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    Elite Auto Experts

    3.9 (62 reviews)
    Closed 7:30 am - 6:00 pm
    Updated over 3 months ago

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    Response time

    1 day

    Response rate

    75%

    Services - Elite Auto Experts

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    22 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Reviews With Photos

    Jennie B.

    I am frustrated with this place. I took my car in on Monday morning to get the window replaced. Someone had broken into my car. They told me that it would be ready on Tuesday. On Tuesday afternoon I called and they said it wouldn't be ready until Wednesday. On Wednesday morning I got a text from this company saying "your car is almost ready to go home!" The actual text is in one of the pictures. So I got a friend to drive me up there. When I arrived the lady at the front desk said that they are still waiting on a part and it probably won't be ready until Thursday. I was in disbelief. Why would they send a text saying one thing if it's not true? I called the manager. He didn't seem sympathetic at all. I asked him if they would deliver my car to me after it was finally fixed. He literally laughed at that and said that they didn't do that. Made me feel like the request was absurd. Funny though one of their advertisements says otherwise..

    Business front
    Jade P.

    Sunday night I got in my car to make a quick stop at the grocery store and realized that my air conditioner was blowing hot air. I knew I had to get it fixed as soon as possible, because this Texas heat was no joke. I looked up why my air conditioner was not blowing cold air and two problems showed up. Either it was out of Freon or the compressor was out. Anytime you mention having to take a car to the mechanic shop I get nervous. In my 21 years of life I have never been to a mechanic before other than to get an oil change. My dad has been working on both my cars for the past 6 years since he is a retired mechanic. Unfortunately my father suffered a stroke not too long ago and I couldn't bear the thought of asking him to work on my car, so I made the executive decision to take my car to a shop. I contacted the dealership where I purchased my car and they gave me a list of repair pal shops I could go to. Out of all of them the reviews on this one were the highest. I went in nervous and left feeling much more confident. The employees gave me a call a little bit after I dropped my car off (I was at work so I couldn't stay). They explained to me what they suspected the issue was and they asked for my permission to test and see if my car was leaking Freon. The same employee gave me a call back later and explained how everything went and asked if they could keep the car overnight so they could see if they could spot a leak. The next morning they gave me a call letting me know my car was ready for pick up. I swung by right before work and picked her up! The Air conditioner blows as cold as ice and I'm so thankful for the service!

    My baby enjoying the kids zone!
    Jackie S.

    absolutely love the guys from elite auto experts! I do not know the name of the gentleman that has helped me various times, but he is always very nice and professional with my husband and I. For the most part, they gave the greatest prices on this side of town. They do seem like honest people, and do not push you to make repairs with them in case you want to shop around. They have the new location opening up soon, so that must tell you that they are great doing what they do. Will be going back soon for my oil change lol

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    11 months ago

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    7 months ago

    Needed the car back for family member's visit. The new starter makes the difference. Great service! Thank you, Eddie.

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    Page 1 of 2

    Ask the Community - Elite Auto Experts

    Review Highlights - Elite Auto Experts

    Honest mechanics, I was told from NTB I needed a alignment done ASAP.

    Mentioned in 6 reviews

    Read more highlights

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    Htown Mobile Mechanic

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    Oscar does great work with fair prices and you dont have to leave home. Definitely recommend!!!!read more

    As stated in my original review, I sent him money via Zelle to purchase parts on my behalf on…read more1/14/2026 for a job he stated he would complete on Sunday, 1/18. He never showed up and didn't have the courtesy to communicate that he would not be able to make it or to reschedule. I received a text from him today stating I am someone who apparently has money yet cries over the amount paid for parts. He's also threatening to sue me, which is VERY INTERESTING because he'll have to explain why in his response to my original review he states weather didn't allow him to work outside (we had clear skies in Houston both Saturday and Sunday) however, per his text messages, he couldn't make it to me due to being busy working on other cars. Originally, per his communication to me Saturday 1/17, the job was supposed to be done that Saturday since he received my parts in the mail Friday night, 1/16. I called him twice Saturday morning to discuss logistics but he didn't answer. I sent a text asking him to call me back and he never did. Instead, he sent me text stating he is unsure of the time but that he will be able to come to my home Saturday afternoon to do the job. Later, he text me that he would not be able to make it, but that he could come to my home the following day, 1/18, to do the job. I called him immediately upon receiving this text and again, he did not answer my calls. Sunday morning I reached out to him via text asking when he would come fix my vehicle. He said he would be at my home some time after 2pm. He never came nor did he advise that he would not be able to come. I text him Monday morning, 1/19, asking what happened. A few hours went by and no response. At this point I am no longer receiving any communication. I believed I was not going to hear back so I posted a review stating he's a thief. I finally heard back from him via text within an hour after posting my original review, shocking. He said he's for sure coming this time. Again, shocking. He also asked me to remove my review... considering he still had parts I paid for and that belonged to me in his possession. He delivered my parts to me that Monday evening. I no longer wanted him to perform the job so I immediately asked him to leave. He obviously doesn't understand professionalism nor the value of a man's word. He thinks this is about money. Very disappointing and unprofessional experience.

    Elite Auto Experts - oilchange - Updated May 2026

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