I went to Express Oil Change at their 20611 Kuykendahl Rd, Spring, TX 77379 location. I have always been impressed with Express Oil Change, but the 20611 Kuykendahl Rd, Spring, TX 77379 really impresses me. The manager on staff was named Toby Swanson. Toby and his crew really nails it on the head with what brings continued return business. Continued "returned" business is actually so simple it is too simple for many business to comprehend. What is the formula to ensure "Continued Returning business"? 1. Professionalism 2. Meet and Greet the customer happy and ready to roll 3. Respectful 4. Observable proper skill sets 5. Ensuring the customer is "delighted" they spent their time and money at the establishment. There you go, that's it. Simple, but often times rare. Trust me I watch for all five anywhere and go and any company I give my business too. John Gwin read more

Fast, friendly, professional and honest. Repeat customer right here! One stop shop!!!

Love the service! Professional and friendly, not pushy at all. Corey is the best!! Thank you!!

Absolutely A+ service for an express oil change. Very professional and thorough. Corey is awesome. The shop communicates very well with each other and that's good for safety reasons. Well ran shop. Thank you read more

Check the noise in engine, shout out to Cory and his team to fix the problem in a short amount of time. Highly recommended!! read more

Always good service and good people here! Clean place. Very nice Tyree was a good dude! Thank you! read more

Express Oil Change & Tire Engineers - Excellent service! Thank you Tyree! - Auto Repair Near Me - Spring, Texas

10/10 best car service in Spring! The manager Caleb assisted me with an oil change and topped all of my fluids. This shop stands out because he made it a point to educate me on how to keep the maintenance with my car rather than try to upsell me. I definitely would recommend this location to anyone in the area!! read more

Very fast and and Mathew had great customer service. I recommend this place! I will be returning

Amazing customer service. Went to another place down the road and had 5 guys standing around and no one attempted to help me. Tried Express Oil Change and they greeted me as soon as I pulled in. I was in and out in under 15 minutes and customer service is phenomenal. This will be my new place for sure read more

I've been coming to this location since 2018 and I've never had a problem. They've always been honest with me and reliable. From a nearly blown out tire (that was caused due to horrible alignment from a different shop) to a simple oil change/inspection. I refuse to go to another mechanic shop or another location of the same company. They have amazing customer service and comfortable sitting/lounge area. read more

If I could give this place a zero I would. Horrible customer service and no communication whatsoever. Everyone was so rude and disrespectful. Never waste your time here. read more

I brought my Mini Cooper S in for an oil change and I will be back for my next service. The service I received today was excellent. Fast, honest and friendly. Plus they had the parts in stock! read more

When I need my car service I look for Tajee. He takes good care of his clients. Ask for Tajee. He was awesome and very helpful every time.

I've waited until I've had few visits to submit a review. Very impressed. Quality work, friendly, professional, fast and apply honest common sense. All at a competitive price. What more could you ask? Please consider supporting this type of business. They deserve it and we all benefit as a result. read more

If you're not coming here for your tire needs, you are missing out big time!!! You will always be getting amazing customer service! I felt secured, trusted them and showed me what was wrong with my tires. I WOULD HIGHLY RECOMMEND!!! When I need car care I look for Tajee! read more

Megan was very polite and gave great customer service ! I would recommend coming to this place for an oil change !

Love this place!! Tajee is AWESOME!!. He always takes care of my vehicle promptly. Been coming here since 2016.

I went in for an oil change and was told that my car was leaking oil and they told me that they could fix it. They kept my Lexus for a week and they could not get it to start. They brought other mechanics in to try to fix it. When it was returned it rode rough and sounded bad. They tried to fix it again with little improvement. I had paid them $900 and asked for my money back which never happened. I then it brought it to a Lexus repairman and they said that who ever fixed my car didn't know what they were doing. I paid them $1200 to fix it. They asked if I ever had oil spots on the driveway or garage. I told them no and they said it may never had an oil leak but the engine was tinkered with by an unskilled person. I am very unhappy and sold the car because it was never the same. Now when I drive by I am more angered because a real estate competitor has a bill board on Express Oil Changes property. read more

If you're not coming here for your tire needs, you are missing out! You can always bet on getting the best customer service & leaving with nothing more than what your car needed, they have never lead me to believe my car needed something fixed when it really didn't! read more

I've been here twice in the past week, both with groupons for an oil change with tire rotation. The shop is very clean, with a friendly staff. They offer a good range of services for your vehicle and it seems like a no pressure pitch when they come to tell you that they recommend changing an air filter, for example. The waiting room is a little small, but has a tv, coffee machine, magazines, and a clean restroom (complete with baby change station). I would definitely recommend this place to anyone. read more

******Update! Although i had a horrible experience I gave the business 4 stars because the manager was very apologetic and did his best to fix the problem. I had to take my car back because it ended up leaking oil. The manager checked my car thoroughly and even put air in my tires since they were a tad low. He changed the oil again and double checked the other fluids. The manager was not there I got my oil changed and it's not his fault this happened. He reassured me that he spoke to his employees and told them to double check their work. Do not go here!!! This place is horrible. I came here on a Thursday evening. They charged me $60 bucks to change my oil and took them about 7 minutes to change it. I feel like they didn't change it and just charged me money. In my 36 years of life I have never experienced an oil change this fast. Hopefully, my motor doesn't mess up because of these mechanics carelessness. To top of this horrible experience these idiots left my hood open. I was traveling on the freeway and noticed it moving. I immediately pulled over to a gas station and sure enough it was open. I can't even imagine the accident this mistake could have caused. My 2 years old son was in the car with me. So please save your money and possibly your life and go somewhere else!!! read more

I went here because it was the closest to where I was eating lunch. I needed my car inspected. I knew I had a bad tire,but did not know it was to bad to pass. They guys here told me it would not pass before they started the test. You have to pay no matter what if they start the test. While discussing the tire, they notice the tire had a split in it I had not noticed. They took amazing care of me and my car. I would totally recommend them and will go back to them. read more

Quick service and excellent customer experience. Corey was the best. Will definitely be back!

Quick friendly service was definitely appreciated. Cory was very helpful, and helped me to identify a problem that could have potentially left me stranded somewhere. I will continue to bring my whip here for the great service! read more

I have taken my car here numerous times and have always been met with a smile and courtesy. They always take care of me and I have never felt duped after leaving. read more

This is my second time coming to this oil change place and I will continue to bring all my cars here. They are always so friendly and I always go above and beyond with their services. Ask for Tajee he is the best and funniest guy up there! read more

I have been coming here for at least a year. The service is fast and friendly. They give advice when needed.

Every time something wrong with my car, mr. Tajee always very helpful. He doesn't just resolve my car issues but gone beyond to help me and everyone else. Such a kind soul. read more

I had an amazing experience here ! Mr. Corry was super nice and not only helped me with what i needed done but as well helped educate me a little more on my car. Took all of maybe 20 minutes to do my oil changed and informed me of how to take care of my car moving forward. Super nice and great service !! read more

Professional and knowledgeable mechanics. I feel they went above and beyond their responsibilities. Great job.

Husband sent me here after he had his oil changed and tires rotated. Stephen helped me out after Valvoline up the road turned me away... Stephen was extremely knowledgeable and helpful. He explained to me what he was doing and what my car needed given the amount of time I spend on the road. Will come here again. read more

Had a great experience with the new manager Stephen! I came in not knowing what was wrong with my brakes and he figured out the cause of the problem, got parts brought to this location and kept me updated throughout the whole process. I was there for about 6 hours but different parts had to be brought over, but they constantly were hands on with my car while they were waiting for the parts to come. Never thought I'd say this but I can't wait until my next oil change, just because of the great customer service and how welcoming the staff were. read more

I got a groupon for an oil change and filter from this place. I went to use it and all the guys working here are polite and friendly. They tried to upsell me on several items and I had them put a new air filter in. One major thing I take issue with is that he told me my differential oil is cloudy who's isn't true. I overheard him telling another customer his diff oil had metal shavings in it. Both of us smelled bullshit. Be careful at this place read more

My engine light came on and since my car was already there for an oil change, I asked them to check on it. Chad, the guy who works there, led me to believe that they ran a diagnosis and told me that my valve gaskets needed to be replaced. He had my car all day and didn't tell me this until 2pm. Unfortunately, I let them do the work. HOWEVER, they LIED! They called me that the car was ready and went I went there to get it, they still had my hood open and Chad said that they don't know why the engine light is on. ISN'T THAT THE REASON YOU'VE HAD IT ALL DAY?!!! I asked. Apparently, they lied about really knowing how to solve my engine issue. They hadn't even determined what the codes were. Nothing. I had to pay the $264 for the valve gasket replacements which they said was 2 hours worth of labor!!!!! Then guess what? I took it to another mechanic who found out the problem with my car immediately. A coil had to be replaced. DO NOT GIVE THIS PLACE TIME WITH YOUR CAR. LET THEM STICK TO OIL CHANGES! The mechanics there ripped me off, they didn't even apologize for leading me on. read more

This place is awesome! Had oil changes done for both my wife and my cars. Service was super quick! Highly recommended! I'll be coming here from now on! Chad, the service manager was GREAT!!!! All around nice guy! Thanks again guys! read more

Exceptional service! I went for transmission service and a month later went for oil change. The manager Juan helped me both times, he was helpful and prompt. Will go back for any services if needed. read more

These idiots claimed that my car ONLY took synthetic oil and that I couldn't get conventional oil (which is what I ALWAYS use) because it was their BS "policy". Sounds like they just want to rip their customers out of more money. Never going back. NOTE* They failed to inform me that my car only takes synthetic AFTER they drained the oil. THAT was my biggest issue with them. read more

The employees here are all very kind and the facility is squeaky clean. However, it took over an hour for an oil change. I'd still go back because of the quality of service though read more

Brought in my Minivan for inspection. It was such a great experience that later that afternoon I returned with my other car. I ended up needing some additional services and was pleased they caught it. Thank you for the great friendly service! Will be back in March with our 3rd vehicle read more