Always know what your getting with burden, they tell you what you need to know and if you don't need as much as you thought they will tell you that. read more

My dad recommended this auto care place due to them also servicing Lexus and Toyota vehicles. In the past I usually go to Toyota dealerships for service but I am reconsidering going here for all of my future Toyota needs. You do have go call to make an appointment, when I arrived the front desk personnel was not able to find my appointment recorded on her documents, however they are very nice and was able to check my car for what is needed for servicing. My brakes were squeaking and they said they did not have my brake pads in stock, were able to order them and received them next day. He also mentioned that he didn't feel comfortable to install off market pads on my vehicle. The seating area is clean and tidy, they have a coffee machine, water cooler, and a vending machine for sodas if you desire. The service is great, the prices are extremely reasonable. I will return for future vehicle needs. read more

Burden Auto Care - Waiting area - Auto Repair Near Me - Houston, Texas

Great service, nice and clean waiting room and quick and efficient work. Will be visiting again soon for future services.

I wrote a review after 10 years of using Burden Auto Care in 2018, so I thought I would update it 8 years later in 2026. We have used Burden since 2008 on 5 Honda/Acura vehicles our family drove and never had anything but a great experience. 8 years later, we have now used them on 3 Lexus vehicles also, and still the same great experiences. They are knowledgeable, honest, fair, clean, do great and efficient work, and we use them for all expected maintenance and unexpected repair service work. I have sent several other owners of Honda/Acura/Toyota/Lexus vehicle to them, and everyone always has the same great things to say. read more

My wife said that the wheels were pulling to the right. I brought the Honda Civic to Burden Auto Care because it was recommended by several Houstonians on Social Media. Telling a mechanic that you have a vague feeling that something is wrong is a license to steal. But Burden Auto Care acted as I would expect and found a cheap solution for the wheels pulling. I got my oil changed too and they charged a fair price. I will bring Honda back here again. read more

We've been getting our cars serviced at Burden for 8 years now. I was worried we wouldn't find a good mechanic in Houston like we had in Seattle. What a blessing Burden Autocare has been. They are honest and tell you when something is not absolutely needed. They even told us we didn't need the higher-priced synthetic oil for our older car. They found the rubber protection on my brake pedal had fallen off and they reinstalled it at no cost. I have recommended them to my family member and friends who own Hondas, Acuras, Toyotas, and Lexus. read more

Fantastic business. Our family only owns Toyotas and Hondas (acuras and Lexus). We take our cars to them for everything. Even pre inspection before we buy any used ones. Family feeling and honest!! read more

Still the best mechanics in town and the most honest! We all drive old cars in my family (2002 Toyota Sienna, 2005 & 2009 Honda Accords). My biggest (and only) "complaint" is that I wished they would work on Mazdas! Haha. We love Burden Honda and we trust no one else with our cars! They're the reasons why our cars are still in good condition after all these years'. We've been loyal customers for almost 20 years! read more

I've used Burden Honda for more than 20 years. They are one of the last car care businesses that are truly honest. They have never tried to scam me into buying a service that it didn't really need. I didn't know they service Toyota. Let me tell you, this is where my Camry is going from now on. Thanks to Bryan, Tim and all the other Honda "certilfied" mechanics. It's nice to know we can count on an honest business. Dot Huntsman, CRV owner. read more

I highly recommend Burden Auto Care as excellent automotive mechanics for your Honda, Acura, Toyota or Lexus vehicles. I've been a loyal customer for seven years. Bryan Burden runs a very honest repair business. The mechanics will tell you if something needs to be replaced. If I could continue driving the car without making the repair, they would advise me to wait and see. For example, my 2008 Accord wouldn't start sometimes when I turned the key. Bryan advised that I needed to turn the key back and forth a few times to overcome the issue (fuel pump) before turning the ignition all the way. Bryan was right, and I didn't have to make the repair. Honesty and integrity are their core values, which goes a long way, in any business, towards establishing long-term customer loyalty. Back in 2017, I found Burden Auto Care by reading the reviews of Honda mechanics near me. My 2008 Honda Accord wouldn't start and I needed to tow it to a nearby Honda repair shop. Burden Honda had very good reviews from their customers. When I met Bryan Burden, he was very straight forward with me about why he started the company and how he ran his business. To Bryan, the business is more than just repairing cars to him. Bryan genuinely likes helping people and it shows in how Burden Auto Care treats their customers. Tim Swafford joined the business in 2020 as a business partner. Tim also has a great personality and has been very helpful to me over the last four years. Burden Auto Care installed a new starter in my 2008 Accord and I became a long-term customer. Between June 2017 (174,477 miles on the odometer) to June 2021 (248,299 miles on the odometer), Burden serviced my Accord with the following repairs: new front axil, new radiator, new power steering, new alternator, new trunk spring, 2 new VTEC solenoids, new sway bars, new A/C compressor, resurfaced rotors and new brake pads. The more miles one puts on a car, the more likely these types of repairs need to be done. Burden always diagnosed the issue with the correct repair. They know how to repair Hondas and Acuras. Burden kept my car running mechanically sound up until June 2021, when I totaled the Accord in Elgin, Texas. I purchased a Lexus in July 2021 to replace the Accord. Unfortunately, Burden only works on Honda and Acura models. I was super disappointed that I might lose my mechanics. I called Burden and spoke with Tim, and asked if they would work on my Lexus, since I had been a long-term customer. Tim gave me some great news when he told me that they hired Stan - a Toyota and Lexus mechanic. I didn't have to find new mechanics. Now, Burden works on Honda, Acura, Toyota, and Lexus models. My girlfriend has been taking her 2014 Honda Accord there for the last two and half years. She is also very happy with Burden Auto Care. Burden continues to be my go to when it comes to service and repairs on my Lexus. The owners and employees are very honest and treat their customers like family. It's a good feeling to know that I'm being given good advice. Burden really cares about their customers and are in it for the long-term. Honest, friendly, very professional, and extremely knowledgeable about diagnosing mechanical repairs on cars. Their pricing is also very reasonable and fair. The waiting area is very comfortable and clean (and so is the bathroom). And it's always good to see Bryan and Tim, when I stop by for an oil change. read more

Burden Auto Care - Auto Repair Near Me - Houston, Texas

Just went in to Burden for the first time. They gave great prices for services! They even let me know I didn't need a service the dealership had recommended bc it didn't apply to my car. Also a part of my bumper had been banged up for a while and would very easily drag on the floor but the mechanic, Stan, put it back in place. I can't remember the last time I was provided such great service, I'm definitely going to keep coming back here! read more

Honest! Dependable! Cares about you and your vehicle. Customer service at its finest! read more

We will always buy Hondas just so we can see Bryan and team. This business is phenomenal. Have been going to them for almost 20 years. They are fair, honest, reliable, hardworking all-around AWESOME folks. Won't go anywhere else. ever. read more

Our long time trusted Honda mechanic in the Heights (Import Automotive) decided to retire after over 40 years in business, which left us in need of another shop for our Civic. I don't trust just anyone with our automobile maintenance (I wouldn't take my lawn mower to one of those quick lube places) and I'm not a fan of shops that claim they can work on everything. I also don't like paying dealer prices. I've known about Burden for a long time; just never had reason to try them since we had Import Automotive. I can do the oil myself, but when the C2 maintenance indicator came on I had to take it to a shop because it involves brakes, which I was not up to dealing with. I read many positive reviews beforehand so I had a pretty good feeling going in and I was not disappointed. I made an appointment beforehand and was taken in exactly on time. The service writer (owner) was very knowledgeable and personable and knew exactly what needed to be done. In addition, he recommended a transmission fluid change. The car has over 60,000 miles on it. Honda does not show this as a maintenance item but I knew that it needed to be done based on experience with our previous Hondas at Import Automotive. Honda transmissions do not have a filter and at that mileage the oil is very dirty. Also, rather than simply change out the cabin and engine air filters they instead inspected them and determined that they still had a way to go before they need to be changed. They could have just as easily sold me new filters. They also determined that the brakes still have about 30% of life left in them and recommended inspecting them again at the next service interval. In summary, I feel that Burden is extremely knowledgeable about Hondas, and they are honest, and proficient. I found the cost for the C2 maintenance to be extremely reasonable as well. All work was completed in about an hour while I waited. So I'm glad we've found another good place to take our Honda. Now I need to find a similar shop for my Tacoma (Import worked on Toyota too). read more

I have been taking my Hondas to Burden Auto Care for about 28 years and the newest one has 279,000 miles on it. Bryan and his crew have always done an excellent job in maintaining and servicing the vehicle, and providing top-notch car care advice. I cannot say enough good things about their customer service - they are outstanding. Wayne H. read more

This place really is fair pricing. I had a previous encounter that didn't go well. The owner literally reached out to me and was adamant on making it right. So, I took it done there and he personally took over the job to make it right. He gave me a refund from the first time and just charged me for the part. He literally didn't charge me for the labor in which he had the car for over 3 days. Literally is the best shop. Oh yea, I drove all the way from Tomball to use this place. This place is a rare gem and will not rip you off. Thanks Brian! read more

On my next visit I changed my opinion. Work done well and fast, but the price went up 25% when I was checking out. Not as originally quoted and not advised or agreed by me. A shock to say the least. read more

We've had the oil changed & tires rotated a couple of times. Our car is still under warranty, so no major repairs have been needed. They did replace the windshield sprayers. They are honest and don't try to upsell you. read more

I have been a customer of Burden auto for over 15 years with both Honda and Acura. Brian and his staff are the most honest I have ever encountered and recommend them highly. read more

Knowledgeable, Reliable, and professional. They use only genuine Honda parts. Competitively priced compared to Honda dealerships. Won't go anywhere else to service our 2008 Honda Accord and 2008 Acura MDX. read more

Burden Auto care is a first class customer friendly business. I had an issue with the alternator and my Honda Pilot and just barely limped into their shop. I was immediately greeted upon my arrival and my vehicle was taken to be diagnosed for the problem. Once it was determined what was needed to correct the problem, I requested additional maintenance services that were due. The staff and the owner put me at ease and are professional and honest. This was my initial visit and I will continue use Burden Auto Care in the future and recommend them whenever I can. read more

Bryan Burden started this business with his wife Lisa in 1999. I love that his facility focuses on specific make of cars ~ Honda, Acura and soon full service on Toyota and Lexus. I have always trusted him to be honest & fair for the last 14+ years I have known him & I have taken my car to him. He is extremely knowledgeable and in speaking with him you know he is genuine. Feel confident your car is in the best hands w/Bryan Burden. read more

I've been using Burden Auto Care for about 5 yrs, they are honest, reliable, so excellent work and is reasonably price.

My husband and I have been going to Burden since we moved to Houston in 2006. They service Honda's, Acura's and Toyotas. We haven't and wouldn't go anywhere else. We couldn't praise Bryan and Tim, owners, more. Superb service, customer service and could keep on. How much time do you have? Very reasonable prices on their excellent work. read more

My Honda Pilot had suddenly developed the infamous phantom rattle. I took the car to Burden, they put it on the rack, looked under the hood and could find nothing wrong. Didn't charge for the diagnostic time. Of course, a few days later the sound appeared again. Once again, I took it back to Burden because I knew that they could figure it out. The mechanic and I took a test drive lasting probably 20-30 minutes. He was able to hear and diagnose the problem and when we got back to the shop he was able to fix it. It turned out to be an easy fix. I was pleased that he had figured it out but was especially pleased when there was no charge for their services. I had always been a Burden Auto Care fan but now they've got an ambassador! read more

Initially took my 2014 Accord to Spring Branch Honda dealership when it wouldn't start. after doing their diagnostic, the dealer stated I needed to replace the throttle body and gasket quoting me $700. My friend suggested I get quotes from other shops and referred me to Burden Auto Care as her and her family were past customers when they owned Honda's. So they did their own diagnostic and come to find out I didn't need any parts replaced. It was carbon build up which they cleaned and now my car is running fine. I just saved hundreds $$$. Also want to mention their exceptional customer service. I believe her name was Wendy who answers the phones. She was extremely helpful and courteous since I was communicating back and forth through phone calls and emails. She answered all my questions promptly. The technician also called me to explain everything thoroughly. Definitely recommend them. read more

I have taken my 2012 Honda Accord to Burden for several years for maintenance and repairs. Two weeks ago I took it in for a whirring noise it was making that would get louder with speed, so loud that passengers couldnt hear me or people on the phone. They diagnosed it as the left wheel bearings and "fixed" it but the noise was still there. I called and asked if they could find the problem and fix it and they said it must be the right wheel bearings were also the problem. They agreed I would only be charged for whatever fixed the noise. They replaced the right wheel bearings today and there is no noise! And when I went to pay they said it was no charge! Double bonus. So honest, reputable and fair. read more

We brought in our Acura to have brake noise checked. Other shop told us we needed new pads and rotors since the rotors were glazed. Burden Auto kept an open mind and quickly checked the brakes on short notice near the end of the day. To our delight, the noise was just from a faulty reinstallation of the emergency brake hardware by a previous shop. Burden quickly found some parts spare in the shop and fixed it for no charge. We will definitely make them our go to shop from now on. They bent over backwards to work around our schedule and resolved the issue quickly and honestly. They also specialize in Acura which is a bonus to know. Brought car back for planned follow up on front brake repair, and all went well as expected. They called after noticing oil change overdue, approved it and got a reasonable price. Very happy with this shop! read more

I came to Burden Auto today to get my weather strip replaced on my driver side door. I love this place! These folks here are soo nice and prices are always right. Especially compared to the dealership or Meineke. The first time I came in to get my front and back brakes replaced and they hooked me up!!!! The price was right and the service is EXCEPTIONALLY AWESOME! And it's a family owned business. Support local small businesses. #smallbusinesslover. I appreciate these folks. They will get my business EVERY Time! read more

Honest, reliable and responsive service. I've shopped around for a good auto shop that is honest, fair priced, and competent. Very pleased with Burden Auto Care! read more

We love Burden!!! They are honest and does not do any repairs just to do them unless you really need it. We thought we needed a new transmission and it was going to cost a lot of money to replace it. Other places would have just replaced it and we wouldn't know any different but Burden told us we just needed some repairs on our current transmission which cost less than half of the amount we would have been charged for a new transmission. We won't go anywhere else for our honda. We just wished they also did Toyota's. :) read more

Professional and friendly service. They definitely will take care of your Honda and will do it honestly. They walked us through what was going on and made sure we understood our options. In the end they gave us a great price for the service they provided. If you drive a Honda or Acura, I wouldn't trust anyone else, Honda dealers included, more with all of my car repair needs. read more

I was introduced to Burden Honda Care by a pharmacist friend in 2000. I took my 97 Honda Accord in for an oil change and Bryan enlightened me about my car. Lisa would always make you feel like family and Bryan was the educator They were always approachable and ready to answer any questions I would have. I came to trust their judgment and felt comfortable with them repairing my car and performing the scheduled maintenance. I was satisfied with the care of my vehicle to the point I would tell people - family members and friends - about my car repair and maintenance at Burden Honda Care. My brother lived in Fort Bend County and would drive to Burden Honda for his care repair and maintenance because of the knowledge, expertise, heartfelt genuine concern Burden Honda Care exhibited. My sister would bring her Accord in for maintenance - repairs when she traveled to Houston. Recently, I referred a former co-worker and he stated that Burden Honda Care resolved an issue with his car the dealership could not. With my current Honda vehicle, I still take my car there for service and repairs. Bryan, David, and the team continues to provide great concern and fair pricing. read more

Wow... I am impressed. My a/c died over the weekend and we weren't sure what was going on. I sent a message through Yelp on July 4th and got a response right away. The next day they figured out what was going on with my ac, found that my radiator was also cracked and had everything ready to go by that afternoon. They also took care of my left blinker that had been hyper for a long time. This is the first time I've gone to a local shop instead of the dealership for a major issue and I think it's going to stay that way. Labor was very reasonable and honest. My husband has been coming here since he was in high school and I know I'll be back. read more

Would not take my Honda anywhere else. Extremely friendly and fast service. Wendy at the front desk is always very friendly and helpful. If you're looking for a Honda/Acura shop I highly recommend Burden. read more

I have been going here for 2 years and will continue to come back. I drive an Acura and was looking for a place that specializes in them. I come here for all my needs, from AC problems to the occasional oil change. The people here are so honest, patient, knowledgeable, and trustworthy. Rare to find all of those qualities in the auto business! read more

Just took my car in for assessment. Not a long wait, but they weren't that busy today. It seems well managed. The owner appeared genuine and brought me out into the shop to show me my brakes and a sway bar I needed replaced. The assessment didn't take long to get. Unfortunately I'm not getting my brake service done there, but its more so that the dealer has a lock on the parts and were able to be competitive. I do plan to take my car back there for work to support a hopeful honest mechanic. I would recommend it. read more

So glad I've found this shop. They specialize in Hondas and Acura. Took my TL for some new parts and they did a phenomenal job. That lady at the desk is super friendly, couldn't recall her name, perhaps Wendy. Reasonable prices as well, will be back for sure for future repairs and parts. Thank you burden auto care! read more

I came in here on 1/23/18 just before closing time but only after mr burden here told me to bring my car in...(knowing it's about time to have a cold one). so i get there, him and wendy were real nice and helpful. I didnt feel rushed out of there but left knowing this would be the place to bring my honda for sure. thanks guys for being rare in a field of professionalism and honesty. I could probably say more about them but this was only my first visit. thank you for quality service even when it was of no charge. blessed read more

Fair price with honest owner and mechanic. Use OEM part with 40% off dealer repair price. Its a pleasure to have this kind of local repair shop local to service Honda,Acura and some Toyota vehicles. The not so convenience part is they do not open Saturday and compare to dealer, they do not offer loaner car. So u need to arrange ur own ride for major repair. read more