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    Cafe Americana

    3.1 (14 reviews)
    Open 10:00 am - 9:00 pm

    Cafe Americana Photos

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    a display case filled with food
    Kareem T.

    THIS IS THE BEST "LOCATION" IF YOU'RE WAITING FOR SOMEONE AT THE INTERNATIONAL ARRIVAL!!! The only reason to go there is the premium location! Unfortunately I wanted to like this place and I think I can spend the time there drinking my regular Espresso and water and enjoy a premium spot facing the door so I can immediately meet whoever I'm waiting for! Also the hours are a bit lame! They don't open early enough even that flights start arriving before 5 am! It's the best time for them to be opened but they would be closed! This terrible experience happened when I was using their To-Go side! I saw the nice Espresso machine ( the machine is really good one!!) and thought they will be better than Starbucks! I stood by the cashier and I saw nobody! I was waiting patiently and kept looking around, looked at the menu! Took my photos for Yelp then I started to wonder? I started saying Hello?? (Nicely, lol) then I started to hear a voice like someone is talking softly or whispering (don't worry, breathe normally, no suspense hear at all! lol) then I looked where the sound is coming from and I saw the cafe employee sitting on the floor and talking over the phone thru her Bluetooth headset!! I was like, wow!! Ok!! We all use our phones during work but most of us has the respect to leave it when we see our customers/clients or coworkers ! I asked the lady, can I get a latte with skim / fat free milk, The answer was no, we don't have it!! How about %2 or %1 ? The answer was still no! Then I finally asked, then what do you have? The answer was only "regular" milk! Took the regular milk and the employee is still on her phone the whole time! I even wanted to skim the foam or get a spoon to do it myself but she was too distracted to hear me and when she did, it took her a few moments to realize what I need! Also look at the display in the photo? Very dull ! One or two choices! Unfortunately the place is probably having slow business because maybe not so many people like to spend money waiting for their loved ones to arrive from international trips ! But this place has seen a different glory when it opened years ago! I wish there could be a solution to refresh it and bring it back as it was! I'll still use it to sit down and have espresso and water! Try it but be careful of what you order and you won't be disappointed !

    Sit down restaurant Menu
    Rebecca F.

    Not much to say here lol. This is an airport sit down restaurant & they also have walk up counter service. Was waiting for my son to come out of customs, from visiting family in France for the Holidays, & it was pouring rain out so we got a coffee & a water to enjoy while we waited. We did not eat & got out bevs from the counter service instead of the little restaurant. They have pasties, sandwiches, pizza & snacks as well as coffees, teas & cold drinks. Cashier was nice and had a warm smile when she helped us. Would wait here again... maybe get a real bev if the weather was better.

    a woman on a television in a bar
    Rizma W.

    Good food but not so great service. I had a few hours to kill before my Global Entry appointment so I decided to stop here and get some lunch. I sat at the bar, but the bartender was nowhere to be found, so I sat at an empty bar for a few minutes before one of her colleagues informed her that she had a customer. There were lots of delicious options on the menu, but I decided on the lasagna... and it was really good. It was served with a few slices of bread which were fantastic for soaking up some of the extra sauce. The portion was commensurate with the price and it was a great lunch overall. I only saw the bartender again after she dropped off my check and then disappeared. I waited for at least 10 minutes for her to come back and pick up the check. Finally I had to ask one of the kitchen staff to get her to come out and close out my bill. Not sure what she was doing that had her so preoccupied, but it was obvious that she definitely didn't come with the intention of working today.

    The rude manager rushing over to another customer.
    Rebecca B.

    I'm giving Cafe Americana 1 star due to their costumer service and their inability to make a hot cup of coffee. I came to have a nice cup of coffee while I wait for my dog to arrive from Brussels. I walk up to the counter and see a worker hunched over the counter on her phone. I stood right in front of her and not once did she look up at me. I thought maybe I'll stand by the register. Still she didn't come over but other workers just stood and stared at me. I went back over to the woman on her phone and asked if she was open. She looks up and slams down her phone. I order a large cappuccino hot and just started to look everywhere except at the woman who was just giving me a smug look while making my coffee. She told me the price and I paid. I took a sip of my drink expecting it to be hot but it was warm at best. I told her that my drink wasn't hot and asked if she could heat it up. She rudely tells me she would have to dump it and make another. Not wanting to deal with the rude woman anymore, I walked away and sat down. As I was sitting there drinking my cold cappuccino, a gentleman comes over to me and asks if he could order the coffee here. I told him he could, he would have to go around the column to the register. Once the gentleman walks away, the manager comes over popping her gum and told me that I can't tell people that they have to order here and that I needed to get up and leave because I couldn't sit here and drink my coffee. I told her that I had ordered it from here and I was going to sit here and finish my drink. She just stood there popping her gum while giving me a dirty look. I turned my head towards her and asked if she had an issue and she just walked away. She is still standing like 10 feet away popping her gum and giving me a dirty look. I don't know how the food is but if it's anything like the customer service or the cold cappuccino then it's not worth my time. I would beware if you attempt to come here to eat or get a drink while you wait.

    people sitting at tables in an airport
    Angelina F.

    This is my first time visiting Caffe (bar)... It can be said that this shop is very convenient when you just get off the plane, walk into the baggage claim room and you will see , even beer , but I only had one drink. coffee to wake up, coffee is not as strong as I thought, but not bad either.

    Neapolitan Cheese Pizza

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    Joe's Cafe - Steak and cheese omelet

    Joe's Cafe

    4.4(947 reviews)
    3.8 mi
    $$

    Found this place by accident looking for a bougie cup of coffee... this is not that place. Instead…read morewe found a simply delicious home cooked breakfast at a reasonable price and friendly atmosphere. Immediately walked in, greeted with a smile and conversation. A booth opened up and we ordered: Two coffees, waters, a breakfast burrito, hashbrowns and bacon, egg and cheese on wheat toast. We are so so full and it cost about $24. Stop in and eat at Joe's. If your business, military service, law enforcement etc trades coins/patches- their walls are covered in patches and coins. I'm sure they'd love another.

    Look up the definition of a Diner in the dictionary??? There's a picture of Joe's Cafe. My local…read morebuddy's favorite breakfast place and HALLELUJAH, what a gem! I wish we had a Joe's in Reno, but I would end up weighing 300 pounds! First of all, thanks to Helen and the incredibly helpful and friendly staff for enhancing the experience and making my breakfast just that much better. Just walking in you knew you would be leaving full, content and happy (and ready for a mid morning nap)! The food was exactly what I was hoping for and actually expected. My buddy Mike had a Denver Omelette with Hash Browns and Rye Toast and I had a Cheddar Cheese, Mushroom and Bacon Omelette, also with Rye. I also got a side of Sausage Gravy for my Crispy Browns. Pure yummalishous! We all have our favorite "type" of Omelette and this was mine. Thin, not fluffy eggs, LOTS of fixins' and gooey melted cheese. I forgot we also got a side of pancakes and some scrapple! Yes, we literally pigged out! Cant wait to say hi to the crew next month when I return... and enjoy another great meal! Cheers, JimG

    Photos
    Joe's Cafe - Dining area

    Dining area

    Joe's Cafe - Biscuits

    Biscuits

    Joe's Cafe - The Diner!

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    The Diner!

    Sweetwater Tavern - Tex Mex Eggrolls at Sweetwater Tavern

    Sweetwater Tavern

    4.1(1.2k reviews)
    5.9 mi
    $$

    I had gotten up early and hadn't eaten more than airplane snacks and water all day. This spot came…read moreup as "nearby" during a Yelp search (it is in a bit of an odd spot in what looked like a business complex. There there is an Olive Garden nearby so it isn't out by itself, even if it feels like it. The weather was beautiful, so we grabbed a high top in the bar area, overlooking a nice little pond behind the restaurant. The service in the bar was surprisingly good, despite the bar itself being pretty crowded and nearly every table around it being populated. The food was served quickly and they allowed us to customize to our liking (TIP: pay the nominal upcharge to replace your existing side dish to Brussels sprouts with bacon and spiced pecans! Or get it as a side to share) I had the Hickory Grilled Hanger Steak with mashed potatoes and a field greens salad, except no potatoes. The salad was amazing (it has dates in it for a sweetness to balance the sour of the dressing) and the medium rare steak was phenomenal. We each had a glass of beer -- the Pale Face Summer Wheat on draft. It is a classic German Hefeweizen and described as "malty with banana and clove flavors." I tested the banana on my first sip. It was a solid choice. The next day, we worked a 15 hour day without stopping to eat. By the time we finished, we were so tired that we agreed to return. I ordered the same steak and my coworker followed my recommendation. He agreed that this is the steak to order. (even if he ordered his more well done than mine). For the second visit, we ordered the bread pudding for dessert instead of beer with dinner. I suggest splitting the dessert. Don't get me wrong, it was fantastic, but was definitely shareable after a full steak meal.

    I got the 3 fish tacos ($20) and it came out in about 15 mins. The sweet potato fries were freshly…read moremade and were crispy. The tacos themselves were loaded with a fair amount of fried fish! The corn in the slaw provided a good balance with the fried fish. Staff were friendly! The interior was nice with a partially open kitchen so seeing the staff cook was cool. Overall the food was quite delicious and I had a good time during this lunch experience! Food(50%): 8.3 Staff/service(25%): 8.5 Value(25%): 7.0 Overall: 8.0/10

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    Sweetwater Tavern
    Sweetwater Tavern
    Sweetwater Tavern - Southwest Chicken Salad at Sweetwater Tavern

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    Southwest Chicken Salad at Sweetwater Tavern

    Etihad Lounge - Bar area

    Etihad Lounge

    4.5(65 reviews)
    0.2 mi
    $$$

    Very rarely do you think you should be reviewing airport lounges. But there are some that stand out…read moreand Etihad is that ONE. Whether or not you have a membership, they greet you warmly and explain what the cost is and the membership benefits are. Once you check in, they ask if you've been in the lounge before and explain the process of ordering amenities, etc. The design of the lounge itself is breathtaking with clear views of the air field and two levels to choose seating from. When you make your way to the bar you're warmly greeted by the amazing trio Angie, Erica, and Freedom. Hard-working lovely ladies that really make the experience 10x better. The lounge is very clean and the food bar has delicious meals that are fresh and refreshing. Overall a great experience before your next flight. Gracias Etihad Lounge for a phenomenal experience!

    After experiencing the chase sapphire lounge in Boston, I have been itching to visit another one…read more Unfortunately, this was did not compare. It is inferior in every way. It is smaller, has less food options, only one shower, only 4 bathroom stalls, and a long wait if you happen upon it during a busy time. Their signature burger was not good here - dry, overcooked, no flavor. When I had it in Boston, it was pretty good, so super disappointing. The service was the same, attentive and professional. Having said all this, it is still much better than most airport lounges in the United States. The salmon and rice they served on the buffet line was good, so I filled up in that. The location is fairly convenient - in A. You can walk from B. It's next to where you'd enter from the airport tram (if coming from C) and when you get off the escalator from the airport shuttle (if coming from D).

    Photos
    Etihad Lounge - Bar area

    Bar area

    Etihad Lounge - Selection of warm bites from grab and go area June 8, 2024

    Selection of warm bites from grab and go area June 8, 2024

    Etihad Lounge

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    Makers Union

    Makers Union

    4.2(472 reviews)
    4.8 mi
    $$

    This was my second visit to this location…read more As soon as I walked in, I was greeted by staff members. They let me check out the place before being seated. The bar area is self-seating.I chose to sit in the bar area...the only remaining big table with high chairs/table...it was packed! The happy hour is pretty awesome here. They have daily happy hour from 4-6 pm, which is pretty awesome, starting early and ending late. There is also a power hour from 3-6, where everything on the happy hour menu is $5, which is a little early!! The menu includes regular bar food and a variety of drinks (as shown in the picture). We ordered the following: -Let that "man"go - in general it's an iced drink, so I'd avoid. -Spicy pina marg - another iced drink. It was ok. -I'm Ron Burgundy (2x)- this had a nice strong coffee flavor, doesn't come with ice; I would highly recommend it...they made it so good!!! -Maker's mini nachos - There proportion of chips to toppings was off there wasn't enough toppings and too many chips, but there was a lot of cheese. -Calamari was a good portion, and tasty -Chicken tenders - they were delicious and moist There are so many items to choose from on the power hour/happy hour menu. I would definitely recommend lil B and the wings. There was live music, which was just way too loud for such a small space. We would have been okay with all the music. There is plenty of parking available in nearby garages, I believe free after 5pm. There is also timed/paid parallel parking. Would I return? definitely!

    Went here for midday lunch and was pleasantly surprised! Despite being a bit disappointed in the…read morebrunch menu having limited lunch options, we opted for the brunch nachos to start. They were HUGE and generously topped with lots of goodies! We planned on ordering entrees after but were too full for anything else! Our server was very attentive and helpful, despite our limited ordering. I will return and am giving this 3 stars just because of my limited experience, but I will be back!

    Photos
    Makers Union - Makers Union Breakfast

    Makers Union Breakfast

    Makers Union - Smashed Avocado Toast

    Smashed Avocado Toast

    Makers Union - Nashville Hot Chicken Sandwich

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    Nashville Hot Chicken Sandwich

    Jimmys Old Town Tavern - Philly Cheesesteak with swiss cheese and fries

    Jimmys Old Town Tavern

    4.1(647 reviews)
    3.5 mi
    $$

    We are never disappointed at Jimmy's. And, sometimes our favorite eatery gets attention from world…read moretravelers. Recently a friend was coming to visit. We sent him links to three great Herndon eateries. He responded, "Oh, Jimmy's has the menu with the most to offer." Fast forward, we're at JOTT - I order my fav - the Buffalo Wrap...so good! Hubs orders his fav - the Philly Cheesesteak. Our friend, the world traveler ordered the noodle soup - which he devoured - and, the salmon salad. He clearly enjoyed his meal. A few days later, he's traveling again and reviewed a meal at a place in another town, in another country... "The salmon was just OK. (If you want salmon, you are better off going to Jimmy's Tavern in Herndon!) We couldn't agree more.

    I've wanted to visit Jimmy's for a while after reading about it in some Buffalo Bills' groups on…read moreSocial Media and WOW !!! The vibe of this place immediately draws you right in! The staff are THE coolest ever. Austin P was our server and he is a ROCKSTAR! Then there is the whole reason we came here, the food! We had Mozzarella Sticks and Spinach Artichoke Dip to start. TheMozz Sticks were HUGE! The dip was the cheesiest I've ever had. Next we had 2 different Cheesesteaks, a South Philly and a Jersey/Philly; the Buffalo Platter and a Beef on a Weck. Amazing! Exactly what we were craving! You nailed the Weck Bun and your horseradish is legit! OH and the Coleslaw, spot on! This is definitely a new spot for us!

    Photos
    Jimmys Old Town Tavern - Stage/Dance area

    Stage/Dance area

    Jimmys Old Town Tavern - Reuben

    Reuben

    Jimmys Old Town Tavern - Jimmy's May Calendar

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    Jimmy's May Calendar

    Cafe Americana - tradamerican - Updated May 2026

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