Great food. Great service. LarryLegend is a master of the arts. Excellent beer on tap. Excellent food delivered prompt and exactly as ordered. I mainly visiting the Phoenix area but I will recommend this establishment to any and all that inquire about where they should eat. Well done burger theory. Well done read more

This was mine and my girls first time at this restaurant , and I wish the experience could've been better. The food was wonderful , that was about the only thing that went good when we visited. The server , she was nice but the service was slow.Once I was ready to pay for the food , we waited a good 5-6 minutes for our server to come but she never did. So I got up and told the manager we were ready to pay and she was very rude... She pretty much just brushed me off and told me our server will bring me the check when she's finished. Waited another 5 minutes and she finally came... See I wouldn't have been so upset if the place was busy , then I'd understand. But it was no where near being busy so it shouldn't have taken as long. However , I loved my food , it was wonderful , but I'm not too sure if I'll eat here again. Plus it's VERY pricey! 8 chicken wings costed more than $10! Delicious , but not worth the $$. read more

Everything here is alright. Nothing spectacular. I didn't hate it, but I am not coming back. If you like bland and plain food, this place is perfect. Like, take your normal boring parents here I guess. It's that kinda place. The buns taste like they are from Costco. The meat was okay, the sides were okay. Previously frozen everything. The staff were cool though. read more

Pretty darn good burger! I'm a local who stumbled upon this place and enjoyed it. Carlos was especially hospitable!

I had a very pleasant experience at this place, waiter was super nice and on point, the burger is a la carte so it was a 16.00 burger, not sure if this is good or bad but it is what it is. we order nachos and wings and the nachos were great and a lot, the wings was a little to salty for my taste couldn't enjoy it, if I was a food finiki person I would have sent them back on the first bite, that is how salty their were. Bathrooms are very clean and very contemporary decor love it. the outside patio felt good and tv screens are very nice. I would go back to this restaurant and even plan a birthday dinner or anniversary gathering in the future. read more

If you don't have Legend as your server than you are missing out. He is an incredible example of what customer service can be. Even though it's attached to a hotel, it has wonderful food and even better service. If I could take this place with me, I would! PS management- this guy deserves a raise ASAP. You're lucky to have someone who represents you so well. read more

This place is ok, nothing special. The prices seem a bit high for the OK service and the food you get. This location/area is not really trendy, cool and hip enough to command this kind of pricing, it's not like we're at Biltmore or Fashion Square. I was hoping for a yummy burger at reasonable prices that I can stop by regularly but the way it is now, I can only drop in on special occasions. read more

Just landed and was looking for a great burger and a beer. Found this place and was very pleased. The burgers are a blend of angus beef, short rib and brisket. Yum!!! read more

We have good service in most part. The burger 2 days in a row burger was not what it was suppose to be. Day ask for sauce on the side came on the burger. Took about 15 minutes to get my burger had to send it back. Th next came out took about 4 minutes and came out raw. Day two order same and the stuffing of the burger look awful. Pink not onion bacon or cheese. Stay away from the BT Boss. Nice clean restaurants read more

Amazing burgers with stellar service from Larry aka the legend. Sat in bar area. Enjoyed the games and a custom burger. Boom!

The burger was okay I was expecting a better taste with all the meat blends and I asked for a well done Burger he asked twice and it still is Pink read more

If possible I'd give no stars. My husband and I walked in the front door to a 'wait to be seated sign'. We stood waiting with no acknowledgement from any staff members. The bartender looked at us but said nothing. A server brought food out to a table but didn't look our way. This is a Monday night at 8:00. They weren't busy and if that's the type of service they provide on a regular basis, that explains why they weren't busy. After waiting for at least 5 minutes without any staff interaction, we left. We will not return. We took our business, and money, elsewhere. read more

Loooooove this place! It is a little on the pricier side, but the food was great and the service was even better. The misters are also a nice touch on the patio. read more

Beer selection on point. Fast and easy service, great pizza and onion rings. We had Ben as our waiter and he was absolutely fantastic knew when we needed more beer and incredibly personable, upset that Im only here for the week otherwise I would definitely be a regular here read more

Burger Theory on McDowell is amazing! Asian chicken salad and the chocolate mousse is SOOO good! Thank you LARRY LEGEND for your awesome service!! read more

Was pretty hyped to go here with our friends from out of town. Service was friendly but other than that, the food was seriously worth only 2 stars. Burger came out burnt. Like literally burnt tasting when I asked for medium. Burger was also over sauced and gooey. I'm a huge food lover and usually if there's anything left on the plate I'll ask for a to go box and I left 3/4 of my food on the plate to be trashed. Would say the only food that tasted good here was the appetizers. read more

Very close to home so we decided to try out the place. We were greeted by a super friendly waitress named Tyler and she showed us to our table. The burgers and chicken flatbread were delicious and our waiter, Larry the Legend, was awesome and very knowledgeable about the beer selection and menu. We will definitely be back! read more

So I'm the yelper of the family and I've been assigned this task. My hubs is not a complainer. He won't send food back and will tolerate most anything. He'd rather sit an hour with an empty cup than to simply ask for a refill. Today he calls me after he and his coworkers go to lunch. Wow he's upset. He got a burger cross between a cheesesteak and something else. The cheese was rubbery, meat flavorless. He said he's never been to a place where he felt the food was INEDIBLE until today. Thank heavens his company paid or I'd have been one hot mamma! He did say the service was 'okay but not good' service, so there is that one star that's not truly deserved. read more

Went late night to have a burger and a beer and must say the bartender Josh was awesome in helping me select a decent burger late night to enjoy...awesome venue and decent pricing!! Will definitely recommend to friends read more

First time here. Atmosphere is comfortable. Everyone is super nice. My burger was juicy made the way I wanted it. There was an awesome veggie burger option for my non-meat-eating spouce. Our server Larry Legend, ask him by name, was awesome! Never left my glass empty and made sure our expirience was a pleasent one. I will be coming back for more! read more

I was feeling adventurous and wanted to deviate from my usual Smashburger to try Burger Theory and boy was I thoroughly disappointed. I walked in at 7:15 p.m. for a to-go order 2 sandwiches onion rings and fries took almost 30 minutes. Plus $32 for a burger a fish sandwich 6 onion rings and Fries is it ridiculous. And the fact you charge a dollar more for onion rings and I only got 6. For real you guys need to fix your business model the only way you are surviving is because you are next to the Holiday Inn. I will never return nor will I recommend Burger Theory to anyone read more

Not so good. Pretty fun space, but despite it almost being empty, service was slow. And the burger was tiny and dry. Decent fries.

Airport restaurants were closed and this fit the bill for burger and beer thanks to UBER! Great casual yet industrial atmosphere and friendly staff! Camilo, fab bartender and was all smiles even when I showed up 30 min before close on a Wednesday night! read more

My experience was great. I went Sunday around lunch time and was greeted by Cleavon (He was Great) knowledge on food and draft beer made in the area. He pointed my girlfriend and I in all of the right directions. The food was great and we will definitely be back. read more

I've been wanting to try this place so when my brother came from out of town and needed a place close to the freeway and the airport I decided to try it. Was a little hesitant because I usually don't go to a new place if it has less than four stars. I had a turkey burger with french fries which was absolutely delicious. They have a nice selection of craft beers and the prices are very reasonable. We had a very attentive server and it has a very nice and clean, modern environment and will definitely eat here again. read more

Terrible service. Only 6 people in the place. All of them already served. I sat at the bar for 10 minutes before even being acknowledged. A menu was thrown at me. The bartender walked past me 10 more times. Did dishes. And bs'd with the other customers. Never looked at me once for 10 more minutes. When I walked out, he said, "you were looking at the menu" as his excuse for not waiting on me. Hopefully it's just this one bartender that's bad here and not the entire staff. I'll never be back to find out. read more

I'm baffled so many people have rated this place "just ok"! My boyfriend and I, both chefs, have eaten many many burgers over the years and this place is TOP NOTCH. I had the BT Boss burger and I almost died of happiness. It was incredibly juicy without being so juicy it falls apart. The flavors were mesmerizing, and the filling inside the stuffed patty was perfection. I could eat one of these every single day for the next 10 years, and the heart failure I would eventually succumb to would be completely worth it. read more

Probably my least favorite choice for a burger in the Phoenix area. The patio was dirty, even by a hipster's standard, and looked like it hadn't been cleaned in weeks. Prices were incredibly high for what you got and fries were sold separately, served cold at that and under seasoned. Craft beer options are mostly unavailable. I won't be back. read more

Over priced -$70.00 for 4 burgers and cold fries are one thing but top it of with a lack of service when they weren't even busy makes this restaurant a total fail! Our waitress never checked on us once during our meal or offered refills on our drinks! Clearly they don't care for return customers as we have no intention of returning. Spend your money else where read more

Ordered pickup, the staff was very friendly and prompt. Our food was fantastic both did a BYOB veggie and beef, cooked perfectly with great taste. Will definitely be back! read more

We ate here while staying next door at the Holiday in before flying out. It was a Wednesday evening. Walked right in and was seated immediately and the service the entire time was great. They have a very good local beer selection and the burger selection is very good. Burgers arrived quickly and were very good. read more

Fun, eclectic place in the heart of Phoenix. Burgers were excellent as was service. We enjoyed sitting outside while having our meal.

It took 25 min to get a menu, 30 more to order. Food was okay but not worth the service.

This place just opened up down the street from me. I've had decent experienced at other locations, so I thought I'd give it a shot. While the servers attentiveness and response times were excellent, the food was a completely different story. I feel that if I'm spending $40 for a burger, coke, and appetizer it should be a step or two above a run of the mill fast-food joint. The meat was so greasy and tasteless. Both top and bottom buns was heavily saturated in grease that you couldn't enjoy any of the "craft" condiments and toppings. I know a melt in your mouth burger when I taste it, but never a melt on the plate because of the excessive great. There was a lot to be desired with this one. Felt like it was a frozen, season-less slop of grease. On a positive note,the onion rings were pretty great. read more

I will admit that this place is a little on the expensive side but I absolutely love the burgers there. Quite greasy but definitely still my favorite burger place and one of my favorite overall restaurants. Staff is always very nice and burgers always delicious! I usually go with my family and split a couple of different burgers because there are so many options and the burger itself is usually pretty big. Loved it. read more

Had the breakfast burger. Bun 10/10, Bacon 10/10, Meat 10/10, Brownie Sunday 10/10. Get food from here!

Excellent food, Excellent atmosphere, Excellent craft beer prices for Happy Hour. Definitely will be coming back!

Excellent burger (Lone Star), came out exactly to order and quickly! Waiter Ben was on point, courteous, and quick with everything we needed. Will most definitely return when I come back to Phoenix! read more

This place is outstanding. Amazing food place called Burger Theory! Great prices and even better burgers. My server, Karrie, was very helpful and guided me through the whole process. It's Valentine's Day and this Valentine Mimosa is hitting the spot! Highly recommended. read more

Karri took care of us and did a great job. The breakfast burger was perfect. Also try the KBG sauce.