I cannot say enough good things about Upland Automotive & in particular Shakil the owner. Going above & beyond what you would expect is just a part of a normal workday for he & his employees. We started using his garage as soon as he opened in our neighborhood in 2008. He is a good neighbor, honest businessman and is always there to assist no matter what problem you may have with your vehicle - one particular instance was when our daughter needed some quick repairs to her car before travelling back to San Marcos for school. Shakil ensured us that the repairs would be completed on time for her to make it back so she would not miss her class, and he even called a couple of days later to make sure all was well and that she did indeed make it back in time with no further car issues. Whatever the problem with our cars, he has explained exactly what the problem is, offered us options on parts to get a better price & even worked with the manufacturer of a particular component that was replaced on my vehicle that failed just after the OEM warranty expired & got them to honor it. Nobody else that I have used would ever go to these lengths to work for and keep a customer. His garage is the only one that touches our cars. Thanks UPLAND! read more

I have been taking my cars to Upland for over 17 years. I have also bought 3 cars from Upland- the first was destroyed in the hurricane flood, the second I just recently replaced due to my own negligence, and the third has been a great buy. All three cars were worthwhile buys and I would buy from them again because I trust them. I can't say that about private owners or other used car dealers and it's rare that I hear the same about car repair businesses. Upland has been consistently competent and thorough in repairs, reasonably priced, and ethical each time I have dealt with them. On the few times they have thought they had fixed something and the problem persisted, they have resolved the problem very quickly and fairly. If you are a new customer, I am happy to answer any questions about my experiences with Upland. read more

My husband and I own a company with a small fleet of vehicles and have been taking all to Upland for years. Shakil and Jay are wonderful. They trouble shoot and give options. They warranty their work without question. What truly makes them stand out for me personally is when my husband was in an accident which totaled his truck right after being cleared to drive following open heart surgery. I was at the scene and needed to have the truck towed to Upland but the tow driver couldn't give me an amount to pay to get the job done. I didn't want to have to follow the tow to Upland because I needed to go to the hospital to be with my husband. I made one call to Shakil and he took care of everything. You don't find that kind of customer service or loyalty much these days. It is found daily at Upland Automotive. read more

We were in a bind and needed quality brake repair! After being scammed once, we were careful of our choice to service our vehicle. We remembered some time ago that Mr. Shakil at Upland Automotive on Westheimer, took care of us in the past and we were very satisfied with his kindness and service. We couldn't wait to make our way over to Upland Automotive, hoping Mr. Shakil was there on a Saturday morning. The shop was open and had 2 hours before they closed. Mr. Shakil took our vehicle right to the back and serviced our vehicle right away. Needless to say, we were back riding with no more squealling in a short period of time. If you need quality, quick, complete service, please do not think twice. Upland Automotive on Westheimer will take care of your automotive needs. Thank you, Upland Automotive!!!! read more

Upland Automotive has always provided quality and timely service for me. They have fixed major issues and serviced my car every 3000 miles. They are as honest as the day is long, pleasant to be around and entirely sympathetic to your issues. Prices are quoted before work commences so you know what you are in for. I am so impressed I persuaded my wife to send all of her company vehicles to Upland Automotive for all of their servicing and repair needs. Break Fix, Servicing, Tire rotation and New Tire mounting and balancing, they do just about everything. Upland Automotive is a great example of a well run business with a focus on their clients well being. read more

During some recent bad weather I pulled into a Shipley's Donut store and cut a turn in the parking lot too short. I ran over a concrete hump that tore off some of my under carriage lines. I drove two miles to Upland dragging parts with me. Upon arrival Jay pulled the car onto the rack - - and I had lines and parts hanging down all over the place. I live a mile from Upland and one of their employees drove me home. Two hours later my car was ready. Upland was able to salvage 80% of the parts and immediately located and obtained the other parts. The bill was about 1/4 of what I expected. Great service and extremely honest pricing! Fred Hartdegen read more

I have been using Shakil and Upland Automotive for 30 years. It goes without saying that I like their service. What has really impressed me lately are the comments that friends of mine have to say. I tell all friends of mine to give them a try and let me know how they liked the service. Without fail they say it was great. One friend had a relatively new Mercedes. He took it to the dealer where he bought it and they told him it needed a part that would cost 2500 dollars. He took it to Upland and they told him that his car didn't even have that part, and they fixed the problem for $100. You won't be disappointed. Jack Creel read more

This business has maintained my company's Dodge trucks and SUV for over 14 years. All necessary service & repairs have been explicitly set out prior to proceeding and extremely helpful diagnosis of likely items that would soon need attention were pointed out with clear explanations. The integrity and honesty of their levels of service, quality, and reasonable competitive pricing of necessary parts, supplies, and shop rates can not be exceeded. My background in motorcycle and automobile restorations has afforded me a basis to recommend them highly as anyone's first choice. I would not waste my time going anywhere else. read more

This is the one place I trust with all my automotive needs. I have been coming here for a very long time and feels like family when I go in. Shakil and Jay, best guys ever. Upland Automotive is always honest and gives you the best service there is as well as a fair cost. All the information is given before they do anything. I remember when Upland Automotive was on Marvin Zindler as the place for the best and honest deal more than once......Upland is still the place for best and honest deal. They have my business for life and I recommend them to all my friends and family. Thank you Shakil and Upland family. read more

This is my go-to garage in Houston; I go out of my way to go to Upland because I know I am dealing with honest, quality mechanics and businessmen. They have been taking care of my wife and I for 5+ years now and they have gone above and beyond in helping us with our various car mishaps. If work needs done, they'll show you exactly what the problem is without trying to sell you something you don't need. If I'm not sure about work that's been done, they are gracious about me bringing it back and don't argue. They have even, for free, fixed mistakes from other mechanics. Highest recommendation! read more

Best automotive maintenance group I have ever had the privilege to be associated with. Highest level of trust and car for our repair needs. I have used Upland for 10 plus years both servicing my personnel vehicles as well as servicing our vehicles for a large oil company in the Houston area. They go beyond just what needs to be done to care for each client the personnel service they have provided myself goes beyond compare. Mr. Shakil Sheikh and Jay are real heroes in providing superior customer service for your automotive needs. Greater than 5 stars for this group. read more

Shakil and Jay operate this car repair business. They are honest-reliable-no non.sense-professionals-who know their business in every way. For years I have trusted them with not only repairs but also advice on which cars to buy and which ones to stay away from because of mechanical problems. They have sound advice and can fix any make or model if something does go wrong. It is not easy to find a car repair garage that you can trust . This one I do trust and I will continue to take my cars here for service. Giles and Rebecca Rayburn read more

I live nearby Upland and have brought my Pathfinder and Lexus to them over the years and I could not have greater confidence in these fine people for honesty, expertise and a very fair price. At times I was so pleased with the incredible service, I have even brought them BAKED GOODS to share among their mechanics! Shakil is so gracious and treats his customers like they are members of his family. I was founding pastor of St. Justin Martyr Parish and have even talked Father Paul to have his car serviced here! read more

It's probably been 8+years since my last review, so it's time to let everyone know that my opinion remains very high. Shakil and Jay are my trusted mechanics and friends. They go out of their way to accommodate you. I've never known their expertise and advise to be wrong. I've never been made to feel uncomfortable about asking questions of things I know nothing of. These are my "go to" guys for auto repairs. I will continue to support and promote this business as 5 Star for another 10 years! read more

I have been doing business with Shakil and Jay going back nearly 30 years. My most recent experience was one where Hyundai wanted nearly 800 dollars for wiring part. It was crazy. Jay in his ever creative methodology thought it through and said he could simply splice in a new cable. That simple act of creative thinking saved me more than 750 dollars. Go back, heck yes, why would you go anywhere to have someone work on your car. Jay and Shakil, proud to have you as my 30 year mechanics! read more

Always great service, honest in their assessments and fair prices! I have been using Shakil, Jay and the other staff for over 10 years and have never been disappointed. I have actually had Shakil go pick up my families cars from other repair facilities out of town because I did not feel they were being honest and I was almost always right! They have literally save me over $1000 on a single repair with their honest assessment. Great folks, Great Service! read more

I have known Shakil and Jay for over 30 years. First started taking my vehicles to them when they owned a gas station at the corner of Westheimer and Wilcrest. In all those years I have never been overcharged for any repairs. I also have never had to take my vehicle back to them because the repairs were not completed correctly. They have done such an exemplary job on my personal vehicles that I recommended that my company (AT&T) send their vehicles to them. read more

Upland Automotive is my go-to mechanic shop. I took my truck there for some serpentine belt issues. I've been going there for over 10 years, and I know what I'm going to get, Excellence and Integrity. I take all three of my cars there because of the quality of their work. The owner, Shakil, is not only a great businessman, but he's just an awesome person. Jay and his crew do a wonderful job in the shop. Thanks again gentlemen. The truck is purring. read more

Over 30 years ago I began looking for a privately owned company to provide for my automobile maintenance and repair needs. I had neither the time nor interest in shopping the marketplace every time I needed something done. Upland Automotive has provided that excellent service for the last 30 years for every car that I have owned during that time. I recommend Upland Automotive highly for all your automotive needs. Tom B. read more