This is the 2nd time I've been where they don't have a tech available to do a State inspection. The young man said they have 1 car already and they are in training?? Told me to try Monday Tuesday or Wednesday but wasn't certain since his Manager wasn't there? This location has really gone downhill and I've even gotten my husband & son to come here. My husband's car was leaking oil after he had a oil change last tine about 3 months ago, and we were across town & that Take 5 (Dickinson) said they hadn't screwed the oil pan tight. It was loose and they took care of and apologized for this location!! Sad!! I had the time this morning anf now I' ve passed my window of time.... SMH!!!!! Terrible service. I wouldn't recommend coming here at all! read more

Everything needs to be improved at this location for starters they gave me a solve story on why they could not change my oil because supposedly it was tilted wrong but I drove down the street to Valvoline and they did it in a heartbeat and to top it off they didn't connect things in the correct places they should have thank God I did not have to drive too far read more

Quick and to the point. Good customer service. We will definitely come again. Recommend this place if you are in a hurry.

As you can see. I'm eligible for a free top off either before 2/22/2024, or before the stated mileage. I came before the date, admittedly over the mileage. According to the person helping me, I didn't qualify because I passed the mileage. So what's the "or" for?? It doesn't say "and". THEN I would agree that I don't qualify for the free top off because I would have to come in before the date AND before the mileage. Ridiculous. After I paid for my top off, the guy didn't even have the courtesy to give me a sticker reminder for the next oil change. Sufficed to say I won't be going back. read more

Take 5 Oil Change - Oil Change Stations Near Me - Spring, Texas

Technician failed my inspection because their OBD scanner was not working and charged me for it when they are not supposed to charge me for failed inspections. I too my truck to ford and autozone and they said nothing was wrong with my OBD port. I took my car to another inspection and they said there was nothing wrong and passed me. What pissed me off - I went back here to ask them if they can try to rescan, the guy who came and spoke with me got out of a hot boxed vaped car and said that if the machine is broke its the states fault and they cannot refund me and refused to help with a refund or rescan my truck to see if the system would communicate. I called the corporate office which just goes straight to voicemail. I will be calling DPS and letting them know along with disputing the charge with my credit card. read more

Its funny how much of a diffrence one person can make. In this case it was the very observant and aware store manager. One of the guys was acting like he didn't want to be there working and was having an attitude. The manager very smoothly disarmed the situation and the rest of the service was good. read more

I recently just left take 5, I am overly satisfied with the customer service, from the manager Seabora and his assistant Collin they went above and beyond and they were the only 2 staffed, great service goes a long way. read more

Came in 11/06, shortly after they opened. Eli & Seaborn were ready to help! They communicated and recommended what was needed for my car. They changed cabin filters, oil, and my coolant. Great prices. Thank you! read more

Completely Disrespect !!! It took more then 45 minutes to get my oil change after I sat and waited to pull in the cue with just one car in front of me they didn't have my oil had to use a substitute didnt offer water didn't check my tire pressure or even reset my oil light !!! and the guy kept saying .I'm goin home because it was raining hard. When I told him I was goin to write a review HE SAID 1 OUT OF A MILLION isn't goin to hurt. !!!! Super unprofessional I will be taken my business else where. Stay clear from this location !! January 2 2023 read more

My husband wanted to quickly get an oil change and decided to pull in to Take 5.. Customer service was pretty cool, the attendant came out brought a couple bottles of water, offered it to us and asked us to pull in. A few moments later (15 min later) they say because our car is a 2019 they couldn't find how much oil they can put in the car, so they are unable to do an oil change on our car... I have nothing else to say, good or bad. read more

Pulled in at 2:03pm and out at 2:07pm. They work quick. No wait, no hassle. Customer service was excellent from all five workers. They explained everything completely through the process and they even reset my mileage on my car for me. Will definitely be returning. read more

Take 5 Oil Change - Receipt of store number - Oil Change Stations Near Me - Spring, Texas

Great service always Management is awesome Fast Friendly Even give you bottle of water Stay in your car. read more

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An update to my initial review from a week ago is warranted, as a series of rather unfortunate events has transpired since then. Within days of my state inspection at Take 5 and the subsequent mangling of my gas cap, my check engine light illuminates. I immediately return to Take 5 and inform them of the problem. The manager (sorry, I never caught his name) told me that my cap looked like this when I came in - and that it wasn't their problem. Not taking his assessment (since this car has just over 14K miles on it and I never would have passed inspection with my cap this way and the check engine light illuminated), he finally agreed that he'd get me a new gas cap. That was on 4/25/17. I told him the local Mazda dealership (less than 7 miles away) would most likely have one in stock and I expected to hear from him within 2 days. On a lark, I went to the Take 5 website and filled out a customer satisfaction form that afternoon, stating what had transpired during the inspection and the flak I'd received when I returned to the station that day. I was called that night by a district manager, assuring me that a new cap had been ordered for me - but he did express doubts about the cause of the check engine light. He did request photos of the cap, which were sent to him. I wanted an impartial verification, so I went to a local auto parts store that offers the free service of pulling your codes on a check engine light. Verified -- P0455: evaporative emission system leak from fuel tank. Print out of that sent to the district manager. Again, I was reassured my gas cap was "ordered." The days drag on and I hear nothing, so I'm beginning to seethe more than I was already. I finally call the local Mazda dealership parts department myself to see if they have the part. Confirmed, they have it in stock. Call back Take 5: oh, the manager's not there and he won't be back until tomorrow. A different "manager" is covering for him. And this is where things finally happened. Shout out to Ted - the "different manager" who got it taken care of today. He drove to the Mazda dealership himself, purchased the part and called me back to pick it up - all before noon. If it weren't for Ted, my update would be down to 1 star. Ted, however, allows them to remain at the 2-star level, for he went out of his way to satisfy a customer of a store that he doesn't even manage. The "real" store manager? All he did was manage to make a sticky situation go really south. He made things go from bad to worse and he lost all of the cars in this household and anyone else that I can tell to make sure to steer clear of this particular location. If Ted were in charge, I'd be coming back, but he's not, so the deal is sealed for me and anyone within earshot. Stay away from this Take 5 if you don't want your vehicle to suffer any unnecessary damage due to a required state inspection and then the subsequent accusations and aggravation that will surely follow if something should occur. You've been warned! read more

Take 5 Oil Change - My mangled gas cap - Oil Change Stations Near Me - Spring, Texas

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I had been to Take 5 for an oil change a few months ago. While they were working on my car, the guy said my shield plate was hanging down. He asked if I wanted it removed. He said if I got it flattened out, he would put it back on for me later. I agreed. He took it off, saved the screws for me in a bag and put the shield in my trunk. When I returned he was very friendly and considerate. The workers were fast and efficient. They put the shield back on and I was on my way. Thank you for showing integrity with a smile. read more

Do not bring your car here, I came here because of the good reviews. Big NOPE, my new driveway is now full of oil and the whole underside of my 2018 Ford F250 is now covered in oil thanks to this place. Please avoid this place at all costs, I figured this was a good place to come but I totally regret it. I never would have noticed this until I looked at my cameras and saw the big oil stains on my driveway. I'm completely in disbelief and pissed off on how unprofessional this place is. I spent over $200 and this is what I get ? Wow. read more

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Just save your time and go somewhere else. They jacked up my car after my oil change and I failed the inspection because they made my check engine light come on. Basically the car kept breaking down - they said I needed gas (I was 60 till empty). Filled it up and it broke down. Turns out they had loosened the air filter connector to my engine and never tightened it. O'Reilly ended up helping me out and figuring out the issue. On top of that I failed the inspection right after the change, BECAUSE that connector was loose. Got a refund for the inspection but DO NOT GO HERE. Take your car to people who know what they're doing PLEASE read more

Super fast and easy. Oil change and inspection. Excellent customer service and offered me a bottle of water.

Best experience ever! Five men welcomed me, checked tires, changed oil, cleaned my windshield and were all SO HAPPY! They gave me two cold water bottles, and shook my hand. Best customer service ever! Seriously, they have been well trained and I left thinking, "These guys are awesome!" They were literally done in five minutes. I never left my car. I have found my new place to change oil! Kassie read more

I been coming to Take 5 for years every time I come the is amazing, friendly I most definitely am a loyal customer. I want to thank Mr Gene Collin and Ayden. The manager Mr Gene is a real leader on the job and always is professional 7120 Louetta road is the place to get your oil changed read more

I got there 5 minutes before closing and they took care of my truck with a smile and jokes. I really needed the oil change too because I was going out of town the next morning and didn't want to have to get an oil change the next day slowing down the time I could leave for my trip. The going the extra mile was greatly appreciated. read more

Went in today to get an oil change, George and Ashley got me in and out, were super friendly, and got my car running smooth. Definitely go see them if you need the most convenient oil change. Also come see my boy Kenny if you need a state inspection read more

Colton and Dylan did a great job! It was fast service along with them being very trustworthy and letting me know how long air filters last etc. Highly recommend! read more

So I came here the last few time bc I had a coupon but when I asked if they matched any competitors coupons and He said no. I showed them a 25% off coupon that I have from them and the manager said it wasn't valid. Sorry I'll be heading up the street to your competitors over at Valvoline on Louetta and Klein church read more

I was helped right away and the gentlemen who helped me was kind and courteous. Can't ask for more!

Take 5 doesn't take care of their loyal employees. I worked there for over a year and still to this day have problems receiving missing funds from checks. These guys are full of it & need to be put out of service read more

AMAZING customer service! Thank you, Dylan for impeccable attention to detail. We will definitely return.

every time i come to this location i have such a positive experience. immediately i was greeted with water, which on a hot texas day, was much appreciated. they were quick and extremely friendly. jacob is definitely one of the best mechanics i've run into and he even filled my tires! best place to get an oil change in this area hands down!! read more

These guys are so helpful and they don't want to just take your money. They are very honest workers

I don't see how an oil change place could be worse UGH. The customer is never right at this place.

Collin was awesome !!!!!!!!!! I hate going places because I'm a girl and I feel like they just do whatever. But he let me ask questions and seemed very knowledgeable. He was so nice read more

Such a cool fast place to get your oil changed. The short handed team helped me it long after closing time. Thanks again guys! read more

Take 5 Oil Change - Oil Change Stations Near Me - Spring, Texas

Jay was my attendant and cashier. He greeted me with a bottle of cold water. He and his coworkers were professional and worked quickly. I asked Jay a few questions to ensure I was getting the proper services. I appreciate his patience and knowledge. Also, I appreciate the military and veteran 25% off any oil change discount. read more

Great customer service fast easy and gave me details as they changed my oil. Would recommend to everyone . Thank you so much for the quick process read more

Your cashier sits behind the desk and is in his phone and acknowledged nobody. Waited in line for 3 min in an empty waiting room until he finally asked me "what you want". Yeah, you're not getting my business. Lousy establishment and service. read more

Got oil changed and state inspection done - no issues. However they are supposed to check tire pressure. They didn't - I was sitting in the car during the oil change. Then I get out and hover to one the techs for state inspection and ask him to please check the tire pressure as I'm getting a warning sensor that the front tires are low. He finished and states he checked the tire pressure- he didn't I watched the whole thing! Drove down the road and checked aired up myself. Won't be going back!!!!! read more

Great place for an oil change! They immediately handed me a cold water and got to work on changing my oil. All of the employees were very friendly and easy going. They even had a box of fruit snacks and dog treats ready to go for any passengers you may have. I would definitely recommend stopping in here if you've been putting off your oil change - you don't even have to get out of your car. read more

Amazing service. Dylan spearheaded this operation and showed me how to do a ton of stuff on my car. I'll definitely be back!

If you haven't don't ever go here for a oil change..poor service..no professionalism at all..It took every bit of 45 mins to put my skid plate back on..Daniel..Jacob & Garrett all took turns trying to get it back on..I had to get out my car & tell them how to put it back on...I rather not give them anykind of star! read more

My first visit to this company. They were very efficient and coordinated professional and courteous I was in and out in 5 minutes maybe less as promised. They're $25 oil change comes with Castrol motor oil and is the best price I found in about a 15 mile radius of my house I highly recommend them. read more

I don't have a lot of time usually so, when I do, I try and get everything done at once.Spent over 220.00 dollars there for an oil change and some very expensive windshield wipers. I asked them to change the air-filter as well and make sure they filled up the windshield washer with fluid. Since they didn't stock the air filter, I asked them to look at it to see how dirty it was. I was told that the manager told them they couldn't do that. I asked to talk to manager to find out what the issue was who then reluctantly looked at it. I was told the super windshield wiper would do a better job so I purchased them. Drove home in a rainstorm after I left, just to find the wiper streaked on the drivers side. Tried the windshield washer and guess what? No fluid when I checked. Their receipt says they did all types of free stuff including filling up washer fluid. Their receipt also says bracket on air filter was broken when the truck arrived but never mentioned this before I paid their bill. Probably wont be back! read more