Great job all around Very rapid responses to my inquiries and easy scheduling Arrived on time and completed the job - exceeding expectations Will use A Fresh Start in the future Highest recommendation! read more

Willie from Fresh Start was so helpful and professional! He accommodated my early schedule, was on time, totally prepared and very professional. We had a very messy unused vehicle to spruce up and he didn't flinch- we just made a plan and he got it done. Super easy, digital payment, will use them again for sure!! read more

Willie is on time, professional and pay attention to details.. I'm very picky when choosing a hand car wash service and I have to say his service is 5 stars ! In addition, he he will come to your home or office and wash your car while you can spend your time on working or enjoy your sofa and TV. Definitely I will consider him for the next car wash. read more

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I Do not recommend anyone use this fresh start detail service. He did my son x5 and it was awful, had to have him redo inside & out. This is a person that take no pride in his work. Very amateur skill level, your local car wash employees do a better job. Zero rating on this company. He over charge for his service or should I say his lack of it. L M,Disappointed read more

Really great service for my car today! Willie was really quick to respond and easy to schedule. He met me at my work and took care of everything. The interior and exterior of my car feel like they're brand new! I will definitely be recommending him to friends and will use his company again. Thanks, Willie! read more

Willie is a true professional and does excellent work! I found him on Yelp last night and he gave me an appointment this morning at 10 AM and was here prompt and did a magnificent job on my 2003 Porsche 911 4s! Very reasonable prices and will definitely use him again! Look at the pictures of the car, they tell the true story! See you again soon willito do the rest of my cars read more

I wrote Willie via Yelp on Friday night at 8pm. He responded in less than 5 minutes. He agreed to come over to my house the next morning at 9am. He showed up precisely on time. He was well dressed, in shape, polite, professional, and articulate. He truck looked clean, organized, and well equipped. He did a quick and awesome job, took about 1 hour. My car looks brand new. I paid him what he asked plus a $10 tip. He left. This was a perfect interaction with a consummate professional. This type of service is rare these days. I cannot recommend Willie highly enough. Big thumbs up. read more

Willie was prompt, courteous, and did a great job. Easy to schedule - even adds the appointment to your calendar. He called to confirm. I will use him again! read more

I was immediately sold by Fresh Start Detailing based on their website and how easy it is to book online. Then, after Willie finished my car, it looked completely brand new! Which says a lot considering my dog sheds like no other. He really took the time to ensure that my seats would no longer be covered in pet hair. I'm completely satisfied with his work and will book him again in the future. Thanks, Willie! read more

Willy just cleaned, claybar & wax my ride for a GREAT price!! Great service!! He came to my office, brought all the supplies, including water and power!! Call him for a great quote read more

Cant say enough about willie. Bought my dream car and needed to have a professional use all the most cutting edge detailing techniques to protect my investment. He worked around my schedule, dodged thunderstorms, and stayed past what time I would ever consider on a Friday evening to make sure the job was done correctly. Seriously, give this man your buisness...its worth it. read more

A Fresh Start Mobile Detailing - Proof is in the pudding. - Auto Detailing Near Me

I'm over a year late on reviewing. That's my fault I completely forgot! Willie was great. Super flexible, super nice, and did a great job!!

Willie came and worked on my 16 Benz and made it look factory ready! There were a few missed spots and when I pointed them out he HAPPILY addressed them until I was satisified! He was amazing and I will definitely use him again! read more

A Fresh Start Mobile Detailing - Factory ready! - Auto Detailing Near Me

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Contacted Willie after searching for detailing near me and was very satisfied with his customer service. He was able to schedule me an appointment within 48 hrs, came to my home on time and was finished in under 2 hrs. Willie also offered to customize his services to my needs which he did not have to do. I really appreciated his professionalism and overall quality of work. I would definitely recommend him to friends, family or you! -Thanks! Dulce + James 2017 Chevy Cruze Hatch Blue read more

They rock! I think they are magicians. I highly recommend!! Super fast response to my initial inquiry, and they were available less than 24 hours later, lucky for me. My car didn't look this good when I bought it!! read more

I called them twice last week and these ppl are horrible calling you back. I'm not interested in places like these who don't have the decency to call you back. read more

***STAY AWAY AND SAVE YOURSELF THE HEADACHE*** This takes a lot of effort as I have never reviewed anything on Yelp after many years of using their services. But I need to warn all future prospects. ***STAY AWAY*** This was legitimately the worst "detailing" I have ever encountered. Where to begin.... when you book a detail you expect your car to be pristine, right??? Well that was far from the case and first thought that went through my head was disappointment. He states "take a look and point out any missed spots that need more attention". So after a full detail I need to point out missed spots (there were many)?? It didn't even appear the car had been fully washed let alone clay bar and waxed as stated in package description. When asked what kind of wax was used he pulls out a spray bottle and says sealant and something else. Definitely not the wax he advertises in package description. When asked why he doesn't use the real wax he states " he has a more expensive package and that the real stuff takes too much time". Isn't the main point of a detail to get the car looking good from a great waxing? Not to him I suppose. After walking around and spot checking for almost an hour I threw in the towel as I had other things to do. And this was clearly not going to ever be a " full detail" as advertised. I'm all for supporting small businesses but I cannot in good conscience allow anyone else to fall victim to this hussle. To end the transaction he states " sorry for this experience and that it was late in the day" as if that is a legitimate excuse for the lack of a real detail job. So I repeat STAY FAR AWAY AND DO YOURSELF A FAVOR AND WASH YOUR OWN CAR AND GO OUT TO A NICE DINNER. You will be much more satisfied and less disappointed. read more

Willie was very quick to respond & was able to fit me the same day. Was very patient & did a fantastic job. Will use again & will recommend.

My place of work has a detailing company that comes by every week, but after a little Yelp research I decided on Fresh Start. Glad I did. Leading up to my appointment, Willie was very responsive and patient in answering my many questions (I'm a stickler when it comes to my car and also wanted to make sure I'd get good value for my $). As for the results, my 2015 Challenger looks nearly brand new. It's a daily driver, and now looks as close to perfect as I could expect. Well done Willie, and thanks for your hard work! read more

A Fresh Start Mobile Detailing - 2015 Challenger after Showroom Fresh package. Well done Willie, and thanks for your hard work! - Auto Detailing Near Me

Willie did a wonderful job on both of our cars! We will definitely call him again next time we need our cars detailed.

Professional car, attire and showed up on time at my office, and car was cleaned well, but still not fully detailed, but I had appointments to get to, so could not not nit pick on every little thing. I was aware of pricing, but was a bit much for service performed, plus tip, only because it's hot, and would rather support an individual than larger corporations. A-Ok read more

A great experience from start to finish. Made a call on Friday afternoon and Willie was able to answer all my questions and accommodate me for the next day. He arrived on time and had everything prepared within minutes inside my parking garage. Willie does an amazing job both on the exterior and interior cleaning. Great customer service, flexibility by them coming to you and time of completion. Will definitely use again for future cleanings! read more

Willie did a fantastic job. My new-to-me BMW 328i shines like a mirror. Extra care was spent on every detail. Every nook and cranny was cleaned. The clay made my paint smooth as a baby's butt. At $150.00 it was expensive of course. However if you do the research, you'll spend more at most places and get less and you'll have to take your car over there and sit for a couple hours while it's done. Willie came to my work so I just did my job and he did his. I got carpets cleaned, clay bar, wax, leather conditioning, and wheel and tire dressing. I'm perfectly happy with what I spent and the job he did. read more

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Willie did a great job and my truck looks like new again. He was very professional, friendly, on-time and thorough. I'd recommend to anyone. read more

After 10 years of driving my 12 year old SUV around Houston with twin boys and a big dog in the back, I finally decided to sell it. But first - it needed an apocalypse style cleaning. Willie came out and basically made everything look brand new. I have been really rough on the vehicle and I've scuffed it up inside. Willie was able to clean everything and even remove pet hair from the cargo area. He made the buttons on my console look brand new and I am very pleased with the job. I'll definitely be referring A Fresh Start to my friends and family. You can't go wrong with Willie! read more

I'm pretty pleased with the quality of the attention Willie gave my jeep. After a few trips to different beaches and off road parks this year, my jeep was filthy - especially the inside. He did a great job and it didn't break the bank. read more

A Fresh Start Mobile Detailing - Before and after! - Auto Detailing Near Me

Willie runs a top notch program with this business. Aside from the fact that he does a meticulous job and works extremely hard on your vehicle, he is also an extremely honest business man. He put a ceramic coating on my truck that takes a few days to set in, and told me to call him if it rained in the next week to do a touch up free of charge. After a small drizzle, I was convinced that the truck didn't need it, but Willie insisted on coming over and putting on another coat for free to make sure I got my moneys worth. 10/10 will be using his service in the future! read more

Highly recommend! I needed quick service and Willie was able to fit me in and get me taken care of. He was very responsive, on time and professional. The exterior of my car was detailed and he did a beautiful job. I already have another appointment with him and will continue to use his services in the future. read more

Willie was responsive, prompt and couldn't have been nicer. He spent close to 3 hours on my SUV and it hasn't looked that good since the day we bought it. The best part is he comes to you. I highly recommend and we will be using his services again soon! read more

Willie and his partner did a great job on our vehicles. They were prompt in their responses for scheduling, they came EARLY and worked hard on the vehicles. They were also very personable with us and our kids. Different than lots of mobile detailing businesses, it was clear that these guys have their stuff together. Very clean and organized truck, clear and concise about what they were doing, wore uniforms, etc. Will definitely use them again read more

Willie came out and got right to work in the sweltering houston heat without any reservations! He and his colleague did an excellent job of both our cars. Having last detailed our cars inside and out a year or so ago, our cars were dirty considering all the pet hair thanks to transporting dogs during our weekends. Willie and team made quick work of it and made the car shine both inside and out. The seats look brand new. It will be tough to maintain this level of cleanliness so we know we will be seeing him again. He is a great guy and you know from talking to him that he likes his job and loves what he does! Highly recommended!!! read more

Willie responded to my initial question quickly and continued an ongoing text with me for ~2-3 months until the person I bought a car detailing gift for decided to use it. The gift recipient's car was dirty and filled with dog hair and I was actually scared for Willie to see what he had gotten into. His work was amazing and definitely worth it!! I saw the "after" in person and couldn't believe he got it that clean. I'll definitely use his services again and have already been referring him to friends and family! read more

Willie is awesome. Honest and love his job. I was very satisfied with the cleaning that he provided for my vehicle.

I have had bad experiences with auto detailing so I was hopeful with Willie. He communicated well before the appointment and showed up on time. After 2 hours, he said he was finished. I checked their work but I was disappointed that it was not up to my standards or to what the package claims, " showroom fresh package"- It was average, like I just came out of an automatic car wash. My car is just 1.5 years old which means nothing to clean that much but I wanted that showroom appearance. I'm a chick and I've been into cars so I know car detailing and the products to use , and I've detailed my previous car before even without the big machines and yet I can make it like showroom ready but as of now I do not have time to detail my car so yes I will be willing to pay someone whod do a phenomenal job. I pointed out the other stuff I wanted done and he did respectfully comply and apologized which I appreciated. I am not sure if he was preoccupied because he needed to attend to other matters so he was rushing or he was already tired as he came later in the afternoon. Nevertheless, I was NOT "wow"ed like others were in their reviews here. So I agree with one of the reviews here that it is just AVERAGE and like the other reviewer, I prefer supporting family owned businesses,one reason I chose his, I just wished he was consistent in delivering a "wowful" job like what the other reviewers stated. I am giving his service 3 stars instead of 2 stars only because he was respectful and polite. read more

I found the business here on Yelp and contacted them about rates and scheduling. I received a terse message back that said "go to the website to schedule." Fine, I run a small business as well, and know what it's like to be an owner-operator, so I'll forgive the unwelcoming response. I went and scheduled online (which is very convenient) and received a confirmation via email right away. My day and time was for Tuesday at 1:00 PM. I received an e-mail (and subsequently saw that I had missed a phone call and received a voice mail as well) about 11:30am telling me they were running about 2 hours behind and wouldn't be able to get to me until about 2:30 - 3:00 PM. That would run into my other obligations for the day and I told him that wouldn't work, however, my schedule was very flexible the next day. He told me that he was booked and suggested Thursday afternoon. I told him it was supposed to rain that day, but I could also accommodate Friday morning before I left town. He said he was booked on Friday and wasn't able to service me then either. Bottom line is this - I am VERY forgiving of a service business running behind unexpectedly. But when we run behind and leave a customer waiting, we get to them immediately and usually at their convenience, not ours. The professional thing to do would have been to get my job done the following day - I told him I was flexible as to the time. What I walked away with was that I wasn't as important as every other customer that was already scheduled. He was willing to push me off and run late / cancel, but wasn't willing to do the same to anyone else. I think I was more than reasonable offering two other days that week I was willing to be serviced, but his only response was that he was booked up. I'm wondering why someone else didn't get that response when he was running hours late to do my job. After speaking with the owner, it is my educated assumption that he overbooks himself regularly in an effort to maximize his earnings. However, he's doing so at the expense of customer satisfaction. If you are a work from home or retired individual with a completely flexible schedule, it appears from other reviews that he does a great job. For those of us who have other obligations and therefore seek out someone who offers a specific appointment time (or the ability to reasonably re-schedule if things go wrong), this company isn't a good fit. I can't say I recommend them if you're looking for someone reliable and able to keep their appointment commitments. read more

A Fresh Start provided me with such a great and convenient car detailing experience. The owner, Willie, was great at what he does and very knowledgeable at what products would work best for my car. I was able to schedule an appointment and he came to my office and gave my car a complete detail while I was working. It was so nice being able to get off work and have my car looking and smelling like it was brand new again (and I didn't even have to break the bank to get it done). I was a little concerned with all the rain going on in Houston that I would pay for a wash just to have it rain later that day, but they offer Rainy Day Insurance in case that happens! I recommend you all giving it a try. read more

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It had been about 2 months since my car had been detailed. Willie did a fantastic job. Looked like a new car as I approached it. He was very prompt and responsive in communicating his eta. I enjoyed the flexibility of him coming to my office and completing the job while I worked. I would definitely recommend him. read more

I used Fresh Start Mobile Detailing last week to detail my SUV. It looked amazing after Willie was finished. Having a toddler it doesn't take long for a car to become a disaster. Willie made it look fresh off the lot. He responded same day to my inquiry and came out 2 days later to my work place to detail my vehicle. He happily addressed all of my concerns. I will definitely using Willie in the future. read more

Willie came out and did the impossible. He was able remove some seemingly deep swirls as well as buffer tracks from a previously attempted correction for my Imperial Blue Metallic Camaro SS. I wasn't expecting him to be able to get such great correction in such a short period of time but he made it happen. It went from dull even in direct sunlight to seeing the flakes everywhere in the paint. Don't hesitate to send him a message or give him a call! read more

Great communication, great service, fair price - I had to reschedule and then there were weather issues, but Willie worked with me to get it scheduled and done in the time frame I needed. Highly recommended. read more