If I could, I would give this business 0 stars. If you value and love your vehicle, please DO NOT…read morego to this location. I'm extremely disappointed with my experience at Christian Brothers Automotive. I first brought my car in on 6/24/2025 for vibration on the front passenger side. I spoke with Robby Stahmer, who diagnosed the issue as worn struts and recommended replacing both the front and rear struts for a total of $2,433.07. But when I picked up my car, the vibration was still there--and now there was a clacking noise too. Over the next few weeks, I returned several times, only to be told something different each visit. I paid another $677.03 for a control arm ball joint after being reassured it would finally fix the issue by Robby Stahmer. It didn't. A technician, Edgar later admitted he still heard the same noise and suggested different parts, but management told me I'd have to pay all over again, even though the original problem was never resolved. I've now spent $3,110.10, and my car is in the same condition as day one. The owner promised to follow up on 7/23/2025, but months later I still haven't heard a word. I feel ignored, misled, deceived and deeply frustrated. I'm asking for a full refund for repairs that didn't fix anything.

Back in July, my car was making a loud screeching noise so I took my car to Christians Brothers…read more Upon arriving everyone was nice and welcoming but once my car was inspected outside immediately the front desk person Eric told me that they would need to take out parts in order to get to the engine. Immediately I was confused since he than begin talking about replacing valve covers due to "Houston Heat" and I even mentioned that it sounding like I just needed a new starter. I told him that we can get a quote for one valve cover and remove/replace starter. He originally quoted me over $1500 and gave me a pamphlet that goes over payment options. I feel like since I was a female and had a nice car that the shop was trying to take advantage. I then took my car to a local shop and had the starter replaced for $150 which solved the issue. Please be assertive and careful with these shops!

Came in for a state inspection. Tyler and the team were friendly and quick! I was out in under 10…read moremins. I know where to go for next year's inspection!

Wow! Super fast service. Not to mention the place is spotless, extremely clean. Definitely…read morerecommend this place.

Great service and professionalism. Ability to provide auto mechanical and body repair.read more

I do not recommend this place for any type of car repair. The work done here is far below basic…read moreprofessional standards. I brought in my 2018 Cadillac Escalade, and everything went downhill from there. They damaged my wheels while replacing the tires. Then they charged me $12,000 for front struts and rear air bag replacements--only for me to bring the vehicle back because the front strut wasn't installed correctly. They claimed they were "under new management" and would "make it right," but nothing was ever fixed properly. They also insisted my spark plugs needed replacement. Supposedly they did the job, but the moment I picked up the vehicle it was ticking, running rough, and performing worse than before. They kept the car again and told me it was "good to go." It wasn't. The Escalade broke down on Saturday. I had it towed to Firestone, who immediately found an exhaust leak causing the ticking noise--and worse, they showed me the spark plugs that this shop installed. They were stripped. To make things even shadier, this place doesn't provide proper paperwork for the work they claim to perform. Between the sloppy repairs, the outrageous charges, and the lack of documentation, this shop is absolutely untrustworthy. I also contacted the corporate office and received no response. Save yourself the headache and consider bypassing this business. It seems their focus is on taking your money rather than properly completing repairs. No Customer Service.

Nice people. Did the oil change quick and weren't pushy with the "add ons". I would recommend…read morecoming here for an oil change.

RUN FAR AWAY - Worst Experience of My Life!…read more Please, whatever you do, RUN FAR AWAY from this Valvoline. I came in for a simple oil change, got pressured over and over to do a transmission flush, and it destroyed my car. My transmission was jerking, grinding, and my check-engine light came on. The dealership confirmed the fluid was burnt with metal debris, and now I'm facing a $12,886 repair. When I called to get help, the so-called investigator Stephen spoke rudely, took no accountability, and pretty much hung up in my face--even with a corporate rep on the line! They denied my claim without any written proof, only excuses. THE SERVICE WAS NOT EVEN SUPPOSED TO BE PERFORMED ON MY TYOE OF TRANSMISSION ACCORDING TO THE DEALERSHIP! I'm beyond disappointed and furious. If you value your vehicle, your money, and your peace of mind, do NOT trust these people. They're not accountable, they're unprofessional, and they clearly don't care about their customers. Save yourself the stress--go anywhere else. -UPDATED AFTER RESPONSE- Jamie, thank you for responding. At this time, Valvoline has denied responsibility for the transmission failure that occurred immediately after your location performed a transmission flush on my vehicle, despite dealership documentation confirming internal transmission damage consistent with service failure. I have already provided all details to your claims team, and I have formally filed complaints with both the Better Business Bureau and the Texas Attorney General Consumer Protection Division. I have also retained documentation including dealership findings, service invoice, and a recorded call (with consent) in which the claim was denied without written investigation results being provided. I am still without a vehicle, unable to work normally, and experiencing significant hardship as a result of this service. I look forward to your corporate team reviewing this matter thoroughly and providing a fair resolution. For transparency, I will continue updating this review as the process continues.

These past few weeks when I have been struggling to use my car with two broken external handles, I…read moreWISHED I had the mechanical skills to fix my car. Since I do not, the next best thing was finding LA Auto which is Woman owned and Operated to fix my ride! LA Auto was brought to my attention thanks to the Projects feature in the Yelp App. I sent out a request for a job or service and Yelp broadcasted it to businesses to reach out to me concerning the service. I had initially had a different mechanic before LA Auto that was going to do the job, but a price change occurred before the vehicle was in their possession. Decide to nix that mechanic and go back to the drawing board acquiring estimates for the job. By this point, I had already ordered and picked up my parts directly from the dealership so they would match my vehicle. All I needed was the labor to complete the repair. I was really intrigued that there was a Woman owned and operated auto shop in Houston, so I decided to reach back out to the shop about an estimate for labor. My inquiry was Friday afternoon, so I didn't expect to hear back until Monday. Liz, the Owner, however, was in contact with me in and out the entire weekend asking for pictures of the parts to ensure they were correct for the vehicle based on the VIN as well as making sure they didn't need to paint the handles. She gave me a range on the price for the labor, which I could understand because she never saw the vehicle before- only pictures of the damage. We did most of our communication on Monday which offerred a great opportunity for me to get the car fixed that afternoon since she had an opening. I honestly thought I may have to come back another day to get the job completed because EVERY OTHER BODY SHOP I SPOKE TO said I would have to drop the car off just to get an estimate. I did that with one Pearland body shop and received a quote of over a THOUSAND dollars just to fix some handles! They even stated the labor was high because the panels of the car had to be removed. Thanks to Youtube, II knew that was not the case and Liz the owner and my mechanic confirmed my research as she completed the work on the vehicle in less than an hour WITHOUT removing the inside panels. She worked fast and I was even able to see her work from the office which provides a chair or two inside for waiting customers. A/C is blizzard cold inside the waiting area, so bring a jacket. This is not your car dealership waiting room with tvs and refreshments, so bring your own, but Liz worked so fast I didn't need to indulge in either! Really friendly, sincere, and affordable service from Liz at LA Auto. I am so glad to not only have my car repaired (FINALLY, with the exception of one small part that the dealership gave me in error that doesnt affect the main fix) but I am so estatic to support a small business owned and operated by women. I am telling everyone I know about LA Auto if they ever need repairs on their vehicle. This place is a real gem and deserves to shine!

Was searching for a shop to install lowering springs on a supra. Discovered this place and saw…read morepositive reviews. Staff was professional and provided a reasonable price. They did an amazing job. Thank you. Would definitely recommend.

I would and have recommend this shop for your auto maintenance needs. I have never felt bullied or…read morepressured into expensive or unnecessary repairs or upkeep for my car. They keep track of and let me know critical windows of necessary repairs my car needs which, unfortunately, as a woman is not something I encounter as a standard norm. I feel confident taking my car in and driving off the lot knowing I am educated and my car is well taken care of.

Customer service over the phone is moderate. In person, they can be a bit standoffish. I've been…read morehere to get service done and ask automotive questions. First off, they've been quick when getting my service done, which I love. Second, the times I've come there to ask automotive questions, it seemed like I was a nuisance. In short, customer service is key, and they really need to work on it.

They are quick and efficient i have had two tire issues and one had a broken rim they assisted me…read morewith finding a new one with a reasonable price .

From the owner: Used Tires starting at $45+! Tire/Flat Repair starting at $15+! Wheel Alignment starting at $60!…read moreAffordable auto repair!

I've always had good service at the Grand Parkway location without extremely long waits. They honor…read morelong term agreements to maintain tire rotations and maintenance when needed. Complete car care is offered but I've never gone beyond tire service. The cost of basic tire repair is very reasonable.

Romeo was very informative and helpfu, told me what I needed and saved me…read moremoney instead of doing what I wanted he lead me in the right direction. 10 out of 10

This place is honest and dependable. Best in Richmond! Give them a chance you won't regret.read more

I was sent here to get my tire bolts fixed and since I was there I asked if they could repair one…read more(1) single blown out bulb in my headlight. Geo Diaz comes to tell me he couldn't fix it because the wires were fused together. I go home and later discover all of my headlights were out because these mechanics disconnected the wiring of both headlights. Geo Diaz could never give me a straight answer or explanation either. Do better and stop acting like servicing people is a drag.

I was recommended by Yelp. Mr. Corbin assisted me today for an alignment on my car. I had a really…read moregood experience, at a good price. I would recommend this Auto Repair Service to anyone. And, I don't write reviews!

I have used Colony One Auto Center for over 20 years! The only time I have taken my cars to the…read moredealer is for recall situations. Colony One has done everything else. Honest, knowledgeable and caring! The best!