I love this place of business. Not only do they get your vehicle right they even clean it for you. There restroom are very clean and suitable for the public. And the staff is amazing. Mr. Cody is very professional and goes over and beyond to make things are fixed accurately. I highly recommend read more

They checked everything on my vehicle... I didn't have to ask for them to check my tires or brakes. Very well done! Enjoyed my visit.

I wish I had better news. After my last review I was contacted by the company stating they were going to pull video footage and investigate and get back with me. They never got back with me. Against my better judgment I gave them the benefit of the doubt. I went back to have an oil change on my Sonata. The next day I had an oil leak in my driveway. Oil coming from around drain plug. I took it back. Patrick said they tightened everything replaced the plug/gasket and took me under the shop to "prove" there was no leak. He said oil pans and threads wear over time. He gave me the option to replace pan or redrill hole but that would require me to pay for ANOTHER oil change. Well, I did another oil change at home when I pulled off their plug the "gasket" they used was nothing more than a silver washer. I bought a new plug with actual gasket and I have no more leak. Unfortunately we will not be back and if you care about your vehicles I would not recommend. read more

Mr. Detail Car Wash & Drive Thru Oil Change - Silver washer, I do not believe it's an oil pan drain plug gasket. - Car Wash Near Me - Houston, Texas

I visited Mr. Detail for my second car wash on Sunday, March 10th. I typically wash my car but I had returned from an out-of-town trip and my parents had given me some spending money and I used it to treat myself to a Superior Interior Cleaning package. I had one before and only had to pay the difference after an oil change and thought they did an amazing job. One that would have taken me double the amount of time. They have great customer service from the time you pull up and the time your car is ready to go. However, upon returning home I noticed 5 nicks on my window tint. I returned the same day but they were already closed. I returned the next morning and spoke to an assistant manager who had a polo on with the name Anna (later to find out her name is Miriam). I explained what I noticed after my car was serviced and she asked to take a look. I showed her and she informed me that their products and cleaning methods do not cause anything like that. She proceeded to tell me that it was caused by me and the way that I take off my seatbelt and I probably never noticed it because of the window not being clean until it was serviced. I informed her that my car was only a year old and I'm always extra cautious (thanks anxiety) and the tint is extremely dark so it is something that I would have noticed even if it happened once. We went in circles several times about whose fault was it and I asked if I could speak to the owner. She informed me to come back the next day to speak to Edward. I returned to speak to Edward the following day and upon his inspection of the window he told me the exact same thing and that the condition of the tint could not be proven before it was serviced and that there was nothing they could do especially if I was seeking a payment or reimbursement of a tint replacement. He went in circles like I did with Miriam and got nowhere. Edward informed me he could give me discounts on services but not a tint replacement and I told him I was not comfortable having my car serviced again at his establishment to which he said it isn't fair for you to throw me under the bus for something that can't be proven our fault. From the pictures and video, you can see that the nicks are fairly obvious that any owner would notice if they nicked their window with their seatbelt. The establishment does a great job and the customer service for the oil and the car wash was excellent but customer service about mishaps is a zero. read more

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They won't answer the phone, and I've been calling them for two days about my refund, or if I can go in and get this handled professionally. read more

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Been coming here for years? Today I Waited almost two hours paid $100 for mediocre clean read more

Mr. Detail Car Wash & Drive Thru Oil Change - Car Wash Near Me - Houston, Texas

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The service was wonderful very Nicar customer service also my interior was very clean!!!

I've been coming to this car wash for over 10 years, so this review isn't written lightly. Unfortunately, my experience today was extremely disappointing. I paid $45 for a wash and interior cleaning, and the interior was barely cleaned. There were still crumbs all over the seats and floor, the cup holders were dirty, the seats were visibly filthy, and the upper dash and control panel were covered in dust and dirt. It appeared the interior service was rushed or incomplete. When I questioned the quality of the work, the man working the station told the employee to "wipe down the seats with a cleaning rag." He then looked at me and said, "Does that make it better?" Before I could respond, he walked away. Both he and the employee were dismissive and implied the issue was my responsibility rather than offering to properly address the concerns. This location used to be reliable, which is why I continued coming here for so many years, but the quality of service has declined. At this point, I can do a better job myself for less money or take my business to other car washes that provide service that matches the price. I will NOT be returning. read more

The guy who do inspections is a bad worker!! I need to do the inspection on my car and I told him that !! The answer was fuck no!!!! With a bad attitude!!! So this place it's not good!!! read more

Wash and detail were OK but don't go there if you want security from dogs and aggressive dog owners. When I was 15 I was seriously bitten by a dog. I'm now 77 and terrified of dogs. A female brought her dog in. As the dog approached near me 2 times I motioned to stay away from me. The third time that she approached me I said that she shouldn't have a dog inside. She lied and said it was a service dog. I called her bluff and said we should call the police to verify that. She went outside to get her very big and gruff father. He went to the counter and called me to talk to the attendant. The attendant said they are pet friendly even though there is no signage to that effect. The father said his daughter was sick. I said she lied about the dog being a service animal and to keep it away from me. The clerk supported them, not me or my concerns. On the way out the father confronted me again saying that I was sick. He was aggressive so I told him that I was concerned for my safety and to not come any closer as I was backed into a corner. The manager who was also Hispanic came out and did nothing. I wouldn't have gone there if I knew they allowed non service dogs to get close enough to patrons to bite them. They can sense my fear and become aggressive. read more

Everything as usual. Been using Mr.Detail on Jones Road for over 25 years. Won't go anywhere else for oil change, inspections and car washes. read more

The service was excellent. Pricing was fair. The repair was done in a timely. The staff is very friendly. There were no surprises. I will be bringing both of my cars for all future maintenance and repairs. read more

Have been using Mr. Detail for the past year for oil changes and various other fluid changes. They are very quick, friendly and never pushy. Very pleased with their service. read more

Flawless service from start to finish. Every detail was handled with care, as if my car belonged in a showroom. They treated it like their own and it shows in the results. read more

Excellent service! Quick and efficient oil change. Friendly people and so nice that you get to stay in your car. Thank you! read more

They did so perfect at my expectations , they let me know what i need to do with my cars, all of them are friendly I

Fantastic service, very thorough. I know cause I watched as she waxed the car. Always had a soft hand towel in both hands so not to touch the car w a bare hand. Fair price as well. read more

Good place for car wash and I was happy with the people there. I Will go back again and highly recommend for the people

Prices were a lot cheaper than we were planning didn't take long and they did amazing job! I have a baby so sometimes life gets messy but they made my car feel brand new! Very much recommend this place especially for how amazing pricing was! read more

Cody was awesome!! Excellent service! I will be taking all my vehicles to them from now on.

I appreciate the great service I received with the oil change, car wash & detailing. I also appreciated the care given to my friend & myself.. We are both seniors & since.this was our first time going to the lube center first, I asked if someone could drive our cars around to the car wash . I have seen people drive through this area very carelessly. They drove us over without question. I have been coming to Mr. Detail for a while for my car wash & am always very satisfied with the service. read more

Vernon had no business being short and dismissive and taking out his frustration with a bad attitude on a random customer, while in a customer service role. Why is the first thing you do when a customer greets you is to roll your eyes? I keep up with my car and had no blinking service lights. after my annual inspection my ABS and traction lights were blinking. I very politely brought it to their attention they were rather dismissive. Carlos took my car the back, I appreciate the effort. I couldnt see what happened, but when he brought it back the ABS light was off but now the traction lights is stuck on and no one knows anything. I actually don't even feel safe driving home. I've been coming to Mr. Detail since 2012 and have seen the team standards and expectations get progressively worse, but how long can you keep letting people get away with poor service because "they're having a bad day" I don't think I trust Mr.Detail with my car anymore. so I won't be returning for oil changes, inspections. I will probably Keep getting car washes because that team works hard and I always appreciate them when they complete my car. I will happily pay more somewhere else for oil changes and inspections. if that means I don't have to deal with rude grouchy old men who clearly don't like their job Or the people around them. read more

I've been going to this same place for oil changes since 2002. They always had stellar service with knowledgeable technicians. They've always serviced my last three trucks. The last year and a half the service has gone down horribly. The technicians are not trained well and have made a few costly errors on my F250. Today they aired my tires up to 85 PSI claiming that they were reading 50 PSI, which would trigger an alarm. They no longer have air conditioners pointed on the vehicles while off. If you care about your vehicle, might have to try someone else. I am. read more

They make me drive to auto parts because they don't have my oil filter .they're is many guy just talking read more

Mr. Detail Car Wash & Drive Thru Oil Change - Work are - Car Wash Near Me - Houston, Texas

I recently let them do a inside detail on my F150. When I got into the truck to depart I was adjusting the 2 AC vents on the dashboard and noticed they seemed a little looser than before. Did not think anymore about it, until the little handles in the center of the vents came off 2 weeks later. Cost me $315.00 to get the vents replaced. Won't be going back with any of our vehicles. read more

Awesome. Service Great employees I recommend this Carwash Complete detail wax and clay read more

I have been coming here for many years for an occasional oil change along with every year for my annual vehicle inspection. Why? Because for the same price of the inspection they give you a free inside/outside car wash that does not have a time expiration. The same goes when you get an oil change. How can you beat that? Also when I have had them give me an oil change each time was quick and professional. I recommend coming here for these needs. read more

Mr. Detail Car Wash & Drive Thru Oil Change - Car Wash Near Me - Houston, Texas

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I was in the area and had some time so I decided to get my oil changed here because they give you a free car wash with it. The cost for a synthetic oil change was $70. I had priced a specialty shop previously and they only charged $45. I figured since I was getting a free car wash it was sort of worth it. The oil change was fast enough. They want to change your wiper blades and cabin filter. Regular shop stuff that everyone does. Not too pushy with the extras, but way over priced. Then I get over to the car wash place. The guy is so pushy. He tells me that the car wash that comes with the oil change is the "bare minimum. Just a rinse and dry". Really?! The bare minimum? Ok. Well, I decided to have the interior wiped down. $38! Also, my car came out of the automatic wash. Yeah, he was right. It was the bare minimum and a bad rinse at that. There is still dirt left on the car. Not only all this, but they have a lot of people working here. My car was left at the automatic car wash exit for an extended period of time and then left over in a random spot in the back, where it was almost hit, twice. I wish I could say that was the end of it. I asked the guy who parked my car how long it would take to finish. He said an hour and a half. I couldn't wait that long. So, I asked for my money back (I asked very politely as I have worked in the service industry and hate rude customers). Jennifer was the lady I asked the refund from. She insisted that they don't give refunds they just stamp your receipt and you come back later. After repeatedly letting them know that I'm never in this area and asking if there was anything else they could do (like a refund), Jennifer finally calls the Manager, Kristen. Kristen agrees to the refund with ease, because that's what should've happened to begin with. Jennifer is not happy and is rude the entire rest of the transaction, even raising her voice to me. I go out to my car, it's moved. Kristen is working on cleaning it. I can dig it. The manager working on the car. Well, I have a conversation with her and we end up moving my car to yet another area and I, the customer, started working with the manager to get my car clean. We didn't do a fine detailing but I washed the wheels, fenders, two of the doors' bays, and the trunk bay. Then I say goodbye and wish them well. However...while the car was sitting at the second and third places the key was turned to auxiliary so the battery is running. Surprise! Car won't start. So, I had to sit and wait for MY 'AAA' to come so they can jump the car. Needless to say I will never be coming here again. Save your money. Save your time. Save the hassle. read more

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I found this place today and my car needed a detailing really bad. The customer service in every aspect was excellent! I have an suv so it costs more to clean but I understand and am ok with that. They did a great job on my interior and it was super dirty! The wash was great too! I was very satisfied with what they did. I checked before I left and it looked like they missed a few spots in the back seat, but I told her and she cleaned it right up. Awesome job so happy my car is nice and clean and smells really good! read more

been going to this location for many many years. they have excellent customer service, not pushy& very trustworthy. highly recommend them for auto needs & wash read more

Super friendly, great prices and quality work! They came highly recommend and I understand why. I will definitely be back.

DO NOT COME HERE TAKE YOUR VEHICLE ELSEWHERE ASAP!!! I dropped my vehicle off to get an interior detail and they ended up breaking my head visor in the process I called the car wash back the next day when I noticed and was told to come back and they'll fix it , once I came back they didn't have the specific screw to screw it in so I called my dealer and get the screw price which was $33 and I told the owner she got rude and said "well there isn't even proof we broke it" then decided she wasn't going to pay for because it was $33!! SO SAD I will never return here again they are thieves ! And very dishonest it's sad ! read more

Mr. Detail Car Wash & Drive Thru Oil Change - Car Wash Near Me - Houston, Texas

Great service today, shiney car! I want to compliment Kristan and Amanda for your excellent, customer-focused response to a small issue I had. Thank you, Mr. Detail, for your consistent, friendly service. read more

There was some debris left on the driver seat that wasn't there when I gave them my car. Mediocre work, but I guess sufficient. Sitting in the waiting room being forced to listen to their religious music was just the worst! I do not come to get my car washed to be preached to buy some pagan religion. read more

Everything we had done was absolutely, positively, most indubitably, courteously, well done by people with nice bright smiling faces! We use Mr. Detail for all our vehicles...Maintenance, Inspection, Interior and Exterior Cleaning and Preservation! read more

Well established car wash/detailing center offers reasonable priced services. Inside area available for waiting is a little dated, but clean with a small selection of snacks available for purchasing. read more

Needed to get my new car washed but only wanted a place that does hand washed services. Drive up not knowing the prices nor did I see any signs that listed services in prices, guy just told me $75 and he would make sure they waxed my car. I've later checked their website and I still don't see any services that cost $75... the car looks great and the inside looks pretty good. I wish the prices were a little lower and easier to find. I'll give it five stars only because of how fast they were able to get my car cleaned. Maybe I'll go back, now that I have the website and can see the prices. read more

I got the interior super clean ($49), and it wasn't worth it honestly. They sprayed a liquid to clean the seats and the interior, and didn't exactly wipe it all down. There were also some parts on the floor that weren't fully vacuumed. Not really impressed with this place at all considering how much I spent. Only great thing was that they had free popcorn, yum! Friendly service from the employees too. Other than this, I wouldn't recommend coming here because of their lack of detail cleaning. read more

Mr. Detail Car Wash & Drive Thru Oil Change - :( - Car Wash Near Me - Houston, Texas

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Let me tell you why I will never go to Mr. detail again. Mr. detail sits in my neighborhood and I never had a nice car that would really necessitate having detail services provided. I was finally able to buy my dream car and there were some issues with my headlights with the frosting and what happens when you have the vehicle for a long time. So I took the car to Mr. detail for a premium interior and exterior detail and headlight refinishing which cost me $260. For my headlights, I didn't anticipate that I was going to get "brand new looking lenses", I just wanted them to look a lot better than they were. After waiting over an hour for the detailed to be completed, including the head light lens treatment, I get my car back and they half ass detailed it and the headlights looked like they started scraping at the lens for one side, but gave up. You can visually see the etchings and feel that there was an attempt. They tell me "that's on the inside". I'm like bro, who scratched the inside of a sealed headlight assembly?!?! My first and last experience, I could have paid high schoolers less for a fundraiser car wash and got a better out come. I say, stay away read more

I like their oil change and inspection service. They do a good job and the people are friendly. The car wash service is not as good as it used to be. The guys working on the vacuum line show no hustle at all and it's taking them forever to get my car through for a basic wash. Last time they left a lot of streaks inside the glass after having the interior detailed also. read more

Mr. Detail Car Wash & Drive Thru Oil Change - Hand drying - Car Wash Near Me - Houston, Texas

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