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    Strickland Brothers

    5.0 (2 reviews)
    Closed 8:00 am - 7:00 pm

    Services - Strickland Brothers

    Oil changes

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    7 months ago

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    2 years ago

    Quick, easy, efficient and NO attempt to upsell. 5th star for Luis who was awesome!!

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    Christian Brothers Automotive North Katy

    Christian Brothers Automotive North Katy

    (74 reviews)

    I brought my car in and after a full inspection, they were honest enough to let me know it wasn't…read morefixable. Instead of charging me for unnecessary repairs, they advised me to move on from the vehicle. Ive never received this level of customer service at an auto shop. They could've easily charged me thousands but they didn't and I respect that so much. This car means a lot to me it was left to me after my brother was killed so it wasn't easy to hear. They were upfront and compassionate in how they handled everything. The loss of my brother is the real weight here, and I truly appreciate their honesty and care during a difficult situation. That level of integrity and customer service is rare.

    I had a very disappointing and concerning experience with Christian Brothers Automotive - North…read moreKaty. Over multiple visits, I was charged several thousand dollars for diagnostics and repairs, including an ECM replacement, fuel system work, and additional services. Despite these extensive and costly repairs, my vehicle issue was never resolved. What is most frustrating is the pattern of misdiagnosis. Each visit resulted in a new recommendation without a clear or confirmed root cause. After being told the issue was the fuel pump, I approved the repair based on the assurance that if it was not the cause, I would not be charged. However, I was still charged, and the problem remained. The vehicle was also kept for over a month without resolution. When it was finally returned, it was in worse condition: Fuel level had dropped significantly (approximately half a tank, about 200 miles of usage) Physical damage was present, including issues around the door area and battery cover Components appeared to be left open or improperly reassembled A new "low battery" warning appeared that was not present before service I was later informed that the vehicle had been modified to bypass issues related to the BCM instead of properly diagnosing and repairing the root problem. At this point, I have lost confidence in the accuracy of their diagnostics and the quality of their work. I cannot recommend this location based on my experience. I strongly advise others to seek a second opinion before approving major repairs here.

    Strickland Brothers - oilchange - Updated May 2026

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