A real stand up shop that's proved themselves time and time again. They care about their work and it shows! I paid an absolutely fair price and got relatively quick service for how popular they are in Katy. I even got a ride back home on a busy weekday. Thanks guys read more

I've had nothing but great experiences with Smith's Autoshop. On my first visit, I came in after a chain auto shop replaced my starter, which broke down in just one year and cost me $300 more than what Smith's charged. The associate at Smith's took the time to explain that the starter I previously had was old, which is why it failed, and they guaranteed that the replacement they installed was brand new. Their service and communication throughout the entire visit were excellent and very reassuring. On my second visit, my car wouldn't start and had to be towed. I called in the morning, and they immediately recommended a partnered tow company, got my car into the shop, and had it fixed before closing the same day. Chris kept me updated the whole time, which I really appreciated. Smith's Autoshop is now my go-to auto shop. They've provided the best service and communication I've ever experienced from an auto shop. Highly recommend! read more

An upstanding business, honest and fair pricing. I was extremely happy with their work.

It's NOT a fake review and I'm NOT a fake customer, I don't use my real information on anything online such as reviews pages, I switched different makes and models as well so that i won't be traced, because it is IRRELEVANT. If you really want to know, there are few details that are factual, and if you actually did a research, you will find me in your system as an actual customer, with factual events and scenarios I mentioned. Your response further validates my comments about your professionalism or lack there off. Instead of saying, what can we do to make it right? And regain me as a customer, you go on defensive rant, typical reaction of guilt. read more

Took the car in for them to evaluate because it would not let me pump gas and for them to tell me what was wrong with the car. They provided an estimate and I agreed to get the repair done. Paid $580 for the repair and after I picked it up, I took it to get gas and noticed that the cap was broken and the issue that I had paid for was still there. When I communicated with the shop, they denied breaking the gas cap and I was told to take it back so they can see why the part was not working properly. After they evaluated the car for a second time, they said that another part was broken and wanted to charge another $600. I had never had an issue with their service, but I feel ripped off and think that they are no longer honest with their diagnostics. Never going back nor recommending anyone. read more

I don't see how someone could possibly think anything unethical would happen at Smith Automotive. The team they have are always on top of their game. I have used Smith for 10 plus years now and the service only gets better. They are busy as that happens with top quality shops so yes sometimes you have to make an appointment. Keep up the good work Smith Automotive! read more

Came for a pre-purchase inspection. They quoted me $175, then tried to charge me $250. I argued and then they honoured $175, which by the way is still wildly high (got it for $90 at another shop later). So nice they honoured it but not so great they up-charged to a ridiculous price. Also wont stop calling me, telling me my vehicle (which wasnt even mine?) is due for service. So not sure how they would gauge that. read more

Had a Timing belt replaced on 2012 MDX , charge was fair, and job well done! Thanks Brian & Chris !

I never leave reviews, made this account just to say this: these guys have saved my car on more than one occasion. I'm so glad I found this shop after moving to the area and not having family around to help with this kind of stuff. They've always been fair, honest and kind. They even fixed a windshield wiper that had been out of place for years while they were doing another job- it's the little things, but I noticed! Grateful for this team and very impressed with their customer service. read more

I am new to Katy Texas. I had already had a bad experience with automotive repair places. Smith's automotive set such a high standard Chris and Brian really took care of me. He explained everything in detail and took care of the car and all of the issues and it was reasonably priced! And they gave me a military discount this is my one stop shop never going anywhere else again. read more

UPDATE: Thank you Dave! It's nice to see a business keep there word and have high standards of integrity! Thank you so much for making this right! Now me and the grand babies will be safe! Thank you Thank you Thank you!!! . Having the ability to empathize with another human being who is probably not in the best of situation to be able to handle forking over a lot of money! Having the ability to help that person and actually doing it is another level of human being I haven't seen in a very long time and I really appreciate it Dave ! Your a good person! Not what I was expecting to happen at all when I came up there today! Thank you again! read more

Recommend these guys to everyone. I have taken wrecked cars and cars that are just needing an oil change and they never disappoint. Everyone is always friendly and they are very honest, which I appreciate in a mechanic! Prices are very reasonable - I would recommend calling ahead for oil changes, since they mainly do bigger repairs to vehicles. Hands down, best mechanic shop around. You have my vote! read more

We took our son's mini with so many problems. We purchased from an auction and spent six months looking for an electrical issue that kept draining the battery. Within days, Smith's Auto found the issue. They worked with us on timing to get our own, custom parts and installed quickly. Due to this response, we did a few more items with them in this car. Every person we came in contact with was so kind, patient and a pleasure to work with. We will always do business with a company like this. read more

Smith's Auto Repair - Auto Repair Near Me - Katy, Texas

This shop is honest, reliable and doesn't charge too much! They schedule a repair and if it goes sideways they call right away to give you options, then discuss how that affects timing. Very considerate of your time and others!! It's almost like they want your business, not like they have you are over a barrel.... My entire family uses this shop. read more

5 stars. They repaired my car a few months ago. They had to get an aftermarket part because it was an older model. After three months the part had a manufacturing defect which caused loss of function. They ensured it was corrected and car was fixed without any further cost. They were pretty busy but got it fixed next day. read more

I've had the same mechanic for seven years and he couldn't figure out the problem to my Kia Soul. So I googled this place and was skeptical but took it anyways because they did free estimates! From my house to the mechanic shop with seven minutes and it was awesome they treated me with respect and fix my problem! I'm going to recommend this to all my people!!! read more

Brian and his staff are wonderful. If you want an honest, trustworthy mechanic this is the place you want to go. We have been taking our vehicles here for years and they always take great care of us. read more

I've been going here for 18 years and they are the most competent trustworthy mechanics in Katy. Mike Cybulski read more

Couldn't be happier with this shop. Good communication, a great price, amazingly quick turn-around, and my vehicle works right again. My 2005 Navigator needed a timing system overhaul and the dealership (AutoNation) wanted $4,475. I was prepared to junk it (or try it myself, which might be the same thing as junking it - ha) but I happened to call Smith's first. I was pleasantly surprised to find these guys with good reviews, and willing to do it for less than half the cost of the dealership (just under $2K actually). I've been over 1,000 miles so far and it's running as good as ever. read more

I cannot rave enough about Smith's! First and foremost, the level of service they provide is phenomenal. I just moved to the Katy area from Houston and I didn't have any information on local mechanics. I researched on Yelp for mechanics with good ratings and Smith's came highly recommended. My truck appeared to have a leak of some sort, but wasn't sure what it was. When I called, Chris answered, told me to drop it off and they would be happy to take a look... Free of Charge! I took my truck there and they kept in contact with me. They ran multiple tests to ensure nothing was wrong. Now normally a dealership or chain mechanic would do unnecessary tests to charge $200 to even look at a car. Not Smith's. They apologized they couldn't find anything, triple checked to be sure, and told me no charge! I will definitely be coming back to Smith's in a heartbeat! Highly recommended! read more

A death in the family is always a rough time. So much to plan and do. Couple that with a broken vehicle when you are traveling from out of town and you have a potential disaster on your hands. I called around several shops and it being Easter week, some garages were shorthanded and all were busy. Yes, I even delicately tried to input that I was from out of town and had to attend to my Sisters funeral arrangements, but I understand the situation they were in. I called Smith's Auto Repair and was immediately treated with respect and compassion. They got me in the day after I called and completed the job on time and on budget. Thank you so much for making a difficult situation a little bit better. Our truck is running great! I would, and will, highly recommend this garage to all my friends in Katy. Again, thank you. read more

Want and honest mechanic look no further then here. There is a reason they are always busy. They are friendly and have your car in and out when they say they will. read more

Would definitely recommend if you're looking for an honest and trustworthy mechanic. I'm always leery of mechanics as I have family in the business and hear so many stories of dishonesty..You don't get that here. They went out of their way to repair our vehicle and to get it back to us as quick as they could. Will definitely recommend to friends read more

So the lady that answer the phone was really rude and wouldn't even ask the actual mechanic a question because she knows nothing about cars at all. She also hung up in my face after being frustrated. read more

I am another individual that is uncertain about taking my truck to mechanics. I handle items like oil and fuel filter maintenance. I had a shop replace my track bar 9 months prior. It was installed incorrectly, and caused issues with my upper/lower ball joints and wheel hub assemblies. I purchased the parts thinking I was going to do it myself to make sure it was done right. I decided to draw the line, and let a professional handle, because I wanted my ride quality back. Brian worked with me and agreed upon a very fair price. I dropped it off think I could pick it up the same day. I later received a call that some of disassembly was giving them problem (bolts needed penetrating oil), and they asked for additional time so they wouldn't have to "beat" on the truck to loosen them. I really appreciated the honesty because it was the professional thing to do. I picked it up mid morning the next day and couldn't had been happier. Not only was the ride great, but Brian went above and beyond to fix some of a local dodge dealerships craftsmanship on a recap item. Recall was on my steering column, and dodge just welded it. Causing my wheel to be turned roughly 45 degrees when driving straight. I definitely will be returning, because of the craftsmanship, and most importantly the honesty when it came to keeping my truck a couple hours extra. Brian and his employees are good fair people. I wish them well. read more

Smith's Auto is great. Chris and Brian are the best! They are upfront and honest and the prices are very reasonable. Highly recommend them.

The team here investigated a headlight issue all-day and finally managed to replicate and ultimately resolve it without giving up or charging a hand and a fist. They've earned their 5-star status, folks. Highly recommend! read more

Chris and Brian are awesome!!! Need to thank the mechanics next time I go in!!! Always quick and always good. What other shop would tell you that you don't need the repairs you requested and that they would do it, but wanted to be sure I knew that I had options. These guys just made a customer for life!!! I'm a couple of weeks late on the review but here it is. read more

Probably the most honest mechanic I've ever met. Hard to find people like this here in Katy. Highly recommended.

My first time and although it wasn't anything too big they did an awesome job! I was in and out pretty quick and no price gouging! Glad I found a nice repair shop near my new home! Will definitely be going back thank u Brian and all of your staff that helped as well! read more

Chris extremely helpful in trying to diagnose AC issue - the Lexus folks want to charge $2500 for a new compressor, possibly not that, so Chris added freon & a wait and see approach works for me. read more

Brought my truck here to get a level kit and alignment price was very affordable and the guys did good job and were able to get it done when they said it would be done will definitely be back for other auto repairs I need in the future! read more

Finding a trustworthy place to take your vehicle for repairs can be hard sometimes. But if you happen to take it to Smith's Auto Repair you will NOT regret it. They have earned my trust so much that i feel like if i take my car anywhere else i would be cheating on them. They are awesome! They are Honest, Super Nice, and Quick. I Recommend them to everybody I know and Just wanted People to know what they are missing out on if they don't use them! ; ) read more

If you are looking for an honest and reasonable mechanic shop, this is your place. They do excellent work and are always one of the most reasonable estimates I get. In fact, after doing business with them for a while now they have my trust. read more

Just went to get my radiator leak fixed here. Brian and Chris were awesome, went out of their way to help. So glad we found an honest repair shop, will be our go to place from now on and definitely will recommend to family and friends. Thanks guys!! read more

WOW! I would give ten stars if I could. I needed a speed sensor replaced, so I bought the part myself and called around for estimates. Smith's Auto gave me an estimate of $60-$70 while other shops wanted to charge me in the $100s range. I met with Chris and he was so friendly and honest. Each time he spoke to me and other customers, he had a sweet smile on his face and told them what they needed and didn't need for their car. And, they get A LOT of business. When I arrived, there was only one spot for me to park! My car was done by the afternoon and I paid the $60 for labor. My car is running even better than before! This shop is a little out of my range since it's kind of a far drive, but it was well worth the trip. Thank you, Smith Auto! read more

This is the absolute best mechanic shop in Katy!! We been to several shops and Smith's provides better customer service and beats all other shop's prices by far! We won't ever take any of our vehicles anywhere else from now on. read more

I don't usually write reviews but I think This review will be very useful to others. This is the most honest mechanic shop I have ever dealt with, they only charged me $30.00 for something another shop was charging me $200.00 for an Audi!! So you make your own conclusion. They definitely earned a long term customer. read more

Outstanding. They investigated many possibilities for loss of pressure from fuel tank, including dropping the tank to check connections on top. No leak there. Eventually found a valve intermittently sticking open. Fixed it and DIDN'T charge for the dead end investigation. Truly reputable service. Thanks! read more

Took care of an oil leak in timely manner. I would get the name of employee when booking appointment. But No complaints! They also give a military discount. read more