Its funny how much of a diffrence one person can make…read more In this case it was the very observant and aware store manager. One of the guys was acting like he didn't want to be there working and was having an attitude. The manager very smoothly disarmed the situation and the rest of the service was good.

They spill oil all over engine Mgr. Had them clean it oil still smoking ne3d to mre attentionread more

I genuinely cannot say enough good things about this establishment. My first encounter with them…read morewas probably around six months ago, where the store manager went out of his way to help me and the kindness that he showed brought me back Today I popped in for a quick inspection. The staff was friendly and helpful and made this interaction perfect. I am happy to have found a local shop that I can trust. You have my business and I will continue to comeback. PS they had fresh cookies and popcorn out on their coffee bar at 8 am

I went for oil change yesterday. No Coffe…read moreNo cookies Trash laying around. One of the customers waiting for his car told me they didn't know what wrench to use. When I went to get my car, they pulled the parking brake so hard backward that I had a very hard time releasing the parking brake. This place is that the same as it used to be not that they have been under new management it's really gone down downhill.

Sam was our Technician. Excellent service! Fast and accurate. My Caddy is running great!! I highly…read morerecommend them and will definitely go back!!

Sun Auto Tire & Services is the best! I trust them with my car, my time and money. They…read moretransitioned from Caliber Auto to Sun Auto Tire & Services with no intruption in quality, price or service. The customer service and care I received from the team is extraordinary. They have walked me through any issue that comes up and patiently talk me through the remedy. I highly recommend Sun Auto to everyone!! This is a place that I trust with my auto care needs and if you trust me; you can trust them!

I went for a state inspection so I really didn't get any major work done but I was very pleased…read moreabout how professional, polite, and prompt my inspection was done. As soon as I walked in, it was nice to see how clean and spacious the establishment was. They have a TV, a drink area, and comfortable seats. They also have a mini desk if you want to take your computer and get some work done. I was greeted by Ignacio who was friendly and polite to me. He offered me something to drink and told me to make myself comfortable and that my inspection wouldn't take long. I kid you not, I made me a coffee and sat down for like 3 minutes and Ignacio came out saying it was done, just like he said. That's how fast they were!! I left with a good impression of this place and I know that next time that I need my car serviced, I know where I can bring it.

When I first came here, Eli made me feel like I was at home. I really like their customer service…read moreand honest opinions. I didn't feel like they are trying to cheat me or up charge me. They fixed my belts and I noticed a squeal still, came back and they tweaked it right away. When I had a flat tire he didn't only just fix it but told me what was wrong and how I can go fix it by contacting the manufacturer. I've also listened to Eli talk to other people and help them out and it's all great customer service! Check them out with your car is

Outstanding service! It definitely was a more informative visit than I have ever had when getting…read morean oil change. I appreciated the time the team members spent to talk about maintenance, etc. I have found our new place for oil changes and other services. Thank you Valvoline. PS- download their app before you go. There are coupons in the app.

I went in for an oil change and they originally didn't have my oil or filter for a Fiat 500 (which…read morewas expected considering most places don't even service my vehicle) but instead of turning me down, they just had me run a quick 10 min errand to go get the oil and filter and they would service my vehicle. Omar was super nice and super patient with me and gave me a run-down on things my car will need in the future. Only reason why this isn't a 5 star review is because they accidentally disconnected my front crash sensor wire (I'm pretty sure the guy that did the oil change was new) but it was a quick fix, so it wasn't too much to worry about. Honestly will be returning again, they're the only quick-lube shop nearby that will actually service my car

So I came on Tuesday October 8,2024 and although it's been a while since I came to this location, I…read morewas in my old neighborhood near Cypresswood Drive and decided to get my oil change and tires rotated, as my car's indication lights were on. I came and the staff were super friendly and profession, but like an idiot, after they completed my oil change and replaced my reverse light bulb that was out, I totally forgot to ask to have air added to my tires as well as asking for the tire rotation service. I though that before paying, the young sales associate would have reminded me or advised that the tire light indicator was on, which would have prompted me to remember to request for air and a tire rotation. So after paying for the initial oil change, and having them install the reverse light bulbs that I had picked up at AUTOZONE, I swung back around and told them that I forgot to ask them to add air into my tires as well as a tire rotation, because the tire indication light was still flashing. They did not hesitate to assist me and after they got a hold of my car, I also remembered that my registration was due in November 2024 so I also asked if they could get the inspection done for the car registration. They were quick to do the work, but after paying for the second set of services and getting the documents for the registration renewal along with my tire change, I started to drive off back into town, where I currently live. I began hearing a scraping noise and had to complete a full UTURN to return back to their location. Upon returning, I parked the car and looked under my vehicle, where I saw the plastic plate not connected to the underside of my car. I was a little upset that I had to return to see what the loud scraping noise was and was hoping that there wasn't any damage made to the car. I spoke to the guy to checked me out again, and he said that they would fix this issue. I also met the General Manager, (I think his name was Devlin) who apologized for the issue of them not reattaching the plate beneath my vehicle. I also had to call Devlin a second time because after they fixed the issue with the plate scraping the ground, I also noticed that they did not reset the maintenance light on my car. Devlin apologized again, and told me that the next time I come to this location for an oil change, he would go ahead and offer a $25 discount towards my oil change for the issue of them not properly securing the bottom plate of my car. I was super thankful for this offer and told him that I will see him when it was time for another oil change. Had the team not forgotten to attach the bottom plate to my car, I would have rated them with a higher score, but since I had to drive back after hearing a loud scrapping noise, I wanted to make sure that I came back, in case any damage was made to my car.

The wait was slightly longer than expected. They were short staffed and very nice. They work fast…read moreand hard and tell it to you as it is. I will bring my car here for every oil change while I live in Klein.

I went to Express Oil Change at their 20611 Kuykendahl Rd, Spring, TX 77379 location…read more I have always been impressed with Express Oil Change, but the 20611 Kuykendahl Rd, Spring, TX 77379 really impresses me. The manager on staff was named Toby Swanson. Toby and his crew really nails it on the head with what brings continued return business. Continued "returned" business is actually so simple it is too simple for many business to comprehend. What is the formula to ensure "Continued Returning business"? 1. Professionalism 2. Meet and Greet the customer happy and ready to roll 3. Respectful 4. Observable proper skill sets 5. Ensuring the customer is "delighted" they spent their time and money at the establishment. There you go, that's it. Simple, but often times rare. Trust me I watch for all five anywhere and go and any company I give my business too. John Gwin

Fast, friendly, professional and honest. Repeat customer right here! One stop shop!!!read more

Absolutely the best oil change place in Texas. Great service knowledgeable helpful. Wonderful!!!!!read more

I recommend staying away from this business. Price and the WORST service experience I have ever had…read moreat any quick oil change garage. The manager used her gender as a shield to subvert a disagreement I had about the difference in price the tech quoted me versus a lower price I paid at the Louetta Take 5 location for my wife's car 2 weeks ago. Some people have no business in retail - and some businesses have forgotten what SERVICE truly means, it's a quality so many businesses, big and small don't consider, it's all about squeezing every $ possible they can from the consumer

Came here to get my oil change. I have been to other places in the area and this one by far has…read moreamazing customer service! I called before going because I wasn't sure about pricing (see my photo for pricing) and they were super friendly and answered my questions. I drove over and was helped right away. Speedy service! They also offered to change my air filter for about $20 bucks. Pricing is really good. I will defn be coming back here for my next oil change!

My regular oil change place has been bought out and the new guys can't seem to get the filter in. I…read moresaw Strickland brothers on the side of the road and gave it a shot. I was immediately greeted by Gianni and offered a bottle of ice cold water, perfect on a 100 degree day. The change was done within ten minutes as promised and they ensured other fluids were topped off. I was offered the opportunity to change out my air filter but felt it was too early in its life to do so. The young lad let me know if I came back with a filter purchased elsewhere on another day they would install at no charge. All in all service is outstanding and the price is right. I've found my new oil change crew for sure.