These past few weeks when I have been struggling to use my car with two broken external handles, I…read moreWISHED I had the mechanical skills to fix my car. Since I do not, the next best thing was finding LA Auto which is Woman owned and Operated to fix my ride! LA Auto was brought to my attention thanks to the Projects feature in the Yelp App. I sent out a request for a job or service and Yelp broadcasted it to businesses to reach out to me concerning the service. I had initially had a different mechanic before LA Auto that was going to do the job, but a price change occurred before the vehicle was in their possession. Decide to nix that mechanic and go back to the drawing board acquiring estimates for the job. By this point, I had already ordered and picked up my parts directly from the dealership so they would match my vehicle. All I needed was the labor to complete the repair. I was really intrigued that there was a Woman owned and operated auto shop in Houston, so I decided to reach back out to the shop about an estimate for labor. My inquiry was Friday afternoon, so I didn't expect to hear back until Monday. Liz, the Owner, however, was in contact with me in and out the entire weekend asking for pictures of the parts to ensure they were correct for the vehicle based on the VIN as well as making sure they didn't need to paint the handles. She gave me a range on the price for the labor, which I could understand because she never saw the vehicle before- only pictures of the damage. We did most of our communication on Monday which offerred a great opportunity for me to get the car fixed that afternoon since she had an opening. I honestly thought I may have to come back another day to get the job completed because EVERY OTHER BODY SHOP I SPOKE TO said I would have to drop the car off just to get an estimate. I did that with one Pearland body shop and received a quote of over a THOUSAND dollars just to fix some handles! They even stated the labor was high because the panels of the car had to be removed. Thanks to Youtube, II knew that was not the case and Liz the owner and my mechanic confirmed my research as she completed the work on the vehicle in less than an hour WITHOUT removing the inside panels. She worked fast and I was even able to see her work from the office which provides a chair or two inside for waiting customers. A/C is blizzard cold inside the waiting area, so bring a jacket. This is not your car dealership waiting room with tvs and refreshments, so bring your own, but Liz worked so fast I didn't need to indulge in either! Really friendly, sincere, and affordable service from Liz at LA Auto. I am so glad to not only have my car repaired (FINALLY, with the exception of one small part that the dealership gave me in error that doesnt affect the main fix) but I am so estatic to support a small business owned and operated by women. I am telling everyone I know about LA Auto if they ever need repairs on their vehicle. This place is a real gem and deserves to shine!

Was searching for a shop to install lowering springs on a supra. Discovered this place and saw…read morepositive reviews. Staff was professional and provided a reasonable price. They did an amazing job. Thank you. Would definitely recommend.

They are very reliable and I trust them for the past 10 to 12 years I won't take my cars anywhere…read moreelse

Charged me 1000.00 dollars to change a part and that part didn't even need to be changed at all…read morefound that out after they gave me another estimate for 500 dollars and decided to go to the dealership and everything was covered under my warranty never will I go there again..

A very close friend of mine recently took her vehicle in for service and was charged nearly $300…read morefor the replacement of a fan belt. While I am not a certified mechanic, I have replaced fan belts myself and am well aware that the cost and complexity of such a repair do not justify that price. To make matters worse, she was also quoted an exorbitant fee for the replacement of an air filter--an extremely simple task that typically takes no more than two minutes to complete. It's disheartening to see what appears to be a clear case of opportunistic overcharging, possibly based on the assumption that a woman wouldn't question the pricing. Shame on you. Actions like this erode trust and reflect poorly on your business. While karma has a way of addressing injustices in due time, the immediate consequence is that you have lost a long-standing customer--someone who had been loyal to your establishment for years.

I paid $116 for an Oil Change for my ML350 Mercedes on December 31 2025. I instead got an oil leak…read moreand gaslit that it wasn't them. There was no oil leak prior to my oil change. I will not bring my car here anymore.

Friendly, professional and accommodating. Got a great prize for my full synthetic and it was done…read morein 20 min. Got my tire rotation right next door and had amazing arepas while I waited all in the same lot!

I would not recommend this shop. I took my 2018 GMC Acadia in because the A/C wasn't working and…read moreneeded the compressor replaced. After the repair, the replacement compressor immediately started making a loud noise, and I had to bring my vehicle back. Just three days later, they had to replace the compressor again because of the noise. Before I dropped my vehicle off, there was no check engine light. When I picked it up, the check engine light was on. The shop told me it came on when they started the vehicle. After inspecting it myself, I found the intake sensor near the air filter housing had been left unplugged. I reconnected it myself, but the check engine light later came back with a P0113 code. I also discovered the air filter housing was cracked around the screw mounts, which was not damaged before the repair. Even after paying for the repair, they only fixed the front A/C. The rear A/C still blows hot air, so the problem I brought the vehicle in for was never fully resolved. Instead of leaving with a properly repaired vehicle, I ended up making multiple trips back to the shop, finding workmanship issues myself, and dealing with additional problems after the repair. This experience has cost me time, caused unnecessary stress, and left me with a vehicle that still isn't fully repaired. Based on my experience, I cannot recommend this shop. Before leaving your vehicle anywhere, take photos beforehand and inspect everything carefully before driving away.

Check Engine Light on '08 Honda Accord come on suddenly…read more Ususal excellet service from both James and Matt Meinen Southwest Car Car Center. A check engine light came on, engine missing, 3 fouled spark plugs were replaced as well as new 5W-30 Valvoline synthetic oil and filter added. Fair value for services rendered in a timely fashion.

Top notch service as always. Great family run business…read more Been going to their shop for nearly 3 decades. Referred several friends and no one has been disappointed.

ProMobile was fast, thorough and prevented me from making a bad purchase. I can't tell you how…read morevaluable it is to have a vehicle inspected prior to purchase.

ProMobile did a wonderful job communicating and working with a dealership that was somewhat…read moredifficult to work with. I very much appreciate their patience, attention to detail and thoroughness. I would definitely recommend them. They get things done.

This all started with me getting a code for an open thermostat. It wasn't major as I was able to…read moredrive to New Orleans and back without any problems but when I returned, I decided to change the thermostat myself. I obtained the thermostat and set up to do it one morning and I was able to take it off pretty easily but once I put it back on, it started leaking and wouldn't stop. I tried removing it again and re-tighten it, but didn't make it any better so I decided to have it towed to the shop after getting a recommendation of this place from a close friend of mine. Mike was the person I spoke with and once I had it towed there within an hour or so he called me and told me what the problem was. Apparently the thermostat housing being plastic I ended up cracking it because I tightened it too tight and they took care of the problem pretty quickly and within an hour or so they called me and told me my truck was ready. Once I arrived, Mike wasn't there, but the two techs that helped me were very thorough and explaining to what happened, they even showed me the piece that was broken. Lots of shops don't do this so immediately they became a place that I could trust in the future. I'll probably use them again instead of doing self repairs myself.

No quality for service, mechanics lack integrity…read more My girlfriend took her car here and they did not want to honor their warranty on her cylinders. Mechanic even admitted to me he did not write in the system which cylinders he had worked on in the car so he didn't know. To summarize, her car is still misfiring on cylinders they worked on and they did not bother checking because "I didn't check the back 3 cylinders because they're harder to get to"- what the mechanic told her.

Fast reliable service about 30% cheaper then the dealer. Honest prices and very professional…read more No other place to take your euro cars!

I requested a written estimate before authorizing service so I would know exactly what to expect…read more However, the estimate did not disclose that there would be an additional charge for "shop supplies." While the fee itself may not be significant, it should have been included in the written estimate so there were no surprises when I received the final bill. My recommendation to future customers is to specifically ask the office whether any additional fees, including "shop supplies," will be added beyond the written estimate before approving the work. Greater transparency up front would make for a better customer experience.