I genuinely cannot say enough good things about this establishment. My first encounter with them…read morewas probably around six months ago, where the store manager went out of his way to help me and the kindness that he showed brought me back Today I popped in for a quick inspection. The staff was friendly and helpful and made this interaction perfect. I am happy to have found a local shop that I can trust. You have my business and I will continue to comeback. PS they had fresh cookies and popcorn out on their coffee bar at 8 am

I went for oil change yesterday. No Coffe…read moreNo cookies Trash laying around. One of the customers waiting for his car told me they didn't know what wrench to use. When I went to get my car, they pulled the parking brake so hard backward that I had a very hard time releasing the parking brake. This place is that the same as it used to be not that they have been under new management it's really gone down downhill.

Outstanding service! It definitely was a more informative visit than I have ever had when getting…read morean oil change. I appreciated the time the team members spent to talk about maintenance, etc. I have found our new place for oil changes and other services. Thank you Valvoline. PS- download their app before you go. There are coupons in the app.

I went in for an oil change and they originally didn't have my oil or filter for a Fiat 500 (which…read morewas expected considering most places don't even service my vehicle) but instead of turning me down, they just had me run a quick 10 min errand to go get the oil and filter and they would service my vehicle. Omar was super nice and super patient with me and gave me a run-down on things my car will need in the future. Only reason why this isn't a 5 star review is because they accidentally disconnected my front crash sensor wire (I'm pretty sure the guy that did the oil change was new) but it was a quick fix, so it wasn't too much to worry about. Honestly will be returning again, they're the only quick-lube shop nearby that will actually service my car

It was a couple minutes until closing and the manager was such a humble and blessing person to help…read moreme get my tire repaired. I think it was nice to see the kids at this business to show them how it is to own a tire shop. May blessings to Terrance and the family. This family owned business brings great value to our community.

Outstanding customer service! I needed all four tires on my golf cart replaced, and even though…read morethey were already closing, the owner stayed after hours to help me. He never rushed the job and made sure everything was done right. It's hard to find businesses that genuinely care about their customers like this. I truly appreciate him going above and beyond. I highly recommend this tire shop to anyone looking for honest, professional, and exceptional service. Thank you again!

If you look on Google, this place is highly rated. It definitely deserves it's high rating. I took…read moremy wife's Camry to two different places to fix a rattle in the front left, and they both made unnecessary repairs. As soon as I took it to RMI, he told us with confidence exactly what the problem was and how much it would cost to fix it. He did the work in just a couple of hours, and it is fixed 100%!!! Knowledgeable, honest, and friendly! Trust that you're in good hands here.

From the owner: RMI is here to serve the Greater NW Harris county area. As your Auto Repair facility we provide…read moreservices from but not limited to general maintenance, engine and transmission replacement and so much more. We operate at the highest level of integrity and experience that is back up with 20 years in the business. RMI is "Your One stop shop"

Came in for a full service oil change and had such a great experience at Valvoline! The team was…read moreprofessional, organized and super efficient from start to finish. I love how they run their system calling out "Bay One!" "Bay Two!" and communicating clearly the entire time. You can tell they have a solid process and everyone knows their role. It makes you feel confident your vehicle is in good hands. Jeremy was my lead tech today and he was fantastic. Friendly, knowledgeable and moved things along quickly without making it feel rushed. They were fast but still thorough, which I really appreciate. Being able to stay in your car the whole time is such a huge convenience. I also appreciated the value!! I used a coupon and they even helped me with an additional discount on a service that was due according to my CARFAX report. Taking care of everything in one visit felt efficient and worth it. Definitely recommend this location if you want quick, professional service done right!

WAY TOO EXPENSIVE! My elderly mother comes in here all the time. I think after today I've convinced…read moreher to go to their competitor. $80 for an oil change!?! I was talking to her on the phone and I could hear them trying to upsell her on the battery, the wipers, the filter. She finally caved in on the air filter and they claimed they gave her a discount but it was still over $100! We will be going elsewhere from now on.

Tony is the best!!! He heard we were headed for a road trip after our stop for an oil change this…read moremorning and made sure the car was ready to go! Along with changing the oil he checked the tires for us to make sure they were aired up, and checked the windshield wipers and recommend we changed them. He was also helpful since we didn't know exactly which of the two coupons we found online we were able to use. He also offered us a coupon for the next time we come in!

Had a few oil changes and my AC was serviced. The young men are very responsible and take customer…read moreservice very seriously. This is one of the few places I take my Benz to be serviced

Everyone else wanted to charge me 300 to run a test on my engine. Happy Cars did it for free and…read morethen only charged me for the part and labour instead. Will definitely go back there​

They were very responsive on Yelp, and that responsiveness continued once I arrived for my oil…read morechange. I really appreciated the thorough diagnostic, with the issues clearly prioritized by severity. Even better, there was no heavy sales push--just straightforward information and recommendations. I'll definitely be going back.

So I came on Tuesday October 8,2024 and although it's been a while since I came to this location, I…read morewas in my old neighborhood near Cypresswood Drive and decided to get my oil change and tires rotated, as my car's indication lights were on. I came and the staff were super friendly and profession, but like an idiot, after they completed my oil change and replaced my reverse light bulb that was out, I totally forgot to ask to have air added to my tires as well as asking for the tire rotation service. I though that before paying, the young sales associate would have reminded me or advised that the tire light indicator was on, which would have prompted me to remember to request for air and a tire rotation. So after paying for the initial oil change, and having them install the reverse light bulbs that I had picked up at AUTOZONE, I swung back around and told them that I forgot to ask them to add air into my tires as well as a tire rotation, because the tire indication light was still flashing. They did not hesitate to assist me and after they got a hold of my car, I also remembered that my registration was due in November 2024 so I also asked if they could get the inspection done for the car registration. They were quick to do the work, but after paying for the second set of services and getting the documents for the registration renewal along with my tire change, I started to drive off back into town, where I currently live. I began hearing a scraping noise and had to complete a full UTURN to return back to their location. Upon returning, I parked the car and looked under my vehicle, where I saw the plastic plate not connected to the underside of my car. I was a little upset that I had to return to see what the loud scraping noise was and was hoping that there wasn't any damage made to the car. I spoke to the guy to checked me out again, and he said that they would fix this issue. I also met the General Manager, (I think his name was Devlin) who apologized for the issue of them not reattaching the plate beneath my vehicle. I also had to call Devlin a second time because after they fixed the issue with the plate scraping the ground, I also noticed that they did not reset the maintenance light on my car. Devlin apologized again, and told me that the next time I come to this location for an oil change, he would go ahead and offer a $25 discount towards my oil change for the issue of them not properly securing the bottom plate of my car. I was super thankful for this offer and told him that I will see him when it was time for another oil change. Had the team not forgotten to attach the bottom plate to my car, I would have rated them with a higher score, but since I had to drive back after hearing a loud scrapping noise, I wanted to make sure that I came back, in case any damage was made to my car.

The wait was slightly longer than expected. They were short staffed and very nice. They work fast…read moreand hard and tell it to you as it is. I will bring my car here for every oil change while I live in Klein.

I have came to this same building for my oil changes and even state inspections for 5 years, since…read more2015. The company at the time who did business in the building was named Texas Oil Express. For years I have always had been happy doing business with Texas Oil Express. Usually whenever I would go to any shop involving auto repairs and oil changes, every employee always looked annoyed and were always being rude just because you didn't know something about your car. The employees and even the manager were never like that with me whenever they gave me an oil change or when they had found something faulty going on within my vehicle. They had been the nicest and coolest people I ever met, and always looked forward to arriving when I needed an oil change. I remember coming after Christmas Day and was saddened that Texas Oil Express was gone. But was happy to hear that most of the employees transferred to Take 5 Oil Change which was only minutes away from the original building. From what I have been told months later, most of the employees and manager had been dropped or fired from Take 5. I was upset to hear the news this. Not to mention just right around March I had to get my oil change, I was not satisfied at all with how much the price was for my oil change was from Take 5. It was much more expansive than what I usually paid for in Texas Oil Express. When July had came around so I could change it again, I was planning to head to Take 5 but remembering not being happy about the price and service. I checked on Google and saw that Discount Oil Change Express had just opened, and even saw that they were doing business the same building I was familiar with. Franklin, the person owns Discount Oil, from what he told me was once an employee of Texas Oil Express and even knew the employees of it before it shut down. Around my stop I was planning to take the conventional oil change which was their cheapest. But I decided to take the high mileage one which is $29.99, which to me was a great deal. Franklin was very cool with me and him and his employee changing my oil was straightforward and quick to get my oil change. And what's even great as that most of my information from coming to the place was already under their records. Franklin was really nice as well as his employee working with him, and the service was excellent. They did everything that I enjoyed Texas Oil Express was doing before they closed shop, and I am happy that Franklin and rest of the staff have taken the building to do business. I highly recommend this place and wish to do business whenever I need an oil change or a state inspection.

Quoted $25 for a $10 wiper blade. Must not make enough money because they're price gougingread more

First try after receiving a mail out coupon. Great service better than expected. Very fast…read moreturnaround once it was in the oil change Bay and only a short wait to get into the bay. They topped off the other fluids in addition to changing the oil check the tires and the battery. Very friendly and clean facility.

Ian the assistant manager was very nice and helpful and he was training all of his employees very…read morewell and they were quick and attentive to detail