I went to Express Oil Change at their 20611 Kuykendahl Rd, Spring, TX 77379 location…read more I have always been impressed with Express Oil Change, but the 20611 Kuykendahl Rd, Spring, TX 77379 really impresses me. The manager on staff was named Toby Swanson. Toby and his crew really nails it on the head with what brings continued return business. Continued "returned" business is actually so simple it is too simple for many business to comprehend. What is the formula to ensure "Continued Returning business"? 1. Professionalism 2. Meet and Greet the customer happy and ready to roll 3. Respectful 4. Observable proper skill sets 5. Ensuring the customer is "delighted" they spent their time and money at the establishment. There you go, that's it. Simple, but often times rare. Trust me I watch for all five anywhere and go and any company I give my business too. John Gwin

Fast, friendly, professional and honest. Repeat customer right here! One stop shop!!!read more

Friendly staff and thorough service! I came to this location after receiving subpar and incomplete…read moreservice at another Valvoline location, which was surprising considering my previous experiences with the company. This location made sure I was completely taken care of and even addressed issues that resulted from my previous oil change at a different location. The staff was attentive, professional, and thorough throughout the entire visit. I truly appreciated the level of care and service I received. Would definitely recommend this location!

They always do me good service. They aren't too pushy, and they provide extra little services. If…read moreyou can do something yourself (i.e. air filters) they will remind you that it needs to get done, but won't hassle you. I appreciate their service.

I just left Take 5, and from the moment I arrived the experience was disappointing. When I pulled…read morein, Luke greeted me by joking that they "don't do oil changes on weekends" and that they "only work on transmissions." He delivered these comments without a smile, and the tone came off as unprofessional rather than friendly. He did not offer water, did not give a time estimate, and I ended up sitting in the bay for more than 50 minutes before anyone even touched my vehicle. The music in the shop was so loud you could barely hear anyone speaking. When Luke finally approached to explain the oil change I needed, I asked if it was the same type I received previously. He said he didn't know because his system was "fried" and he couldn't view my past service history. After the oil change was finished, he told a young lady named Faith to check me out. Faith was polite, but when I asked why none of my fluids, filters, or tire pressure had been checked--as they normally do and as I watched them do for other customers--she said she was only told to cash me out, and that I could "come back tomorrow" to have everything checked. This was the longest and worst experience I've ever had at Take 5. The customer service was nonexistent today, and based on this visit, I will not be returning.

Very friendly employees, helpful, informative, attentive, and fast! I got an oil change and…read moreemissions inspection while staying in my car and they told me every step of the way what they were doing or what they found and showed me my filter. Trustworthy guys.

Since I have so little patience things like getting my car inspected is torture. Thank you for the…read moregreat experience. Service: Great! The mechanic came out to greet me with a smile. He found out the needs of my vehicle. He then escorted me to the waiting area opening the door and made sure I didn't trip on the doors threshold. He also assured me that the inspection would take about 15 minutes. They were true to there word and got me in and out.

Went in for an oil change after work. I didn't even need to get out of my car. Super friendly,…read morehelpful, and quick! Pricing was more than fair. Will definitely be back.

I won't say this place is outstanding but they get the job done. I came in for a detailing and my…read morecar looked fantastic after.... Or so I thought. Upon further inspection, I noticed there was some areas that didn't meet my standards so I went back & they took care of me to make up for their mistake. It's also convenient that they do state inspections & offer coupons/deals. Thank you!

Can I recommend this business? No, I cannot…read more We paid over $30 for a car wash and detailing, and so much of a car was still needed to be vacuumed and wiped off. This is literally a brand new car, by the way, we had just got it. We wanted to be cleaned a couple of weeks in after buying it, especially because of all the pollen we have here. We decided to give the new vehicle in our life the luxury experience and have it detailed, but apparently it was anything but luxury. We'll be right in a rush, so my husband had them quickly put some air fresheners in and had to rush off. But I'm very disappointed that we had to pay for what would have been a month worth of car washes anywhere else for such a subpar job.

The service and staff are fantastic! They are super quick and have a nice lobby to sit in. The…read morestaff is very friendly. I highly recommend Grease Monkey! My new go to for oil changes & more!!!

man these guys continue to provide me with great service. The new guy named Day is a pretty nice…read moreguy with knowledge. They inform as to what you have going on with your vehicle and offer great savings. No pressure, just a simple consultation. I just hope the owner takes care of these young men so they can keep this core they currently have. I appreciate the service so far and will continue using them for my 3 work vehicles and my families 3 additional vehicles as well.

Its funny how much of a diffrence one person can make…read more In this case it was the very observant and aware store manager. One of the guys was acting like he didn't want to be there working and was having an attitude. The manager very smoothly disarmed the situation and the rest of the service was good.

They spill oil all over engine Mgr. Had them clean it oil still smoking ne3d to mre attentionread more

This review is more about the experience I had when calling to ask a question. I had my check…read moreengine light pop on, stopped by Auto Zone to have it scanned and it told me the issue was my VVT Solenoid. This was for a 2016 Santa Fe Limited. I called Hyundai, 3 week wait just to get an analysis, a couple other places gave me 5-7 days before they could analyze it and told me it would be north of $400 to fix (minimum). Then I talked to Tyler at Christian Brothers. He was willing to set up a time to check out the SUV but he also asked me a couple questions. He told me the Hyundai was known to be an internal oil burner and asked when I had my last oil change. Ironically, it was a little overdue but no warnings or anything. He said if it was a little low it could set off that solenoid issue and he advised me to get a good oil change, drive the vehicle a couple of days and see if it resets itself. If not, they would be happy to look at it. Guess what? He was 100% accurate. I changed the oil, the check engine light went off. I even had the vehicle scanned again to check and there was no code error. Imagine that, a company giving sound advice to help you and not keeping their knowledge for profit. Thanks Tyler for being inquisitive, helpful and saving me an expense that would have been unnecessary. That customer care alone made me a loyal customer.

This is my first time at Christian Brothers and to say I'm pleased, is an understatement. The…read moreservice was impeccable and Shain was top notch! Great customer service! Highly recommend!

Took my car here for an oil change and is the last time I would go again. After the service was…read moredone I noticed a ton of motor oil dripping from the front bottom of the car while I was walking to it. I looked at my engine bay and oil was spilled everywhere in the engine bay. They left the oil filter loose while moving it to another lift and caused the oil to go everywhere in my ENGINE bay. On top of that they didn't mention anything to me after about this. Service was very UNSATISFACTORY and UNPROFESSIONAL. Couple days later my check engine light turned on and now my catalytic converter is damaged and the manager ( RENO & CHRISTIAN) told me they wouldn't be able to cover the costs of the damages that were done. what a disappointment.

DO NOT GO HERE Took the truck into the shop for a noise…read morecoming from the right rear. When they inspected it, they said I need shocks/struts. Purchased the items. Very pricey, but the shop was supposed to be a good place for repairs, so I purchased them. After driving the truck for a few days, the same noise was there. I took it back they recommended another suspension item to be replaced. They took another $500, plus another $700+ from the warranty company. The noise was still there. I took it back two more times, and they would not cover any repairs and said the noise could not be fixed. DO NOT GO HERE

The wait was slightly longer than expected. They were short staffed and very nice. They work fast…read moreand hard and tell it to you as it is. I will bring my car here for every oil change while I live in Klein.

The manager, Amanda, is AWESOME! She is friendly & speaks highly of her hard working employees in…read morethe shop! I keep coming back because of the honest service I receive! I highly recommend this location!