Good service, good actitud, respectful…read more They always try to help, you need is to be patient as they have many requests. Just need to talk with them to know what date/time works better, specifically if you need services beyond the regular oil change

Called these guys they agreed to pick up my vehicle and never came no callback nothing. Terrible…read morecustomer service big red flag for an auto shop. Take your business elsewhere

Today, I received exemplary service from Auto Care USA, MIke, and the team. Now it was a simple…read morevisit for tire alignment after being referred by the local Discount Tire, but the appointment was made with ease and at my convenience. I was able to add vehicle inspection at the end at the last minute, and it was handled in 10 minutes. After leaving there was an issue with the vehicle pulling to one-side and after bringing back it was reviewed, fixed, and I was out the door in 15 minutes.

My daughter took her car there. These guys took advantage to her for being a female. They…read moreconducted diagnostics test and found one ABS sensor faulty. They changed it out still had the same problems. $600 later. We took it back they ran diagnostics and said the front ABS sensors needed to be replaced for $500! Are you serious! I looked on line for all four they are $38.00. Now these guys want to charge my daughter for the back sensor they jacked up and the front sensors! I'm taking my daughter's car to an honest mechanic. I do not recommend this place , beware folks.

A real stand up shop that's proved themselves time and time again. They care about their work and…read moreit shows! I paid an absolutely fair price and got relatively quick service for how popular they are in Katy. I even got a ride back home on a busy weekday. Thanks guys

I've had nothing but great experiences with Smith's Autoshop…read more On my first visit, I came in after a chain auto shop replaced my starter, which broke down in just one year and cost me $300 more than what Smith's charged. The associate at Smith's took the time to explain that the starter I previously had was old, which is why it failed, and they guaranteed that the replacement they installed was brand new. Their service and communication throughout the entire visit were excellent and very reassuring. On my second visit, my car wouldn't start and had to be towed. I called in the morning, and they immediately recommended a partnered tow company, got my car into the shop, and had it fixed before closing the same day. Chris kept me updated the whole time, which I really appreciated. Smith's Autoshop is now my go-to auto shop. They've provided the best service and communication I've ever experienced from an auto shop. Highly recommend!

At this point I don't even think about taking my car anywhere else for anything , ever. Gil , Jack…read moreand Christian have taken care of any and every issue I've ever had with purely honest feedback on what the issue is, what's critical for me to fix now and what I can hold off on. They always educate me on how to care for & look out for potential issues as well. The service from the moment you step through the door to the time you pick up your keys is a white glove service that is rarely seen anywhere. Don't take your car anywhere else.

I just wanted to take a moment to express my heartfelt thanks to Jack at Katy car care for fixing…read moremy son's scooter. Your help and generosity in helping us out means so much to us, and he is thrilled to be back on it. We truly appreciate your kindness and expertise!! You blessed a grateful momma.

I went in this morning to get my oil changed. One of the tech (Blake) took initiative to get my car…read moreand start the assessment, to see if any other service was needed. Long story short-he noticed that the last time I was in for the same service, my vehicle was given the incorrect level of oil and charged for wrong service. He immediately made sure to make proper corrections to my car's profile in their system for future visits. It's individuals like Blake, that earn my trust to a brand that I may keep staying loyal by bringing my car for its needed services.

Do not trust this Express Oil Change location with your vehicles. They used predatory tactics,…read moredamaged my vehicles, lied about leaks, and dangerously overfilled an engine to cover up their mistakes. 2015 Acura (Car 1): About two months ago, I brought this car in for a routine oil change. The shop claimed the drain plug was suddenly damaged and that I needed a brand-new oil pan. Oil pans do not randomly fail on the exact day you pull in for a service. They said to plug in a temporary, oversized plug to patch it. One week ago, I had to return to get the oil pan completely replaced, and they charged me $500. I bought this car only 6 months ago from the Land Rover Dealership. 2008 Lexus (Car 2): About two weeks ago, I brought my Lexus in for an oil change. They told me it was "too early for an oil change" and that they just "added more oil." As soon as I parked the car at home, fresh oil began leaking onto my driveway. When I brought it back to have them check the leak, the technicians claimed it was suddenly "leaking from 2 places on the engine." Mysteriously, when I got the car home again, the leaking stopped. When I pulled the dipstick to check their work, I discovered why: they had maliciously overfilled my engine by nearly a full INCH above the maximum dot. They stuffed roughly 2 extra quarts of oil into my engine to hide the fluid loss, completely ignoring the fact that driving a car overfilled by an inch will whip the oil into foam, blow out seals, and destroy a motor. This shop is dishonest. I keep a photo of the 1-inch overfilled dipstick as proof.

If I could give more stars I would! Went to them with Groupon for brakes because a houston shop…read moretold me I needed them. After taking pictures of brakes they showed me they were great but oh my bearings were so bad I don't know how I drove around with grandkids in car! Long story short they repaired Wheel Hub And Bearing Assemblies, Replace Liftgate Support Struts,Replace Stabilizer Bar Link Kit, fixed engine light, tinted windows, replaced broken headlights, and replaced broken side panel. For an amazing price saving me over $1000 from another shop's estimate. They even offered me no credit check, no interest for 100 days financing. Wouldn't take any payment for parts until work was done. They care about their customers, reputation and community. My mechanic forever!!

i paid for rotors that i never got, $359. owner was very rude. hes done this to many peopleread more

Finally. A place that knows how to treat people. Thank you for paying attention and listening to…read morewhat my needs were.

From the owner: For the best auto repair Katy has to offer, trust Sun Auto Tire & Service. Equipped with…read morestate-of-the-art diagnostic and repair equipment, our Sun or Certified Master mechanics are committed to providing top-quality service. From brake repair to oil changes, Sun Auto Tire & Service offers all of the services you need to keep your car or truck on the road.

If you're not in a hurry, he's your man. Fair, honest, but he's a one man show, so repairs might…read moretake a bit longer till he can afford some help.