston, Massachusetts

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Steven was great! Very professional and knowledgeable. I had him mount a 60 inch tv and a large soundbar. He made sure that my girlfriend and I were happy with the placement several times. Thanks Steven! read more

Carter IT Networking Services - IT Services & Computer Repair Near Me - Boston, Massachusetts

While other companies were trying to up sell me on a AV new system for thousands of dollars, Steve hooked up the existing system and didn't try to sell me anything. He still provides occasional tech support over the phone. Wonderful service and a super friendly guy. 10/10 read more

Steven was amazing! Very knowledgeable, reliable and got the job done no problem. Highly recommend!

I had Steven come over to switch TV mounts for me. He was very professional and did good work so I'd definitely recommend him. His communication was good and he gave me a fair price. No complaints here! read more

Steven was great, able to diagnose and fix my network issue. He was very thorough and explained the process well. We had to follow up on another unexpected issue and he handled it as well. Highly recommended. read more

Had two issues. Poor WiFi connection upstairs plus poor connection for video calls. Steve came out a couple times and worked until the issue was resolved. Now everything is working great. read more

Steven was super friendly and knowledgeable. He was prompt to respond when my husband contacted him, arrived on time, and did a great job of installing & mounting our tv above the fireplace. Highly recommended! Thank you Steven! read more

Steve provided great recommendations and quickly re-configured my network to improve WiFi speed & expand wired internet access throughout my house. I highly recommend Steve. read more

Great service and came out on a Sunday to install my 70" TV. He made sure we approved every step along the installation and it looks amazing now. Highly recommended read more

They were able to come out and get the job done super quickly and it looks great! Also much cheaper than other quotes I got for tv mounting services. Very professional! read more

Steve C was great!!! He mounted a new 60 inch tv at a great price. I asked for a quote in the afternoon and he came that same evening. He was very kind, respectful and efficient. He also explained what he was doing and had all the necessary tools. He confirmed that the tv was in the spot I wanted and asked if I had any questions or needed any additional help. Will definitely be recommending and coming back to him if I need anything else. read more

Steve Carter rescued me from home theater hell; my 10-year-old universal remote had lost its ability to coordinate my cable, Netflix, Hulu and Amazon Prime accounts. After weeks of trying to fix it myself I finally reached him via the Thumbtack app. He came over the next day and sorted the whole thing out quickly. He's a nice, outgoing guy and didn't try to "upsell" me on anything. I recommend him highly. read more

Steven was awesome. Completed a wall mount for a 55 inch TV. I bought the wrong mount but Steven was fully prepared and had exactly what I needed in the truck, he even was able to help with hiding cords. Response time was quick and finished the job on my schedule. Definitely will be calling him again for any tech needs. Thanks Steven! read more

Steven was absolutely fantastic! We contacted him on a Sunday morning and by that afternoon our TV was mounted and looking fantastic. Pricing was great and he took great care of making sure the TV was safe while doing the work. He also explained everything he was doing and went through his other services. We 100% recommend! Thank you so much! read more

Awesome work! Not many reviews on Yelp but check out his Thumbtack reviews...plenty there. Steven was very communicative and accommodating and mounted our new TV beautifully. Would highly recommend him! read more