I love to go to Brio on the weekends for the delicious Brio Benedict ($12, no sides) and the "Gibraltar" coffee drink (Cortado). While a meal can be quite expensive (about $20+/person with a breakfast and coffee), I don't mind, because what isn't expensive the days? But there are a few things that have been developing there, that they should really pay some attention to:
-For such expensive food, there should be actual table service. The cashiers don't have time to walk around, and look for the customer's table, to deliver the food, while the line continues grow out of the door.
- The cashier will bring you food, but not silverware to go with the food. If you forgot to grab silverware, your food will be left to the elements (and plazoids), while you go inside to get it.
-You have to bus your own dishes. This isn't a big issue, but for the expense, and presumed quality, it would be nice to not have to juggle armfuls of dishes, through the line, through the crowded cafe, into an overflowing bus tub.
These are the usual pet-peeves that I, personally, find to be annoying, and has caused friends and family to avoid the place, but I go anyway, because I don't mind all that much. Today, however, was exceptional. Brunch for three ran $50 with an omelette breakfast (omelette and toast), Brio breakfast (two eggs, bacon, and croissant), braised greens with two eggs, three coffee drinks (iced New Orleans and two espressos), a sticky bun (okay), a loaf of bread to go, and an orange juice. The bacon was cold, the eggs were overcooked, the cashiers weren't sure if the (incredibly tiny selection for a bakery cafe...) bread was fresh, and the espresso was disgusting, strong and bitter. The best part was the $5 small orange juice (sweet, and fresh-squeezed). The barista was nice enough to remake our espressos, but they turned-out just the same (i.e. not doing it right)
Perhaps I'm being a little biased. I just got back from France, and I might be comparing my Brio experience to some of the basic, standard cafés that I experienced on my trip. That being said, is it really unfair to compare an Arcata cafe to a Paris café? Should I lower my expectations and standards, because it's "just Arcata"? I really don't think so. I have lived in Humboldt for fifteen years, and I am constantly disappointed with my dining experiences in the area. So many places' service and food is just "good enough for Arcata", or, "good enough for Humboldt". That approach is pathetic and depressing. This area is beautiful and exotic (to most of the world), and an aire of pride should be reflected in the service that people pay so much for. I used to lump Brio in among the best places in the area to go to eat. Now, due to continuous disappointments, I'm not sure if I want to go there anymore, or recommend it to anyone else. I'll keep dropping by, though, to see if anything changes. I hope it does. Renata's (wonderful,btw) can't be the only GOOD place to go to breakfast (okay, the Trinidad Eatery, and Eureka's AA weekend menu are pretty good, too). read more