This is the 3rd time I have used this business. Each time, they've been easy to do business with,…read moreefficient, effective, and professional. For service, quality, and value, I rate them a 5+ each time. They're definitely my go too.

I recently took my vehicle in for a paint repair estimate. My right quarter panel was scratched and…read morejust potentially needed minor paint repair (no dents, etc). Tristan was completely honest and said he could just buff it out, which he did for free in about 10min. They are very honest, trustworthy, and do good quality work. This is the second time we have used them.

AWFUL!!!!! did NOT CONNECT STEERING WHEEL!!!!! SOOOOOO DANGEROUS!!!!…read more that's not even it! alignment so poor had to fix 2 times. new ac compressor they installed exploded while I was driving. Terrifying smoke from hood and loud explosion. improperly welded everything and had to go to another body shop to fix EVERYTHING! PLEASE DECLINE FOR SAFETY!!!!!!

I took my car in for a fairly simple bumper repair and was told it would take two weeks. Instead,…read moreit took three. During the extra week, I called every day for an update and was given the same answer each time: the parts still hadn't arrived. When I expressed how inconvenient the delay was and gave Caliber Collision a chance to make things right, they chose not to. I didn't feel valued as a customer, and I won't be returning.

Fantastic! My daughter severely scratched and dented one panel of the side of her car and Certified…read moreAuto Body was fairly priced, super professional, upfront, and kept me updated through the whole process. Highly recommend!

I begin this journey almost 6 months ago. I am not a spring chicken, but feel like one. I went…read morefor an oil change at my favorite Subaru dealership in Georgetown and walked out with a brand new bright red 2024 Crosstrek. As you get old, you get bold! I had the beauty exactly two weeks, with paper plates still intact. Driving to work on our glorious I35, I was rear ended by a company truck, thank the stars above had insurance. I wanted to puke. I attempted to contact a few body shops suggested by Subaru and they wanted nothing to do with the insurance the company truck carried. I began yelping collision shops. Several 5 star reviews appeared at Certified Auto Body. I took the plunge. They were 5 minutes from my house on Dessau road. Matthew was beyond amazing. We discussed the damage and I made my decision. That was March 29th. Matthew took me to get my rental and the journey. There were so many kinks in the process. The car was a 2024 and Subaru changed the tail lights. None were available and no ETA. I called weekly and god bless Kelly for putting up with me. I gather for several months Subaru HQ led us down the rabbit hole. Long story short short, I contacted Paul, the former service manager at Georgetown Subaru, and lo and behold with his help, Matthew was able to secure the tail light system and the final repairs began. I picked up the car yesterday, September 28th. Matthew told me it would look brand new, I prayed his idea and my idea of brand new were the same. OMG, I forgot what the car looked like in 6 months, but this car looked like it had just come off the showroom floor. I wanted to jump for joy and cry at the same time. Trust, excellence and caring for your customer, is hard to come by. Matthew, Kelly, and Certified Auto Body possess all these qualities and let's add patience as well. From minor to major damage, you will never do better than here. Fair, honest, with amazing results, this is your place!

The most honest mechanics I have ever worked with. I have taken my car here twice for brake pad…read morereplacements and both times they were transparent about what services I needed, and they will take the time to fully explain to you why they recommend the services that they do. Recently I came in to replace the rear brake pads because my Mini Cooper gave an automatic warning to replace them based on mileage. I brought it to Auto 7 Tech; rather than simply replacing the pads they inspected it and actually told me that the pad thickness was fine and that I didn't need to replace them yet - the prioritized being honest over getting me to pay for potentially unnecessary service. However when I went to pick my car up, they let me know that they had inspected more closely and found that the inner surface on the left pad was indeed worn down. I appreciate this attention to detail and transparency. I also asked them if I needed to replace the rotors, and they told me that they had driven the car around and concluded that the rotors didn't need replacement (in contrast two other shops insisted on bundling the pad replacement and the rotor replacement). In my experience Auto 7 also gives very fair pricing compared to other shops. At Auto7 they will inspect your car carefully and thoroughly before recommending service, and they will not try to upsell you or take advantage of you.

INSPECTION ONLY. DO NOT LET THESE PEOPLE WORK ON YOUR CAR…read more went to another shop to check their work because my car wouldn't stop making noise , i was able to find out that the screws were LOOSE. The owner even told me to get my car checked somewhere else and come back to get it fixed... who does that?

Do not recommend. They called to get my business but refused to give me any information unless I…read moreused them. Our car was totaled and we have been having trouble tracking down the policy holder and claim info. Apparently they have it but won't pass the information to me the vehicle owner. I'm an insurance agent over 15 years and would not recommend doing business or recommend any of my customers to them. I would have been more than happy to do business if they simply provided me with claim info. To hold that info hostage unless we do business with them is borderline illegal. Bad business practice all around not willing to help a potential client.

In my experience, Autocraft Bodywerks is not equipped to work on Teslas. After Central Texas's May…read more2024 hailstorm, my Tesla Y needed major body repair. I went against my better judgment and brought it to Autocraft Bodywerks instead of the Tesla Collision Center; the former had a shorter wait time. The San Marcos shop had my car for *four months* before returning it to me with a slew of problems, mainly an audibly loud wind noise coming from the passenger side, and both right side doors and the trunk not closing without being slammed. The South Austin location then attempted to remedy their sister shop's work (they did manage to repair some of the interior damage that was caused by the San Marcos shop - thank you for that, Tammie), but they did not fix the wind noise or the doors, and in fact there are now two additional external problems - one being the frunk/hood not being properly aligned and the other involving the trunk. It appears that they do not know what they are doing. I don't know how else to summarize my experience. Unfortunately, my insurance paid them upfront and now I'm left with a vehicle that doesn't function properly. I do not recommend bringing your Tesla to them. I've included some photos to illustrate their workmanship and attention to detail:

My car was damaged and needed a bunch of dents removed along with a windshield replacement. From…read morestart to finish, Berli's was absolutely top notch. The whole process was smooth, professional, and stress free. They explained everything clearly, kept me in the loop, and the work itself was flawless. My car looks great again, like nothing ever happened. I can't brag enough about this local, family owned business. You can tell they take pride in their work and really care about their customers. If you're looking for quality work and great service, this is the place. Highly recommend.

Berli's was recommended to me by a longtime friend who works in the luxury car industry and has…read morebeen a car guy all his life. Berli's did not disappoint. Bradly was our rep and he was organized, proactive, and we had great communication at every step. He walked me through the parts & painting warranty before I left instead of just giving me the piece of paper. The gal who was working the front desk both times was kind and very organized and helpful. My new bumper is perfect, and my car came back to me having been thoroughly cleaned on the inside which was I was not at all expecting. It doesn't even have an overwhelming "car just got cleaned" smell so whatever they used to wipe down the interior was great. I hope nobody messes up my car again but if they do, I know where I'm taking it.

Took my '21 Porsche 911 targa 4S in for a small dent. Santiago was great. Quick quote…read more Competitive pricing. Had the car for a week. Had been detailed inside and out when I took delivery. Repairs were perfectly completed. Huge fan.

Quality Auto Body is awesome. I'm super particular about our cars and have had a lot of work done…read morein Austin over the 30+ years I've been here. I found these guys about 3 or 4 years ago and will never take my cars anywhere else. They've done significant work on our 2020 Outback, very detailed work on my 2002 M5 and I won't trust my restored 1970 Bronco to anyone else. My cars always look like they're fresh off the lot when I pick them up. Their work is impeccable, their prices are very fair and Tom and Santiago and the staff or incredibly great to work with!

Image Auto Body outdid themselves today. Chris, Shannon, Jessica and Omar, thank you for your…read moreservice and support with my car today! Loved hanging out with Mr. Stanley, the office pup. Highly recommend bringing your vehicle if you value honesty, excellent service and want to leave with your car fully taken care of.

I couldn't be more satisfied with Image Autobody in Pflugerville. They have exceptional customer…read moreservice, treating customers like family. My front bumper and front passenger fender came out absolutely top-notch and the attention to detail was outstanding. Chris and Paul were very helpful with the paper work and helping me understand my insurance. It was less expense than I thought it would be. They did everything possible for me. I did not have to worry about anything. Jessica and the secretary even helped me pay my bill. Everyone was so kind and helpful. I can't say enough good things about them. I would sure recommend anyone to Image Autobody. Maria Luna