Worst location ever. Waiting for over an hour just to even be spoken to. They have teenagers running this place and clearly don't know what they are doing. Don't come here if you want things done properly and in a timely manner read more

Best Take 5 I've been to so far, they even cleaned my windows I was like huh?! lol They move very FAST, great service and honest people.

I've come here consistently for oil changes for about a year now. Service here is done very efficiently and quickly. There's always coupons available too for discounted rates. I came here last week for a state inspection and only waited for one car ahead of me. Once it was my turn I was done in about 10 minutes. read more

Everyone was soooooo nice even the shop manger they got the job done and was so friendly and professional shout out to tru the shop manger for getting the writing off my windshield read more

Hello, my name is Ashley B. Let's get started with the review! I decided to get an oil change today after I received a $25 off coupon from take 5 via email. it was the best decision I had made because I've been putting this off for the past couple of days. I opted for the basic oil change which was originally $51. I used a $25 gift card so It brought the price down to about 32.85. I normally go with the $82 oil change but with this oil change, I will be changing it out after 3000 miles so that works for me, plus it keeps the price low. I gave this place. Four out of five stars because normally they would clean the windows and fill the tires with air and even give you a cold bottle of water but it seems that take 5 has gotten away from this. I don't hold the guys to this standard because I know they are working hard all day in the heat and need some type of break. My thing is don't start something that you cannot finish on each oil change. Maybe hire more people if this would even help, but it's lagging in that department of other stuff that will basically keep the business running more smooth. Anyway, that's my take on things. Have a nice day!!! read more

Take 5 Oil Change - Prices for the many oil changes - Oil Change Stations Near Me - Katy, Texas

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This is probably THE best Take 5 that I've been to. The team was prompt, serviced my vehicle properly, and even changed my antifreeze at a discount. On top of that, gave my kids a Caprisun and a fruit snack! Thanks to the entire team for taking care of our needs & treating us like family! read more

Take 5 Oil Change - Pit Zone - Oil Change Stations Near Me - Katy, Texas

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The Mason Road office is superb. Went and got the inspection for my car and was very surprised. I have been going to this location for the past 20 years for both oil change and inspections. The office is under new management now and is very clean and you stay in your car!!! Tru was superb, friendly and fast!!!!!! Heather read more

Matthew was very thorough in our oil change. The staff offered us water while we waited. They were very friendly and even wiped our windows before we left! Really likes the care from the staff. No scammy vibes read more

You wouldn't believe what racist and inconsiderate thing happened today. My mother dropped her car off this morning at a Chevron Xpress shop to get a diagnostic check and what happened after was inhumane. When we went to pick the car up, my mom paid them, they gave her the key and the car wouldn't start. I asked the man working there what happened? We never had an issue with the battery. He said, I don't know. I asked him why wouldn't he help us and he said the manager told him not to. So we had to charge our car in 98-100 degree heat while the employees we paid to help us with the car cussed me out because I was concerned about my mother's car. I'm sending the video I took of this occurrence to the media. People need to know that the white men who work at Havoline Chevron Xpress on Mason Road in Katy, Texas can careless about a senior citizen black woman who has been a customer of this location for 10 years. She has been a loyal customer of theirs and it's heartbreaking to know they will ruin her car and cuss us out at the same time. The car drove in there with no battery problems and when we tried to take it home it couldn't drive out until we charged it. read more

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Wow! I literally just left this place like 5 minutes ago and had to write a review as soon as I got home! All the mechanics are so nice and took such great care of me. Turns out the person who did my oil before this used a broken (and complete different) drain screw and they replaced it no problem! They explained everything so I, totally unknowledgeable with cars, would know what was going on! Definitely coming back!! read more

Michael & Andrew assisted me today and they were great! So friendly and the service was quick! I've never gone to a drive through type oil change place before, I will definitely be coming back. It's the same price as all the places you have to wait inside for and the people were so nice here. read more

Last time i came here the men with piercings were very kind to me. I came in to get an oil change again from my trusty shop. Usually they come out especially if it's empty and there was only one car in the bay. I waited and an old white man with a hat came and says can i help you??? and throws his hands in the air at me. I said yes i called about an oil change but i had already decided i was going to visit a different shop. this man was very rude and even when i called about the oil change prices he was very rude but i just thought he was having a bad day. read more

Went about a month ago to get an oil change everything seemed okay for a while until i was on the freeway and suddenly hear what sounded like a loud static noise. when i pull over to see what was wrong the metal plate they take out to do the oil change was missing multiple screws and the remaining screws were almost all loose, the plate was scraping across the concrete while i was driving trying to get to a safe exit. not a single person from this take 5 let me know they lost the screws rather i was forced to find out later. when i call the number provided a automated message says it will direct me to someone to help and every time it just hangs up. i was forced to pay for their mistakes that they never thought to inform me about. will NOT be coming back. For what i paid the end result was not worth it in any way. find somewhere else if you need a oil change the risk isn't worth it. read more

This location is Just simply fantastic. Honest service and I wish I would have come to this location sooner. Berlin took care of me and he's the best! Never been more happy with an oil change in my life seriously!! read more

Do not take your vehicle to this location. My daughter got a oil change and they did not put the oil cover panel back on the vehicle correctly. My daughter called me saying that the car was making a noise when she drives. She is away at college and I instructed her to take the car back to the dealership. Come to find out they did not put the cover panel back on and it needed to be replaced. I called and spoke to the shop manager and the first thing out his mouth was if you look at the back of the receipt it says..... and since you took it to the dealership we can't help you. No I'm sorry, just we can't help you. I think thats pretty crappy customer service they could have offered a coupon for a discount on a future oil change or something!!!!!!!!!! read more

Got my oil changed and everyone was super kind and it was done quickly!! I usually put off getting an oil change because it's such a hassle but this made me rethink my feelings on oil changes! read more

Came in for a state inspection and they haven't gotten their approval from the state for the new owner yet. They were super nice, directed me to nearby choices who could do it and gave me a coupon for a free oil change- I said "I have synthetic blend though" Oh, well then its just a $20 charge for a change! Wow, he was a super nice guy, I didn't catch his name, they certainly didn't have to give me a coupon but wow how nice. the Synthetic blend my truck takes is not a cheap change near my house pushing $50-$60 so I will try them out since these guys are near work and then see what their regular price is for the oil change for my truck- may stick with them. read more

I came around 4:30 ish to get my state inspection, the line wasn't very long but there was a mechanic that was rude the entire time I was there. When I pulled into the parking lot he gave me vague instructions on where I needed to go, When I wasn't going where he wanted he got disrespectful. I watched his other interactions with the other customers and he was a little more respectful. My service was quick, but my customer service experience there was awful. read more

Matthew is a fantastic worker. very fast service and friendly!

I came here to get my wife's car oil changed. They are even open on Sunday so I figured they would not be crowded and I was right. I was able to pull right in. If you look them up online there are a variety of coupons for different services that you can obtain. I got the oil change one that gives you $7 off. I sat in the waiting room and watched a little tv. It isn't cable so there isn't much variety. While I was waiting 3 more people came in to wait , I think 1 was getting vehicle inspection the rest oil changes. After several minutes my car was ready and I paid with my discount and was able to leave. We have 4 cars and trucks and we bring them all here for inspections and oil changes. They usually do a good job and are pretty friendly with me. The only fault that I have was they did not reset my computer that tracks when I need the next oil change. read more

ive come to this location multiple times and ONLY this location for OIL CHANGES. I have never had a oil leak in my cadillac since ive bought it, here i am looking at my oil leak as we speak. ive taken my car to this location about 3 weeks ago for my most recent OVERPRICED oil change, where they were whispering about my leak, I never spoke up because i figured as OIL CHANGE ESTABLISHMENT, the EMPLOYEES would Inform me if there ever was this specific problem or any problem with my oil in general. Dont waste your money coming here. seriously.. read more

Very quick service for my state inspection. The employees were very friendly and courteous. Thank you guys!

I always come to this location for my oil change as it's close to my house.. the guys here always do a great job. Today I came for my oil change and had to wait a little bit longer than I usually do. I think it was the manager that is always here when I come- gave me 50% off my oil change for waiting so long!! J was so grateful. I will continue to come to this location. Even though I had to wait so long they always are so nice and take great care of my car!! read more

I always come here for my oil changes. Everyone is extremely polite. I've never had a bad experience. They always do a quick and great job. I recommend this shop to all my friends and family. read more

Been to this place several times before...the guys that work here are pretty cool and the service is quick...which is always a plus for me...they look over the vehicle and try to sell you stuff...just like every oil changing station...but they don't try to force any unnecessary vehicle services on you...I recommend this spot to anyone read more

A bit expensive, but they give a coupon for a free express car wash down the road. Service was good and timely.

Went to get my vehicle inspected the other day. I was told an inspection could not be done because the fuse that powered my cigarette lighter/charging port was blown. I needed to replace it. They completely overlooked the fact I have another charger in the middle of the console for them to run diagnostics on my vehicle for an inspection. Went to vehicle inspection location without any issues conducting an inspection even with a blown cigarette lighter. read more

These guys are rude. They were extremely short with me. They were not helpful and tried to con me. I saw them ask other guests what services they wanted. I saw them fill other guests tires with air while they waited. They took about 5 mins on my car and them tried to double charge me. This was my first time going and I will not be going back. Treat all of your customers equally. Be of service. Be helpful. No need to be rude because I have a coupon. There were other services I would have happily paid for had you given me the opportunity. I'll happily take my business elsewhere. read more

Pulled in for an oil change in my company truck. Asked for the price, tech told me the price, I agreed on the price. They did the oil change so quick I was really impressed. In & out in less than 15 minutes. Paid the bill & left. The tech was courteous, neat appearance. Shop was clean, the waiting room was clean. They have a tv to watch. Excellent experience would definitely come back again when in the area & I need an oil change. read more

Take 5 Oil Change - I like the reminder - Oil Change Stations Near Me - Katy, Texas

I've been bringing mine and my daughter's cars here for years and always receive prompt service.

The worst place ever !!!!! customer service is terrible!!!!!! manager Jim Knew very very rude to his customers !!! doesn't care whether you're there or not !! need to get rid of him would not recommend it to anyone!!!!! The way they treat customers is horrible !!!! read more

This is the first time I've come here with a cloth interior. My mistake, I guess I should have had seat covers on my ARM REST. The only thing in the front without a cover gets dirty! I took it back and I got an apology and they said it would be fixed right away. Great! But does this look clean to you? Of course when I came back to look a second time everyone had disappeared. They know what they did. If they had only had the decency to refund me for my oil change, I wouldn't be so mad. But no such courtesy. I haven't even had this car for a year. I try to keep my seats clean because they are tan. I have two kids below the age of seven who haven't even made it dirty, and I take it here one time and there's oil or grease on my arm rest. When I got in my car it even smelled like smoke. I'll never be back and I am beyond livid. $63 to dirty up my vehicle. Thanks for nothing. read more

Take 5 Oil Change - Oil Change Stations Near Me - Katy, Texas

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We called 1st & got quote on the cost of the request, they were on point with the quality work, keep on point with 5 minute oil change, and very customer service. read more

I live in the area and we always bring our cars here. They r friend fast and don't hassle me for unwanted up sales. The free car wash pass is a nice perk too!! read more

We just got our oil changed here and Paul was wonderful. From customer service to knowledge, I was highly impressed and if I lived in Katy Texas I would only see him. Thanks Paul, whodat!!!! read more

Sloppy Didn't tighten the plug to the oil pan. Leaked a quart of oil in my garage. So much oil it ran out the garage onto my driveway. Took it back and when they were fixing the mistake tramped oil and grease over my car interior. Now I have to clean that up too. read more

First-time customer. Got an oil change and vehicle inspection. Pretty fast service. This place doesn't seem to be getting as much business as the other places next door. Oh well, that means faster service. read more

Take 5 Oil Change - Business card, Aug 1 2013 - Oil Change Stations Near Me - Katy, Texas

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I came in 5 minutes before they closed for an oil change and I did not get turned down. The service was extremely fast and they have great prices. read more

I've been bringing my car here for decades. I've brought 7 different vehicles here and every single time it's fast and amazing. They don't try to bs you. read more

Junk junk junk this place is junk. Took my pu in for a old change and inspection. Next thing I know I'm being charged for an ac filter and no inspection. Wait I came in for an oil change and inspection. Well they gave the truck back and then said well your computer is not being recognized so we didn't do it. How about a heads up when it comes to something like that. Gave no info just pretty much can't do it. Now I know what you are thinking NO UPSELL? Nope no up sell no information just tag on a ac filter. Really hard to find a honest place with decent customer service. read more