I called, asked for a VIS, he told me to come in, I was in and out within 10 Minutes, like he told me on the phone!!!! He also did work on my car maybe a year ago to replace some some coils I believe, and my car has been running perfect since!!!! I recommend them to everyone! read more

Yep - back again... another year, another great update. I am STILL a loyal customer and they are STILL cranking out the hits! My son is also a devoted customer here with his Camry - so now it's my Rav4 and 4Runner along with his, the whole family Toyota collection lol. They are consistently friendly, prompt and efficient. I haven't had any issues with anything from them and the shuttle service home while they service my ride is TOP TIER!!! ....see yall next year! lol read more

Mixed bag of an experience. I've been looking for a local mechanic and received several estimates, but I went with this shop because of the distance and reviews. Their pricing is on the medium-to-high side for the area, though still cheaper than the dealer. I needed an oil leak repaired. There was an $80 inspection fee before repair, and it didn't count toward the total repair cost. I did appreciate how quickly they handled everything and that they offered a ride home. When I picked up my vehicle, I had some questions about my bill. I politely asked about the labor charges because I was confused by how high they seemed. It showed $80 in labor to fill the vehicle with oil, even though it was already in the shop and had been drained after the repair. While my service advisor was reviewing it, another advisor helping someone else made an unsolicited snarky remark: "We have to charge labor--what, you want us to fill it with your used oil?" I had no issue paying for new oil; the labor charge just didn't make sense to me. My advisor found that it had been entered in error and removed most of that labor charge. There was no apology. I'd like to think the mistake would have been caught even if I hadn't said anything. As for the quality of the repair, it's hard to say for now--everything seems fine, and time will tell. I also later learned the repair should have a two-year warranty, which was never mentioned. Overall, I left feeling upset and irritated by the experience. read more

My experience at this place was amazing! Kirk and Ernest are very helpful, professional, and will take care of you. The atmosphere is very welcoming and clean. People here take pride in their work. They work efficiently to get you in and out, while not compromising their workmanship. They're upfront and honest about what's being charged and no hidden fees. This is the place to come for your car needs! Keep up the great work guys! read more

Looks professional, acts friendly, but we experienced selling services that weren't related to the stated problem. Sold my teen daughter engine cleaning. Know what you need before you go, don't hesitate to say no. read more

I've been calling about my convertible top on my Mercedes but no response I guess I got to seek elsewhere

Came here on a Tuesday around 4 for a car inspection, called in advance and they don't take appointments. I was told it would be about an hour, and luckily it only took around 45 minutes. Waiting room is very clean, chairs are comfortable. There are 2tvs to watch, one on each side of the room. There's a drink station with complimentary coffee, water, sprite, coke, or Dr pepper. There's a popcorn machine, but it was off and empty :(. Staff was friendly. Was charged the standard fee of $25. Overall I would recommend this place for car inspections. read more

Colony One Auto Center - Auto Repair Near Me - Stafford, Texas

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I was recommended by Yelp. Mr. Corbin assisted me today for an alignment on my car. I had a really good experience, at a good price. I would recommend this Auto Repair Service to anyone. And, I don't write reviews! read more

I have used Colony One Auto Center for over 20 years! The only time I have taken my cars to the dealer is for recall situations. Colony One has done everything else. Honest, knowledgeable and caring! The best! read more

They did a wheel alignment on my car. Had used them before for something else. Owner was there & talked to customers while mechanics did the jobs. Nice people. Competent. Think the alignment was ok. read more

Requested a fee before Colony One would even give me a quote for a brake job. The estimate (subject to the inspection I have to pay for) was amongst the highest I received. Can't speak to actual services but based on this, imagine every customer is overpaying for services! read more

These people are great and go out of their way to make sure that your car is well taken care of.

Colony One was recommended to me by several friends when the facility I was using kept recommending many repairs earlier than the car manufacturer did. Colony One performed all needed repairs at a much lower cost than estimated by my former shop. Most importantly, I can trust Colony One to do what is needed and no more! read more

Staff were extremely helpful, very warm and welcoming, nice to see my pride and joy kept in good hands, I would recommend to a friend

After many years of taking my car to Colony One, I'm still very pleased how they've kept my old car running so well! I've never had any issues after getting my car repaired. You explain what is wrong and they fix it. I don't know if their prices are any different than other places, but I trust their work. The staff is friendly, and the the work that the technicians do for my car have always been excellent. If you choose to wait for your car maintenance, their newly renovated building is very comfortable, spacious, and always very clean which is important to me. read more

Every time i bring my cars here, the service is top notch. That goes for the staff amd the work done on my cars. Highly recommend

Wonderful service! They've taken care of my 2016 Chevy Cruze for over 2 years now. The workers are always very friendly and they are great at explaining what they need to do for the repair and why. I'm a teacher at the nearby school and a good chunk of the staff takes their cars over here too. read more

I've been a customer for many years. If y'all want great professional service and authentic honesty. Then look know further, because Colony One is one of Best auto mechanic shops. There's never no complaints from me and my family. read more

I was referred to this shop by my family when I moved to Stafford. The first repair was in 2019 that cost $1000+. I cannot find the receipt but this particular repair I was quite satisfied. And not once have I questioned your diagnosis and charges. Mr. Saqib, I may not be your top $$ customer so I may not be a loss to you. Sorry, I no longer want to continue doing business with your shop. I have attached photos of all the repairs done with my 2010 Nissan. Total repairs totaled to almost $4500 within months. My vehicle has been properly maintained since we used to own a repair shop since 1998 in Houston till we sold it. Within months apart my sensorS were replaced, my engine light would keep showing code P0171 from your scanner. My car would be @ your shop for hours. Your tech will turn off the engine light but I returned days after cuz it's back on. This happened 3x I keep driving back showing the same code. Svc Adv. : sensor may be defective. So I left my car again Your staff said they replaced the defective sensor (?) how can I know they did, but I trusted your shop. Then the eng light came back less than a week. This kept happening. On my 4th diagnosis same P0171, your svc adv quoted me $700 cuz he said I NOW have a vacuum leak Bank 1 (in writing). I had to take Uber to work again. My vehicle was there for a day and a half again. They did not notice the leak in the past 3 visits? I decided to get a 2nd opinion. I drove 17 miles with my engine light ON to the shop our family used to go to in Spring branch for years. Within minutes, the mechanic showed me the hose/line/pipe that connects to the sensor was DISCONNECTED. He showed me as he reconnects it and confirms there is NO LEAK . The engine light has never been lit since. They did not charge me. I will give your tech the benefit of the doubt the he FORGOT to reconnect it and not think maliciously after several visits. But when I was quoted $700 to a repair that was NOT necessary at all, I looked back now at the previous repairs your shop has done with my Nissan and made me think twice to take it back. I trusted your shop. But that pipe that was not connected back and a questionable $700 diagnosis based on the same issue, causing my engine light to come on many times bothered me. I cannot afford to buy a new/used vehicle. I will gladly pay a tow truck & Uber to work to take my vehicle back to the shop in Spring Branch. read more

Colony One Auto Center - Auto Repair Near Me - Stafford, Texas

I cannot tell you how appreciative I am of this business. I stopped there without an appointment, they didn't care, immediately they took care of me. They where super fast with my truck and extremely affordable. The staff while I was waiting was super friendly and their waiting area was extremely nice. Completely recommend these guys. read more

I have used Colony One twice: once for regular maintenance and again for a repair issue. I am so glad to have found them. They are uniformly professional, competent, and courteous and I have confidence in their work. Highly recommend. read more

Needed to have my brake lines bled. Did a great/quick job and provided me with a courtesy shuttle ride. Overall great experience.

They are as good as they were 20 years ago. Courteous, attentive and prompt. Quality of service is always top notch

No not at this moment but I have had them service one of my motorcar about a year ago and they were very honest and upfront about my motorcar problems. I would highly recommend them to anyone who needs repairs on their motorcar. read more

Great job! They fixed the problem in a timely manner. They are not the cheapest but are the best. Never seen a garage or waiting area so clean. Very professional. I will go back again when in need of repair. Thx read more

Had a overheating problem with my suv. They told me that it was due to the known leak and the radiator/other cooling system parts had to be replaced. I wanted to ask why the cooling system kept leaking as I had replaced many of the parts recently. I also asked why a leak would cause overheating if there was nearly all of the coolant still in the tank. I was not arguing, I just wanted to know how they came to the leak conclusion so I could feel good about the -$900 I was spending. When I came to Rick he was immediately irritated. His response was there is a leak. The entire conversation wasn't more than a minute of his time but he still managed to define what 'leak' means, bad-mouth me to Tony while I stood there, and teach me that engine oil and coolant are different things. He offered to stop the work and I said okay. I am an easy going person and don't care much about customer service but in this case I believe they wanted to replace the first thing that occurred to them. It is probably a clog or the dreaded head gasket, but their troubleshooting stopped at "there is a leak". I'm sure they don't need my business. I wasted time and money. I would recommend Colony One Auto if you want to pay to be talked down to condescendingly or have something simple like a state inspection done. read more

Colony One Auto Center - Auto Repair Near Me - Stafford, Texas

Came on yelp to see the reviews before deciding to go get an inspection for my car. I seen nothing but good reviews so I gave it a go . This place opens up early which is a bonus ! Kris assisted me right away to my needs and service and was very helpful !! Thank you for the hospitality Kris ! Inspection only took about 20 mins , charged standard fee of 25 . Definitely will be recommending my family here. This place is a 10/10. Will be coming back ! read more

Colony One Auto Center - Auto Repair Near Me - Stafford, Texas

to me quality and honesty is what separates them from collision and others in the area . We had the motor mounts replaced by them at a high price but the quality was there and it hasn't given us issues since , money well spent ! read more

www.ColonyOneLies.com Saqib's response is typical of people like him. They see the world through eyes that are not honest or trustworthy. To Saqib lying and being dishonest is just part of the game. Winning is the goal, not how you play the game. Notice he didn't reach out to me and see if there was anything that could be done. Didn't give me a call or send an email or ask me to come in to talk about what happened...NO, No, No, he went right to social media to protect himself. I went to them because I mistakenly thought I could trust them...I couldn't as it turns out. Before you use them, think about whether you can trust them to put good oil in your car or a good part instead of a cheap one or did you really need the work done they told you your can needed...Maybe, but after seeing how they work I bet not....By the way, the only thing wrong with my van when I took it to them was it needed an inspection and the AC didn't work. The employee ran into it with another customer's car and damaged it...They just don't want to pay to get it fixed.... Me trying to get them to fix a pre-existing problem is a joke and Saqib knows it...But that is how people like him run a business....Buyer beware.... ..... For more info or if you have a Colony One story keep your eyes on www.ColonyOneLies.com read more

Colony One Auto Center - left side brace as original - Auto Repair Near Me - Stafford, Texas

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We have been taken our vehicles to Colony One Auto Center for a couple of years now whenever we have vehicle issues. We were referred by our long time body shop owner acquaintance, Chuck Charlton. Wouldn't take it anywhere else. Service is great and they kept us in the loop on the repair process. Great customer service with Chris Hutchinson! Helped us get my jeep out back on the road again! Mark & Sandra read more

Have you ever taken your car to a shop and asked for specific things to be done and something completely different was done. Colony One Auto Center you have burned me good. I dropped off my car for a CTV Transmission Flush (called and verified that they did it before I dropped off my car) and for you to verify that an O2 sensor need to be replaced. And YOU DID NOTHING. No flush. No O2 sensor. Just a diag that says bearings, axles, and cat conv. Then you told me that you don't do CVT Transmission Flush ⁉⁉⁉Then you proceeded to charge me 134.48 for a diag that I DIDNT ASK FOR!⁉⁉⁉⁉ You ought to be ashamed. You did nothing of what I asked but expected me to pay for what I didn't want. If you didn't do the CVT I wouldn't have even brought my car in to you . Horrible Experience. read more

Just as I thought, all you did was talk, no action, no restitution. You have that fist tight on the money and not letting go. I still think you charged to much for the amount of work. As for the part, I have no way of knowing if you used a factory part or not. It's all made in China, Orellies has the same warranty as the factory. You only warranty it for 24,000 miles, Orellies is life time. So your just feeding the customer BS. read more

We just moved to the area a couple months ago, and hadn't found a good trustworthy auto shop yet. Colonist One was the first place we tried, and they were amazing! My brother and my husband have both gotten emergency car repair from them, and they had great prices and didn't try to mercilessly up sell us. read more

I've taken my vehicle here several times and they always provide excellent quality service.

I walked in to Colony One heavily distressed about my car and was greeted by Earnest and Chris. They listened to me and treated me as a human being instead of a dollar sign which is extremely rare these days! They gave me solid, valuable advice about what can be done, and although they had a other cars to look at, they gave me a reasonable estimate of how long it'll take before they can look at my car. Overall, I felt welcomed and cared for and I'll forever be grateful for the service provided at the shop. They are one of the best and I highly recommend them!! read more

Excellent service center. Patient and friendly team. Great coffee to make your wait a pleasant experience. Glad you're in the neighborhood!

Great auto dealer even though he was very busy he took the time to assist me. It will definitely be back and continue to look at their cars very nice area & nice cars. read more

Customer Service friendly and the shop does Quality work. Would Highly recommend this repair shop for your complete Auto repair needs. read more

I am now inside my car writing this review after i checked all the reparation that they did. I fixed my car here for the ac compressor, drive belt, and power steering issue. The work they did to my car is awesome. Not only they fixed all the problem but they also cleaned under the hood. So i am really satisfied with the result. My AC came back nice and cool and all the power steering fluid leaks are fixed. I gotta appreciate Tony here as he was updating me daily for every progress that they did. He explained the detail plan, parts that i need to change and not change before fixing my car. He also patiently answering all both my technical question and reparation cost challenge. It took 1.5 days to fix this but it is worth it. Price is not cheap though but for me as long as the quality is top notch, it is worth the price. I went the other day to other autoshop in the same avenue but they did not have the same quality. read more

Great service!! I had a power steering pump go out after warranty expired. They still warranted it. This is why they've been around for decades. read more