Inquired about getting my spark plugs replaced and communication went very well. I ended up setting…read morean appointment and got it replaced through Happy H Karz. Customer service was exceptional. Not once did the rep not try to sell me on anything and was very upfront with me and walk in customers. I Ended up getting a quote for some maintenance on my wife's car that is due coming up and plan on taking it in next week. Good service and honesty is hard to come by nowadays and I'm glad I found it at Happy H Karz.

Alex, the owner, was a pleasure from start to finish. From calling ahead of time and speaking with…read morehim on the phone, to communicating issues with my car, to check out. I liked how other maintenance that needed to be done were presented to me in a clear manner, without feeling pushed. It was estimated the repairs would be done around 2:30pm but called at 1pm that it was finished so not only done in a timely manner but didn't forget to call me (past mechanics have done that to me where all day will go by waiting for a call until I have to call them and it drives me crazy!) Issues were connected to my air conditioner and had a 3.5 hour drive ahead of me; had AC on the whole way and didn't run into the same problems. The repairs were pricey so I can't say I got a good deal or not, as I am unfortunately not knowledgeable on cars, but I felt Alex was trustworthy. Thank you!!!!

I genuinely cannot say enough good things about this establishment. My first encounter with them…read morewas probably around six months ago, where the store manager went out of his way to help me and the kindness that he showed brought me back Today I popped in for a quick inspection. The staff was friendly and helpful and made this interaction perfect. I am happy to have found a local shop that I can trust. You have my business and I will continue to comeback. PS they had fresh cookies and popcorn out on their coffee bar at 8 am

This is the best place around for oil changes, inspections and some repairs. They have self serve…read morepopcorn, cokes and coffee while you wait and they are very friendly and courteous.

First try after receiving a mail out coupon. Great service better than expected. Very fast…read moreturnaround once it was in the oil change Bay and only a short wait to get into the bay. They topped off the other fluids in addition to changing the oil check the tires and the battery. Very friendly and clean facility.

Ian the assistant manager was very nice and helpful and he was training all of his employees very…read morewell and they were quick and attentive to detail

Tony is the best!!! He heard we were headed for a road trip after our stop for an oil change this…read moremorning and made sure the car was ready to go! Along with changing the oil he checked the tires for us to make sure they were aired up, and checked the windshield wipers and recommend we changed them. He was also helpful since we didn't know exactly which of the two coupons we found online we were able to use. He also offered us a coupon for the next time we come in!

Had a few oil changes and my AC was serviced. The young men are very responsible and take customer…read moreservice very seriously. This is one of the few places I take my Benz to be serviced

I was sitting there waiting for 20 minutes while they went to other cars that arrived there after…read moreme with my toddler in the car. Then when I asked the staff he said about "10 more minutes" so if you're looking for a quick and easy oil change I would go somewhere else!

They put oil filter on and months later cannot get it off. No manager on site they said to wait til…read moretomorrow. I had to leave town that day. Trouble EVERY time I deal with these jokers. Avoid this place!!!

I love this place of business. Not only do they get your vehicle right they even clean it for you…read more There restroom are very clean and suitable for the public. And the staff is amazing. Mr. Cody is very professional and goes over and beyond to make things are fixed accurately. I highly recommend

They checked everything on my vehicle... I didn't have to ask for them to check my tires or brakes…read more Very well done! Enjoyed my visit.

Terrance hooked it uppp!…read more I had the BEST experience getting my tires--he was super friendly, helpful, and responsive from start to finish. I literally thought his shop was 4 hours away ‍ and he still took the time to guide me and help me find the right location. That kind of customer service is rare! He made the whole process easy, stress-free, and actually enjoyable. If you need tires, don't even think twice--go see Terrance. You'll be taken care of! 10/10 recommend

Went there last time for a Wheel Balance they did a great Job Going today for a wheel alignment To…read moremake sure I am good

Stopped by for a quick oil change and getting a flyer in the mail for 20.00 off. I was able to pull…read moreright into the bay. Josh the assistant manager greeted me and with in a minute or less I could feel the guy underground begin to drain my old engine oil. They checked all my fluids, tires, cabin air filter , engine air filter and I was out in less than 10 minutes. I was offered water and a snack as I waited in my car. A+++ service

Always happy to come here. In and out. Everything is top notch. Customer service is excellentread more

I wrote a review after 10 years of using Burden Auto Care in 2018, so I thought I would update it 8…read moreyears later in 2026. We have used Burden since 2008 on 5 Honda/Acura vehicles our family drove and never had anything but a great experience. 8 years later, we have now used them on 3 Lexus vehicles also, and still the same great experiences. They are knowledgeable, honest, fair, clean, do great and efficient work, and we use them for all expected maintenance and unexpected repair service work. I have sent several other owners of Honda/Acura/Toyota/Lexus vehicle to them, and everyone always has the same great things to say.

Great service, nice and clean waiting room and quick and efficient work. Will be visiting again…read moresoon for future services.

I was greeted when pulled up by Elisha the Manager. He is very friendly, knowledgeable, most of all…read morevery honest. If you want to get treated with respect and not taken to the cleaners for stuff you do not need. Come here you will be happy you did. Thanks Elisha

Don't waste your time coming here, keith is horrible. After being overcharged and then have the…read morenerve to be incompetent. Stay away, I still have the change oil light and now my hood is damaged by him. I recorded with my phone and the interaction between us was caught by my car camera.