I went in for a simple oil change on Tuesday, 11/18, and the experience was completely…read moreunprofessional. The mechanic, Willie, was rude and appeared frustrated, tried to pressure me about brakes I didn't request, and repeatedly called me approximately four times back-to-back, even texting me while I was still at the shop -- luckily, I keep unknown callers on silent. They put the wrong oil (5W20 instead of the required 0W20, which is stamped on my oil cap) into my car without asking. I immediately called my usual mechanic, who confirmed that using the wrong viscosity can damage my engine. The oil filter was changed at the same time, meaning it now contains the wrong oil and should be replaced again, but the shop refused to do so. To make matters worse, the owner (I assume) tried to grab my receipt and nervously laughed when I took a picture documenting the mistake. They even left my car running with the windows down after the error was "corrected," creating a safety risk. This shop is careless, disrespectful, and clearly assumes women customers don't know anything about their cars. Women are fully capable of reading manufacturer recommendations and recognizing when something isn't right. I will never return and strongly caution others. I now have to closely monitor my vehicle to ensure it was corrected properly. Willie claimed he was "trying to help," but disregarding manufacturer recommendations is completely unacceptable. For the safety of both your vehicle and your sanity, I strongly advise going somewhere else.

The owners didn't ask but I had to leave a review. These guys are amazing, I have a very small leak…read moresomewhere in my truck leaking the AC refrigerant. They have looked 3 times for this leak and refilled my refrigerant and only have charged me for one diagnostic. The last 2 times I went in the searched for the leak and couldn't find it still but didn't charge me a bit. They also referred me to someone who did electrical work, who fixed my issue for an absolute bargain.

I stopped in for an Oil change the other day in my F250. While inside at the desk, I asked if they…read morecould balance and rotate the tires too. They indicated they had time and off to work they went and I went to their very nice waiting room. The young man that waited on me, was super friendly and very helpful. At one point I walked out of waiting room and there was a lady there and she asked if I needed any help and had been waited on. After I told her my truck was already in the back, she asked if I needed anything or If something was wrong. Very tentative and customer service oriented there. They got done with my truck. I paid and while at the register, I asked if my locks had been put back in glove compartment. They said they would check and before they could a young man came from back and said I forgot these and handed to me. I noticed a wet spot under my truck and mentioned it to the young man checking me out and he came outside and crawled under my truck looked and confirmed it was water and not from my truck. While there I asked how the balance on the tires went he went and check with the crew and said it went well. He was such a big help and friendly from the moment I walked into the business. My first experience here is outstanding, i will be returning for my next oil change. One last item, the waiting room is the best. Comfortable chairs and a coffee bar. Outstanding. All they need is recliner and you could have a nap while you waited. lol

Highly recommend Fulshear Tire & Automotive! Customer service is excellent. Tara, Sal and everyone…read morewe have interacted with are customer focused and they deliver on time.

They did a great job, I went to get 4 new tires and alignment. They were fast and the price was…read morereasonable.

I needed to get my battery changed because autozone was scared to changed it because they didn't…read morewant to break the thing that connected to the battery because of the corrosion on it...understandable so went to see what this place was about because it's literally right across from were I live....pulled up and a short guy greeted me and I told him what was going on...told him to come see what I was talking about because he looked confused...when I pulled the hood up and he saw what I was talking about he dead ass said nope we can't do it...not giving me a valid reason of why he just walks away.... There is a saying it's not what you say its how you say it.. In my head I'm like but...how are you a mechanic shop and you do tires brakes oil changes and I'm sure you put in batteries....and you straight out tell me no we can't do it and walk away....I politely shut my hood closed and left Not time or money really wasted.... Didn't stay long enought to take pics

I should have written about this service facility sometime ago since it is my go to place for…read moreautomobile repairs. These folks are incredibly efficient. They're very service and customer oriented they are extremely competent all of which adds to enormous value to maintaining your vehicle. I would highly recommend having your vehicle serviced here.

After 14 years of being a loyal customer I was charged $43 to patch and repair a tire. Average…read morecost in area ,-after research is $15. This business has turned to inflated pricing to make a profit and not good professional business practices. Looking forward to telling this story to anyone and everyone. A former customer

Great quality value for my service, and amazing customer service. I highly recommend this auto shop…read morefor all of your needs!!

Hands down my new go to auto repair shop!! Sammy was extremely helpful with finding me some…read moreaffordable tires for my car! If you want to be handled with care included with fast and efficient work I suggest coming here!!

I have a 98 4Runner I bought new in 1998. 310,000 miles. Haven't done any maintenance except…read moretiming belt in over 10 years. Had leaks and loose front end. Corless diagnosed the problems and fixed a few other urgent problems too. I am very satisfied with Corliss. Smart guys. Good mechanics.

The staff there are super polite and extremely honest…read more They were up front about the cost options if everything went according to plan, then also gave the option if things didn't go according to plan. Afterwards, the owner showed me the parts they were replaced and explained what the issue was. You can't go wrong with an honest mechanic and this is the place for that as well as reasonable prices. They take a little longer than usual, but that's because they are so darn busy. When you're good, you're busy, so I didn't mind the wait. I'll definitely come back here again!

Requested an appointment online-got a response within the hour!!! I came in at 2pm after work to…read morefix my splash shield. It's that time of the year so I asked if they could add on an inspection if it wasn't too much to ask, and they did with no problem! They took care of me in less than an hour. Tommy was so friendly and gave me updates as my service went on. I will definitely be back the next time I have car problems!!! 12/10!!

Great customer service. Use them for our family cars. Will continue for future services and repairs.read more

Above and beyond! My Pastor recommended them for their honesty since I recently moved here. I have…read morebeen twice for different issues and both times they were great! Professional but friendly and fixed my problems excellently. They even made my glove compartment stay closed N/C!

I've been bringing my truck here for a while. It seems like they take a very long time (multiple…read moredays) to diagnose issues. I had my truck in, and it just needed a simple fuse replaced - it took them two days to figure this out. They made it sound like the initial person doing the inspection was not an actual mechanic. The lady behind the counter, when I went and picked my truck up stated, "well, once it got to a real mechanic, they were able to diagnose it." This time around they told me I would need to replace a certain part to get my 4x4 working again. I replaced the part, they told me it was working - it's still not working. I brought my truck back to them, they've had it for a full day, and still haven't looked at the problem. I also have a check engine light on that's related to my fuel fill inlet valve, or a Vapor Recovery System Issues - I think this is beyond their level of expertise to fix it. This is my second day missing work to have them work on my truck, and I have no hope that they'll be able to fix the issues - even though I've already paid for one to be fixed, and they told me it was fixed. I will not be bringing my truck back to this mechanic.