They were very nice and came highly recommended from local folks. When they did my tire rotation on…read moremy Subaru, they stripped 4 lug nuts and did not bother to tell me.

Had a flat tire on the way to work this morning (thank you road construction). Called Riverside and…read morethey sent someone right out. Removed the tires, patched it and put it back on in 20 minutes. Absolutely saved my day.

website shows them closing at 5 pm. i called them and the gentleman stated they were closing at…read more3pm. I arrived at 2 pm. Door was locked and he stopped answering the phone. very unprofessional . This company has no respect for people's time and they obviously are a bunch of liars

Tried to charge me $75 each for a used tire. Wow! I can about get new tires for that. These are not…read morename brand at all. Easily $35 elsewhere. I can get double product and have money left to buy my lunch if I buy elsewhere. No brainer. This guys tires can sit and dry rot. Gouging way over even high market price.

Not too long ago I ran over a nail traveling from Houston to Austin... I wasn't 100% sure if that…read morewas the problem, and it had been raining off and on all day. Luckily I was able to pull over at the Brown Tire Center. The guys were so polite and helpful. They removed the tire, inspected it, and patched it up within 10 minutes. They also checked the pressure on all 4 tires before I got back on the road. I tried to pay the owner, but he told me he wouldn't take my money because he has a daughter about the same age as me and "would hope someone would do the same for her." Great customer service is always appreciated, but it's extra special when you have genuinely good people make your day a little bit better.

My wife had a massive tire blowout, with body damage, on I10 near the Brown Bros. Tire Center. Even…read morethough Brown Bros. doesn't stock the size of tire she needed, four of their employees jumped to her aid and found a couple of old but serviceable tires in the shop that would fit her truck, got them installed and got her truck patched up enough to get home. And ... they wouldn't take any money! She finally convinced two of the guys to take a few bucks. If this is typical customer service by Brown Bros., they deserve _your_ business. True lifesavers.

Passing through town. Power running boards & cc went out. They had to keep it for overnight. But…read morenice guys. Paul and the rest. Joe the porter that took me back and pick up to shop. One of nicest guys. 100% recommend this place

Universal, for the win! On my way from Austin to Houston on a Tuesday HOT July afternoon - my low…read moreengine oil light turned on. Panicked bc I assumed I was in the middle of nowhere but thank goodness Universal Automotive was just a few exits down. They literally looked at my car right away; got the Stelvio in a bay, checked & topped off the oil (with 0W30) and I was back on the road in less than 30 min, for $30 bucks. They also let me bring my two dogs inside while I waited. Super nice dudes. Grateful for shops that exist like this one!

This crew really saved me, I wish I could do more than just a review! I was driving to Austin when…read moremy check oil light came on which was strange since I just got an oil change this week. Turns out Jiffy lube really screwed me. Open the top and oil was everywhere. The skid plate was left open, oil leaking out the bottom because the cap wasn't on. I pulled up to these guys right before closing and they really helped me. I just bought extra oil and the service they didn't even charge for. Turns out jiffy lube took my clips and screws, so they even helped me with that. Thank you to the manager, red head and cashier terry for all the help. Really appreciate it guys!

If you ever need any work done to your vehicle. Go to Walmart and ask for Steven in the automotive…read moredepartment. This guy went above and beyond the call of duty. Walmart as bad as they have gotten as far as taking care of customers. They are extremely lucky to have Steven working for them. I purchased 4 new tires from Walmart and purchased the roadside hazard with the tires. My luck would have it, I hit something going down the road and damaged my tire. I took my vehicle to Walmart to have the tire repaired. I have all terrain mud grip tires. After they were finished installing my new tire I walked outside to leave. Much to my surprise I couldn't believe it. They put a regular everyday tire as the repaired tire. My truck was literally setting leaning to one side. I was like are you freaking kidding me. I went back in the store and thank God I was lucky enough to have Steven help me. Not only did he fix the mistake at no cost. He ordered the right tire from another store. He worked on getting the proper tire for over an hour because I purchased the original tires from Walmart.com. Apparently Walmart and walmart.com are two separate companies. He had to walk across a desert, fly halfway around the world, and kill 16 people to get this tire ordered. But he got it done. I have seen so many times where the employee just simple says "sorry I can't help you": If walmart was smart they would make Steven a district manager over several stores. They won't ever find a harder worker and an employee that cares about the customer. I have my own little construction company and I wish I had guys that would work half as hard as Steven. The guy really impressed me as you can see. Walmart should definitely move this employee where he can benefit them even further. Thank you Steven for a job done above and beyond the call of duty. Your were greatly appreciated.

An hour into my cross country trip I blew a tire in the middle of the night. After sitting on the…read moreside of the road for 4 hours waiting for useless AAA I finally got Crosbys towing information from Sealy PD. He was there in roughly 15 mins. Quick and efficient load up of my lowered and modified car. He took me back into Houston so I could get my tire replaced. Coming from someone with many cars and all of them modified, I'm very familiar with towing. Hands down the best service I've ever had.

Crosby Towing was incredibly helpful when my wife broke down in my truck near Sealy. They arrived…read morevery quickly and even provided a recommendation based on the condition of the truck to take it to the dealer rather than a local repair shop. While the tow to the nearest dealership was about 20-30 miles (Brenham) they offered a more than fair price for the service. This recommendation turned out to be very good as the engine block had split due to a design issue and only a dealer could work with me and FCA corporate to figure out a goodwill settlement on the cost of a new engine. The service was also incredibly patient and helpful as my wife was 7 months pregnant at the time and was in the car with my mother-in-law, my daughter and had just picked up her mother-in-law's terminally diagnosed dog. Needless to say, Crosby towing was the one bright spot in an otherwise crappy day!

I lived in Houston my whole life and had a lot of flat tires. I've never paid more than $10 for a…read moreplug. They were very fast I was in and out, but I paid $20 for a plug I think the guy seen me coming

Their fast, affordable, and have good customer service. Been here a few times, always take care of…read moreme.

If I could leave negative stars I would! The store is…read moreclean, but the customer service is awfu. The cashier was one of the rudest people I've ever encountered, and I've been in CS for over 20 years.

Brightly lit inside & out. Clean bathrooms. Friendly staff. Well stocked market. Convenient to…read morehighway. Everything you need in a pitstop.