I am a big fan of a couple of the employees of this location…read more I've been trading with Discount Tire for many years. It's not always a pleasant experience but when people go above and beyond it's worth mentioning. Yasin and Tim. These guys are so amazing. They are both very professional, competent, friendly and make a trip as good as it can be. In this day and age when you do receive excellent service it's worth mentioning and being grateful. Thank you Yasin and Thank you Tim

One of the WORST customer service experiences I've ever had. I went to Discount Tire in Katy to…read morereplace a flat tire, and just two weeks later I had another flat, only to find out it was the exact same tire they were supposed to have replaced (I had photos to prove it). Instead of replacing it, they apparently JUST MOVED IT to another position on the car. They BLAMED ME, saying that I was the one who showed them the wrong tire. Note: tire was initially removed from my car so they could see the damage, meaning that they knew which tire should have been replaced. To make matters worse, during that first visit, they DAMAGED MY REAR PASSENGER DOOR while lifting the vehicle. The door no longer closes properly. I filed a claim, but their insurance company (Fleet Response) is refusing to take responsibility, despite multiple body shops explaining that this type of misalignment requires MECHANICAL force. This company has shown a shocking lack of professionalism, accountability, and integrity. Rather than taking responsibility for their mistakes, they seem determined to avoid it. I WILL NEVER return to Discount Tire, and I strongly advise others to think twice before trusting them with their vehicles.

Wonderful people and deals on partially used tires and when I go there they fast and they honest…read morewith about they sell good people

Great service!!! Definitely recommend this place anytime I have any issues with my tires they are…read morequick with the save! The cost for the services you need are not bad. Give them a shot you won't be disappointed.

They were quick with my replacements. Tires went flat and they replaced. Never anissue after…read more Prices were acceptable.

Great business with exceptional customer service. Came in needing a tire and we received a great…read moreused one for a good price. All of the staff (and owner) were friendly and helpful. There are a lot of tire places we visited before, and this one is by far the best.

I stopped in for an Oil change the other day in my F250. While inside at the desk, I asked if they…read morecould balance and rotate the tires too. They indicated they had time and off to work they went and I went to their very nice waiting room. The young man that waited on me, was super friendly and very helpful. At one point I walked out of waiting room and there was a lady there and she asked if I needed any help and had been waited on. After I told her my truck was already in the back, she asked if I needed anything or If something was wrong. Very tentative and customer service oriented there. They got done with my truck. I paid and while at the register, I asked if my locks had been put back in glove compartment. They said they would check and before they could a young man came from back and said I forgot these and handed to me. I noticed a wet spot under my truck and mentioned it to the young man checking me out and he came outside and crawled under my truck looked and confirmed it was water and not from my truck. While there I asked how the balance on the tires went he went and check with the crew and said it went well. He was such a big help and friendly from the moment I walked into the business. My first experience here is outstanding, i will be returning for my next oil change. One last item, the waiting room is the best. Comfortable chairs and a coffee bar. Outstanding. All they need is recliner and you could have a nap while you waited. lol

Excellent. Fulshear Goodyear, Katy . Tara and Jason were…read moreProfessional, courteous, patient, emphatic, knowledgeable, experienced, informative.

BEST LOCATION!! Associates are so sweet and helpful 3 associates who opened on 10/14 need a raise!…read moreThey went above and beyond for me and helped me out so much. Very appreciated!

Fast, friendly, and effective. Went on a weekday and they got me in and out in about 30 min, no…read moreappointment needed.

I just wanted to send a thank you to the owner of the company. My car was stalled at Shell off 99…read moreand Clay Rd last night. He saw us trying to jump the car (we thought it was the battery) and let us know that it was actually the starter. He stayed with us a good while (for free) to try and help us get the car to start but we ultimately had to get it towed. He appeared to just be passing by but I thought it was really nice of him to stop and assist. I recommend his services 100% just based off his character alone and will let others know about his business going forward. Thank you so much again!

My Ford Explorer XLT's battery was dead this morning. And now, its purring like a kitten! The…read moreMechanic "O" came to my rescue! He was professional, fast & friendly! But, it took the both of us, like forever to take the battery out! That battery was locked up like Fort Knox! Anyway, he checked my old battery and it was dead, and it took him about 5 minutes to put it in! AND he saved me about $150 OVER 1-800-Battery! I would strongly recommend this guy "O" he knows of what's he's doing!! AND I used my roadside assistance with State Farm! And it took him about an hour to get to my home. And now, I'm a happy camper!

Carlos is the best. Wouldn't do an alignment because it wasn't the real problem and told us not to…read morewaste our money. Helped point us in the right direction.

They did a great job had me in and out in a few minutes, service was good, the cost wasn't too muchread more

Excellent service. Very responsible. Great pricing…read more At first I didn't really trust this place but after researching and seeing they have been there for over 30years. I tested them out with something small but I couldn't do it myself. They not just tell fix the problem but they told me a cheaper solution (who does that?) After a few more time of fix my car. My family only goes to them now. They never try to up sell and do what is necessary. They stand behind their work with 30day warranty.

Good service, good actitud, respectful…read more They always try to help, you need is to be patient as they have many requests. Just need to talk with them to know what date/time works better, specifically if you need services beyond the regular oil change

I bought a set of tires from the Cimco Ranch location a couple of years ago then got a flat today…read more i didnt have the right tools to get the lug nuts off and the staff was happy to let me trouble shoot and lend me a few fittings AND a four way so I could get the spare on. Tanner especially was super accommodating even offering to leave the shop and come to my car's location to help although I declined. Tanner also helped me get a 2 new tires at an extremely affordable price so "I could be back on the road safe". just outstanding customer service. highly recommended. Thanks to Issac and Kenny as well for helping. great team there at Cinco Ranch!!

It's possible to phone ahead and make a reservation. This…read moreplace is very popular/ good so I would recommend making a reservation and avoiding a long wait

Service was on time and perfect. I have been using Paul for years to fix road rash on numerous…read moreAudi's with 20" wheels and he always does a fantastic job. I highly recommend Dr. Wheel

Really good work but expensive - wish it could be a bit cheaper but they do a good job. Also hard…read moreto book as they are usually booked.