Dropped in for a quick oil change and was greeted by Tyler as I was pulling up to the entrance. He got me in right away. Offered me to wait in the lobby to avoid the garage heat/humidity or remain in my car while my oil was being changed. I've been coming to this location for oil/filter changes and annual state inspections for well over 12 years, everyone is friendly. 9/10 times they get me in & out within 10-15 min for oil change so I opt to remain in my car for convenience and just drive out when they're done. For state inspection service, you will need to wait in the lobby for safety reasons and that usually takes a few min longer. I appreciate their complimentary services to check fluid levels, lights/signals and making recommendations or just giving me a heads up for replacement of normal wear & tear tires/windshield wipers. Things some people would overlook when they're too busy balancing home/work life. They don't push sales, which could be a deal breaker for customers to return. That's what I like about this place! Tyler was friendly and professional. He waved at me as I was about to drive out to inform me that he noticed my windshield wipers were torn on the side and suggested I replace them soon. Tyler strikes me as a genuinely kind person that takes pride in his work. Excellent customer service skills, positive attitude and a great smile. Thanks for making my day! GO TYLER!!! read more

Greeted by staff as we parked car. Let them know what we needed and they concurred with what the car needed. Oil change and oil filter. lobby was clean and bathrooms were available. $140 later we were out in less than 30 mins since arrival. We also came at a good time. Morning and low traffic. Overall, great experience. read more

Advertise 10 minute oil change. I am now going on 30 minutes and still not done. I wanted fast that's why I stopped here.

I would not recommend this place to get any repairs. I was charged twice, the first charge was supposed to fix my noise in the car, but didn't. They charge me for a second look and fix and didn't explain what the first fix was about. I ended spending $1K and will never return again. read more

Super friendly and very trustworthy! Came right out to greet me and got me in right away. Explained everything as they were doing it. Definitely recommend! read more

Took a truck here to get an oil change done as well as a tire rotation. Received a call 3 hours later saying the truck was done but the rotation. Come to find out they broke a lugnut and instead of fixing it they sent it on its way and stuck me with the stuff they broke. I get stuff breaks but if you break it you make it right not sticking me to find another place to fix what you broke. Do not go here horrible service and apparently un trained idiots working on your vehicles read more

Express Oil Change & Tire Engineers - My broken lug nut - Oil Change Stations Near Me - Katy, Texas

This was quite possibly the best and easiest oil change ever! Robert was super helpful and not at all pushy. They changed the oil, air filter and a burnt out reverse light all while I sat in the car. The whole thing was just under ten minutes. read more

They did an amazing job under 10 minutes at doing my oil change and checking my car. I would definitely come here again for an oil change because there was no long wait life the car dealerships. I did not have a make an appointment and did not have to wait hours to get my car seen. read more

Express Oil Change & Tire Engineers - Oil Change Stations Near Me - Katy, Texas

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Always great service! They are very friendly and knowledgeable about the maintenance of my truck. read more

The manager Vinny was very friendly and helpful. He got us in and out quick . He even gave us extra instructions on where we can finish our license transfer. Awesome place will be back . read more

Express Oil Change & Tire Engineers - Services was fast in and out . Great customers services . - Oil Change Stations Near Me - Katy, Texas

Got excited when I saw that there were coupons in the bag only to find out they gave us expired coupons from 4 months ago read more

Express Oil Change & Tire Engineers - expired coupons - Oil Change Stations Near Me - Katy, Texas

I've been coming to this location close to two years now. when I first went to this location for an inspection I was in and out in a reasonable amount of time. but each subsequent visit got progressively longer. on 7/22/23 I went to have an inspection done. I was the only car thawed at the moment. shortly afterwards vehicles started showing up asking for an oil change. the cars that went in for an oil change were in and out in no time at all. after the fourth car went in and left is when they decided to do the inspection on a car that's is nearly 30 years old, which means it only needed a safety inspection. total time in and out for a safety inspection was 40 minutes. they waited 35 minutes to start the job that took 5 minutes to complete. WHY? after I told them that I will mot be coming back with either of my four vehicles ever again and asked why 4 cars can come in after me for oil changes and leave before me? there reply was. "I'm the only one to do inspections." if you're the only one and you're not doing the oil changes, then why I had to wait 40 minutes for a 5 minute inspection. his reply was "I won't be seeing you next year. service started out great but over the years has declined drastically. read more

Estaban was really professional and helpfully. Definitely recommend to go there for you car care needs

Convenient. Affordable. Nice. Clean. What's not to love?!? $5 OFF on Ladies Day (Tuesday) This is my go-to place to care for my aging 2005 Chevy Classic. read more

Express Oil Change & Tire Engineers - He already saw the jar of dog cookies. - Oil Change Stations Near Me - Katy, Texas

First time ive come to an Express oil on my brothers recommendation because im in town visiting and don't have my tools to do everything my self. With Covid being a thing they were still fairly quick even considering there were about 4 other vehicles here when I arrived. As I said I usually work on other vehicles at home so I know what needs to be worked on. They basically just talked to me about things I knew were issues. Alignment, turn signal harness starting to burn out. He did mention the air filter which doesn't need to be done but he did say I could go another oil change before needing to fix it. All in all a good experience and their labor for doing the bulb change seems to be a fair price. read more

Good place but the price seems to have gone up a lot lately To the response no I won't be coming back as it's almost doubled in price read more

I've been going to express oil change tires engineers for years now I love them. They're always respectful do a great job quick your in an out and on Tuesdays it's ladies day. read more

This place is amazing. They get you in and out real fast. I appreciate their willingness to always find a reason to give me a discount. Excellent service for the price you pay. read more

Our family always goes to Express Oil Change for all of our car needs and repairs. We trust Vinny and the rest of the staff to be honest about what is going on with our cars and to fix it correctly. We paid AAA extra to tow my husband's car to this shop (it was far away from where his car broke down) since we knew they would be honest and correct with a diagnosis, and they were. Vinny will treat you feel like family, and you can trust and value his opinion. read more

Fast and Reliable Service. You are in and out before you even noticed it. Manager is on site and ready to help. Highly recommended! A+

If you're looking for value, service, and reliability ask for manager Vinny. I've been shopping around for tires. Discount tires had the cheapest price but they require you come in for a deposit for ordering plus it'll take a week for tires to come in. Manager Vinny said no problem. Not only did he get me next day delivery, he was able to beat their price. Service and quick and staff was super friendly!!! highly recommended! read more

First time coming here today & I had a great experience. All of the staff was friendly & informative, showing and explaining what they were doing before they did it. Javier was the first to greet us and did the oil change, informing me of which oil to use and explaining why. Customer Service was excellent here & I will be coming back! read more

I always bring my car here to get any service done, this place has great customer service, the employees are very friendly and they're very efficient, I have already suggested this place to many people, it's hard to find a place like this nowadays! read more

I've been to this place several times, but only checked in once (my bad). This place is awesome...fast...very detailed...and they only do what you ask and don't try to tell you your air filter needs to be replaced...even if you know you just replaced it. Plus I love how they do a little safety check after the work is completed. I would recommend this place to any and everyone. read more

Super helpful and helped me when I wasn't sure what oil I should get and explained the differences between the two very well. They also helped me find out how to open my hood and were patient with me because I wasn't sure what I needed they also cleaned my windshield which was super nice of him!! read more

Express Oil Change & Tire Engineers have never failed to provide the best customer service and have always made sure to attend me at an efficient speed. The whole crew is extremely polite especially the service provided by their employee, Javier. I have had my state inspection and oil change done there and I am very content with the service from this business. - Silvia Farro read more

I arrived for my appointment I made to the Mason location and they took my car right away. I needed a tune up and my inspection. The gentleman Named LJ helped me. Have me my estimate and all the good stuff and got to it. Timing was fast n great. I will keep coming back here. read more

After the last experience I had here I wasn't sure if I wanted to come back but I decided to give this place another try . It's under new management and the vibe and customer service is so much better . I will bring my car back if they keep up the great work read more

One of the easiest processes I've ever gone thru with a great price and friendly team

What was supposed to be a simple inspection turned out to be more. Luckily, Ian was incrediblly accommodating and really helped me out. He is a class act and was more than patient and friendly. Luckily I didn't have to pay more than necessary due to this great advice to swap out some fuses. Why aren't all shops like this? Thanks Ian! read more

Great service! They are very efficient and friendly! Ask for Javier when stopping by!

Very fast. So professional and courteous! Leuri or Leuni (I couldn't tell from the font on his name patch) was very pleasant to work with. So kind and thorough. Highly recommend! read more

Quick turnaround, friendly service, clean shop. As advertised, they offer fast oil-change services - I was out in 15 minutes! This is the first time I've ever been to a shop where you stay in your car while it's being serviced, but it's pretty cool to oversee what they're working on. They offer 3 different kinds of oil (see picture), and while they did give me their typical up-sell speech, I never felt pressured into purchasing anything extra. They were more than happy to give me a list of what needs attention next time and leave it at that. It's the little things that really set this place apart: from being offered a bottle of water while waiting, to having my door hinges lubed and windshield wiped down, and finally the quick safety check conducted at the end. Great job, y'all! See you again in 3K miles! read more

Express Oil Change & Tire Engineers - Oil change options - Oil Change Stations Near Me - Katy, Texas

If you want great customer service come here, the guy Javier that helped me was very nice and kind.

This place does an amazing job every time for oil changes and state inspections. I stood and watched the entire oil change process and they were extremely professional. Using the exact specs for my vehicle and that the other technicians is aware of that information. While conducting the service on my vehicle, they did not just focus on the oil change but also ran through checking all other fluids, lights, clean the battery terminals, oil the door hinges, and clean the windshield. They are quick to complete the job and will continue to get my business. Keep up the great work. read more

Came to get an oil change and an inspection. They got me in and out quickly. Robert was very knowledgeable and friendly. I appreciate the great service! read more

Great place to get a quick oil change / tune up or car inspections done. The staff has been really nice every time I have been in. I like the oil changes at this location because they are really fast and you pull your car into the garage and stay in it while they work. My car inspection took about 15 minutes the other day which was great since they were really busy. I find the prices here are very reasonable. I also like how I get offered a bottle of water to drink while I wait. It's the little things that make this place stand out and the reason I will continue to bring my business to them. read more

The service was super great and fast employees were courteous & attentive didnt even have to get out of my car to ask for information or the service, overall would definitely come again!! Ask for Javier he's the best!! read more

I visited the Service Center portion of this business recently (not the Oil Change) to have them investigate a rough idle. I really wanted to like this place, but my experience was a mixed bag and they did not meet my expectations. Short Version: The good: - welcoming and friendly - very clean - fast The bad: - inability to communicate which services will be performed - overstatement of services that will be performed - silly (but typical?) markup on parts Long Version: I was greeted by the manager, Terrell Klimek right as I got out of my vehicle and felt very welcomed. I explained to Terrell some automotive issues I have been experiencing recently and that I would like his shop to check them out. I indicated, and Terrell agreed, that some of the symptoms could be related to the vacuum system, and he indicated that they would check out everything. I agreed to a $42.50 multi-point inspection to root out the cause of the symptoms. When I came back to pick up the vehicle, Terrell indicated that his technician found a potential cause of the symptoms with a level 1 diagnostic on the computer system. The potential cause of the issue (a faulty oil switch) sounded reasonable, but I asked whether the vacuum system was tested and Terrell replied in the affirmative. When I asked what all was included in the multi-point inspection, Terrell evaded a direct answer and replied that the $42.50 was the cost of the level 1 diagnostic. I asked to speak to the technician about his diagnosis. With Terrell present, the technician indicated that he did not check the vacuum system or anything other than the level 1 computer diagnostic. So apparently a multi-point inspection is not a multi-point inspection and "Yes, we checked the vacuum system" means "No, not really." o_0 The cost of fixing the issue would be $181.99 for parts and $0 for labor after paying for the level 1 diagnostic. This doesn't seem too bad until you find the cost of the OEM part is $68 and the Express Oil Change & Service Center cost matrix specifies +166% markup. Thanks, but I'll order the part and install it myself. o_0! Anyway, I'm glad they can diagnose a problem, but they've really got to do a better job communicating what services they will perform and which services they won't. Overstating your service and then falling short of customer expectations is not bueno. read more

This has been my 2nd time here to get an oil change. I remembered the first time I came here, they were very quick... sign says 10 min oil change! I didn't remember too much from the first time but they must have been memorable for me to come back. Had my oil change done in about 10-15 min and said my air filter needed to be changed. I told them my husband would change it for me. I really like that these guys are honest and aren't pushy like other places who try to take advantage of a girl. They are respectful, ask you if you want some water, and make sure everything is ok with your car like checking your headlights, signals, horn, etc. I will be a regular from now on! Sincere people always gets an A in my book! read more