I went to Billy at Logan's Auto due to a low oil pressure reading. Needless to say it was the day before 4th of July, and I definitely needed my car to get some things done. Billy and Martin worked on my car until it was repaired. Billy explained what he was doing so there was no surprises, like most auto mechanics love to do. At the same time, he fixed my rear brakes as well. Another customer has a car that needed repair and Billy stayed past closing hours to fix that car so they can have it for 4th of July weekend. If you are in the immediate Mission Bend area, you have a neighborhood mechanic right there that is honest, dedicated and understands how families depend on their cars for many needs. The one thing I really appreciate is that Billy will take you to the back and show you the issues and gives you the option if you want it fixed. Mechanics that are dishonest will not take you to the back where the car is being is repaired. Another thing I like is that he is also back there working on your car repairs as well. read more

I highly recommend this shop!! Billy and his entire team are amazing, I bring all my cars here

Great service fast pace good prices. They fixed replaced 2 axels and fixed seized ac compressor in one day

DISHONEST & DISRESPECTFUL Billy is unknowledgeable and a very fast talker. He installed a Transmission in my car and this took from November 14th till December 5th. He initiated no contact until December 5th. I called him one time for an update and his words were "Don't call me everyday I Tell you when your car through thank you" and hung up. The car is older and no updates usually means there is a problem finding the parts. Finally a message was left "your car is ready and I need the payment". When I picked up the car He told me Everything was fine. Clearly Not. The car Lunged into gear something my car has Never done so I told him again to check and he informed me, he and his guy both test drove the car 8 to 10 miles. He said You have a 1 Year warranty you can bring it back and I will look at to see what it is. Really you just told me that it was ready to pick up. I still had not left his shop and you're letting me know you couldn't care less. I took the car to the dealership to do a diagnostic test. The findings were the transmission installed was from a junk car and the serial numbers were scratched out making it impossible for the service department to trace it. They also informed me that the torque converter doesn't fit my car. I went to LOGANS to discuss the Print-out from the dealership. Billy argued back and forth and smugly said he would have to check it out to find what was wrong. The dealer told me what was wrong and I had a video from the service department. He stood behind the desk and smirked and said " I told you I have to look and see what's wrong you have to leave it". I asked for restitution for the faulty transmission and he let me know walking away he doesn't give refunds. At this point I was thru. All I can say is Billy is a Professional Liar and doesn't care about dealer service findings or videos. The money he stole and his junk parts are a Valuable lesson for whoever reads this. USE THIS BUSINESS AT YOUR OWN RISK. read more

Horrible Communication, No professionalism whatsoever, extremely high diagnostics from the jump regardless of how simple or difficult it is.

I absolutely love Billy! He will be my mechanic until I move out of Houston. I was taking my car to the dealer for over 8 years, being over priced and neglected as a customer. Billy has found and fixed issues with my car that the dealer did not tell me about. I trust him and his knowledge! He is very accommodating and his business will continue to thrive read more

The service is great, the people here are honest, and the price is reasonable. They work on foreign vehicles! I brought my X5 here for my brakes and oil change. read more

Billy is very Professional and transparent! He told me to the back and physically should me everything that was wrong with my car. On top of that his work is fast, my car will be in the shop for two days max (I needed A LOT done). My car has been riding amazing and i've had no problems. read more

"Absolutely avoid this mechanic at all costs. They overcharge for everything, add unnecessary items to your bill, and their prices are even higher than the official dealership rates. The staff is incredibly rude and act like they're ready to pick a fight the moment you walk in. They treat you terribly and have zero professionalism. They promise to check your car and diagnose the codes, but then they tell you they need to open up the engine to find out what's wrong and try to charge you $1000 just for that. In reality, they never even do the actual inspection or open up the engine. When I realized their prices were outrageous, I decided not to proceed, but they still tried to charge me $1000 for essentially doing nothing." .They'll hold your car hostage until you pay, and they even charge you for the days your car sits in their shop. It's a total scam. Save yourself the headache and go somewhere reputable." read more

I highly recommend this place, Billy the owner was helpful and the place was super clean and organized !

First time visiting here just pulled up BILLY saved me so much money my car was sitting somewhere else for 3 weeks due to the mechanic having difficulty finding the part I needed I called BILLY he ordered the part I need plus changed my oil my car was fixed in 2 days HANDS DOWN THE BEST PLACE I BEEN TO Haven't had car problems in years smooth process SO IF YOU HAVING CAR PROBLEMS COME SEE BILLY YOU WON'T BE DISAPPOINTED read more

Logan's Auto - Billy in the back running to action - Auto Repair Near Me - Houston, Texas

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DO NOT COME HERE TO GET YOUR CAR FIX!!! They SCAM!!!! I always get my car checkup regularly every year. I found this auto shop nearby my house and decided to give a try, and they told me these on my 1st visit: 1) tires are not even that I need a new set of tires, I was informed that they got me the best set of tires that costed $600 - I paid for this. 3 months later to found out from NTB and Discount Tires that those tires are one of the cheapest. 2) alignment - paid for this, but they did NOT do it. 3) needs to change brake fluid - I declined this - went to NTB the guy said brake fluid is good. 4) needs to change engine oil - I declined this too - same as above, my engine oil is fine according to NTB guy. I brought my car in again for balance and rotation which I'm sure they did NOT do..how? Because I marked each of my tires. Again, DO NOT LET THEM STEAL YOUR MONEY!!! read more

Billy the manager and the team here are honest and quick. I don't live near here and just needed to get my inspection taken care of. I knew that I had a parking light out and they only charged me $2.50 for a new bulb and labor. They were a pleasure to talk with and work with. If I lived near them they would be my normal vehicle maintenance team. I have worked in and around the auto maintenance crews for a long time and these guys are honest. Cars are more complicated than that used to be and sometimes want to repair is fixed other issues come up. This is usually a sign of a neglecting car and not a reflection on a maintenance company. I personally have had a couple vehicles that are giving me issues like some of the bad reviews left here. Please give them a shot for your business and you will not be sorry. Keep up the excellent work guys. read more

Logan's Auto - My blue newly inspected - Auto Repair Near Me - Houston, Texas

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My wife and I both use this establishment for repairs. The owner is very personable, and honest. He is very thorough when discussing what need to be repaired. He tells us what is urgent, and what can be repaired later. I would gladly recommend him to a friend. Thanks Billy... read more

I came in for an inspection and unfortunately, had some issues with my car. Billy was extremely helpful and understanding, he explained what the issue was, and offered to redo it in a week with no extra charge. The service is very fast and you can be confident that they won't overcharge you or sell you unnecessary parts. I will be going back in the future. read more

I have come to Logan's Auto Repair for 1 year now. My husband has an older car and I have a 2014. Billy and his staff have always been kind and caring. They try their best to work with you and your budget. I had a horrible incident in which a kitty was stuck in my car and ruined a couple of belts. Billy and his staff ordered me a Tow and I was in his office 45 minutes after being stranded on the road. They were incredibly professional although it was an awkward situation and even kind to me when i became emotional at killing this animal. I have recommended Logan's Auto Repair to many friends and will continue to do so. read more

This was probably the best customer service i ever received at a auto repair shop. Upon arrival i was greeted by the manager Billy i came in for an inspection and during my time waiting billy kept a great conversation with me and another customer that had her car repairs. We talked about asian restaurants and he even suggested a tasty Pho spot to try. My inspection was done in mins. Billy was a breath of fresh air and for that reason i will definitely be back! Thank u for making my first experience a great one read more

I was pleasantly surprised at the outstanding level of customer service provided by Billy, Ken, and the rest of the team. They took time to explain everything to me so I could understand clearly. I also got there 4 min before closing time to get my inspection and instead of sending me away until another day, Billy said "Oh, we can do that right away for you ma'am!" The service was great n expeditious. They also kept my laughing the entire time!! They are awesome! read more

Logan's Auto - Auto Repair Near Me - Houston, Texas

I've come here for my annual inspection for years. They're always honest with me about my car and great customer service. I would definitely recommend coming here if you want to do affordable honest business. read more

I brought my Fiat here and they had excellent customer service and informed me of preventive maintenance. They did an excellent job on my vehicle. They also gave me a warranty on the work completed and an estimate on the work that needed to be done. They are honest and respectful of your finances. I will return here for future repairs. read more

Have absolutely no customer service skills at all and are the epitome of dishonest. I went here to get my alternator replaced. I called the day before to get a price estimate, which I thought sounded fair. The next day when they called me to confirm that was the problem the price had magically doubled. I asked about it and was basically blown off and told that was the price. I went ahead agreed to have them do it since I didn't want to mess with it anymore. But worse was when they called me back they said my timing belt was "dangerously overdue" to be replaced and "they could hear that it was about to break." I had the timing belt replaced less than 25,000 miles ago. There is nothing wrong with it. So my estimate was off by over 100% and the technician tried to make me spend hundreds of extra dollars on a service that was completely unnecessary. Just another shop that will lie to you to try to get you to spend more money. I'll never spend another dime here. read more

My "Red Betty" is a 2012 Toyota FJ Cruiser Trail Teams Edition approaching 100k miles with worn pads grinding down to my rotors and in dire need of some service. I was referred through a friend who highly recommended them and hands down, I'm glad I went to him instead of another option. Billy's shop was well organized, clean, and he carries a friendly, warm, and professional demeanor. Most importantly, he was very candid and transparent with his recommendations, quick to obtain all parts needed (Less than 24 Hrs) for the diagnostics, part replacements, and installations. All this, while providing me a loaner vehicle. Price + Labor was extremely reasonable and I am definitely one satisfied customer. I highly recommend that everyone go through him for all vehicle service needs. I already have some plans for a few upgrades next month and will definitely be a long time customer going forward. Thank you for all your hard work Billy! read more

Wife's car broke down, so we called Logan's for a tow. He was recommended to us. While waiting for the tow my brother in law figured out the issue. It was a relay that had gone bad. Since I had already called the tow I figured I would let them fix it. Tow was quoted $50.00. We drop it off at his place and the then says tow is now $75 with no explanation. He says it will cost $125 to diagnose the issue and if we get it fixed then that will come off the cost of the repair. I told him we are pretty sure it is the power supply reply under the dash and to please check this first. We dropped car off Friday night. He had car all day on Saturday and said he had no time to look at it. Monday he calls and says its a relay under the dash. I was thinking perfect, part cost $15 at auto-zone plus 10 minutes or less to replace. either way the repair should have cost under $125 so I figured $75 for tow plus the $125 minimum for the diagnoses. Monday night when we go to pick up the car he says it cost $550. He charged us for 5 hrs of labor at $90 p/hr $450 + $75 for tow + $25 for part. When I asked him what he did to the car he had no answer. He then said it was diagnoses. b/s. Either way we got into an argument and I got it down to $450. I am knowledgeable about car in general but especially my vehicles. I told him what the issue was and he took advantage of us. He couldn't even tell me what they did on the car for 5 hrs. (For the more mechanically inclined) Car was a VW Jetta 08 2.5. What happened was he allowed his mechanic to bill the job for 5 hrs of labor because it was a German car. Even though he spent way this than an hour on the car. Ripped Off DO NOT GO HERE. read more

Great service! I'm a female and did not know much about maintenance on my car. He was Very friendly and answer all my questions. The time to complete the service was on schedule as stated. I would definitely go back for more services. read more

Had to get an inspection and they only charged 20 bucks! Great, quick service. The guy up front, Billy, was nice and helpful. I am definitely coming back for any other car needs that come up. read more

This place made it very easy for someone that doesn't know much about cars! Not only were they very quick but everything was carefully explained to me as well. Very informative and very friendly staff! read more

This place is awesome. The staff is very knowledgeable and are always friendly! The prices are fair and they always get the job done right.

I came in here after my usual oil change place was closed unexpectedly for the third time in a row. I called ahead and made sure they were willing to put a higher grade of oil into my car due to the engine having some issues and they agreed after asking me a few questions. They also gave me a Toyota brand OEM oil filter for just a couple more dollars. I think they're great! read more

Logans Auto has gone above and beyond. Great guys! My partner has been taking his Toyota Tacoma here for 2.5years and Billy and his team have helped us through regular maintenance and inspections without a problem. Today they looked over a car I am interested in buying from a personal seller. Billy was extremely helpful! He lifted the car and went over it with us; he even took it on a drive with me. He didn't have an angle or sales pitch, just helped me evaluate the condition of the car. With a "scam" he may have got $100 but his help and honesty ensured our business as long as we live in Houston. read more

Billy is really great- he is always willing to help (he gave me a free loaner car once), very fast with his service (20 minute inspection), and always has an apple for my kid. Plus, he gives a military discount for both veterans and those on active duty. Merica. read more

Billy always takes care of his customers, he shows you what you need done. And genuinely cares. He got upset that I got ripped off at Sears auto. And showed me how much it would've been if I went to him instead. All the employees are friendly, and work well. (He also gave me a free loaner) He gets to know you as a person and treats you like one. I've never been so well taken care of at a mechanics shop. Highly recommend! read more

Upfront pricing. Honest. I have been going here for a little over a year now. I have serviced both my cars, 2005 Lexus RX330 and 2013 Honda Odyssey Minivan. Both of these cars needed some major repairs. Such as, timing belt / water pump replacements, major brake work - lower control arm replacement, brake master cylinder; and some minor work like oil change and tune ups. He has contacts to different parts vendors, and he even shows you what he took out of your vehicle, so you can see exactly what was wrong. He tells you the price of the work before he even starts. I would recommend him to family and friends. read more

I moved to Houston from Louisiana had to take my car here a few times (2000 Hyundai Sonata) Billy and his crew are awesome! They get the job done and have reasonable prices. Billy is such a great guy! The only mechanic shop I use! read more

They performed a tune-up on my truck which turned out well. They also found some other things that needed repair. Everything considered, they're friendly, knowledgeable, and reasonably priced. read more

Went to Logan auto to get my strut and engine valve gasket replaced and came back home with engine check light on and the engine jerk like it has never happen before. I couldn't prove if they did anything wrong to my car since I wasn't allow to the area where mechanic is working but they were the last people who opened up the engine, you be the judge of that. I ended up spend more money to fix the spark plug which I already had that serviced 1 year ago, and had to pay $40 for check engine light code reading when Autozone does it for free. Overall, their labor cost is about average, but they kill their customers by jacking up the parts cost by more than double. Don't be deceived by their claim about the parts are OEM, it's the best, or their 10% discount blah blah bla. Ask for the model and parts number! I bet you can get the exact same parts at nearby autozone or walmart for half the price. They charged me KYB front pair strut and mount for total of $370 and other places are selling the exact same parts for less than $200 total. Also charged me Denso spark plugs for $52 total, and walmart sells them for $25. good luck, if Logan auto has been your trusted mechanic read more

I started taking my car to Logan's auto after I moved nearby - it's much closer than the dealership. Of course, also cheaper and much faster than the dealership. The manager Billy is very nice and friendly, and the work they do is good. Highly recommended! read more

Go elsewhere. Without going into too much detail they broke one of my tools, and kept me waiting 30 minutes for an alignment when the machine was open and they had the staff to do it. Told the guy at the front I was in a hurry and even called before coming in to make sure there was not a line to get an alignment, and they still took their time and didn't hustle to get me in and out. Sorry to be the first one star review, this is the first time I have ever been mad enough to write one. read more

Great customer service and reasonable prices. I would recommend Logan Auto. I have been getting my cars worked on for years....oil change, inspection, brakes, etc. Billy communicated well exactly what's wrong with my car and reviewed the break down of the prices with me. Go check out Logan Auto for all your automotive needs!!!! read more

I have just 2 recommendations for you guys... 1. If you have some extra money and don't know where to waste it on, come to this auto shop. 2. If you love your car and don't want to waste any extra money fixing it, do me a favor and stay away from this place. My car was fully examined and checked by a relative (who is also a mechanic). In short, it was in a perfect condition and requires no additional maintenance. The next few days, I brought my car to these guys (due to a flat tire and they are just 3 minutes from my house) and BOOM, all sort of issues pop up ranging from "oil leaks" "un-even tires (1 tire is not round while another is ... Too squared???)" "brake fluid" etc.. etc... Since I was in a rush to go somewhere, I decided to take Billy's words on the tires issue and purchased a new set of tires. According to him, they are the "best tires in the market" which should cost me roughly $800. However, he'll give me a "special discount" and only charge $600 for a complete work. Not to mention, after the "brand new expensive" set of tires, my car vibrate and the steering wheel shakes violently every time going at high speed and the tires never get a good grip when driving under the rain. Feeling something isn't right, I did some researches later and found out the "best set of tires" I just purchased from Logan's auto shop are actually "average" and should cost only $400 or less including labor (according to discount tires). Lucky I was smart enough to not take on his offer to perform other services on my car. The bill could've sky rocketed to $2000+ easily on things never needed fixing. read more

Got the job done! But will not ever come back to that shop for any type of work at all. My experience I will not get into details about but it involved a lot of fast talking and extra hidden fees. Cool guy could be a good friend I guess but not going to be my mechanic that's for sure. Thanks though for fixing my vehicle.. Add on I drove off and a bolt fell out from under the steering smh still ain't going back that mechanic shop. read more