Requested an appointment online-got a response within the hour!!! I came in at 2pm after work to…read morefix my splash shield. It's that time of the year so I asked if they could add on an inspection if it wasn't too much to ask, and they did with no problem! They took care of me in less than an hour. Tommy was so friendly and gave me updates as my service went on. I will definitely be back the next time I have car problems!!! 12/10!!

Great customer service. Use them for our family cars. Will continue for future services and repairs.read more

I have been using Smith auto for close to 30 years. It is hard to find an honest mechanic, but I…read morefound one in Smith auto. I could not recommend them more.

They guarantee their work for 2 years. Spent a lot of money for AC repair and spent the next 2…read moreyears getting them to do warranty service. After two years they washed their hands of my AC problem and I now have to go somewhere else to get my AC fixed for the same continual problem. I also had a bad rubbing noise under the hood only during cold spells. Was told the bushings had dried out on some suspension parts and that they were over due to be replaced. Had them replaced only to have the same rubbing noise return the coming winter. Incompetent???

I went in for a simple oil change on Tuesday, 11/18, and the experience was completely…read moreunprofessional. The mechanic, Willie, was rude and appeared frustrated, tried to pressure me about brakes I didn't request, and repeatedly called me approximately four times back-to-back, even texting me while I was still at the shop -- luckily, I keep unknown callers on silent. They put the wrong oil (5W20 instead of the required 0W20, which is stamped on my oil cap) into my car without asking. I immediately called my usual mechanic, who confirmed that using the wrong viscosity can damage my engine. The oil filter was changed at the same time, meaning it now contains the wrong oil and should be replaced again, but the shop refused to do so. To make matters worse, the owner (I assume) tried to grab my receipt and nervously laughed when I took a picture documenting the mistake. They even left my car running with the windows down after the error was "corrected," creating a safety risk. This shop is careless, disrespectful, and clearly assumes women customers don't know anything about their cars. Women are fully capable of reading manufacturer recommendations and recognizing when something isn't right. I will never return and strongly caution others. I now have to closely monitor my vehicle to ensure it was corrected properly. Willie claimed he was "trying to help," but disregarding manufacturer recommendations is completely unacceptable. For the safety of both your vehicle and your sanity, I strongly advise going somewhere else.

The owners didn't ask but I had to leave a review. These guys are amazing, I have a very small leak…read moresomewhere in my truck leaking the AC refrigerant. They have looked 3 times for this leak and refilled my refrigerant and only have charged me for one diagnostic. The last 2 times I went in the searched for the leak and couldn't find it still but didn't charge me a bit. They also referred me to someone who did electrical work, who fixed my issue for an absolute bargain.

We have been going here for years. Only mechanic we trust. Go ahead compare and shop around. You…read morewill find they are fare and do the job right. Our Toyota made it 245,000 miles with them and they told us the last time we brought it in, it's not worth the money to repair it anymore. Not too many mechanics would be that honest. Would highly recommend.

I have known David for over 17 years and he works on all our family cars. He is very knowledgeable…read morehelpful and will help to get you the best price and cost. His Staff are very helpful and polite. His shop is a family business and I give him all my families' automotive business.

Excellent service. Very responsible. Great pricing…read more At first I didn't really trust this place but after researching and seeing they have been there for over 30years. I tested them out with something small but I couldn't do it myself. They not just tell fix the problem but they told me a cheaper solution (who does that?) After a few more time of fix my car. My family only goes to them now. They never try to up sell and do what is necessary. They stand behind their work with 30day warranty.

Good service, good actitud, respectful…read more They always try to help, you need is to be patient as they have many requests. Just need to talk with them to know what date/time works better, specifically if you need services beyond the regular oil change

Robert and team can fix anything!…read more We bough a car from Carmax and the AC broke. Carmax couldn't fix it so they involved the Dealer. The Dealer claimed to have fixed it and the AC broke 10 days later. We took it to Autotechtronics and they got the job done! More than a year later still running strong!

I have trusted my vehicles to Autotechtronics for many years. I have never been disappointed with…read morethe quality of their service or the charges for the work done. I highly recommend them to everyone who desires high quality and a fair price.

We have a 2008 BMW Z4 Roadster, acquired back in April. Being 18 years old, we expected issues to…read morecome up here and there. With only 85k original miles the coolant light came on & we were not expecting two quotes for a new water pump, one right over $2,800, the other right under $2,000! I had spoken with Eric at YHS back in June to get an opinion on windshield molding and found him to be kind and very knowledgeable, with 30 years experience with BMW vehicles. Took the car to him on Thursday and by Friday morning we were told the water pump was fine, it was a water pump hose that went as far back as the engine block~ $850.00! I can't tell you how pleased we are to have found an honest, knowledgeable person and establishment for all future needs for our new (older) Beemer! A HUGE thank you!

From the initial phone call to payment, every thing was seamless. Frank took my call and listened…read moreto everything I had to say. They provided an honest quote, I never felt pressured or as if I was being lied to. I was able to get in the same and the work was completed before end of the day the next day. I went in because my ac wasn't blowing cold. They didn't immediately say the worst but instead attempted to correct the issues starting with the least expensive fix. All the work I had done came with a warranty. And to top it all off, they provided me with a no cost rental car. Everything was excellent and I absolutely will return here if I ever need it.

HORRIBLE! ....kidding, continue reading my fantabulous review: I put in for a project on yelp,…read morewhile closed AND on Father's Day, Chris immediately reached out. Okay great, found a place, but would they fix the problem in time for us. In comes David; he double and triple checked to make sure what the source of the problem was and was thankfully able to find the culprit. I'm so grateful to have come into contact with this shop. We were given a heads up to a future problem as to not burden us unnecessarily all at once (thank you). Also, was able to wait at home, they were so kind to get me a ride. We will be back for sure! Highly recommend to any all that need vehicle maintenance.

"EXCELLENT CUSTOMER SERVICE"…read more The gentleman work at this location are very nice and kind. From the moment I walked into the location I was greeted by two gentlman who were readily available to assist me with my needs. As I approached DAVID, he greeted me with a smile early in the morning although I was extremely tired from working as a nurse the night before. I inquired about receiving an EMISSIONS test. He gathered all of my information ( INsurance card) and proceeded to provide an approximate time frame of 45 minutes. Now this was impressive to me because when you enter an establishment clearly in a work uniform it means I am going to work or coming from work. The mere fact he provided me with an estimated time shows he VALUES TIME. I accepted the estimated time frame and provided my keys. He offered me to have a seat in the waiting area and guided me to the refreshment area. I was so sleepy I sat down in those nice comfortable chairs and fell asleep. Literally before the 45 minutes I believe he was done and my car was parked near the front door so I can walk out and right to my car. You talk about service with a smile is an understatement. I am so looking forward to making sure I keep this location in mind for my car needs as well as referring them to others. Then I thought things could get no better than I receive a text from CHRIS the owner who thanked me for choosing them for my services and coming back if I needed more help. This is surely how you keep customers and welcome them into the AUTO FAMILY. The lobby is very nostalgic, clean and smells good to say it is a body shop.