I had previously come here and my experience with the past employees was awful but today I was able to come in and Carmen helped me to get my oil changed. I left with a smile! Thanks again for the friendly service. I will be back. read more

The Manager Storm is amazing and leads her team very well. Amazing, fast service and pays attention to detail. I was in and out very quickly. Full confidence that the job was done right. I'll drive back to this location specifical for the top tier service the manager provided. read more

Take 5 Oil Change - Oil Change Stations Near Me - Cypress, Texas

I went here on my lunch break hoping for a fast turn around to get back as I've been to other locations and never had a problem. Although I did have great service and kind team members, it took longer than expected! I think I was second in line but because I was behind a car that was getting multiple services, I was waiting a while. They did have two garages in which I thought I would be asked to move to the garage that was empty, but another car pulled up and they started servicing that car instead of me. Therefore I was still stuck waiting. I am usually patient but from my work, it took me 8 mins and if I'm waiting 30 and take 8 to get back and all have to consider time to the the job, that bothered me a little. This is nothing I feel would make me not recommend this place. Things happen. I'm very understanding and the team corrected the action pretty quickly. They offered a great coupon online and stacked coupons because I'm a ride share driver. This was very kind and considerate and I appreciated the effort. Of course I will come back. No harm was done and once I did finally get into the garage, my service was swift and quick. Thank you team for helping me out. Fingers crossed it was just a one time fluke! read more

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I came here for a state inspection. 2 cars are already in the garage. 2 more cars are waiting, so I'm definitely prepared to wait for a bit. Except the wait was 2 hours! Not sure if that makes me confident in their knowledge of oil changes. Any other place I've gone can usually get an oil change done in less than 30 minutes.. why are they struggling with basic service read more

I visited this location for an oil change on my Mercedes. Service was efficient and affordable. Staff were friendly and knowledgeable. I will definitely be returning. read more

I've always enjoyed coming here. Price is high but I always use a coupon so that helps. I always have a different worker but they are always professional and helpful. There's no pressure to buy this or that. But one thing about different employees also means different practices. Most the time it's solid service and everything which's fine. But this is second time I've come and with a few cars waiting and I feel there some "misdirection" If one car is in the bay and another one just pulls in, shouldn't I be behind the car that's been in the bay longer? Not the case here. I'm directed to go behind the car who just pulled in. 6-7 mins later a car pulls behind the person that's been in the bay longer So this means my 20-25 min wait is turning into a 35-40 minute wait. Which isn't fair if I was here before the other vehicle. I guess next time I should say something but I feel like employees should have better practice on these kind of things. That being said I knocked a star off for each time it happened. It just sucks having to wait longer than someone who didn't wait that long read more

I made an appointment for 5pm and the guy said they don't really do appointments. I asked why is there an option to make them then. He said he doesn't know, but I could wait. Why have it as an option if you don't honor appointment times? People make appointments because they have other things to do than wait in a line. It needs to be taken off and just be first come first serve. That's ridiculous. read more

I went to Take 5 at the end of a very busy Saturday. Ty greeted me with SUCH a friendly demeanor and made sure my day was going well. His bubbly personality remained during my oil change, which is wild because is over 100° outside. Chase put air in my tires, showed me my oil level after completion, and also helped me Reset my oil change alert in my car, which I honestly never knew how to do lol. Chase was also extremely nice in this heat! Thank you both for being a bright ending to my day, I'll definitely be back! read more

Very pleasant service at this location. The guys that work there are friendly and honest, they are always focused on making sure they are making good time. Even with about 6 cars there, I only waited about 15 minutes. And they always help me find a coupon. Will definitely come back. read more

I got an oil change last month on my Tahoe. The staff was very friendly and it was relatively quick (around 25 minutes in and out). I few weeks later I noticed I was dripping oil on my garage floor. I started watching it and it got to be more and more. Mind you, this is a new 2024 car. I took it into the Chevrolet dealer and they said the oil filter was not installed properly and was dripping. It ended up costing me an additional $185. I would give one star, however, the staff was very friendly. I will definitely not use this place again. read more

Took over an hour and a half just for an oil change. Highly recommend to not ever come to this location

I requested an oil change service appointment online. The two gentleman were very clear in explaining the different options/packages and attentive to what I needed. The value was fairly priced, especially being how quick the service went. Would use again. read more

First time coming to this location. I came on a weekday afternoon, there was no line or wait. I was immediately greeted and asked to bring the car in. The 3 gentlemen there were all very kind and helpful. I didn't feel like they were trying to sell, just giving good customer service. Service was completed pretty quickly, which was a plus for me as I had my kid with me. With the coupon I spent about $84 for premium, I think the customer service is what sold me. I would come again. read more

Early morning oil change went smooth and fast per usual. Today I had storm help me and she didn't try and upcharge me, very professional and easy to talk to. Highly recommend this place if it's in your budget. Allowed me to use a coupon to drop the price. read more

Went to take an hour an half on a weekend. The guy said it'll be 20 minutes. An hour and a half later they got 1 car done. Also watched them forget the skid plate of a customer driving off. read more

Needed an inspection today. Online meter indicated busy and 30 minute wait. I always come here. Got there was meet by 5+ employees working hard and having a good time. Service was fantastic. In and out in 15 minutes. Free check up. I needed a cabin filter. Done. read more

Last two times I've been here nothing but kids throwing f bombs who reak of weed. Not bad if you're hanging out with friends on a weekend but as a business, I wonder if their employer wants employees who handle themselves like this on the job. read more

I took my car for an oil change on 8/23/2024 and while there a tech cracked my coolant outlet housing which sits right on top of the oil filter housing. As a result the coolant was leaking and my engine was running without coolant. I was unaware until my car started to malfunction on 9/4/2024. I made a claim and was denied because Take 5 said they couldn't prove liability even though the techs admitted to making this mistake and the information was reinforced by the diagnostics results. I've had to pay about $1000 to fix the damages Take 5 caused. While I was waiting on the tow truck at Take 5 two other vehicles came to the business to report damages caused. When the tow truck arrived they informed me that I was the second car they've towed that week from that specific location due to Take 5 damaging the vehicle. Take your vehicle to get serviced elsewhere. read more

Take 5 Oil Change - Oil Change Stations Near Me - Cypress, Texas

An oil change turned into an engine problem with no accountability. I got an oil change at this location, they cracked my coolant housing which caused my car to overheat. After paying hundreds out of pocket they won't answer or return my calls. Choose another place for your vehicle maintenance. read more

This is the second time I've shown up with 45 minutes to an hour before closing. There's 2-3 cars in line and I'm told they can't get to me today. If you market an oil change taking 5 minutes (even 10 for the sake of this discussion) you should finish those 2-3 cars with plenty of time to still get my oil change done. It's evident they don't want to work. Wonder if the business owners realize the money being turned away because of laziness. I've worked at discount tire in my younger days and just because we closed at 5 didn't mean we were leaving at 5. We took clients until closing time, and then once we finished with those customers is when we were able to leave. Will not come back. read more

Every time I've come to this location they've taken care of me. The wait isn't a problem since they tend to have the cars flowing in a timely manner. If you have your own oil, then they can change it and just charge a service fee. read more

Went for emissions test. Gave coupon for oil change (coupon was already expired) and they don't answer the phone here. I went days in a row trying to get inspection and emissions test trying to catch the person who does the emissions test while they were working because they are not available everyday. They claim machine broke conveniently once their line started to get backed up. But to give an expired coupon for a service that you were aware I was not even coming in for deserves an ass kicking after the amount of time I spent waiting for non-service on multiple occasions. Hope you all lose your jobs. Worst service ever. read more

I always get my oil changed here on my lunch break and they do such a quick and efficient job! 10/10

That boy Chass & tuam some professional mechanics. Thank you all for the advice & service.

Super fast oil change ! Super attentive and friendly!! I have never been to take 5 but I bought a new car and decided to get someone else to change my oil and it went better than expected. I went to this location specifically because of a friend's recommendation. I'll be back in 3000 miles ! read more

Absolutely terrible! I purchased windshield wipers. Within weeks of them being installed they flew off in the freeway while it was raining. I had to pullover then go to the nearest about parts store to replace. Tried calling the corporate number and was n hold for over 20 minutes. A week later while driving in the rain again the back wiper fell off. I went directly to the Take 5 where I purchased them. They replaced the back wiper but just told me to call the 800 number about the front wipers I called before to file a complaint. No offer for a refund or reimbursemen. The employees themselves were polite but the manager was of no help and did not seemed concerned. read more

went for an oil change and ended up with a cracked coolant housing. company refused to pay for the damages and since has not answered calls. please go somewhere else for your car needs. read more

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Damage my drain plug during oil change. Vehicle started leaking oil as soon as I got home. I went back and the tech admitted to it but refuse to pay for the repair. Do not go to that location!!! read more

Eh they definitely do pressure you to buy other things even though I have a car that alerts me when something needs to be replaced.

Got my oil changed Monday 3/11/24 in my Dodge Ram 1500. Driving around on Tuesday I noticed my truck not running the same. So again Wednesday evening I noticed the same thing only this time when I started it up I noticed it was smoking ( white smoke out of the tailpipes) So I took it in to the mechanic shop I usually go to. So he asked me did you recently get an oil change. I said yes on Monday, he said now we no why you truck is smoking. Take 5 had put 3 quarts over what my truck requires this could have ruined my engine. So make sure you check for yourself if you after an oil change from this place. And yes they showed me the dip stick to see if it was was full. But they have their hand or rag right at the full line so that's all you see. I won't trust this place again. And I'm going to let corporate know what happened. read more

Great service and product! Lonzo and his team really took care of me and my car with a standard full service, full synthetic oil change. Topped off my fluids and changed my wipers. A little pricey but we'll worth the service Lonzo and his team displayed. read more

Warm, friendly service team! And when they checked my air filter, they actually told me I didn't need a new one (Y'all know how rare that is!) I'm definitely going back in the future. read more

Amazing customer service at Store # 97 Jamal was knowledgable and understanding. Also, Chass was great at explaining everything to me. Highly recommend read more

Excellent customer service!!! Normally only go to dealership but decided to give them a try !!! Manager and employee was extremely nice. Was in and out in least than 30 mins!!! read more

Troy at take 5 disconnected a small hose that is connected to the housing near the air filter while trying to up sale me on purchasing a new air filter from them which is fine. The issue is that when I turned my car on and saw all of the sudden the check engine light is on and and the auto lsd light was blinking and then Troy got on his phone googled why the light was on and told me that I might've pressed a button in the car and after driving to Toyota they told me that Troy didn't connect the hose back to the housing and said that me and my son is lucky that we came to Toyota because our lives could've been in driving like this. Troy outta line. read more

Take 5 Oil Change - Oil Change Stations Near Me - Cypress, Texas

Charles and Tasha took great care in inspecting my wife's vehicle and mines as well. Always nice to come back and the manager remembers you as a customer. I also get my oil changed here as well because it is conveniently close to home and they get me in and out in a timely manner. read more

Fantastic service, very professional, clean shop and excellent crew. Manager Charles runs a great shop, informative and thorough. I will definitely be back and highly recommend this location and Take 5 to others. Thanks!!! read more

My new five minute stop for an oil change. It's fast - so fast you don't even get out of your car. They top off fluids (including yours by offering complimentary bottled water and fruit snacks *kids cheering*). I trust these guys, plus they offer a military discount. read more

My husband and I have been bringing both vehicles here and had no problems until today. Jose walks up to our car window without a mask, while inside we are masked waiting for him to mask up so we can roll the window down. He just stares. I asked him to please put on his mask. He said, "sorry ma'am", and continued to stare. My husband asks him through the sun roof to put a mask on so I can roll the window down. He just smirks and continues to stare at me. We tried to get the attention of the other 2 guys that usually give us wonderful service, but they were focused on what they were doing. One of them had a mask on. Jose just stood there until I managed to maneuver my car around him so we could leave. My husband is a Veteran and has me go to this place because he feels they respect Vets. That was until today. read more

I would NEVER go here again. The only reason it got 2 stars instead of one is because my oil did get changed properly. However, the place is run by children. The assistant manager who was on duty when I was there could not have been older than 20, and all other employees working were definitely high school-aged boys. My car has over 150,000 miles on it, so I'm used to people attempting to upgrade me to high mileage oil. I strictly said no, conventional is fine. They pretended to find a leak in my oil pan after that to get me to upgrade again, shouting "major leak oil pan and rear main seal!" with each boy echoing the other like they were calling "fire!" Now, I don't know anything about cars. Clearly, they could tell. My father though, has worked in the car industry my whole life. So I called him. I ended up getting the conventional oil and my dad agreed to look at my car later that night, since I was actually already meeting him for dinner afterwards. When he did crawl under my vehicle, he confirmed that they were lying to try to get me to spend more money. "Your rear main seal is dry as a bone. I don't think it has EVER leaked." What a deceitful company! Had I not had my father's knowledgeable input, my $40 oil change would have been at least $75 PLUS I would have brought my car to the shop for major (unnecessary!) repairs! read more