Great experience from start to finish. Needed a service A done for my GLC, googled places nearby and Lucas Auto Care popped up. Booked online for Thursday, for a service on Monday. They confirmed via text. They also had availability as soon as the next day but I wanted to inquire about pricing. They were very reasonable. Arrived today about 5 min before my scheduled appointment and they asked if I needed a ride. Other reviews mentioned they've gotten them Ubers or a ride back home. However, I had a ride back home already. Good to know though for future services. The people at the front desk were friendly, as well as a few of the techs I got to interact with. Service was completed in about 5 hours, they even cleaned up my car for me(car wash, wiped down/vacuumed interior). Totally unexpected but greatly appreciated. Picking up my car and paying was an easy process. Again, everyone there was friendly. Will definitely be using Lucas Auto Care from now on. read more

I am very disappointed with the service. Repairs take far too long, and it feels like customers with regular vehicles are not given the same attention or priority as those with luxury cars. Every customer deserves good service, clear communication, and timely repairs, regardless of the type or value of their vehicle. read more

The convertible top stopped correctly. Sometimes it works now , sometimes not. Just happened after I was in for another service. Can't guarantee it wasn't as a result of other work done . Sure they would deny it anyway . read more

I had the most wonderful experience with this company. They provide a ride home and pick up when your auto is ready. They are all very polite and did a wonderful job on my car. Thank you team . read more

Lucas is on point. Nice people and they don't charge an arm and a leg. Good place I'll be. Ack

Started using these guys after a bad experience at the Audi dealership. They are always straight forward and never try to add services I don't need. read more

If you drive a European car, Lucas is for you Chris and Ryan are super easy to work with This is it I got oil changed, and car inspection done. Surprisingly car was washed and vacuumed. Thank you. They also made recommendations on upcoming items. My car will need. Very knowledgeable and helpful. read more

Had batteries replaced, service was preformed quickly and efficiently. Staff is very professional.

Workers were extremely friendly,only to tell me that one thing was wrong with my car and I ask them to take a second look at the car and they still said it wasn't what I suspected..To have my car sent to another shop and it was exactly what I expected.So they mis diagnosed my car ..And I had to get another shop to repair my car .. read more

I can not say how happy I am I have found a great foreign auto repair shop! I live in Houston and the drive is about 30 Miles each way for me but I don't care because the level of service and attention that is provided to the customer is amazing! This is my third time coming to Lucas and this time was because the car was making some sort of rattling noise and I I had to have my car serviced. They gave me a ride home and pick me up at my car was ready the next day, I could have not chosen a better place to have my car fixed I will never be returning to the dealership ever again! And also I love that they cleaned and washed my car before I picked it up great added bonus! read more

Lucas Auto Care - European Auto Repair - Lobby - Auto Repair Near Me - Cypress, Texas

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Chris has been great to work with. Keeps you informed on progress and findings. I have had the vehicle in on three separate occasions and each time they are timely in delivering and diagnosing the problem. read more

I love Lucas Auto Care! They genuinely care about their customer and will NOT rip you off! The GM Chris, is very attentive, professional, and knowledgeable. I would recommend Lucas Auto Care to anyone with any vehicle, they warranty their work and Lucas Auto can handle it!! 10/10 read more

I've been taking my car's here for about a year now, and they have really great people working here. They all are very professional. The work done by the technicians is superb very clean and quality work, drive out of there with so much confidence that my car is running at it's best. Also the really big surprise was the cost ery affordable and fair. read more

Chris and Lucas Auto have taken wonderful care of me and my vehicle. I trust their work and services and they truly value their customers based on the service they provide. read more

This is my second years having my Mercedes C300 service and I definitely love the way excellent customer service is given.

We have used Lucas for the past 4-5 years servicing our Aston Martin Vantage. We think so highly of their service we have loaded the car on a trailer and brought it back for them from Birmingham Alabama each year for oil changes and routine maintenance. The cost is so much more realistic than the inflated prices at the dealerships. We will continue to use them for all our servicing, Thank You. Sean & Janet May read more

I'm fairly new to Texas and in Montana trying to find a quality auto care provider for my Audi was, well nothing less than a nightmare. So, needless to say finding Lucas Auto Care was a huge relief. They're very friendly yet highly professional. Quickly found out what the problem was and had it back to me in quick order. Fair pricing and quality work. read more

Lucas Auto Repair was able to resolve all of the items on my "auto repair to do list" in a timely manner. Very courteous and very professional. read more

I've been to this mechanic shop 2 times maybe 3 times. They are so experienced and thoughtful in their shop. I was shocked they took care of my problems! They even allowed a discount because I'm a senior with a 2011 Honda CRV. They took care of my vehicle each time. I don't want to give up my 12-13 yr vehicle because the engine is so good. Well I'm never changing to another shop. Thank you Chris, Jason and Ryan!!!! read more

Honesty, integrity, expertise, extraordinary customer service--Lucas Auto Care gets the job done! I had brought my Land Rover Discovery in for a regular service. They we're on time, on budget, fair and honest. If you have been looking for the best automotive repair company on the planet, you have found them. P.S. Check out the free sparkling water in the office! read more

Lucas Auto Care - European Auto Repair - Easy to find. Check out these Ferraris! - Auto Repair Near Me - Cypress, Texas

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After getting bamboozled at the SW Land Rover service department, I called Lucas Auto Care and wow, the way they took care of me and changed my battery for 1/3 the cost of the dealership and it less than an hour was eye opening! It's a great feeling to know that HONESTY comes first at Lucas Auto Care. read more

Lucas Auto Care does it again!!!! My Audi had a minor hiccup from the previous job done at Lucas Auto. The fantastic team at Lucas Auto honoured their warranty and they carried out the repair in a timely manner. As I have said in the past and I will reiterate once more, Lucas Auto has the feel of family owned business with the professionalism of a big cooperate organisation!! I cannot stress it enough, please please take your European vehicles to Lucas auto if you want quality service and a piece of mind!!! Lucas auto offers the best value for money amongst all the garages that I have ever been!!' read more

Have had my Range Rover serviced at this shop for oil changes and flushing fluids the pricing is fair and customer service is above and beyond. There was no pressure for additional services recommended for high mileage. I will be a repeat customer and definitely recommend it to the public. read more

I wish Yelp offered 10 stars for Lucas Auto Care. I took my BMW in for collision repair. Chris and his team exceeded my every expectation. Chris did an outstanding job of coordinating insurance benefits even when Allstate was being extremely difficult. There were extenuating circumstances involving the collision repair that Chris handled quickly and courteously. Communication from them was outstanding and I found them very trustworthy. I am recommending Lucas Auto Care to all my friends and family. read more

Love this place! Everyone is very professional, service is always great, prices are very reasonable, and the communication on what is going on with your car is excellent. I drive a Porsche and prefer using them instead of taking it to the dealer, whom I love as well. They even have a porter service if you live in the general area. If you are looking for a great car maintenance place, you found it. read more

Recently took my vehicle here and had a very positive experience. The staff is very friendly on the phone and went the extra mile for me. The repair was done in a timely manner. I recommend Lucas Auto Care and will use them in the future. read more

Great group of guys and communication is on point. Recommend to anyone looking for work done.

I've been going to Lucas for about 5 years now. There's a reason this place has the reputation it does & manages to maintain a five star reputation. They're the best. Simply said. If you own a foreign/luxury/exotic vehicle & are looking to get dealership quality service w/out paying dealership prices, then this is your place. I'm not going to say that they're cheap. But that's just part of the game of owning a BMW, Lexus or Maserati so not to sound rude but get used to it or go get you a Ford Fiesta. The parts aren't cheap & that's bc Lucas ONLY uses OEM parts which they barely charge any profit on. As for the labor, it's very reasonable & realistic considering your car is going to be in the hands of a mechanic who has the knowledge/experience to work on these types of vehicles which are going to have costly repairs wherever you go. For those of you that got into an accident, Lucas Auto DOES have its own body shop and they work wonders when it comes to dealing with insurance companies and claims. They are great at making your experience easy and stress free. Most of their mechanics have worked at a dealership before & have gone to school for this. They're certified & have the exact same equipment that dealership mechanics have. In my 5 years of coming here to maintain my vehicle, I've never had an issue with my car not driving perfectly. It's always driven like a brand new car & that's bc my car is almost 20 years old, has over 100,000 miles on it AND I drive it pretty rough at times. Taking care of the preventive care recommended by Lucas Auto has kept me, as well as others, safe on the road. It gives me peace of mind knowing my vehicle is safe to drive & that I don't have to worry about something going wrong that could have been prevented. Their state of the art facility is located in the West Houston (Cypress) area. I live almost an hour away & still will only take my car to Lucas Auto bc of how good they've been to me throughout the years. While your car is being worked on, you can decompress in their comfortable, relaxing waiting area where there's complimentary beverages, clean restrooms, a coffee bar & cold drinking water. Or if you need to get back home or wherever, they offer complimentary Lyft rides to wherever need be. Need to get back to Lucas Auto to pick up your car & don't have a ride? No problem! They will even send a Lyft to pick you back up! Or if your car is going to be there for a lengthy amount of time, they will provide you with a complimentary loaner vehicle to use for the mean time! Other than the dealership, who does that? Like I said, here you will get dealership quality service, if not, better... at a lesser price. I highly recommend Lucas Auto as they highly stand out from the rest as THE BEST. What originally led me to them in the first place was when I had a bad experience with a very rude employee at the Mercedes of West Houston. After that, I decided I'd never give Mercedes another penny of mine. That's when I decided to look at my other options & discovered Lucas Auto. And since then, I've been a loyal customer of theirs & highly recommend them. Even at times throughout the past 5 years when I can honestly say I may have been a headache/pain in their rear at times, they've always managed to maintain such a genuine, professional, humble & KIND attitude towards me. That should be enough to let you know this is a place you can trust where you'll be treated w/respect. These are honest people. They work hard. And intelligently. And they have integrity. They're also very down to earth & actually CARE about their customers. Jason, Evan, Ryan, & Chris are the faces of this place & they are an OUTSTANDING team in all of their service. They make you feel like family here. read more

My headlight was out and I could not get my car to Lucas. They came to my work and pick up my car, fixed my headlight and brought my car back to me. Everyone there is so nice and always very helpful. read more

Because I'm happy!!!! Yes finally a care repair place I trust. I prayed to find a trustworthy, auto care center. Prays answered. My VW Jetta has been through a lot. It received the care and service it needed with Lucas. Friendly staff, loaner car, pickup and drop off. It wasn't a quick get in and out service which I don't mind at ALL. I'd rather you take the time and get it right. Believe the 5 stars, they work hard to earn your trust. read more

I had gone to the Service First near my house for an oil change. After messing up my lights and a generally bad service they also told me that I would need to replace all of my tires. I had spent so much that time with them that I decided to get a second opinion before I lost even more money. I took my car to Lucas. I prepared to have to stand my ground and only have one tire, the noisiest, replaced. Needless to say, I was floored when they said that my tires had good mileage on them yet. The representative who helped me was so informative and nice. After leaving my car with them, I was told that there were no problems. This all at no charge. I really appreciated their honesty and when I do have a problem I will definitely be using them. They're so good that I'm willing to drive the 40 mintues to get to them. read more

Thank you Lucas Aurocare team. You have been very helpful and have done your best thanks for keeping in touch with us! We will recommend your services. Angeliah Herrera read more

We have been using Lucas Auto Care for several years now. There have been several repairs made to my car and have never been disappointed in the service. Everyone is very professional . The employees seem to really love their work environment , which trickles down to the customers. I will never take my car to any other for repairs. I will be a customer for life! read more

Ryan and the guys there are great. Took great care of my car. I would highly recommend them

Chris and his team are awesome!! This is the right place to get your car fixed the RIGHT way all the time. If you have any questions they have all the right answers for you. I'm truly grateful to have someone I trust to work on my car. Thank you again read more

Solved the rattling in engine compartment plus our routine maintenance. Always a pleasure to work with the staff.

Stopped into Lucas this morning to have them look at my car. The coolant light had come on this morning. Immediately the Service Manager looked at my car and noticed the coolant was a tiny bit low which could cause a sensor to go off. He drive it into a bay where the certificated Technicians looked at my car. They topped off the coolant, the window washer fluid and replaced a light bulb that had grown out earlier this week. Within 15 minutes I was ready to drive off. I appreciate their prompt attention and the fact they checked everything before I left. Exceptional customer service! read more

The team at Lucas Auto Care is well trained, efficient, and thorough when it comes to servicing foreign vehicles. They have worked on my BMW twice since moving to the Cypress area. The prices are fair for the work done. They are the best communicators of any service company I have dealt with. They let you know the status of the repairs/service, any delays, parts in order and when your vehicle will be ready. An honest and trustworthy business that I highly recommend. read more

Shouts to my dude Ryan and the staff at Lucas who took care of our failed A/C unit in our LR4. Responsive with the estimate, timely in completing the work - our A/C unit works like new and the wife is happy...happy wife ... you know the rest!!! Thanks Lucas read more

I would recommend this place to everyone! Customer service is outstanding and their prices are the fairest in town!