Echo Park's business model is unique among the big-box used car retailers. They generally price…read moretheir vehicles below market, something we verified when looking for our new ride ... usually $1800-$2000 below the same models, with comparable mileage and trim level, available elsewhere. Wondering how they do this, I discovered that they've eliminated much of the overhead which other dealers pass on to the consumer ... no "chain of command" i.e. salesperson to sales manager to general manager, etc., all of whom earn commission on each sale. No finance manager, who also takes a cut. One person works with the customer from start to finish. There are no service or parts departments, again eating into the cost of doing business at other dealers. Our experience was flawless. We made an appointment to see a particular vehicle, and after checking in, we were introduced to Hilary, who proved to be courteous, knowledgeable and highly professional. The car was as advertised, the offer for our trade was more than fair (believe me, we researched it), and we were on our way. Before we left, we were advised that if any issue developed within the next thirty days, they'd take care of it ... unlike the NO WARRANTY paperwork you sign elsewhere. If you're looking for a new vehicle, make Echo Park your first .. or last ... stop. Chances are you'll be happy you did.

We recently purchased a car from EchoPark Automotive, and while we did ultimately get the vehicle…read morewe wanted, the overall experience was frustrating and unnecessarily drawn out. We came in ready to buy, but what should have been a straightforward process turned into nearly five hours of waiting, largely due to the team's complete lack of urgency. This was especially noticeable since the entire store was empty on a rainy day, with very few other customers around, yet everything still moved at a crawl. Instead of getting paperwork done efficiently, there was a constant push to upsell GAP insurance, with repeated lines about how they could "lower my payment" if I added it. It felt more like a sales survival camp than a customer-focused process. I made it clear early on that I had a prior engagement and needed to wrap things up before then. I was assured that wouldn't be a problem but it absolutely was. We ended up having to leave and asked them to have everything ready when we returned. When we came back, things somehow got worse. Salespeople and managers were standing around vaping at the welcome desk and casually talking negatively about customers before even acknowledging us, and once they did, there was still no urgency, just slow, meandering movement to finally complete the paperwork. One star only because we did get the car we came for and I cannot give zero. But be warned: expect to waste your entire day dealing with a team that shows little respect for your time or urgency in closing deals. LASTLY, ensure the car they're giving you has oil in it. Ours did not and they are in zero rush to get that work done... and by zero rush I mean they've quit responding.

Best and most professional mechanic I have ever worked with!…read more I called Andre on a Monday is regards to my battery light coming on and off. I explained to him what the car was also doing. Without hesitation, he informed me of what he thought the problem was. Sure enough, his pre-diagnosis over the phone was correct. I had originally wanted to set up an appointment for the following weekend. However, I had some free time a few days later and without hesitation he agreed to meet me that same day I asked if we could move the appointment to an earlier date. Upon meeting, we shook hands and he went straight to work. In about 1 1/2 hours my car was ready to go! He had also found a part that I needed to replace ASAP, but the part was special order. It was such an easy thing to fix, that he taught me how to do it myself. From the beginning to the end, Andre is a top mechanic. He was honest, courteous, professional and even taught me how to do a simple fix myself so that I could save myself some money. All that tells me that he genuinely cares about his customers. Tisdell's Mobile Mechanic is in my number one mechanic to go to. I know you won't be disappointed!

As a Yelper who like to help small businesses, I would never rate someone bad but this one is worth…read morea bad review. I requested a quote and this was through the Yelp feature that 4 additional businesses responded to the request. Tisdell was one of them and had beat the other quotes. SINCE THEY HAD A 5 STAR ON YELP I DECIDED TO PURSUE THEM BUT THE RATING WAS SO DECEIVING! Red Flag 1: The spokesperson(or maybe the owner) Andre first asked me to communicate via text since her was not active on Yelp. Red Flag 2: Then when I asked him to schedule an appointment via voice, he had me say the agreed amount and that I agree to pay ( that was awkward, trust me). During this verbal agreement, he left out one of the services in the quote and when I asked for it he added another $100 to the cost! When confronted with the snapshot of the Yelp quote he agreed to the original quoted price and said that he misquoted but he will honor it. Red Flag 3: NO SHOW! Yes - he never showed up! Giving him the benefit of the doubt, I called to reschedule which he did. But guess what? He cancelled the day of the appointment. I decided to give it one last chance and rescheduled again. But this time, I WAS GHOSTED! I guess it wasn't worth all the effort after all!

Highly recommend this business. I brought my vehicle in because I suspected an alternator leak, and…read morethe team spent nearly two hours thoroughly diagnosing the issue and checking multiple potential leak sources. After a comprehensive inspection, they honestly told me that everything looked great and no repairs were needed. Many shops would have charged for unnecessary work or even for the inspection itself, but they did neither. Their integrity, professionalism, and customer-first approach were truly refreshing. I'll definitely return if I need service in the future. The staff was friendly, and the shop was exceptionally clean and well-maintained.

DO NOT TAKE YOUR CAR HERE!!!! I WOULDN'T EVEN GIVE THEM ONE STAR! They had our Mini Cooper for…read moremonths and when we went to pick it up, it was taken apart and not running. They didn't fix the car and there were missing parts that we had replaced before bringing it to them. They used our car for parts on other cars, and they expect us to pay. DO NOT TRUST THEM WITH YOUR CAR!!!

Luis M and his team was amazing . They helped me when no other dealership would . With a little…read moretime and patience I was approved

Horrible experience, service advisors in the blue shirts were so disconnected from reality. I…read morewalked in for service, I was told "oh we don't do that over here, go next door to express service," to get the same treatment and was told to go back. I just needed a tire change. Meanwhile everyone's laid back on their phones helping no one. No one was in site or in front of me, but they couldn't be bothered!! Hate it here

Jr replaced my catalytic converter's on my 2013 Lincoln MKS Ecoboost & did a great job! Excellent…read morecustomer service & pricing is very reasonable. I highly recommend this shop! They are kind & great people! Thank you again!

I found Affordable Muffler through a Google search. They had pretty good reviews, so I figured, why…read morenot give them a shot? I have a Ram TRX and had purchased a pair of Flowmaster Outlaw mufflers myself on Amazon. I found some that were returns/like-new for a great price, so I brought them in and had Affordable Muffler remove the factory mufflers, fit the Flowmasters into the existing exhaust, and weld everything back together. They did a great job. The welds look clean, everything was installed nicely, and I'm extremely happy with how the TRX sounds. I was happy enough with their work that some friends with TRXs ended up going there and having the same thing done. My one warning is to be VERY clear about the price before they start. I talked to the guy three different times and somehow got three different prices. Ultimately, I paid the price we had agreed on, so there wasn't a problem. I don't think he was trying to be sketchy--it felt more like a small-business owner negotiating and trying to make a deal--but I'd definitely recommend confirming the final price before they start working. It's a small operation, basically a guy and his helper in an area with several automotive repair businesses. Don't expect a fancy performance shop, but that's also not what I needed. For a straightforward job like mine--cutting out the existing mufflers and welding in replacements--I would absolutely go back. If I were doing a complete custom exhaust system, I'd personally go to a dedicated performance shop that specializes in designing and building full exhaust systems. For what I asked Affordable Muffler to do, though, they did it very well. Good-looking welds, good installation, and my TRX sounds fantastic with the Flowmaster Outlaws. Just make sure everyone is on the same page about the price before the work starts.

Eastern Japanese Auto is a small mechanic shop run by 2 men. Mr. Long and Mr. Wong are kind and…read moreknowledgeable. They've always fixed our cars in a timely manner and charged us reasonable prices. My family has been coming here for years and will continue to do so. I suggest calling ahead to schedule an appointment. Sometimes they get very busy.

This is family-owned shop with more than 20 years of experience. No advertisement and only…read moreword-of-mouth through loyal returning customers. I'm one of them! I've never had any issues coming here. They always try to accommodate even with walk-ins. Truly personable individuals with the best prices around. Honest and hard-working! I highly recommend them to anyone.

I went there for the first time today and was very impressed. They are friendly, honest and…read morereasonable. I went in for a check engine service. It turned out that something was mistakenly disconnected by a different service facility. They fixed it very quickly for no charge. I will be back there for sure. And the waiting room is clean and very comfortable.

They don't work on Land Rover Range Rover's anything in between British. If you have a BMW mini…read moreCooper or Audi, then this is a place to go to.

I ended up at Tripp's, due to high estimates I received, for work that I didn't even need, from the…read moredealership where I purchased my car. I have taken my car in twice now to Tripp's. A brake job, some belt replacements and other minor work. I couldn't be happier with Tripp's. I am treated with courtesy, respect and they always explain everything to me. I take my work laptop, a cup of coffee, they have wifi and I'm all set. I live in The Woodlands and they are in Katy. They are worth the drive.

This all started with me getting a code for an open thermostat. It wasn't major as I was able to…read moredrive to New Orleans and back without any problems but when I returned, I decided to change the thermostat myself. I obtained the thermostat and set up to do it one morning and I was able to take it off pretty easily but once I put it back on, it started leaking and wouldn't stop. I tried removing it again and re-tighten it, but didn't make it any better so I decided to have it towed to the shop after getting a recommendation of this place from a close friend of mine. Mike was the person I spoke with and once I had it towed there within an hour or so he called me and told me what the problem was. Apparently the thermostat housing being plastic I ended up cracking it because I tightened it too tight and they took care of the problem pretty quickly and within an hour or so they called me and told me my truck was ready. Once I arrived, Mike wasn't there, but the two techs that helped me were very thorough and explaining to what happened, they even showed me the piece that was broken. Lots of shops don't do this so immediately they became a place that I could trust in the future. I'll probably use them again instead of doing self repairs myself.