Prices are solid and spot on. Alcoholic beverages are well priced. Food is decent and good. It's just in an awkward location to be honest. A nice resto in the middle of a non developing neighborhood. read more

Seriously the best place ever. I'm not a yelp type of person but man they deserve it. Especially Tyler!!!! She's so amazing, best waitress I've ever had HANDS DOWN!!!! The food is amazing, I fell in love with this place. I got the best experience for my first time. I asked my waitress if they had pineapple, she told me she didn't think so and she would go check. She went to go check and couldn't find any she told her boss and he hunted some pineapples down for me I was so amazed at how much they cared and I couldn't be any more happier. I wish I could write how amazed I am by such great customer service but I seriously don't where to start. Tyler you're amazing. I can't thank you enough for the amazing service you gave me!!!! read more

First time here and we will definitely be back. Besides having really good burgers and onion rings our server Ben was so friendly and personable which makes any great resturant even better!! read more

The menu looked amazing and my husband and I were super excited to try this new place. After ordering waters to drink, and practically memorizing the menu while waiting for our server to come back, we walked out after attempting to get the attention of the two bartenders, the manager and two servers (maybe hosts?) hovering at the bar. Two stars for decor and concept, unfortunately I have no desire to go back and try the amazing looking menu. read more

It's not fast food! It takes time to make the best burger (the Farm Fresh) I've ever had. Service was great and atmosphere came with several options: on the street, patio view or spacious interior. Loved it! read more

The service was good....but the food was just ok. Our server was super nice and attentive, but the food wasn't anything to rave about. One of my pet peeves with all restaurants is not being able to cook meat to order. Lots of restaurants have trouble with medium rare and medium. My burger....that I ordered medium rare...came out barely pink. When you can't get my temperature right....you lose a lot of points. Probably won't go back with so many options to choose from. read more

Wow, what a great burger. The Lonestar is awesome. Fries were heaven and the local beers were so good.

This was my first time to have a burger here and I must say it won't be my last. My burger was excellent although slightly over cooked for my taste, but it was still excellent. I ordered a side of the grilled veggies and they were very good, in fact I almost wanted to get another order of them. Ben was our waiter and he was on the ball. I'd give this 5 stars except for the noise level which was a little to loud for me. However, I fully intend to visit there again and recommend Burger Theory to my friends. read more

Great food and good happy hour. Little pricy I would give $$. Never busy though! Good place to go for a quick drink.

My son and I finally decided to try Burger theory for the first time. The waitress was very nice and very helpful we placed our order but waited a very long time for our Burgers show up. Our sites which were onion rings and french fries outshined their burgers. The patties were Gray and very small we couldn't even eat it. Burger Leary was more like it. read more

We showed up for lunch at about 11:45. Placed our order at noon. An hour and 10 minutes later, some of us at the table got our meal while other waited. I noticed that my burger was cold when it arrived. By that time, I was not sending anything back... I was hungry so I ate that abomination, cold cheese and all. The slaw was ok, but I was told everyone's fries were cold and awful. 20 minutes later the rest of us got our plates. No one liked their cold and flavorless burger and no one left even considering coming back. Something was wrong in the kitchen, but we did not see the manager and the server told us nothing. It would have been great to know earlier on so we can go somewhere else, but they stuck us. They should not be in business. read more

Everything here is alright. Nothing spectacular. I didn't hate it, but I am not coming back. If you like bland and plain food, this place is perfect. Like, take your normal boring parents here I guess. It's that kinda place. The buns taste like they are from Costco. The meat was okay, the sides were okay. Previously frozen everything. The staff were cool though. read more

Burger was not bad but the service was. I had issues with the food and it took 10 minutes to get someone to help me. Not worth the price or the aggravation. read more

Food was ok, the best thing there were the Panko onion rings. Burgers are nothing to rave about... Very over priced also for the food you get and all al a carte, hate that!!! The place itself is very modern I enjoyed the interior decorations. read more

Possibly the best quality meat blend in Arizona. Quality ingredients and friendly staff. Ben took care of us very well. Had lunch but you can tell this place's specialty is evening beer. Try it. read more

Worst experience me and my friends have ever had waited over 20 minutes for a drink and over 45 minutes for our food we only are allowed to have an hour lunch at work and we spoke to the manager she said only five more minutes they brought our bill but not our food 10 minutes later we were very frustrated by this we will never eat there again and we do not recommend this to our friends please stay away read more

Some previous reviews had us so excited to visit. Upon arrival and being seated, it took well over 5 minutes for our waitress to arrive. (It was not crowded) The appetizer menu was small and the burgers were nothing exceptional. This restaurant is attached to a Holiday Inn and serves as 'their' restaurant. There are many better burger places in town to try. read more

Burgers your way! The Onion rings are the best in AZ, taste homemade. Friendly, there to please staff. Make sure you have them add an egg to your burger. Enjoyed the beer selection, the Koffee Kolsch is a perfect breakfast beer. read more

I think I'm giving a lot here with 3 stars. The service is that of fast food (very poor) however the manager did throw in a desert for free due to the fact that my drink order never came. The hostesses had to bring me my drink! The food is definitely better than other burger places such as Red Robin. Btw as I write this the table next to me is complaining that they've been waiting a long time for the check. read more

The only reason I'm giving this place a 2 was the wait staff was very friendly and the place looked cool. Other than that I wouldn't come back here. The center of the burger was nuclear warm vs its exterior. The patty was bland and seemed like the pre cooked then microwaved the patty. The KGB Sauce must've been in stake out mode cause I couldn't taste it. That could also be from the burn tongue from the nuclear core patty. read more

Holy Burger!!! I came in and asked my server Carrie "what do I want?" She suggested the Farm Fresh Burger. MAN! She was so right, that was exactly what I needed..It was delightful! GREAT FOOD AND FANTASTIC SERVICE! read more

Great service, great burger, shared a meal with an extra side and added toppings on the burger and total was $32. A little pricey but good.

This was mine and my girls first time at this restaurant , and I wish the experience could've been better. The food was wonderful , that was about the only thing that went good when we visited. The server , she was nice but the service was slow.Once I was ready to pay for the food , we waited a good 5-6 minutes for our server to come but she never did. So I got up and told the manager we were ready to pay and she was very rude... She pretty much just brushed me off and told me our server will bring me the check when she's finished. Waited another 5 minutes and she finally came... See I wouldn't have been so upset if the place was busy , then I'd understand. But it was no where near being busy so it shouldn't have taken as long. However , I loved my food , it was wonderful , but I'm not too sure if I'll eat here again. Plus it's VERY pricey! 8 chicken wings costed more than $10! Delicious , but not worth the $$. read more

Well we just moved to the neighborhood . I pass by there every day well maybe i just expected more for my money .45 bucks for 2 people . I only had 1 glass of wine but the food was just not impressive . I had the uptown burger . My bun was soggy . the burger onions mushrooms and cheese were all mushed in the bun . The sides were ala carte . So i was like ok but my shoestring french fries were yuck . . I will not be going back . Our waiter was good but the food was awful read more

Yummy! My husband and I tried this since it's just down the street and it's great! Really cool on the inside, enough TVs if you want to watch a game, attentive staff, and delicious food. We got an app and we each built a burger. It definitely lived up to our expectations and we will be back! read more

Just landed and was looking for a great burger and a beer. Found this place and was very pleased. The burgers are a blend of angus beef, short rib and brisket. Yum!!! read more

Great burgers with a great atmosphere. The decor is modern-industrial with a casual feel. My group each had different burgers and all were cooked perfectly and tasted so good. Definitely get the KGB sauce for your burger. read more

This was my second experience with this restaurant and this time I took my food to go. I was skeptical of my order because I ordered a veggie burger and veggie burgers at most places are kind of blah. I ordered my burger with coleslaw, garlic mayo, lettuce, tomato, ketchup, and the other regulars, you know how a sandwich works. The burger was more than amazing. They were able to achieve a burger texture that was similar to eating beef. At other places you might encounter that rubbery or spongy stuff, not here. The coleslaw was great, the burger was perfect. If I still ate beef, I would still get their veggie burger over any real beef burger from any restaurant you pick; don't care if you're talking 5guys, or smashburger, or anywhere. This place's veggie burger beats them.The fries were perfectly crisp and seasoned. read more

Don't get Nachos. Cheese sauce was awful. Margarita was a small rock glass. Stick to beer and burgers.

The burger was okay I was expecting a better taste with all the meat blends and I asked for a well done Burger he asked twice and it still is Pink read more

Amazing burgers with stellar service from Larry aka the legend. Sat in bar area. Enjoyed the games and a custom burger. Boom!

We have good service in most part. The burger 2 days in a row burger was not what it was suppose to be. Day ask for sauce on the side came on the burger. Took about 15 minutes to get my burger had to send it back. Th next came out took about 4 minutes and came out raw. Day two order same and the stuffing of the burger look awful. Pink not onion bacon or cheese. Stay away from the BT Boss. Nice clean restaurants read more

Solid service from Larry Legend, will be back. Burger was huge, Sonoran white chocolate and orange blossom on tap!

Worst service ever!!!!! I can't even comment on the food because after waiting for more than an hour we never got our food, although the lousy waitress was nice enough to bring by the check for everything that was never even delivered to our table. Here's the experience - First we were excited about trying the place as it seemed good based on the ads and all that. Me, wife, and two kids (1 and 7) arrive, get seated outside and order drinks - a couple kids drinks, and two beers. 20 minutes later, no drinks and we never saw our waitress. Complained to the manager who said she would get our waitress but she still did not return. Another waiter who seemed to be on the ball walked by and we asked to place order with him. To his credit he did not make excuses and he just took our order and said he was sorry and would handle it. Later the beers finally arrive from our original waitress - 2 bottles of beer - (no idea why it took 25 minutes to open two bottles of beer). The original waitress then apologized and said they were busy and she got tied up. We accepted the apology and thought maybe she will make it better. Then we got no service and no food for another 20 minutes. Now it's been 45 minutes and again we complain to the manager and the original waitress. Both say they will take care of it and the manager says she will comp the meal. Also they do bring out the kids meals at this point (Mac and cheese and kids pizza). Now another 25 minutes go by with no food and no service. I walk inside and tell the original waitress to make it to go if it's even close to being ready. She says she will. Then the food still doesn't come but she brings the check to the table for us to pay. My wife says we aren't paying for this and already talked to the manager. The manager then finally brings the food and try's to deliver it to the wrong table!!!! It never ends. She then brings the food to our table and it's not made to go!!! We were done. Waited more than an hour, never took a bite of the food so I can't make any comments on of its good or not, but the service absolutely sucks. We tried to talk to manager again and she was nowhere to be found. We spoke to a another manager named Carlos who was very apologetic. I told him I refused to pay for any of this due to what happened and he agreed we should not pay. He also offered to buy us a meal another time and gave us the number to call the general manager. I'll give him credit as he was very professional, but if you only get that service when you get to the top guy at the place and everyone else does a bad job, it may be too little, too late. read more

If possible I'd give no stars. My husband and I walked in the front door to a 'wait to be seated sign'. We stood waiting with no acknowledgement from any staff members. The bartender looked at us but said nothing. A server brought food out to a table but didn't look our way. This is a Monday night at 8:00. They weren't busy and if that's the type of service they provide on a regular basis, that explains why they weren't busy. After waiting for at least 5 minutes without any staff interaction, we left. We will not return. We took our business, and money, elsewhere. read more

The burgers we had were extremely bland, the grilled mushrooms on the burger were ice cold. The fries were decent. Will not be returning here. Very disappointed. read more

Ordered lunch for a group of 16. Everything was perfect and delicious! The order was ready on time and the customer service was exceptional! Bigger tip next time! Deserved! read more

I love this place! Happy Hour is awesome! Camilo was my bartender and he made sure we had a great first experience. It's a bit far from me but it is definitely worth the drive! Make sure to sit at the bar to have a great view of all the beer selections! read more

I am going to give this place the benefit here being new and they are still trying to get their bearings....came here last night for dinner and it took a few minutes to get waited on but when the manager recognized that he immediately took over apologized and told me he would take personally responsibility for me the rest of my visit. Can't fault a place after that for taking ownership...I ordered the single with all the veggies and added bacon, their special sauce and a fried egg with a side of onion rings. This burger came out perfect! The egg was cooked perfect and on the first bite all the yolk oozed out and it was a mess just like I wanted. It was like breakfast in between 2 buns. The onions rings as well were a great addition plus I thought you can get fries anytime and these were super good....sorry to see they are getting some tough reviews because the layout of this place is great with tons of outdoor seating and and tvs everywhere to not miss any game. Great spot to grab a beer and a burger and for those of you that don't like beef they have chicken, turkey and meatless options as well.. read more

Burger Theory - Sign out front - Burgers Near Me - Phoenix, Arizona

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Was pretty hyped to go here with our friends from out of town. Service was friendly but other than that, the food was seriously worth only 2 stars. Burger came out burnt. Like literally burnt tasting when I asked for medium. Burger was also over sauced and gooey. I'm a huge food lover and usually if there's anything left on the plate I'll ask for a to go box and I left 3/4 of my food on the plate to be trashed. Would say the only food that tasted good here was the appetizers. read more