The owner was super friendly, brought my two front spindles that I took off my car to get new ball joints pressed in, they had it taken care of within 30 minutes and the job was very reasonably priced. I'm very pleased with this shop and the environment the owner created. Thank you! read more

J's Automotive Repair does a great job. His ability to diagnose the problem is exemplary. From simple oil changes or replacing water pumps, timing belts, etc. If I ever needed help with my vehicle I would trust J's Automotive Repair to keep my vehicle running. read more

today i will talk about car #3 that J's auto f**ked up. My 2006 Hummer h2 with less than 60,000 miles. I originally took the vehicle in for a check engine light and to replace the side mirrors. This was late 2023. He said that the seals also needed replacing. Sound familiar. Heb said the same on my 2007 hummer. On 1-10-2024 i paid him 3476.29. I was told he would email me a copy of the invoice. After numerous attempts i have yet to get a copy of the invoice. First thing i noticed was that the side mirrors had not been replaced. When i questioned Juan about it i was told that he rebuilt them. I knew going in that the check engine light was an electrical issue with a sensor. i drove off the radio died and i got half way home before the check engine light came on again. The mirrors were not working any better that before. when i called him i was told to drive the car a couple of weeks to see if the check engine light would go off. I replaced the radio which was about 500 dollars. I brought the car back to him in February to again fix the check engine light. Six months later after numerous failed attempts at communication with J's auto i get a call my car is ready. I pick it up fill the tank with gas and the check engine light comes on on my way home. My guess is based on the experience with my other cars is that he just reset the computer. By now it is the time of year that i really need 2 working vehicles. I take the hummer back again tell him the light is on again and that my gas mileage is 7mpg. This is the last time i see my Hummer running. For the next 3 months i am told they cannot find parts, that it is the transfer case that is bad. At this point i have had enough. I send a wrecker to pick up the car and take it to my regular mechanic. This is what i have found out. Transfer cases rarely if ever go bad. When my mechanic tried to put mine back together there were pieces missing . was it intentional or negligence on Juan's part that pieces were missing? It's been my experience that mechanics rarely if ever loose parts when they take apart parts of a car. So now i do have to replace the transfer case. My mechanic found one in 30 minutes. Why in over 3 months could Juan not find one. There is only one shop that builds them in the area. Because they rarely go bad. my mechanic replaces the transfer case . hummer should be ready to go. My mechanic takes it out for a test drive. It was not the transfer case that was bad after all. It cost me almost 4k to replace the transfer case that Juan said was bad. The issue, once again is that Juan's previous repairs caused the transmission to burn up. Sound familiar. It is the same issue that my Hummer h2 2007 had after Juan replaced the seals. He has managed to destroy all 4 of the cars he has touched. Negligence, fraud, or he does not know what he is doing. that is the question. From my experience. all of the above. read more

Their service was quick and great. Family owned and very customer oriented. I highly recommend their sevice, read more

Juan is a great guy, up front, honest and reliable! He does great quality work! I would highly recommend his shop. They got our car fixed in a timely fashion and it runs fantastic now! You can't go wrong using him! read more

I am hesitant to review so that more people don't know, but I love J's. My family has been taking cars here for years and he's consistently come in quickly and under other estimates on most work. I will literally drive 30 minutes each way to bring cars here now. read more

I would give a negative Star if it was possible. DO NOT TAKE YOUR CAR TO THIS SHOP!! My car was there for 11 days. I was told by Juan, that my car needed a timing adjustment. For 7 days after that, I was told they were waiting for a "tool" to repair my car. After waiting for the "tool" that they needed, I was told for another 4 days that they were working on my car. After 11 days of waiting with no viable communication other than me calling and being told by Maria that they were waiting for a "tool" I finally got frustrated and told them I wanted my car back to take to a shop that has the "tools" to repair it. I was then told I would cost me $495 for them to leave my car outside so I can have it towed to another shop that is equipped to repair it. STAY AWAY FROM THIS SHOP! You will get ripped off and waste your time. read more

I was looking all around town for a A/C compressor for a reasonable price and J's auto repair shop came through for me. Walked in and was pleasantly greeted by Maria she was very professional and the shop was very clean. I came all the way from Pearland to get my wifes car fixed. I dropped her car off in the morning and by the afternoon we were rolling in cold A/C. I highly recommend this business for all your car needs. I will definitely be back the next time I need some work done on my car. J and Maria I really appreciate y'all service. Job well done. read more

J's was very courteous and professional. They came to my place of work to pick up the vehicle to save me a tow and then brought it to me the next day. Pricing for parts was as good as if I ordered it myself. Some of the best auto service I've had. read more

Reliable, honest auto repair. I have been going to J's for many years for service on both of our family's cars. I have recommended J's to many family and friends! read more

My brother and my son recommended J's auto repair. They stand behind their services and they are honest, trustworthy and affordable!

Customer service has flown out the window. I had a repair done Thanksgiving week and Juan told me that if I had any further problems to bring my truck back. Well, it started running bad again , but not shops fault as we agreed to try it without replacing the module to see if would fix it. I dropped in at 7';30 am Monday morning and Juan said would have it by the end of the day. I did not get a call but did not want to bother him so waited til Tuesday to call and was told by he was getting the part to put in. but was there and was being installed. Well , again, not call on Wednesday so called and left message for Juan and he retuned call that module was in and they were resetting the computer. Still no call on Thursday so called a few times and left messages but no return calls, so asked the accountant Thursday what was going on and he said they just got the parts and were putting in. This was conflicting stories. I finally located Juan's cell phone and called Thursday. He answered and said the module was installed but needed another part and that was what was being installed. No communication on this to me or the accountant and I did not authorize any additional. He said my truck was a priority and would be ready by 10 am on Friday as he was leaving at noon. Well Friday came and I called Juan's cell at 11 and he said he was out of the country but truck should be ready and he would have the accountant call him with a price. This is the first time I was given a price. When he called with the price it was almost $1300 and accountant said that was discounted when originally said $600 to repair. When I heard nothing else form Juan and he would not return calls or texts I decided to bite the bullet as I needed my truck. So my wife took me to the shop. My wife waited just to make sure fixed correctly and no issues. Good thing as the card I use for car repairs that is interest free for 9 months has to be entered into the computer a certain way and the accountant did not know how. He tried for a while then he texted Juan but no reply. So in order to get my truck, my wife had to put on the American express card as I rarely carry credit cards with me. Now, my wife, our daughter and grandson have all used J s auto repair in the past and never had issues such as this. The repairs were always fair and honest and timely. For the owner to leave while the shop is open and not be available to conduct transactions or have someone trained to do this is not acceptable to me. My wife and I are both seniors and were not planning to pay interest to a credit card because the shop did not have a plan in place for this card. I used the same card the week before so Juan knew I would use this card. I do not know what has happened to cause this huge turnaround in customer service, but now our entire family will need to look for a new location to have our repairs complete. I do not like to write negative reviews if there is any good reason at all for a bad experience, but I could not find any reason at all for the prior customer service as each time I actually did get to talk to Juan, I stated " I just want communication if there are any delays or anything else needed" and this was not done. Mike read more

It is really hard to find great customer service and people you can trust in the auto repair business. I'm incredibly lucky to have found j's auto repair which provides both. Family owned business, incredibly knowledgeable and fair and transparent pricing. I will be a customer here for life. read more

After having the bad experience of taking my truck there 3 times because it kept turning off and Juan thr owner told me each time he knew what it was, I decided to take it to another shop. In half a day they diagnosed the problem and got my truck fixed in a day. Unfortunately my Business partner had his work truck there and was there for over a year. He never fixed anything and actually made the issue worse. He refuses and to pay for all the extra damage the motor suffered while being there opened and not protected for over a year. I recommend me you not taking any vehicle there unless you want to keep having recurring issues. read more

This is the only place we take our vehicles. Juan, the owner, is super nice, honest, and knowledgeable. I trust him and we have had our cars repaired there many times over a span of 10 years and he has never once been anything but upfront and helpful. We love Juan and J's Auto Repair. read more

I was in a quandary trying to determine where I needed to take my son's truck for a transmission repair. I have to say, that J's was a great experience. I called 8 to 10 places before I settled on J's. Reason I did is he spoke to me honestly. His price was very fair compared to others. His staff were great to us, and he made sure I left his business satisfied, which I was. I will definitely return to his business with future auto needs. Good guy! read more