Terrance hooked it uppp!…read more I had the BEST experience getting my tires--he was super friendly, helpful, and responsive from start to finish. I literally thought his shop was 4 hours away ‍ and he still took the time to guide me and help me find the right location. That kind of customer service is rare! He made the whole process easy, stress-free, and actually enjoyable. If you need tires, don't even think twice--go see Terrance. You'll be taken care of! 10/10 recommend

Went there last time for a Wheel Balance they did a great Job Going today for a wheel alignment To…read moremake sure I am good

Inquired about getting my spark plugs replaced and communication went very well. I ended up setting…read morean appointment and got it replaced through Happy H Karz. Customer service was exceptional. Not once did the rep not try to sell me on anything and was very upfront with me and walk in customers. I Ended up getting a quote for some maintenance on my wife's car that is due coming up and plan on taking it in next week. Good service and honesty is hard to come by nowadays and I'm glad I found it at Happy H Karz.

Alex, the owner, was a pleasure from start to finish. From calling ahead of time and speaking with…read morehim on the phone, to communicating issues with my car, to check out. I liked how other maintenance that needed to be done were presented to me in a clear manner, without feeling pushed. It was estimated the repairs would be done around 2:30pm but called at 1pm that it was finished so not only done in a timely manner but didn't forget to call me (past mechanics have done that to me where all day will go by waiting for a call until I have to call them and it drives me crazy!) Issues were connected to my air conditioner and had a 3.5 hour drive ahead of me; had AC on the whole way and didn't run into the same problems. The repairs were pricey so I can't say I got a good deal or not, as I am unfortunately not knowledgeable on cars, but I felt Alex was trustworthy. Thank you!!!!

Horrible service Dawson! You could have told us 3 cars in…read moreline for a state inspection that you "system went down". Seems you just got overwhelmed. Be better Dawson slow foot.

Appreciate the professional service from the two gentlemen god bless much appreciatedread more

I had previously come here and my experience with the past employees was awful but today I was able…read moreto come in and Carmen helped me to get my oil changed. I left with a smile! Thanks again for the friendly service. I will be back.

I am so upset on this MEMORIAL DAY weekend. I sent my 16 y/o to this location for an oil change on…read morehis Toyota Corolla. We are a VETERAN family and I have been told several times that it's noted in our account. My 16 y/o was recommended the most expensive option and told he needed several additions to his service. He was quoted well over $100 for a Corolla. I called and spoke to someone and asked for the least expensive oil change and thats it. I was told that he would need his veterans ID. I told the gentleman that all of us meaning, three other cars bring our cars there and if I did not have the ID it's always been noted in the account. He said that was not sufficient and did not offer or mention the additional coupons that I found online after my son left. Fine, I understand that anyone can come in and say they are a veteran. But as I stated, I have been told several times that it's been noted in the account. Most reputable businesses will offer the coupon that they have and this also was not offered. This location just lost four cars. I am aware that in the grand scheme of things for cars means nothing to this business. But I will be informing all of the veteran communities as well as the other community organizations in the Cypress area. Happy Memorial Day.

I had the worst experience at Take 5, Shop #554 on West Little York in Katy, Texas. I drove in and…read moreasked for the price of an oil change. I was told it would be $100, and they confirmed they would accept my $20 coupon, which would lower the price even more. I agreed--and they proceeded to drain the oil from my car. Only after draining the oil, they told me the price they gave was incorrect because the employee "was new and didn't know this shop's pricing." He said he had only been there for two days. I explained that lack of training is not the customer's responsibility, and I should not be charged more because of their internal mistake. The employees called their manager, and the manager told me he couldn't "give me free service." I told him I wasn't asking for anything free--I was only asking to pay the price I was initially quoted. At this point, my car had no oil, so I couldn't safely go to another shop. They essentially forced me into paying a higher price if I wanted the correct oil put back in my car. Unlike other places like Jiffy Lube that at least clean your windshield or offer small courtesy services, I did not receive anything of that sort here. They claimed they topped off other fluids, but I will get that verified at another location because I no longer trust this shop. I called Take 5's main customer service, and they told me to pay the shop for now and they would escalate my concern to the district director. I'm hoping the district director will review this and issue a refund.

These people tried to charge me $132 for an oil change on my 2012 ford focus, went across the…read morestreet to Walmart and they did it for $48 !

I came in with a nail in my tire and unfortunately it wasn't repairable. They were honest and…read moreupfront about the bad news, but immediately offered a solution. They were able to order the exact same tire at a very fair price, and the customer service throughout the process was amazing. They moved quickly, ordered and installed the tire, and made sure everything was done in time for me to get back to Austin for an important meeting. Professional, efficient, and genuinely helpful. I really appreciated how easy they made a stressful situation. Highly recommend Street Service Tire and Auto Repair.

Truly five star experience at Service Street. I stopped in on a Tuesday morning, midway through a…read morecross-country roadtrip with a newfound nail in my tire. The boys at this location were quick to help me, taking my vehicle up for a quick inspection of the tire. It turned out to be a slow leak, in a repairable area, so within 20 minutes, I was patched up and on my way. The cost was well within my expectations, and I would go out of my way to stop by again with any issues I might have with my car. Quick, easy, and friendly!

I had a very disappointing and concerning experience with Christian Brothers Automotive - North…read moreKaty. Over multiple visits, I was charged several thousand dollars for diagnostics and repairs, including an ECM replacement, fuel system work, and additional services. Despite these extensive and costly repairs, my vehicle issue was never resolved. What is most frustrating is the pattern of misdiagnosis. Each visit resulted in a new recommendation without a clear or confirmed root cause. After being told the issue was the fuel pump, I approved the repair based on the assurance that if it was not the cause, I would not be charged. However, I was still charged, and the problem remained. The vehicle was also kept for over a month without resolution. When it was finally returned, it was in worse condition: Fuel level had dropped significantly (approximately half a tank, about 200 miles of usage) Physical damage was present, including issues around the door area and battery cover Components appeared to be left open or improperly reassembled A new "low battery" warning appeared that was not present before service I was later informed that the vehicle had been modified to bypass issues related to the BCM instead of properly diagnosing and repairing the root problem. At this point, I have lost confidence in the accuracy of their diagnostics and the quality of their work. I cannot recommend this location based on my experience. I strongly advise others to seek a second opinion before approving major repairs here.

I brought my car in and after a full inspection, they were honest enough to let me know it wasn't…read morefixable. Instead of charging me for unnecessary repairs, they advised me to move on from the vehicle. Ive never received this level of customer service at an auto shop. They could've easily charged me thousands but they didn't and I respect that so much. This car means a lot to me it was left to me after my brother was killed so it wasn't easy to hear. They were upfront and compassionate in how they handled everything. The loss of my brother is the real weight here, and I truly appreciate their honesty and care during a difficult situation. That level of integrity and customer service is rare.

First try after receiving a mail out coupon. Great service better than expected. Very fast…read moreturnaround once it was in the oil change Bay and only a short wait to get into the bay. They topped off the other fluids in addition to changing the oil check the tires and the battery. Very friendly and clean facility.

Ian the assistant manager was very nice and helpful and he was training all of his employees very…read morewell and they were quick and attentive to detail

PLEASE DO NOT PURCHASE. Horrible service. The business name is misleading and is listed 3 different…read moreways. The location itself was extremely unclean and not a place I would normally patronize. I was there only for emissions testing, yet they attempted to upsell additional services and inspected my air filters without my consent regardless of me telling them I was pressed for time. When I raised concerns, the staff became rude, loud, and condescending, despite me explaining that I needed the emissions test completed urgently and I made it clear THAT WAS MY ONLY FOCUS. The woman at the front counter named Julissa called me "crazy" while I had my AirPods in and and then followed me outside, telling me to "be safe driving" in a very nasty way after I stated I would be filing a complaint and made it clear I would never return. This lady literally followed me outside to my car harassing me. Afterwards, she filed a false police report, claiming I made a threat simply because she did not want me to report their poor service to Groupon. This behavior is unacceptable; misleading business practices, harassment, and making false accusations are not okay. I will be pursuing this matter further legally, especially after seeing they were suspended for vehicle inspection and are on a Disciplinary Action Report for Inspectors!

Good Service and done the work very easy for me with detailed information about the service cost…read moreand time duration. And handed over the car within the stipulated time.

The people that work here are always nice. They keep you updated along the way when you bring your…read morecar in. I'll always come here for inspections and oil changes.

I personally will not return to this particular location and I will explain why…read more I found out about this company through an ad, and I thought "oh wow, I love that they can quickly get me in and out, I don't have to get out of my car, and I DO need an oil change. Sign me up!" I pull in and they guide me into the spot where my service will begin and I instantly felt like they were trying to hustle me instead of help me. I was okay with the upselling, IF they took care of my original need before stacking on things to get what they wanted out of me. I felt unsure and uneasy through the entire process. One of the technicians even handled my car in a way that I would never handle my car, so I definitely did not like that. At the end I was just so happy to get out of there. The feeling of being hustled was a pretty bad feeling. I won't return. My car and I do not deserve such service. I'm a firm believer that if you just take care of the customers basic concern/main needs, you will earn trust and be able to open them up to the upselling presented to them, AFTER. To top it all off, after I left the shop, I went to the store. When I got back in the car and started my car up, the check light came back on, FOR AN OIL CHANGE!!!