excellent service thank you guys for always taking care of me. I love that every oil change is not always the same price. And when you get to your 6th one its completely free. read more

Had several oil changes here. Usually all good. Last one about a week ago and noticed a leak from the oil pan bolt. Took it back and was told the bolt washer needs replacement but they would have to charge for another oil change. I could be wrong but I thought the washer had to be replaced every oil change. I had my brakes done here also about a year ago. I asked about having them checked but was told nah, they only need to be checked every few years or if there's a problem. This didn't sit right. read more

Great customer service!! Guys were very knowledgeable. Fast service. Keep up the great work. Thank you again

I hate that I had to come on here to do this,but I kept stating that I would let this slide,but after speaking to the district manager of this location and hearing his disrespect through the telephone about customers not knowing that I as a customer could hear him. I believe his name was Rico. Aman S.(Store manager) Knows who I am referring to. On top of that Aman S. Took out the quote that was provided to me by the previous rep D.J. I called in to make an appointment was provided a quote by DJ. The day of my appointment I came in to get service. Once Aman S. Laid eyes on the type of vehicle I had he immediately changed the quote that was provided out of the system. I provided all receipts indicating the price I was provided prior to my appointment. Yet that was not honored. While speaking with the district manager via phone, the one who was speaking louding over the speaker to Aman S. Cursing up a storm! I advised him how Aman S made me promises and did not keep them. Such as if I provided proof of my appointment and also provided the card with the quote provided by DJ. Before I produced these items. I was told if I had anything thing referring to what I was told. Aman would honor. Produce proof,yet the quote was not honored. I would advise All People to avoid this location and company. There are way too many mechanics and businesses that will service you while performing with integrity honesty and dignity!! read more

Brake Check - Proof of the quote that was not honored. - Auto Repair Near Me - Houston, Texas

DJ and his crew did a wonderful job, weather it's oil change, alignment, they do it all. Not to mention the value was very fair and customer service was tip top . I've been to many brake checks but this location stands out and very informative treats me like a customer. I'll def be back, very glad I pulled in here! read more

With there only being two technicians at the location these guys are amazing. I had an unfortunate situation with replacing a brake sensor again at this location in less than a year (one was broken when i had my tires replaced at discount tire) Plus a router! These guys were extremely professional and explained in detail what needed to be done for my safety. I appreciate your step by step feedback and getting my vehicle in and out! read more

The manager Robert worked on my SUV personally and past closing to assure my brakes were done correct. He had recommendations for future and assured me that my auto is performing correctly. I would highly recommend. read more

Excellent customer service. The owner or the main guy is extremely nice and explained everything I wanted to know about what's wrong with my break. They fixed my break and replaced the pads with a very fair price, 1/10 of what I was quoted at other automotive place. They got it in and done within 1.5 hours and I really appreciated it because I need to go somewhere afterwards. Overall, great experience, great service, great price. Would highly recommend!! read more

The service itself took 7 hours for what should've taken 4. The alignment itself took them over an hour to do. The engine light came on before I even got home. Complete waste of money and time read more

Brake pad was improperly installed. One of the return springs was on the chamfered portion of the pad rather than on the metal base of the pad. Took a while for the pad to wear to the point where the spring made contact with the rotor. But when it did, I got a groove in my rotor. Service was good here but this little surprise was a bit annoying. I should have noticed the issue earlier but it shouldn't have been an issue. read more

Brake Check - Grooved rotor. - Auto Repair Near Me - Houston, Texas

I just went to break check and had amazing service from the staff but especially justin. I am a female who does not know much about cars and he was not only therough but honest and very helpful. This man also offered to drive me home while my vehicle was being serviced. I would highly recommend this location. Thanks again!! -coco read more

Don't believe the reviews, these people are full of it. They take advantage of people who don't know much about cars. Brought my car in for a break change and complained about squeaking paid $100 dollars. Same day I'm leaving, my breaks still squeaking but only on the right side. This dude Jarrett / Garett tells me my breaks are squeaking due to one the following reasons: my rotors need resurfacing, I need a break flush (???) or its due to my breaks being brand new and I haven't drove 500 miles yet. I just had my rotors resurfaced so I know that can't be the issue. You guys did a bad break job and blamed it on something else OR the breaks you put on are low quality. Save yourself the headache and go somewhere else. read more

I came in to get my brakes checked a month ago because I had a grinding sound coming from the back driver's side brake. The facility itself was run by one guy at the front desk who seemed to be more interested in watching the courtroom shows in the lobby than providing me with information about my car. There was ONE guy working in the back and luckily I had made an appointment online the day before so I had a set time for my service, otherwise be prepared to wait 45 min. My car apparently needed both brake pads replaced in the back axle, and both rotors needed to be smoothed down due to ridges which caused the squeaking. I also got my brake fluid flushed (something you're supposed to do once a year - $50 here). The total for the back axle and fluid flush was about $200 with my 20% discount I received from booking an appt online. HERE'S MY PROBLEM: I still had squeaking AS SOON AS I LEFT THE FACILITY. I was in a hurry to go back to work after spending almost 3 hours to get the brakes fixed so I just figured I would drive it around and see if the squeaking went away. It didn't. I then came back a month after the first service and then the same guy said now my FRONT axle needed to be done. I asked him why they didn't just do it all at once and inform me then and he said "they didn't see it then." Also, the back left brake (the one they supposedly 'fixed' a month ago) was still being rubbed by the cuff that held the brake pad which leads me to believe they never fixed the problem in the first place last time they just replaced the brake pads. The guy at the front told me they would fix the back left tire for free and also gave me a 30% discount on the front axle work which would be another $130. Total for ALL of the work done (a month ago and today) on my car came to $330. OVERALL: next time I need any kind of work I will pay more for a service done by a local shop (find a good one from Yelp) because these chains just do not care about quality service and work and it shows. read more

If I could give 0 stars I would this place is a rip off and try to take advantage of people . I came in for a brake job , they tried to say I need everything under the sun done . Got my brakes done and come to find out they left the old brake pads on the truck ! Went to another tire shop and they fixed it ! read more

Amazing customer service. I went in for an oil change. Justin helped me as soon as I entered the store. I was in and out. I even went across the street to grab a donut and coffee from the Krispy Kreme afterwords. read more

This year, I've brought both of my vehicles here and had great service on each occasion. This place is waaaaaay better than it used to be. Recently, one of my trucks was having a very scary breaking distance issue. I came in described the problem, and Robert took great care of me. He is very knowledgeable about vehicles. He doesn't just tell you what's wrong with your vehicle - he'll show you and explain. One of the hardest things I have a problem with is finding someone that I can trust with my vehicles and to not feel like I'm getting ripped off or that they will do a half @ssed job. I watch people like a hawk work on my vehicle and the guys in the shop handled my trucks with respect and care. Robert has a passion for safety and doing things right. What is most impressive is that he is trustworthy. He'll let you know what's wrong but does not do high pressure sales. I would run like the wind from an over zealous salesperson, but I feel comfortable with this shop will continue to bring my vehicles here. Thanks guys for great work and just as important - great customer care! read more

Had my breaks done all the way around & had an overall great experience. Mr. Roddy was very knowledgeable & transparent about everything. I'll definitely be back if I need further services. read more

I rode the parking brake and created problems for myself and my car. Brian was quick to access the situation, order the missing hardware, and throw in new brake pads for free. When I later encountered more trouble with my old rotors, Brian even resurfaced them for free. I feel like I got away with "highway 6 robbery." Thank you, Brian and Highway 6 North Brake Check, for giving me a needed brake! read more

Ok this is more my kind of place. These guys are an experienced team, Stephen the manager took care of me and as previous reviews alluded to, DJ is here too, and I really enjoyed their company and their work was well done and did two front brake pads in less than 20 mins. What I loved about it is they let me watch and even took me in and showed me all they were doing, not that they would have time to do this normally, but they at least will show you what's wrong so you can see for yourself. There's nothing worse than sitting in a waiting room and having someone come in and tell me what's wrong, I want a place to prove it too, and they do this here without having to ask; I mean who wouldn't have trust issues after reading Yelp reviews? Now, granted I know how to change brakes and knew what I was looking for and they probably could tell, it's still too easy these days for anyone to google and know roughly what to expect before a commitment. The reason I didn't change the brakes myself was it actually worked out better financially to let them do it surprisingly! I was quoted 200-300 for many other local businesses for the exact same service! For 2 premium brake pads and the C-clamp (or could use needle nose pliers) and brake cleaner i was looking at 120 to do it myself but I got this done for under 100 here by professionals, saving me a headache potentially. And I watched them do it so I know they put the new pads in the right positions (inside and out). And they were all super friendly and looked like they really enjoyed their jobs, they were having fun, which says a lot about a place. So I will be coming back here for any other brake issues and maybe other stuff, but hopefully won't need to. And the brake warranty is lifetime, nice! I know places like this can be hit or miss for the most part, that's just how it is. But I certainly recommend this location! read more

Did a good job but left fingerprints in my car. So unprofessional and disgusting. Also peeled out of the parking lot like a lunatic when test driving my car. read more

Brake Check - Dirty fingerprints. Gross. No common courtesy. - Auto Repair Near Me - Houston, Texas

Excellent customer service, prompt, and concerned with educating customers about their vehicles and brake system. I went to another brake elsewhere that stood around and drank coffee rather than work on my car- but this location on HWY 6 N. is excellent! They are respectful and caring. Steven was the gentleman that assisted me and he was extremely helpful! read more

Went to get an oil change yesterday and alignment very generous ppl. I left my truck so they can take their time and they did an awesome job. Good place. They show you the receipt on labor and parts so you can see where you waste your money on. I recomend them to anyone read more

They gave me a A+++ service and price Justin and Robert took care me. I got my brakes and oil change. A+ service and price. Thanks

I came in a little over a month ago due to the grinding noise on my brakes. I was told that the front pads needed replacing. I agreed and waited about a hour. I settle the bill and my truck was brought around to the front. Once I got in my truck there was grease on the center console ,door, seat and steering wheels. After pulling out I then noticed that my tire pressure lights were on and pulled into discount tire. The said that the monitors had been damaged and needing replaced. a 100.00 Later I thought I was set. Now I have a constant squeaking noise every time the brakes are applied and am afraid to go back to this location . I will not be returning to and will have someone who knows what they are doing and care about customer satisfaction service my truck read more

This location ABSOLUTELY does not know what they're doing and is not very professional at all when it comes to customer service. I take my car in for an alignment because it was a bit wobbly. Brake Check did the alignment and my car was still driving wobbly. I then go to a mechanic and here's how the conversation went: Mechanic: "You said that you got the alignment done already?" Me: "Yes" Mechanic: "Well, when they did the alignment, they should've checked the Tie Rods. Which is something you're always supposed to check with alignments" Me: "Wow, so they (Brake Check) didn't even do their job right. So disturbing" I then take my car back to Brake Check to have him check out the Tie Rods just to see how they would react. And here's how the conversation went: Brake Check: "Yes, your Tie Rods definitely need to be replaced. I noticed you needed an oil change, would you like to get that done today too?" Me: "I just brought my car here and they did the oil change" Brake Check: "Well your oil change sticker is outdated" Me: "Well it's your employees that didn't put the new sticker on after they did the oil change" Brake Check: "Sorry about that sir, so can we get started on your Tie Rods?" Me: "No, why would I want to get my car serviced here again when you clearly DIDN'T check the Tie Rods when you first did the alignment and I had to find out that the Tie Rods needed to be replaced from someone else" Brake Check ha no response and I left. It's pretty messed up that Brake Check always try to sell you on their Life-time Alignment deal, but what's the point if you can't even do the job right! And on top of that you're asking me if I want an oil change when I just got it done from you just a few days ago! Please AVOID using this Brake Check location!!! I would've given this place ZERO stars but I couldn't post anything unless I rated them. read more

I came to this location because the last time I had service done on my car was here and noticed that someone had accidentally messed up my lug-nut. So I came back to see if they would be able to fix it for me. The customer service has definitely improved since the last time I left my review. The current manager DJ is a very nice man and helped me out. I am glad that they are getting better here at this location. They have gone through quite a few managers. Had no complaints this time! read more

Great service from James and company ! They always provide the best and friendliest service and that is why I keep on coming back . They always make me feel comfortable and explain everything in details ... Thank you for everything that you do ! read more

They went above and beyond what I expected. They worked with me on price and made it happen with my budget. I will definitely go back!

New store director Justin and mechanic Robert were very nice and not only explained but showed me the issues that I was having with my brakes and were very detailed and precise with what needed to be done and how they were going to help me understand how to make the repairs happen in a timely cost efficient manner. They were awesome and the experience was awesome, I know we all hate needing to get work done on the car but their help and kindness made the whole experience a great one. I will definitely go back if I need more work and I advise anyone else to do the same. 5 stars!!! read more

Thank you Rudy Ramirez! My car is running great after the fight I had with that curb! Brake Check at this location is awesome! Everyone was very curteous and professional. All are knowledgable and Rudy definitely cares for his customers and their satisfaction! My husband and I will be definitely coming back with our vehicle problems in the future and I definitely recommend this shop! Thanks again, Mona Calloway read more

Great service. The first time, I got in right away.I work for a dealership and have been to this location 8 times in less than 2 weeks.The service is awesome. They only fixed what I asked which I appreciate instead of trying to upsell like a lot of places Dj and Eric greet me by name. read more

Had to bring car back 3 times to fix their poor work. DON'T EVER TAKE YOUR CAR HERE! Save your money and time and go to the dealer instead.

Bad service all together damage my car brake are making noise i have been to this location to times each time its something i paid for the warty on the brake and the roters thats why i went back to them to take care of this bullshit warty dont go there,,,,,, i paid $ 365 what part does life time warty mean!!! The first time i went to this location i paid about $1000.00 i had to bring it back they didnt turn the roters but charge me for the job. after that the car didnt brake right made a cluking noise also the brakes pull the car left when braking didnt do this before i went to brake check this location is there training store. i got this info from a person who work at this location a few years ago also told me about the manger and also the over charging customers. when i was lating for my car to done 4 people came in and start get up set about there brakes bad bad bad bad service stay for a way from this company or you will get screwed this is a real review email me if have any questions read more